What truly defines a strong employer brand? And how do we turn employees into genuine brand ambassadors? In the latest episode of our Atlas Copco Group People Podcast, Cecilia Sandberg, SVP & Chief Human Resources Officer, and Dorna Eriksson Shafiei, VP Talent & Learning, explore the real impact of employer branding in today’s competitive talent landscape.
“Employer branding isn’t about slogans or glossy campaigns - it’s the lived reality of our people,” says Dorna. Authenticity is key: research shows employees trust each other’s stories far more than corporate messaging. When our values are reflected in everyday experiences, we create a culture where people feel proud to share their journey.
"I like to think of it as a mirror: your employer brand should reflect who you really are, not who you wish you were. And when those two align—your promises and your reality—that’s when you have something really powerful to share." Dorna continues.
“There is one key dimension that matters when you want to turn employees into true brand ambassadors, and that is alignment. If our values are truly embedded in how we attract, recruit, promote, and reward people, then employees don’t have to be ‘trained’ to be ambassadors. They just live it”, ads Cecilia.
The episode dives into practical ways to build a brand that attracts and retains top talent. Pay and benefits matter, of course. But what really tips the balance today are things like meaningful work, flexibility, growth opportunities, and inclusion.
At Atlas Copco Group,
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:we empower people to thrive through trust,
inclusion, and a growth mindset.
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:Our culture of innovation is a result
of having passionate people on board.
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:Curious minds
with a heart for transformation.
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:Committed and encouraged to grow
and reach their full potential.
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:The People Podcast is one channel
where we get to explore
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:and deep dive into topics
within people and culture.
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:For those of you who listened
to our previous episodes, welcome back!
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:We release new episodes
on a quarterly basis,
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:and the program
today is actually our 21st release.
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:I’m Cecilia Sandberg,
head of HR for the Atlas Copco Group.
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:Joining me today is Dorna Eriksson Shafiei,
VP talent and learning for the Group.
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:In today's episode,
we're diving into employer branding
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:and why it matters more than ever
what really defines a strong employer
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:brand and how do we turn our employees
into true brand ambassadors?
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:So tune in and join us.
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:Welcome to Dorna.
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:Thank you.
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:So today's episode is extra special.
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:We are actually closing a chapter,
and this will be
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:the last episode with you
as my fantastic co-host.
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:Oh, it feels surreal to say that out loud.
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:After five years and 20 episodes,
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:I'm both very proud and a little emotional.
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:This podcast has been such
a rewarding journey.
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:And what a journey it's been, right?
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:Together we have explored everything
from human centric AI
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:to leadership,
to the future of learning.
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:But more than that,
you brought your energy and your curiosity
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:and your passion for people
to every single conversation.
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:Thank you so much for that.
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:Oh thank you Cecilia.
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:It's been a real privilege.
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:And when we started People Podcast,
the idea was pretty simple.
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:Let's create an authentic space
to talk about work, culture
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:and leadership in real conversations
grounded in research.
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:And I think that's
what kept it alive for so long.
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:Definitely, in many ways this podcast
is a piece of our employer brand.
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:Right.
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:It shows who we are, what we care about
and how we think about people and culture.
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:And actually it connects beautifully
to today's topic.
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:Right?
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:And feels fitting that we use this
milestone episode
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:to talk about why
employer branding matters more than ever.
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:What really defines it,
and maybe most importantly,
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:how we can make it real without falling
into the trap of glossy marketing fluff.
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:So are you ready Dorna? Always ready.
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:Yes, and I must say, I love this topic
because if you ask
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:any senior leader,
what keeps you awake at night?
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:One of the most common answers is talent.
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:Finding it, keeping it, and making
sure people feel proud to work for you.
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:And that's exactly what a strong employer
brand does.
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:Yeah.
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:And research is crystal
clear on this topic.
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:According to LinkedIn, 75% of job seekers
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:consider an employer's
brand before even applying for a job.
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:In Companies with strong employer
brands cut their cost per hire in half.
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:I mean, that's huge. Yes, it is indeed.
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:And it's not just about attracting talent
either.
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:So Glassdoor data shows that a strong
employer brand also drives retention.
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:People are more likely to stay
when they feel that the company's values
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:match their own.
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:And in today's world of job mobility,
that's a game changer.
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:For sure.
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:So let's unpack it a little.
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:In your view,
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:what actually defines a strong employer
brand and what can we learn from research?
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:Well, for one strong employer
brand is not slogans or fancy videos.
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:It is the lived reality of employees.
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:So it's what people say about working here
when they are talking
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:to friends and family.
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:Not what's written on our website.
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:No, not for sure. Yeah.
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:And that authenticity is key, right? Yes.
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:So Gartner research shows that employees
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:trust other employees
three times more than corporate messaging.
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:So if your people aren't
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:experiencing the culture
you promote, the whole thing collapses.
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:And I like to think of it as a mirror.
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:Your employer brand should reflect who
you really are, not who you wish you were.
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:And when those two align your promises
and your reality,
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:that's when you have something
really powerful to share.
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:Nice.
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:And I think it's multi-dimensional
as well. Right?
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:Pay and benefits matter, of course.
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:But what really tips the balance today
are things like meaningful work
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:flexibility,
growth opportunities, and inclusion.
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:People want to know, will
I feel valued here?
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:Will I grow here and will I belong here?
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:Yes, indeed.
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:And I guess here's the tricky part.
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:How do we share then
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:our culture in an authentic way?
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:Avoiding the buzzword bingo
that makes people quickly tune out.
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:What are your thoughts here, Cecilia?
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:Well, I'm a true believer in stories.
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:Real stories from real people.
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:Instead of saying we're innovative,
share the story of an engineer
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:who turned an idea into solutions
that provide a real value to the customer.
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:I think that's believable and authentic.
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:Yeah, I totally agree.
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:Real stories cost nothing.
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:And they typically resonate very deeply.
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:And it's not just external storytelling
either.
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:Employees notice when leadership repeats
the same polished lines internally.
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:But when you share a bit
more of a messy human story,
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:including failures and learnings,
it builds credibility.
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:It does indeed.
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:And there's also a balance
between aspiration and honesty.
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:Right? External candidates
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:as much as your current employees
know that no company is perfect.
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:When we admit that we are still learning,
it makes the things we're proud of
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:so much more trustworthy.
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:Yeah, indeed.
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:And that's where brand meets culture.
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:It's not about painting a perfect picture.
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:It's about showing your real,
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:evolving culture
and inviting people to be part of that.
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:I agree.
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:So let's get a bit more practical, maybe.
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:How do we turn our employees
into true brand ambassadors to carry
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:that authentic voice of who we are
and what we stand for?
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:Yeah, that's a good question.
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:So first we have to make it easy.
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:Research shows
that employees posts on LinkedIn
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:get eight times
more engagement than corporate posts.
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:But people won't share
unless they feel proud and supported.
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:So we need to give them both the tools
and the trust.
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:Yes. And recognition is powerful.
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:When leaders acknowledge people's
contributions, whether it's spotlighting
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:someone's project
or celebrating milestones.
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:Employees naturally want to share
that pride externally.
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:Exactly.
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:And let's not forget the power
of learning and development.
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:When employees feel
the company is investing in their growth,
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:we become advocates almost by default.
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:We want others to know
this is a place where I can thrive.
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:A perfect example of this is our yearly
never stop learning festival.
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:A group wide celebration of our vibrant
learning culture, with big and small
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:learning events happening
across the business and across countries,
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:which our employees
love to post on social media.
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:An internal event for our employees
that have proven to be actually
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:an excellent employer
branding opportunity due to its genuine
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:and authentic way of showing
how we as a group celebrate learning.
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:I think that's a great example indeed.
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:I would add
one more dimension that matters.
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:So when you want to turn employees
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:into true brand ambassadors,
and I think that's alignment.
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:If our values are truly embedded
in how we attract, recruit, promote
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:and reward people, then employees don't
have to be trained to be ambassadors.
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:They just live it.
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:And that is making it simple.
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:Yes. Very true. Simplicity is key.
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:And employer
branding is not a campaign, it's culture.
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:And when culture is dynamic and relevant,
a lot of the branding
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:takes care of itself.
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:So why don't we share a bit
of our own recent work in this space?
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:Dorna.
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:We have recently launched our new employer
value proposition
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:as a result of introducing our Group
brand, Atlas Copco Group,
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:as our umbrella
corporate identity in:
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:I think this created a unique employee
branding opportunity.
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:At the same time, we have also multiple
sub brands in local markets
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:and sometimes much stronger and more known
than the Atlas Copco Group brand.
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:So the challenge was
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:how do we balance the group brand
with consistency and local relevance?
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:Dorna, maybe you want to elaborate a bit
on how we approached this.
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:Sure, absolutely.
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:So we saw the Group brand as a way
to build shared credibility and scale,
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:while still keeping room
for local authenticity.
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:The key was to define a clear Group
employee value
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:proposition, our purpose, values,
and cultural behaviors.
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:As the non-negotiable anchor.
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:From there, we empower each sub brand
to bring that to life in their own way
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:so they can stay relevant
in their markets.
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:So by communicating both levels,
the Group story
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:on global channels
and the local flavor on brand channels,
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:we show candidates and employees
how they fit into a bigger picture.
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:And with that shared identity,
we also make it easier for people
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:to see career paths across the Group,
which really strengthens retention.
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:Indeed, one common question
we have received
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:and that's most
like is also on our listeners mind, maybe
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:how do we measure success or our employer
branding efforts?
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:Great and important question.
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:First of all, employer
branding is not a one off campaign.
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:It's a long term commitment that requires
strategic planning and investment.
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:And that said, there are several metrics
one can use to measure
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:the effectiveness of employer
branding efforts over time.
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:So these include the number of job
applicants received,
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:the quality of the applicants,
time to hire, employee
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:retention rates, and employee engagement
scores.
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:So, as I already mentioned, our employees
are our best source of feedback
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:and can provide valuable insights into
what's working and what needs improvement.
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:So leveraging employee survey feedback
across the talent lifecycle,
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:including onboarding and off
boarding surveys
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:and acting on the feedback,
will help create a positive work
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:environment and also further
strengthen our employer brand.
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:Good points.
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:So maybe to wrap it up.
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:A strong employer brand is authentic,
story driven and lived every day.
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:It matters more than ever
because the right talent
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:is the ultimate differentiator
for any business.
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:Without it,
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:no products and solutions and no customers
to drive revenue and growth, right.
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:Indeed.
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:And the most effective brand ambassadors
aren't
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:the people in communications, marketing,
or HR.
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:It's every employee
who feels proud of where they work
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:and when they use their voice
to tell the world about it.
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:That's where magic happens.
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:Well said.
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:But before we close Dorna,
as this is your last
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:People Podcast episode, any final reflections
you'd like to share with our listeners?
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:Oh yes. Thank you Cecilia.
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:For me, this podcast has always been more
than a channel
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:to discuss people and culture, topics
and trends.
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:It's been about honest conversations,
reminding me
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:that culture is built one story at a time.
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:And employer
branding in many ways is exactly that.
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:Sharing those stories
authentically and openly.
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:And if this podcast has helped
even a little in showing who we are
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:and what we care about as a group, then
I feel we've done something meaningful.
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:So thank you for giving me
the opportunity.
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:Thank you Dorna.
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:And to our listeners, remember,
your employee value
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:proposition
is your brand's silent recruiter.
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:Make it authentic and people centered.
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:And thank you for joining us again today.
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:And take care. Until next time.