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How Augie is Changing the Game for Video Editing
Episode 5529th January 2025 • Designing Successful Startups • Jothy Rosenberg
00:00:00 00:31:11

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Bio

Jeremy Toeman is a seasoned tech entrepreneur and innovator with over two decades of experience in the media, entertainment, and consumer technology spaces. He’s exited several early stage startups including Sling Media and Dijit, as well as held leadership positions at companies such as CBS and WarnerMedia. 

Intro

Join Jothy Rosenberg as he speaks with Jeremy Toeman, a seasoned tech entrepreneur and innovator, about the challenges and opportunities in video marketing today. Jeremy highlights a striking statistic: 70% of businesses are not utilizing video marketing, which underscores a significant gap in the industry. He shares insights from his journey, including his experiences with startups like Sling Media, emphasizing the importance of transparency and building strong relationships with co-founders and friends to navigate the ups and downs of entrepreneurship. The conversation delves into the intersection of technology and media, exploring how video tools can empower non-professionals to participate in video-first marketing. Jeremy’s passion for making entertainment more accessible shines through as he discusses his latest venture, Augie, which aims to simplify video editing for everyone.

The Story

Jeremy Toeman, a seasoned tech entrepreneur, shares his journey from Canada to the startup scene in the Bay Area and now New York. His latest venture, Augie, offers an all-in-one video editing suite tailored for non-video professionals, aiming to democratize video marketing. The episode delves into the challenges faced by startups, emphasizing the emotional rollercoaster of entrepreneurship. Toeman discusses the importance of transparency and building supportive relationships, highlighting how open conversations with friends and co-founders can provide the necessary recharge during tough times. With over two decades in tech, Toeman reflects on his experiences, including his work with Sling Media, where he helped create a revolutionary product that allowed users to watch TV over the internet, setting the stage for modern streaming. Through candid insights and personal anecdotes, the episode paints a vivid picture of the startup landscape and the grit required to navigate it successfully.

Takeaways

  • Jeremy Toeman emphasizes the importance of transparency in friendships, especially during challenging startup times.
  • A staggering 70% of businesses are not utilizing video marketing effectively, which presents a significant opportunity.
  • The journey of building a startup often requires grit, resilience, and support from family and friends.
  • Toeman's experience with Slingbox highlighted how a small, dedicated team can achieve remarkable results.
  • Understanding both technology and business is crucial for effective leadership in tech startups.
  • The need for better analytics and testing in video marketing is a pressing issue that many companies face.

Links

Jeremy's LinkedIn: https://www.linkedin.com/in/jtoeman/

Jeremy's startup: https://www.instagram.com/augie.studio/

Leave us a review: https://podchaser.com/DesigningSuccessfulStartups

Jothy's book: https://www.amazon.com/Tech-Startup-Toolkit-launch-strong/dp/1633438422/

Finds all podcasts: https://jothyrosenberg.com/podcast

YouTube channel: https://www.youtube.com/@DesigningSuccessfulStartups

Jothy’s non-profit: https://whosaysicant.org

Jothy’s TEDx talk: https://www.youtube.com/watch?v=PNtOawXAx5A

Transcripts

Jeremy Tolman:

Foreign.

Jothi Rosenberg:

Rosenberg, the host of Designly Successful Startups, where today's guest is Jeremy Tolman.

Jeremy Tolman:

I'm an extremely transparent person and so I've built certain friendships where I can just talk about anything.

Jeremy Tolman:

I have the friends that I can look at and be like, I don't know if my startup's gonna make it, man.

Jeremy Tolman:

I don't know if I'm gonna have to lay everybody off one day.

Jeremy Tolman:

We're not getting the thing we need to get, or this isn't working.

Jeremy Tolman:

Like, like I can start a day and be like, how you doing, man?

Jeremy Tolman:

He's like, not great.

Jeremy Tolman:

Like, I know what you mean.

Jeremy Tolman:

And we can just talk about that for a moment because he's going to take some of my.

Jeremy Tolman:

He's going to.

Jeremy Tolman:

He's going to get recharged a little from me and I'm going to get recharged a little from him.

Jothi Rosenberg:

Jeremy Thoman is a seasoned tech entrepreneur and innovator with over two decades of experience in the media, entertainment and consumer technology spaces.

Jothi Rosenberg:

He's exited several early stage startups including Sling Media and Digit, as well as held leadership positions at companies such as CBS and WarnerMedia.

Jothi Rosenberg:

And here is Jeremy.

Jothi Rosenberg:

Welcome to the podcast.

Jothi Rosenberg:

I'm very pleased to have you on.

Jeremy Tolman:

Thanks.

Jeremy Tolman:

I'm really excited to chat with you today.

Jothi Rosenberg:

All right, great.

Jothi Rosenberg:

Hey, I'd like to start with where are you originally from and where do you live now?

Jeremy Tolman:

I was a wee lad in Canada and I'm from Montreal.

Jeremy Tolman:

I will say I spent the bulk of my career so far in the Bay Area.

Jeremy Tolman:

I lived in San Francisco for about 19 years and about seven years ago moved to the suburbs of New York City.

Jeremy Tolman:

And I currently live in a small town called Dobbs Ferry, right by the.

Jothi Rosenberg:

Tappan Zee Bridge, diving right into the world of startups.

Jothi Rosenberg:

Tell us about your current startup.

Jothi Rosenberg:

What does it do?

Jeremy Tolman:

Sure.

Jeremy Tolman:

So the company is called Augie.

Jeremy Tolman:

The platform is called Augie Studio.

Jeremy Tolman:

And the shortest answer is basically, we're an all in one video editing suite designed for non video professionals.

Jeremy Tolman:

Whether it's podcaster, marketer, salesperson, founder, startup CEO.

Jeremy Tolman:

Our vision is to, for lack of a better phrase, level the playing field so that everybody can participate in video first marketing.

Jeremy Tolman:

Right.

Jeremy Tolman:

We live at a time where everybody's watching video all day, every day, and 70% of businesses only make one, one video a year to promote themselves.

Jeremy Tolman:

So we built Augie to address that problem.

Jeremy Tolman:

We've been at it for about three years and it's all web based and we think really easy to use.

Jeremy Tolman:

There's About a five minute learning curve.

Jeremy Tolman:

You do have to, you know, every product has its way.

Jeremy Tolman:

Right.

Jeremy Tolman:

But compared to what it takes to learn the professional tools like Adobe Premiere Pro and Final Cut and all these, we, we've designed Augie to be for, for the rest of us.

Jothi Rosenberg:

I still have this workflow where I have to record on, on a platform.

Jothi Rosenberg:

Happens to be Riverside.

Jothi Rosenberg:

We're using it right now.

Jeremy Tolman:

Right.

Jothi Rosenberg:

They, they try, they're trying to put a whole bunch of editing capability there, but I don't use it.

Jothi Rosenberg:

I don't particularly like it very much.

Jothi Rosenberg:

And I, and I bring the recordings out and I plop them down into imovie and I add some static images and, and I cut it up a little bit and, and I put my introduction in that I record separately.

Jothi Rosenberg:

And so but it's a, it's kind of a workflow and it's a process and, and I have to use something else to smooth out the audio.

Jothi Rosenberg:

There's a really nice tool from Adobe called, I guess it's just called Adobe Podcast.

Jeremy Tolman:

Yeah, it, it's a great tool.

Jeremy Tolman:

Adobe Podcast for audio.

Jeremy Tolman:

Oh my gosh, it's the best.

Jothi Rosenberg:

They do a nice job.

Jothi Rosenberg:

You take the audio from this and you put it through that and you would swear that I was in a, a professional studio, you know, soundproof.

Jeremy Tolman:

I hear you.

Jeremy Tolman:

We, I actually, I, we, we had run a little event and we actually had the wrong mic recording and so you had all that kind of ambient room noise going on and we, we were like, well, let's try podcast for it.

Jeremy Tolman:

Perfection.

Jeremy Tolman:

Like, unbelievable.

Jothi Rosenberg:

Yeah, yeah, yeah.

Jothi Rosenberg:

Okay, so go back and take us back to why you got into this.

Jothi Rosenberg:

You know, there's a, there's a part of this which is pretty deeply technical.

Jothi Rosenberg:

I mean, to do what you're doing, you know, manipulating videos and all the different formats and, and you know, and people might want to sometimes take off the picture and just have sound and, you know, all that kind of stuff.

Jothi Rosenberg:

So anyway, that's complicated tech and you're kind of in this media entertainment, if you call podcast entertainment, which I think they are.

Jothi Rosenberg:

How did you get into this, you know, space that converges the two?

Jeremy Tolman:

Funny enough, a lot of my career has been the same story of just finding personal things where it's like, why is this experience so bad?

Jeremy Tolman:

So in this case, I will say my entire career went, you know, back about 99.

Jeremy Tolman:

I got my first portable MP3 player.

Jeremy Tolman:

I got a Rio, I think it was called the PMP 300 or 500.

Jeremy Tolman:

I'm sure nerds like me will go out and go check that out.

Jeremy Tolman:

Uh, but I got the first thing that let me play an mp3 file not on my computer and for that was like, oh, this makes no sense.

Jeremy Tolman:

All of my MP3 should be on my stereo, all of my digital photos should be on my tv.

Jeremy Tolman:

All of the, you know, this was pre digital video, to be really honest.

Jeremy Tolman:

So we didn't, we weren't quite thinking that way.

Jeremy Tolman:

And my cousin was a serial entrepreneur at the time, or is a serial entrepreneur.

Jeremy Tolman:

He was having similar thoughts and we were, you know, hanging out a bunch.

Jeremy Tolman:

We said, well, what if we build kind of an operating system or a platform or a product?

Jeremy Tolman:

And we really didn't know at the time.

Jeremy Tolman:

Something that just makes it easier to take digital media assets for people like I always think about, like my mom, as a user who want to experience all this greatness that digital media brings them, but not on say a laptop.

Jeremy Tolman:

Now that was again:

Jeremy Tolman:

So today I think we can all argue that streaming media has done a pretty good job of extending past the laptop.

Jeremy Tolman:

But that sort of, I don't know if I want to say, like, opened my mind or something, but the idea of use technology to make entertainment easier and candidly more satisfying for people just sort of became a center point for me.

Jeremy Tolman:

And I've wavered a little from there over the different paths I've taken, but not much.

Jeremy Tolman:

And, and I sort of rationalize it all.

Jeremy Tolman:

You know, there are doctors, there are neurologists, there are people studying how to solve cancer and how to do this and that, and I don't think I have the brain for that.

Jeremy Tolman:

But those people all need to relax at night and I want to make their entertainment part of their days way better so they can solve the real world problems while, while the rest of us try to make their, their, their, their days and evenings alone.

Jeremy Tolman:

So that's, that sort of became my, my thing.

Jeremy Tolman:

And I've just, you know, charted my career around that effectively ever since.

Jothi Rosenberg:

Do you have any kind of formal training in some of the deep technology stuff that you have to work with or, or are you just partnering with somebody that does have that?

Jeremy Tolman:

I do.

Jeremy Tolman:

So I started my educational career at Carnegie Mellon where I was studying electrical and computer engineering.

Jeremy Tolman:

I was programming from a very young age, literally on the Commodore with a, with a tape drive.

Jeremy Tolman:

And I, I, you know, I have a deep background in that space.

Jeremy Tolman:

But candidly, in college and then post, I pivoted to what I guess we would just sort of call the business side of things.

Jeremy Tolman:

And so I tend to team up with the deeply technical individuals to actually get the job done.

Jeremy Tolman:

Our starting, for example, our starting lead engineer here at Augie was someone I had worked with at WarnerMedia who had just deep background in AI and video before all the GPT, LLM world of which we now live in.

Jeremy Tolman:

So he had a strong background that my second hire actually also happened to be another Carnegie Mellon alum who just has 20 years experience building, you know, strong technology products.

Jeremy Tolman:

So I try to find the hands on people so that were the right complement of school skillset.

Jeremy Tolman:

And my third co founder is J.T.

Jeremy Tolman:

white.

Jeremy Tolman:

He is a, I mean we're both product people but that's been his whole path.

Jeremy Tolman:

So now I have someone I can trust to be like, hey, we should make a thing that does this and he knows exactly what that means.

Jeremy Tolman:

It goes off and we go get it built and can really bring this platform forward.

Jeremy Tolman:

So I, I guess I spend the least of my time these days on the technical side, but because of my background in it, I can have credible conversations with everybody in the organization so that we're building the right thing.

Jeremy Tolman:

Does that mean, does that make all sense?

Jothi Rosenberg:

That makes a ton of sense.

Jothi Rosenberg:

And like the, I think the first chapter, or maybe it's the second chapter in my book is about the kind of person that needs to lead a tech startup in the early days, needs to be focused on the business, but has to be able to articulate very well the technology so that you know that when they're explaining it to say a customer or an investor, they don't always have to bring a second person with them.

Jothi Rosenberg:

And it sounds like you've, you've, you've got that nailed.

Jeremy Tolman:

I like that.

Jeremy Tolman:

And, and, and I don't know if that's, if I'm, if I'm reading ahead of where, where that goes but to me the, the second, everything you said I 100% agree with.

Jeremy Tolman:

And then sort of the next part is and then go find people smarter than you to go do all the things right?

Jeremy Tolman:

Like of course, yes.

Jeremy Tolman:

I sometimes read stories about startups that fail and you read like this, like, well, the CEO didn't want a better marketer than themselves.

Jeremy Tolman:

And I'm like, I want everybody better than me.

Jeremy Tolman:

I want to just like I want to, I want to have a bad idea that smarter people turn into amazing ideas.

Jothi Rosenberg:

I mean it's just, you know, fundamentally insecurity.

Jothi Rosenberg:

Well, I have to also tell you, everybody knows that CMU is a fantastic school, but I have another Positive.

Jothi Rosenberg:

One other positive thing to tell you about it that you might not know for a while.

Jothi Rosenberg:

I was an investor and the idea was to invest in the earliest stage possible, which means going to the tech transfer officer at universities.

Jothi Rosenberg:

And I covered like the whole east coast and find patents that somebody at the university, a professor at the university invented.

Jeremy Tolman:

Sure.

Jothi Rosenberg:

And if it matches something that I think is a real problem and a need, then I will talk to that school and that professor.

Jothi Rosenberg:

But all tech transfer officers are not the same and some have extremely complicated and extremely unworkable for our side of the table to, to work with.

Jothi Rosenberg:

They want royalties at a stair step function and everything.

Jothi Rosenberg:

CMU's Tech Transfer Office had a sign above the door.

Jothi Rosenberg:

It said five and get out.

Jothi Rosenberg:

What does that mean?

Jothi Rosenberg:

And they said, we want 5%.

Jothi Rosenberg:

That's it.

Jothi Rosenberg:

No other restrictions.

Jothi Rosenberg:

You just pay us 5% of what?

Jothi Rosenberg:

Whatever, whatever the company makes.

Jothi Rosenberg:

That's it.

Jothi Rosenberg:

And I thought, wow, that is just so smart.

Jeremy Tolman:

We actually ended up getting a small Investment, participated in CMU's VentureBridge program.

Jeremy Tolman:

It's like their Y Combinator equivalent last summer.

Jeremy Tolman:

And again, the caliber of people that they had bringing in, whether it was investors or, you know, they kind of bring in someone from all walks of life, sales and marketing and product tech and everything.

Jeremy Tolman:

But the people that were showing up, like Jim Schwartz, founder of Excel Ventures and et cetera, was really, really great to get to get to listen to some of these folks talk and hear some of their journeys.

Jothi Rosenberg:

It's great.

Jothi Rosenberg:

Hi.

Jothi Rosenberg:

The podcast you are listening to is a companion to my recent book, Tech Startup Toolkit, how to Launch Strong and Exit Big.

Jothi Rosenberg:

This is the book I wish I'd had.

Jothi Rosenberg:

As I was founding and running eight startups over 35 years, I tell the unvarnished truth about what went right and especially about what went wrong.

Jothi Rosenberg:

It's for the founder, the CEO and wannabe founders of tech and non tech startups.

Jothi Rosenberg:

You could get it from all the usual booksellers.

Jothi Rosenberg:

Now back to the show.

Jothi Rosenberg:

All right, it's pretty clear from what you said so far that you've worked on a large number of products.

Jeremy Tolman:

Couple.

Jothi Rosenberg:

Do you have a favorite?

Jeremy Tolman:

It's hard for me to not mention the sling box in most of my conversations.

Jeremy Tolman:

I'll be honest, there was something about that journey, both time of life, stage of life, nature of product, nature of team, you know, and just the stars beyond aligned.

Jeremy Tolman:

And for those of you who don't know, I actually have one, so grab it really quick.

Jeremy Tolman:

So for anyone watching, not just listening, but so this was the original Slingbox.

Jeremy Tolman:

In fact, this was unit number 41.

Jeremy Tolman:

So the first unit's come off the production shelves.

Jeremy Tolman:

And what the Slingbox would let you do is you would connect it.

Jeremy Tolman:

This is really for the young kids.

Jeremy Tolman:

This was a cable coax connector.

Jeremy Tolman:

And so this would connect to your cable feed, your satellite feed, or maybe a TiVo.

Jeremy Tolman:

You have an Internet connection.

Jeremy Tolman:

The first version wasn't even wireless.

Jeremy Tolman:

And between simply those two connections, we would allow you to watch your home TV feed over the Internet on any device, anywhere in the world.

Jeremy Tolman:

Which now sounds like duh.

Jeremy Tolman:

But let me tell you, in:

Jeremy Tolman:

There was no YouTube.

Jeremy Tolman:

There was no forget the apps, right?

Jeremy Tolman:

So it was really the first way you could legitimately experience streaming television content over, you know, on the Internet.

Jeremy Tolman:

And the founders were these guys, Blake and Jason Kerkorian.

Jeremy Tolman:

Blake, unfortunately, passed away a few years back.

Jeremy Tolman:

Jason and I are still in touch.

Jeremy Tolman:

I mean, a whole team is still in touch in different ways.

Jeremy Tolman:

We shipped the context:

Jeremy Tolman:

The team was 11 people.

Jeremy Tolman:

11 people.

Jeremy Tolman:

Now, we had outsourced engineering on the back end.

Jeremy Tolman:

We had a bunch of.

Jeremy Tolman:

There were more people in the picture.

Jeremy Tolman:

But when I think about, like, what you can do with a small number of people and every single person there, like, it was the perfect startup map where there was, like, if we were two people, the overlap was like the tiniest shred.

Jeremy Tolman:

Just enough for me to be like, here.

Jeremy Tolman:

I took the ball this far, you take it next.

Jeremy Tolman:

None of us would ever.

Jeremy Tolman:

It was never a question who.

Jeremy Tolman:

No one was, like, fighting for the ego of being the decision maker on that, or it was just amazing.

Jeremy Tolman:

And the vibe was great and the team was great, and it was just one of my favorite experiences of my life.

Jeremy Tolman:

And I will.

Jeremy Tolman:

I will say possibly the only thing that is the only things that have vied for hire are the startups I've done myself, because they're.

Jeremy Tolman:

It's sort of my ship.

Jeremy Tolman:

But, you know those times where, like, I'd rather be the first mate on the.

Jeremy Tolman:

Maybe not the Titanic, but like the QE2 or something.

Jeremy Tolman:

I'd rather be the first mate on the QE2 than the captain of the Titanic.

Jeremy Tolman:

You know what I mean?

Jeremy Tolman:

Or even just having my own rowboat.

Jeremy Tolman:

I think that would probably be a good.

Jeremy Tolman:

Good kind of analogy.

Jeremy Tolman:

It was just.

Jeremy Tolman:

It was just wonderful.

Jothi Rosenberg:

I love hearing that.

Jothi Rosenberg:

Where did you set it up?

Jothi Rosenberg:

Was it Silicon Valley?

Jeremy Tolman:

Yeah.

Jeremy Tolman:

We were based in San Mateo.

Jeremy Tolman:

So we had a hardware engineering team in Bangalore.

Jeremy Tolman:

There was about 20 people that were building the actual, the, the, the boards and the, all the deep tech that goes inside.

Jeremy Tolman:

I'm not going to bore everybody with all that.

Jeremy Tolman:

And then we had our team of 11 in the US doing all the front end engineering, the server level stuff, et cetera, plus product marketing, fundraising, et cetera.

Jothi Rosenberg:

And then how long, how long did it go?

Jothi Rosenberg:

You know, from founding to whatever the exit was, how long was that period?

Jeremy Tolman:

So the company was founded in.

Jeremy Tolman:

Let me, let me make sure I get this right.

Jeremy Tolman:

In June, May or June of:

Jeremy Tolman:

So I was the first hired employee.

Jeremy Tolman:

I went in there at that time.

Jeremy Tolman:

And then our product came to market in late 05 and I mean we could Google it.

Jeremy Tolman:

But somewhere in, somewhere in late 07 the company was acquired by Dish Networks or EchoStar which is obviously now merged with DirecTV and all that.

Jeremy Tolman:

But that was an exit somewhere in the 400ish million range.

Jeremy Tolman:

And so that at first was bring the Sling platform into the Dish platform.

Jeremy Tolman:

It's just as it was.

Jeremy Tolman:

It slowly migrated to put the Sling technology right into the set top box.

Jeremy Tolman:

Picture yourself back in 07, 08 being able to buy a satellite box for it goes in your living room but you can also then watch it all over the Internet, which again at the time was, was, was fairly special.

Jeremy Tolman:

That slowly shifted into what is now Sling tv.

Jeremy Tolman:

So anyone out there who is a Sling TV subscriber, same old Sling that, that we started with our little hardware gizmo quite a few moons ago and it's a great experience.

Jeremy Tolman:

And what's crazy is if, you know, again, if anyone watching.

Jeremy Tolman:

Oh, let me see if I can get this right up to the, to the camera.

Jeremy Tolman:

Right.

Jeremy Tolman:

If you, if you can rec.

Jeremy Tolman:

If there's probably a lot about that logo that looks similar.

Jeremy Tolman:

It's not the same obviously, but that's, that was us, that's what we did.

Jothi Rosenberg:

So if you in, in the space that you've, you're currently in, you know, market space you're currently in.

Jothi Rosenberg:

Is there a dirty little secret, something really broken, really really not, not good that you're willing to say on?

Jeremy Tolman:

Sure.

Jeremy Tolman:

I think there's a, there's a lot of interesting things happening in the world of sort of video and video marketing today.

Jeremy Tolman:

I think the one I sort of teased out at the beginning that I think would blow people's minds if you really start to think what it means is 70% of businesses aren't using video marketing today like that to me is just a like, what are these companies doing?

Jeremy Tolman:

Kind of thing.

Jeremy Tolman:

But I understand also why.

Jeremy Tolman:

And there's a few reasons.

Jeremy Tolman:

Not just the tooling, it's also understanding all of the context around it.

Jeremy Tolman:

But I actually think it roots itself deeper.

Jeremy Tolman:

And so this is, I think, a less hidden secret.

Jeremy Tolman:

But there's been a saying in advertising to, since the dawn of advertising of basically 50% of every dollar spent is thrown out, but nobody knows which 50.

Jeremy Tolman:

Right.

Jeremy Tolman:

That, that, that was sort of an insider term back, you know, pre.

Jeremy Tolman:

All the digital.

Jeremy Tolman:

Now in the digital world, it's changed a lot because you can track clicks and all of these things.

Jeremy Tolman:

When you run, for example, a Super bowl ad coming up in the next little while here, there's no data, right?

Jeremy Tolman:

They, they.

Jeremy Tolman:

We know how many people watch the thing.

Jeremy Tolman:

We know how many people this and the company's reporting.

Jeremy Tolman:

But the truth is it's sort of a big crapshoot, right?

Jeremy Tolman:

And people still don't know.

Jeremy Tolman:

So I think what's fascinating is that we're in this industry that is so polished and there's so much money in and there's so much activity and interest and facets to it, and yet there's so much inside of it where a lot of us might be like, yeah, no, we don't, we don't.

Jeremy Tolman:

We're not really sure.

Jeremy Tolman:

We don't know.

Jeremy Tolman:

We don't.

Jeremy Tolman:

Nobody, nobody puts out a Super bowl ad and doesn't think it's going to be a success.

Jeremy Tolman:

Right?

Jeremy Tolman:

Like, and then when you get the annual, like, these ones did the best and these were the dumbest and these were the.

Jeremy Tolman:

This.

Jeremy Tolman:

Everybody went into that thinking they had the best one.

Jeremy Tolman:

Right?

Jeremy Tolman:

So I think it's a fascinating world where there's both tremendous amounts of subjectivity, tremendous amounts of objectivity, and a lot of missing tools to make the real ecosystem work.

Jeremy Tolman:

I think when we look back on video marketing in 20, I'm gonna have to get this right.

Jeremy Tolman:

25.

Jeremy Tolman:

nk when we look back, even by:

Jeremy Tolman:

Like, I can't believe companies were approaching it this way.

Jeremy Tolman:

Right.

Jeremy Tolman:

I think that that's part of it.

Jothi Rosenberg:

I think we're gonna look back and say it was incredibly primitive to not have the kind of analytics that you're, you're talking about.

Jothi Rosenberg:

And I don't understand why we still, the statement you just made is still true about, you know, the Super Bowl.

Jothi Rosenberg:

They should know exactly what happened from that ad and then they can find out why, how to fix it, right?

Jothi Rosenberg:

How to make it better.

Jothi Rosenberg:

I mean, they spend so much money on that, on the ads for that thing.

Jothi Rosenberg:

I mean, you mentioned the Super Bowl.

Jeremy Tolman:

So I don't mean for this to sound self serving because there's plenty of other options than Augie, but part of our whole premise is go produce a lot of stuff and go test it in different markets and figure out what's working before you spend a lot of money, right?

Jeremy Tolman:

Use Augie or one of the other AI video assisting kind of tools that's out there.

Jeremy Tolman:

Use, try something and then go spend a hundred grand or a million or whatever.

Jeremy Tolman:

Like start by spending a hundred, not a hundred grand.

Jeremy Tolman:

And it sort of leads into just how slowly the media industry really has reacted to the Internet.

Jeremy Tolman:

Right?

Jeremy Tolman:

There's still like, I can't remember when the interview happened, but there was an interview with like Chuck Lorre, the, the, the TV producer.

Jeremy Tolman:

He's still making shows.

Jeremy Tolman:

That guy, he's been making shows since the 70s, okay.

Jeremy Tolman:

And people will tell you he just gets it.

Jeremy Tolman:

He knows from this like he, his likelihood to make a show that people will want to watch and cast it, right?

Jeremy Tolman:

And know the right.

Jeremy Tolman:

Like, like he still maintains some of the control.

Jeremy Tolman:

I mean, I don't know if that's still to this day last, my last update was a few years back.

Jeremy Tolman:

But there is something to be said for we have an industry that is based on a lot of individual egos.

Jeremy Tolman:

A lot of people who have always made decisions from the gut from, you know, thought what they think.

Jeremy Tolman:

Like a director of a movie has a vision, right?

Jeremy Tolman:

And all of you know, a director of a Super bowl has a vision.

Jeremy Tolman:

And only now are we starting to enter this era where I like your vision, but I like my data a little more, right?

Jeremy Tolman:

If my data shows me that making ads for my brand would do better by using all animated clips or all memes or all, you know, finding influencers to do the, hey, you gotta buy the thing.

Jeremy Tolman:

Whatever that answer is gonna be, I guarantee you it's not the first thing that was in my head, no matter how smart I am, right?

Jeremy Tolman:

Why isn't there more ab testing of video content?

Jeremy Tolman:

Why are we not having dynamic insertions more effectively?

Jeremy Tolman:

Why is tracking still such a mess?

Jeremy Tolman:

So I think you're right.

Jeremy Tolman:

We're going to look back and be like, how do we get anything done?

Jeremy Tolman:

You know?

Jothi Rosenberg:

Okay, so here's a statement that's completely non controversial, which is it takes grit to do what we are doing.

Jothi Rosenberg:

I don't mean this podcast, I mean startups and where does yours come from?

Jeremy Tolman:

You know, I've been asked that question a couple times.

Jeremy Tolman:

I've never had a good answer.

Jeremy Tolman:

I was, I was speaking at a panel on entrepreneurship over the summer and someone came up to me afterwards.

Jeremy Tolman:

He's like, you know, I'm trying to do a startup and I'm listening to you talk and I'm, I'm kind of hearing your energy, how, you know, where does it come from?

Jeremy Tolman:

And my honest answer was, I said, I'm not quite sure.

Jeremy Tolman:

But my gut feeling is if you don't have that same answer, you probably shouldn't do it, right?

Jeremy Tolman:

I think, I think it comes from somewhere on the inside where, look, I'll bet on myself.

Jeremy Tolman:

I believe in myself.

Jeremy Tolman:

I believe in my ability to bet on whatever I need to do.

Jeremy Tolman:

And if that bet is to go get a job, or that bet is go join an organization or a nonprofit, or that bet is go start a startup, I, you know, I didn't even take a job graduating college.

Jeremy Tolman:

I started, I was consulting.

Jeremy Tolman:

ng web pages for companies in:

Jeremy Tolman:

So I kind of feel like we're just wired differently, right?

Jeremy Tolman:

We see the world through different lenses, right?

Jeremy Tolman:

When you and I talked and we in an earlier conversation, it's like we're reacting to things, we're moving on, things we're seeing, like, oh, I want to navigate this this way and go to there.

Jeremy Tolman:

And certainly there are times for extreme thoughtfulness and deep plan.

Jeremy Tolman:

I just had a huge three hour planning session with one of my mentors yesterday, and I don't know if it's some of the parts, I don't know what it is, but, but I'd argue there's a certain thing.

Jeremy Tolman:

You use the word grit.

Jeremy Tolman:

That is one of my favorite words, by the way.

Jeremy Tolman:

Where.

Jeremy Tolman:

And it's not to say there's not gritty people at big companies.

Jeremy Tolman:

There's plenty of them.

Jeremy Tolman:

I think it's just sort of a slight shift in the wiring.

Jeremy Tolman:

Like, I remember being in high school and this was the era of like Nintendo video games and you know, a Nintendo cartridge in like the late 80s was like 60 bucks or 50 bucks, which is interesting because that's roughly how much a video game is still today.

Jeremy Tolman:

I remember I would get that cartridge and you play your butt up and if you're as old as you, I think you also recognize you blow in the cartridge when it wasn't working and all those kind of things.

Jeremy Tolman:

And I got to this point where I finished some of the games.

Jeremy Tolman:

I was like, I know what I'm going to do.

Jeremy Tolman:

I'm going to rent my games out to other kids in school.

Jeremy Tolman:

I was like 15.

Jeremy Tolman:

I don't know why that came to me and not some other kid, I think.

Jeremy Tolman:

So I go all the way back to.

Jeremy Tolman:

I think we're just sort of wired differently the same way.

Jeremy Tolman:

Look, I had an employee who worked for me at CBS Interactive.

Jeremy Tolman:

Great guy.

Jeremy Tolman:

And in my first, you know, onboarding as the team lead and I was starting to meet all of the product org, I was like, where?

Jeremy Tolman:

You know, one of my first questions, where do you want to be in one year, five years and 10 years?

Jeremy Tolman:

Just, I want to know where you want to be.

Jeremy Tolman:

Because if, if you want my job one day, I need to know that, right?

Jeremy Tolman:

And, and figure out how to get it to you.

Jeremy Tolman:

That's sort of my logic is, you want to be this guy, great, you can have it.

Jeremy Tolman:

I'll go do something else when, when I can, right?

Jeremy Tolman:

And so he said, actually, I like what I'm doing.

Jeremy Tolman:

I just want to do this.

Jeremy Tolman:

I don't want more responsibility, I don't need to be paid more, I don't want more headaches, I don't want other things.

Jeremy Tolman:

This is what I want.

Jeremy Tolman:

And so I said, great, no problem, we got you.

Jeremy Tolman:

But I don't understand that, right?

Jeremy Tolman:

I know how, I know how to work with that guy.

Jeremy Tolman:

And again, one of my favorite people to work with, but I don't understand it and I don't know how to understand it.

Jeremy Tolman:

Probably the same way he would look at my day or whatever and be like, how do you do this?

Jeremy Tolman:

You know, it's just sort of a different thing.

Jothi Rosenberg:

But in your startups, I'm sure.

Jothi Rosenberg:

But tell me if this is true, that everything didn't always go smoothly and you had some hiccups or maybe disasters, but just think about one.

Jothi Rosenberg:

And of course this, you know, it's also true if you have grit and you apply it to your business life, well, that you've got grit when you turn the other way in terms of your relationships and your family life and, and, and, and whatnot.

Jothi Rosenberg:

And that doesn't always go smoothly.

Jothi Rosenberg:

I mean, I.

Jothi Rosenberg:

Anyway, I was just asking for a, you know, not for a long answer, but a short answer of, you know, where did you, how did you find the strength to deal with the crisis, not succumb to it, pivot, do whatever you need to do and keep going?

Jothi Rosenberg:

You know, and that's sort of the kind of grit I look for.

Jeremy Tolman:

Sure.

Jothi Rosenberg:

Start people.

Jeremy Tolman:

First of all, that's a great question.

Jeremy Tolman:

My reaction is, you know, I think I get the grit to bring.

Jeremy Tolman:

Bring it back home from home.

Jeremy Tolman:

I, you know, if some devastating news, like, I'm trying to remember my last startup because, know, some things went great, some things were not great, right?

Jeremy Tolman:

And by the time we were nearing the end of it, I.

Jeremy Tolman:

I had had kids and they were getting older, a lot of fun.

Jeremy Tolman:

And to be honest, like, the bad days would actually get washed out because my kids were the right age, that they were so much fun that it'd be like, you know, when.

Jeremy Tolman:

A little.

Jeremy Tolman:

When.

Jeremy Tolman:

When you're.

Jeremy Tolman:

When your little boy or girl runs, Sees you come into the door and runs at you like, daddy's home.

Jeremy Tolman:

Like, if you need a re.

Jeremy Tolman:

If that's not a recharge, you know, I don't know what to say about that.

Jeremy Tolman:

But for me, those were the things I was like, oh, this is why I do this.

Jeremy Tolman:

I do this because I want to come home and share my stories and talk about the weird things that happened in my.

Jeremy Tolman:

My day and whatever it might have been and renew and refresh and rebuild from my personal life.

Jothi Rosenberg:

Now, that is a great answer.

Jeremy Tolman:

Okay, well, then that's.

Jeremy Tolman:

That's how I roll.

Jeremy Tolman:

You know, I also.

Jeremy Tolman:

I'm an extremely transparent person.

Jeremy Tolman:

I'm not quite like that utter radical candor, but, like, pretty darn close.

Jeremy Tolman:

And so I've built certain friendships where I can just talk about anything.

Jeremy Tolman:

And so those things also help me.

Jeremy Tolman:

I have the friends that I can look at and be like, I don't know if my startup's gonna make it, man.

Jeremy Tolman:

I don't know if I'm gonna have to lay everybody off one day.

Jeremy Tolman:

We're not getting the thing we need to get, or this isn't working.

Jeremy Tolman:

And I have those friends who can hear me and be like, wow, that.

Jeremy Tolman:

That's gotta be pretty tough.

Jeremy Tolman:

And then lastly, I think is co founders.

Jeremy Tolman:

I think my.

Jeremy Tolman:

My third sort of.

Jeremy Tolman:

So it's like family, friends and co founders, like, if you're starting a startup.

Jeremy Tolman:

And I think this is why investors don't like solo founders, is that, you know, JT and myself, we will talk 40 times a day on that, you know, or.

Jeremy Tolman:

Or four.

Jeremy Tolman:

Depends what's going on.

Jeremy Tolman:

But we're there for each other, right?

Jeremy Tolman:

Like.

Jeremy Tolman:

Like, I can start a day and be like, how you doing, man?

Jeremy Tolman:

He's like, not great.

Jeremy Tolman:

Like, I know what you mean.

Jeremy Tolman:

And we can just talk about that for a moment because he's going to take some of my, he's going to, he's going to get recharged a little from me and I'm going to get recharged a little from him.

Jeremy Tolman:

Be there for each other.

Jeremy Tolman:

So I think it, I think it's, I think that's, it was a really good question.

Jeremy Tolman:

I think that's sort of what, what comes to my head.

Jeremy Tolman:

I don't have to always have perfect 110% motivation, energy, blah, blah, blah.

Jeremy Tolman:

I can have days where I'm like, God, you know, WarnerMedia was a pretty good gig, you know, or whatever it was, and, and let that be a thing.

Jeremy Tolman:

But by having that transparency around it and being comfortable saying that allowed to a friend or family or coworker or whatever it might be, helps get through it faster, right?

Jeremy Tolman:

My only advice to any entrepreneurs who's, who's listening or watching right now is you can't bottle it up.

Jeremy Tolman:

It's just not going to work.

Jeremy Tolman:

Sooner or later, there's too much, you said it, right?

Jeremy Tolman:

Like this is roller coaster land, right?

Jeremy Tolman:

You go, you go through valleys.

Jeremy Tolman:

You know, I would say startup entrepreneurs probably have more rejection than, you know, 17 year old me trying to go to the pot, right?

Jeremy Tolman:

Like there's, there's, it's a hard, hard job that is constant setbacks.

Jeremy Tolman:

So if you don't have the facilities and resources around you of how to get over those, they're gonna, they're gonna stop you in your tracks every time.

Jothi Rosenberg:

Well, you're, you're right that our listeners are startup founders or wannabe startup founders.

Jothi Rosenberg:

And so these kinds of explanations are speaking right to our core audience.

Jeremy Tolman:

Well, if you're out there and you're in, you're having your own founder slump or just felt overwhelmed or didn't want to get out of bed that day, maybe don't get out of bed that day.

Jeremy Tolman:

Like, that's the other thing.

Jeremy Tolman:

Like we're all humans and like self.

Jeremy Tolman:

I hope I don't sound preachy, but I've got really into like podcasts and whatnot about like self care and self acceptance and like, yeah, I can't be perfect every day.

Jeremy Tolman:

And, and by the way, also for all you out there, don't ask, don't, don't take investments from people who expect that of you, right?

Jeremy Tolman:

Because you're going to have down days.

Jeremy Tolman:

You are a human, not a robot, right?

Jeremy Tolman:

So the good news is you'll have up days.

Jeremy Tolman:

And I think startup people are up days are upper than most other people's days.

Jeremy Tolman:

You know, I, I hope you keep doing this and helping other startup people on their paths because I, you know, I listen, I did listen to some of your older episodes and there's great content in there.

Jeremy Tolman:

And so thanks for having me on.

Jeremy Tolman:

It's been a real pleasure.

Jothi Rosenberg:

That's a wrap.

Jothi Rosenberg:

Thanks for tuning into this week's episode of the Designing Successful Startups podcast.

Jothi Rosenberg:

Check out the show notes for resources and links.

Jothi Rosenberg:

Please follow and rate us@podchaser.com designly successful startups.

Jothi Rosenberg:

Also, please share and like us on your social media channels.

Jothi Rosenberg:

This is Jothi Rosenberg saying TTFN Tata for now.

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