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S3 | Ep 49 | How User Acceptance and Adoption Drive Data and Analytics: Unpacking the Connection with Dr Christina Sandema-Sombe, Chief Data Steward at Nike
Episode 4910th October 2023 • Driven by Data: The Podcast • Orbition Group
00:00:00 00:53:29

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In Episode 49 of Season 3, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Dr Christina Sandema-Sombe, Chief Data Steward at Nike, where they discuss the relationship between user acceptance and adoption and the role it plays in Data and Analytics success, which includes;

  • How being better at writing has been a huge benefit throughout her career
  • The 6 things that she owns as Chief Data Steward
  • How to activate organisations to treat data as an asset
  • Why data is truly a team sport between business, data and tech
  • The importance of knowledge management and change management
  • Managing data within different teams at different levels of maturity
  • The importance of user acceptance
  • Why identifying the art of the possible causes disruption
  • Why we often overinvest in new tools while not being mature enough to benefit from them
  • Why it should be behaviours first and technologies second
  • Why most technology becomes expensive shelfware and how to avoid that
  • Why D&A approaches the problem of change like it’s a brand new problem, when it’s not
  • Why inter-disciplinary thinking is critical for combatting change
  • Why driving change for D&A is like a merger and acquisition of two big giants
  • The healthy balance between carrot and stick
  • Why executive sponsorship is absolutely critical to success
  • Why you have to be very intentional about educating
  • Aligning data initiatives to business objectives
  • Why top-down stewardship is more effective than bottom-up
  • The role of the operating model and how team structure can be critical
  • The relationship between knowledge management and adoption
  • Why branding is super important to make it D&A interesting, exciting and accessible
  • Her hilarious story related to Justin Timberlake 👀

Thanks to our sponsor, Dufrain:

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