If we’re going to meet the 2025 goal of ending the killing of pets in animal shelters, we need to redefine the relationship the community has with animal shelters. What is the best way to keep people and pets together and keep animals out of shelters unless they truly need to be there? 

The community supported sheltering model invites community members to play a more prominent role in saving lives. That allows the shelter to focus on the animals who need the most help - those with urgent medical needs or behavioral challenges. For people who think they need to surrender their pet, this new model does away with the “no questions asked” surrender process. People can often keep their pets if we start a conversation and work with them to solve the problems that led to the shelter in the first place. American Pets Alive! is working with organizations across the country to pilot a community-supported sheltering model they call Human Animal Support Services. 

This week we spoke with Kristen Hassen, the Maddie’s® American Pets Alive! Director, who has been part of the team working hard to see this vision of a better future in animal sheltering become a reality.