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The Sweet Spot of Customer Engagement
Episode 2025th April 2021 • Zen Bites • Shayn De Mur
00:00:00 00:08:44

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We discuss how to use customer engagement to increase customer retention.

Customer Engagement is the emotional connection between a customer and a brand. Highly engaged customers buy more, promote more, and demonstrate more loyalty. Providing a high-quality customer experience is an important component in your customer engagement strategy.