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64. Referrals Dried Up. She Niched Down. Here's What Happened: Taylor's Story
Episode 647th April 2026 • Marketing Therapy • Anna Walker
00:00:00 00:34:07

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If you’ve been feeling the shifts in the therapy industry—slower referrals, more competition, and uncertainty about what’s actually working anymore—this episode will meet you right where you are.

In this conversation, Anna sits down with Taylor Williams, a private practice therapist who experienced both sides of the post-pandemic landscape: building a full caseload with ease as a generalist… and then watching referrals come to a complete halt.

What followed was a process of refining her niche, rebuilding her messaging, and learning how to connect with clients in a way that actually works in today’s market.

This episode is an honest look at what it takes to grow a sustainable, premium-fee practice now—and why specificity, honesty, and connection matter more than ever.

Here’s what you’ll learn in this episode:

1️⃣ Why being a generalist stopped working—and what changed in the therapy industry after 2020

2️⃣ How getting specific in your niche leads to more aligned, longer-term clients

3️⃣ What private pay clients are really looking for (and why connection matters more than credentials)

4️⃣ How to build referral relationships that feel genuine and lead to “stickier” clients

Resources & Links Mentioned:

Connect + Subscribe

Enjoying the podcast? Subscribe so you never miss an episode—and feel free to share it with a fellow therapist who’s building their private practice. Explore more marketing support for therapists: https://walkerstrategyco.com

About Marketing Therapy

Marketing Therapy is the podcast where therapists learn how to market their private practices without burnout, self-doubt, or sleazy tactics. Hosted by Anna Walker, a marketing strategist and founder of Walker Strategy Co, each episode brings you clear, grounded advice to help you attract the right-fit, full-fee clients and grow a practice you feel proud of.

Transcripts

Anna Walker:

Hey, hey.

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Welcome to a really special

episode of marketing Therapy.

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In this conversation, I sit

down with Taylor Williams, who

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has really been through it.

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She has seen what it was like to start a

practice in the boom of a pandemic, and

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then to experience all of the shifts and

nges that have happened since:

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She sits on the other side of these

post pandemic times with a lot of

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really cool insight into what it

means to be successful as a premium

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fee private pay clinician today.

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But also what happens when you lean

into specificity and you really

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start calling in the clients that

you know you do your best work with.

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Taylor went through our Confident Copy

plus experience, which is something

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we open up twice per year as part

of our Confident Copy Live program.

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But our birthday sale is coming

up later this month with the

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self-study version of Confident Copy.

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So if you're someone who wants to

go through this same process that

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you're hearing Taylor talk about,

know that that's gonna be available

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to you at a really deep discount.

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It's where we walk you through how

to figure out your niche and then

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how to infuse it into your marketing.

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And then of course we also have design

options available if you're wanting

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to pair it with one of our templates,

our DIY brand kit, things like that.

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But if you're someone who.

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Has wondered what to do about all the

changes you've seen in our industry.

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If you're someone who's felt nervous

about the idea of claiming a niche and

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uncertain about how to actually figure

out what the heck that actually is, you're

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gonna get so much out of this conversation

with Taylor, not to mention some really

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practical insights about why clients,

especially private pay ones, are choosing

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the therapists that they are right now.

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Like I said, this is an

amazing conversation.

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Enough for me.

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Let's get into it.

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Taylor, welcome to Marketing Therapy.

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I'm so happy you're here and so honored

you were willing to, to sit down with me.

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Start by just introducing yourself

for those who may not know you.

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Who are you, what do you

do, and where are you based?

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Taylor Williams: All right, Anna.

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Thanks for having me.

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It's good to be back.

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I was.

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We were talking pre-roll that I

miss working with you and your team.

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I am a confident Copy plus

graduate and very glad to be.

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I've been in private

practice for five years.

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I am all virtual and I am based

in Arizona, but I'm licensed in

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California, Arizona, and Florida.

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Anna Walker: Awesome, awesome.

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And you were just getting started

before we kind of pressed record.

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Me about sort of how you found us and and

confident copy and that kind of thing.

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And that's gonna be a lot of

this discussion is just learning

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more about your journey.

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But tell me, how did you come

across the work that we do?

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Taylor Williams: Yeah, so I came across

you all in on Facebook and I was in

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the free Facebook group for a while.

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And what happened is I noticed I

got into the industry, the private

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practice field right after COVID

and I noticed that it was a really

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great time to be a generalist.

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I was, it was really easy.

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I would get.

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Multiple people reaching out.

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I could send a generic response

template of just like, would

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you like to get started?

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And I'll, maybe we can do a 10

minute, you know, I was very

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much, you could go through the

motions and have a lot of clients.

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Then I noticed post COVID like around

maybe 20 22, 20 23, really, really

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started referrals slowed down, and then

they eventually came to a halt for me.

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So at this time, I was

hybrid in person, virtual.

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I would've described

myself as a generalist.

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I frankly was thinking that.

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I was starting to hear whisperings

of it's, you got a niche,

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you gotta find your niche.

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And at the time, full transparency,

I thought, oh, that's kind of like

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a, that feels like a buzzword.

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I don't wanna exclude any

clients who would reach out.

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And then my referrals halted.

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My private practice essentially

stopped earning revenue.

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It was horrifying.

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And I just felt I had nothing to lose.

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And I really saw in watching your

program, from the sidelines, it really

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seemed like you had a plan and it wasn't

just a, let me get you on my email list

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and I'll email blast you once a day

with things that aren't that helpful.

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Like I had really kind of put feelers out.

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I was like, I've gotta admit

that this isn't working.

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But it just really seemed

from what I could observe.

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That you had a plan, you executed on the

plan, and then I would see people post

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their websites after working with you.

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And it was just, they

were so, likable online.

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These therapists, like not

in, they felt so genuine.

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They, I felt like I knew them and

there was a way that their voice was

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communicated with a business mindset,

but I didn't feel like they were

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selling things to me, and it just felt

like they were specific and personal.

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So I.

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Decided to jump in.

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I was between Confident Copy and Confident

Copy Plus, and I am so glad I went

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for Confident Copy Plus because that

really helped me identify in a niche

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and even I would argue a micro niche

at this point to go along with that.

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And I didn't realize how much.

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Professional soul searching I had to do.

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I thought I had it kind of figured

out, but I now realize I didn't.

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Anna Walker: Yeah.

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So tell me a little bit about that.

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Someone going from the world of

a generalist to deciding, okay,

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you know, I'll be darn i'll,

I'll go ahead and get a niche.

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Right.

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What was that process like for you?

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What was the kind of

discovery process required?

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'cause you have landed on

a very specific niche now.

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What was that discovery

process like for you?

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Taylor Williams: Yeah, so my niche

now, I would describe my niche

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statement as I am a Christian EMDR

therapist who heals narcissistic abuse.

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And it's wildly different than

I ever thought I would say.

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But I love it.

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And then micro niche I'm

currently exploring is adult

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children of narcissistic parents.

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The process was much more personal

than I ever would've thought.

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Which is wonderful because now when I

work with clients, I truly enjoy it.

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I can feel that it's filling my

cup and theirs, and of course I'm

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there in professional service to

them, but I just can't help but be

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really extra excited about the work.

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So I would say in exploring a niche

be, I would, if I could go back

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and give myself advice, I would say

surrender what you think you've got.

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I would've said, I.

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I would've said I liked

working with adults who were.

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Motivated.

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I, it was very loose.

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I just, I was afraid to be specific.

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I would also tell myself that

don't be afraid to be specific.

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Don't be afraid for it to maybe even

include parts of what you've overcome

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yourself, so specific and personal.

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And I really didn't do anything extra

except follow the steps in your program.

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And it was more than enough.

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And here I am and I'm

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Anna Walker: Yeah.

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So what was that process of kind

of uncovering that, that angle you

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have the Christian EMDR therapist,

you have the narcissistic abuse.

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How did you go from

motivated adults to that?

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Where, how did, how did those

things come up and how did you

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end up really leaning into them?

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Taylor Williams: It really started, I

think, in your program you encouraged

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us to just, uh, identify clients we've

worked with, who we just really felt

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like it was our, our most powerful

work, the work we cared the most

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about, we're most passionate about.

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So without disclosing

anything confidential, I I,

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I just sort of identified.

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Maybe five clients where it's like, man,

every session just felt so meaningful

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that we both got so much out of it.

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If I could have a caseload of

clients like that, that's the dream.

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And then it was just

identifying what's the thread?

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I.

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So it started as kind of that red

thread you coached us on, which

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I identified was I really love

transforming pain into purpose.

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And that was the common theme.

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These clients came in, they

were in a lot of emotional pain.

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And they felt like there was no

hope for them, no plan for them.

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And then what I later discovered

was that was because there was some

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sort of history of narcissistic

abuse, whether by a parent, a

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romantic partner a religious leader.

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And so the component where I started

to think maybe this is I have a passion

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for helping heal religious abuse.

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That was sort of before I

identified the narcissism component.

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And then that brought me to the question

of, well, do I be honest about my personal

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faith or do I risk excluding clients?

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And that was where I was

encouraged by your program.

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Be specific.

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You'll actually find yourself

with a fuller caseload.

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By doing what feels like you're

going to exclude clients.

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So I had to be really clear in my

soul searching that, you know, I

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don't wanna consider myself a biblical

counselor, a Christian counselor.

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It's different.

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It's my personal faith is Christianity.

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My modality is EMDR.

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And then I thought, that's so clunky.

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That's so specific.

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Again, I was encouraged to be specific

and then I saw, well, you know what?

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Maybe I'm being too specific in

it just being religious abuse.

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That is an area where if I zoom out,

it really was a narcissistic person

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who was mistreating these people

through faith, using religion, using

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romance, whatever it might have been.

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So.

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Yes, there was room in the program to

zoom in and zoom out with the lens.

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But again, I was encouraged to be really

specific and that would really be, and

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then once that was all kind of ironed

out, then we were able to talk about

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how to just put that into words to

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Anna Walker: Yeah.

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Yeah, I've, I've made a joke here

on marketing therapy recently

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about the number of times I've

used the word specificity because

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is your greatest asset right now.

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In this market in particular,

and even in the age of ai, I

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think there's more opportunity

there's ever been to be specific.

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And so I love hearing that that

was so transformational for you.

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So you figure out your niche.

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And obviously as part of Confident

Copy plus you and I got to spend

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one-on-one time together, so I

remember lots of these conversations,

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Taylor Williams: Yes.

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Yeah.

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Anna Walker: was

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Taylor Williams: really

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Anna Walker: wonderful.

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What, what did you find was difficult

or maybe just what, what was unexpected

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as you nailed that niche and then

decided how that was actually

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gonna come to life in your words?

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Taylor Williams: Yeah, I really

struggled with my own fears that I,

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for somehow this wouldn't work for me.

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And it was through no fault

of you or your program.

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I just didn't realize how much personal

doubt I was dealing with, especially

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after going from what felt like a

really robust, successful private

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practice post COVID to one where

referrals had essentially halted.

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I had a lot of fear, so it was, I

struggled with trusting the process.

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I wish I had relaxed more.

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I, I knew and I believed that something

meaningful would come from it, but

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I had that doubt that just kind of

got in the way and made it to where

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I had to take breaks more often.

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I wish I had just put that aside and

fully, fully, fully trusted the process

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because on the other side of it.

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It was meaningful.

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It was the best investment I've

made for my private practice.

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So yeah, that would, inner doubt, the

inner critic voice was got really loud

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Anna Walker: Yeah, it's something

I hear from a lot of confident

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copy students about the, like,

self work that is required.

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Like they think they're signing up

to write their website copy or figure

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out their niche, and it turns out

it's like this whole self discovery.

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So mentioned that that was

part of it for you too.

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What was, you know, surprising about

your own growth as you look back on

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what you accomplished in Confident Copy.

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Taylor Williams: I am surprised

at how convicted I was to

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be clear about my own faith.

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I.

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I'm seeing this also online and in

the Facebook groups and I see people

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post questions and in other forums

like, do I be honest about my faith,

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political beliefs, things like that.

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Like what?

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How transparent is too transparent.

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I believe I felt really convicted

'cause I was ready to be really honest

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with myself and with my clients.

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I would say the way the industry

has changed is people are so

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hungry for honesty and integrity.

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So where I thought I was being afraid

that I was being too specific, what

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I was actually doing is preparing

myself to be very honest with clients.

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And in that honesty, that's

what it's taking is integrity,

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professionalism, transparency, honesty.

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You have to be at that level.

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It's a higher caliber that is

required where I got to be the, uh,

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the generalist who didn't really

talk about the difficult things and

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therefore clients didn't ask me.

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That was enough then.

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But now what sets you apart

from other therapists is.

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Are you real?

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Do you care?

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Do you mean what you say?

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So that's been my surprise

with the industry.

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And during the, the whole process with

the prompts that you gave us, I just

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felt so convicted to be honest about

what was important to me as a human being

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while developing myself professionally.

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Anna Walker: Wow.

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That is powerful insight

that in this industry, that's

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what people are hungry for.

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And I think you're absolutely

right in in all industries,

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but particularly in therapy, in

especially in the age of ai, right?

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We want someone that is

clearly obviously human.

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And human you can show up to your

marketing as, and your practice

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as of course, within all of your

ethical boundaries and things

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like that, the likely you are to

actually deeply connect with people.

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Taylor Williams: Absolutely, and

it's, it shapes how I conduct myself.

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Again, still professionally.

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But I would say what I do different

now after learning that surprising fact

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through the process is I now respond

instead of that generic email template to

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people who reach out through Psychology

Today or my website, I actually just

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go straight to calling and leaving a

voicemail if they've provided their.

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Phone number.

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the way I ha have it structured

is that when you reach out,

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you're giving your phone number

if it's safe to receive a message.

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So I'm able to be clear about that.

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And so I'll leave a message.

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I'll use their name.

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I, once I've been given that permission

b based on how they reached out, if

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they've given it to me, I leave, I, I

speak to their name, I speak to what

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they're, they're hungry for to work on.

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I talk about.

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Again, a free consultation,

but really just to be human.

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And I have found that that's much, much

more successful than the generic email

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templates I used to send out before.

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'cause again, the hunger for humanness,

honesty, integrity, I would say

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clients seem to be almost hungrier for

that than they are for credentials.

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I and even you know.

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Licenses, trainings.

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I've never had anyone ask me

what specialty trainings or

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certifications I have as a client.

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But I've, I get often asked things

about faith hard questions like that.

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again, I'll answer if it's clinically

relevant, if they're asking for

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a clinically relevant reason.

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You know, we're always keeping it

therapy focused, but they're much

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more interested in your humanness

and your honesty than anything.

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Anna Walker: Interesting.

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That's powerful insight.

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Like truly boots on the ground

that, that you're getting here.

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Really, really cool.

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So as part of Confident Copy plus, we of

course also got to design your website.

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And your website remains one of

my favorites we've ever done.

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It'll be linked in the show notes

so can look at it, but we got to

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the niche work that you did, the

self-discovery, the great copy you, you

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wrote in Confident Copy, and then a really

like premium level, like we, you, you

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upleveled big time with that design, so.

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You finished that?

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We launched the website.

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What'd you do next?

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I didn't get to talk to you right away.

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So what actions did you take post-launch

and what have you, what were you up

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to in the handful of months after.

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Taylor Williams: There was a lot of

being patient because I believe I

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launched right, right before the,

the big new year bump that we always

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see in the industry where people

are ready to work on themselves.

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So it was just the first thing I had to

really remind myself again, that inner

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critic voice kind of came back online.

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Like, what if it didn't

really work, even though.

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It felt so meaningful.

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So I had to be patient.

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'cause what I got tempted to do

was go back to my generalist ways

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and find ways to not exclude, not,

and, you know, offer appointments

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outside of my desired timeframe.

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Try to reach out and address populations

that weren't my ideal client.

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Niche.

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So I had to really check myself

like, don't go back to your old ways.

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You've committed to this process.

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And then I started seeing just

organically without any further

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effort, referrals, reaching out,

turning into bookings, turning into

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clients, so number one, it was be

patient and trust the launch process.

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And then beyond that I did a lot of

connecting with other professionals.

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I love that you taught us about

niche adjacent professionals.

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I used to think incorrectly that,

well, if I'm connecting with

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other therapists to network.

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They're gonna think I'm

trying to take their clients.

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I, I was, I had such a misunderstanding

of what that actually is.

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And what I found is that I'm often

looking for family therapists and

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couples counselors, because that's

not my modality that I do, and they're

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often looking for someone who can

work one-on-one to help somebody heal.

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From narcissistic abuse.

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So it could be that couple where

one individual perhaps is struggling

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in the process more than the

other because of their parent

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who was so emotionally abusive.

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Or it could be in the, the family.

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The dynamic is thrown off because

someone is dating a person

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with narcissistic tendencies.

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So I didn't realize the

power of niche adjacent.

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I, it does not come off as.

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As threatening or trying to poach clients.

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I've done a lot of virtual

coffee zooms with n adjacent

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therapists and exchanged referrals.

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And then there are you know, I, I

still, still reach out to psychiatrists

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and work to connect with them

'cause they're often looking for me.

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I'm looking for them.

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So really any therapist, I

just kind of racked my brain.

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When have I been with a client and thought

that's a mental health professional.

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I would love to get them or a

family member connected with,

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and I reach out to those people.

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And so that really was a fun,

and I enjoyed the process.

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It's really fun to connect

with other professionals.

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There was a lot of validating that,

yeah, the industry's changed, referrals

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come slower, but they are so much

stickier is the term I would like to use.

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Whereas I to have people do like.

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Four weeks and then be like,

Hmm, just kind of ghost me and

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not respond back because they

weren't as engaged in the process.

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So I'm noticing that if you trust the

process, you're networking with other

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professionals, you're, you're doing

as much due diligence as you can.

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I didn't kill myself with marketing and

connecting, but I did the best I could.

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That when you do book that client for

their first session, you're likely

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going to be with them until they

graduate in if you do it this way.

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I love that that itself is more meaningful

and more lucrative at the same time.

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Anna Walker: Absolutely.

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Yeah.

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The ROI on your time is, is a lot better

there and I think that is the power of,

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:

of just why we continue to see networking

be so important right now is because of

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:

that stickiness that you're talking about.

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I refer to it as a trust transfer, like

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Taylor Williams: if I trust

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Anna Walker: my psychiatrist and

then they recommend me to tailor.

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Then I automatically trust Taylor a

little bit 'cause I trust my psychiatrist.

376

:

Right.

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:

And that's the really cool thing about

person to person referrals that we can't

378

:

manufacture with any other strategy.

379

:

And, and that's why that can be just

so powerful and why those clients

380

:

are likely sticking around with you.

381

:

there any other, like regular part

of your marketing rhythm besides

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:

staying in touch with people and,

and really building relationship?

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:

Taylor Williams: Yes, which

is one that surprised me.

384

:

I.

385

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Thought that I really wouldn't have a need

for physical paper marketing material.

386

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But the one bit of material I

still use are business cards, and I

387

:

actually put my red thread statement

on the back of my business card.

388

:

So the back says, transforming

pain into purpose.

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:

And I found that if I actually.

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Leave them places where my ideal client

might be getting coffee or spending time.

391

:

I'll just leave a small stack.

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:

If I leave them red thread side

up, I actually find that they're

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:

much more inviting to a client.

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People are very curious.

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They pick it up.

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They turn it over, they they call.

397

:

So it was interesting in flipping

over my business, well, having a

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:

backside after going through Confident

Copy Plus 'cause I didn't know

399

:

what a Red Thread statement was.

400

:

I didn't know the reason the, the

backbone of, of why I love this work

401

:

and why clients need this work until I

went through Confident Copy plus that's

402

:

now on the back of my business cards.

403

:

And then flipping them backwards has

actually engaged with potential more.

404

:

So that's the only other bit

405

:

Anna Walker: of market.

406

:

Taylor Williams: Yes, exactly.

407

:

That's actually the other bit that

I do is just have physical business

408

:

cards upside down or opposite side up.

409

:

Anna Walker: I love that.

410

:

I love that.

411

:

So tell us, how are things

going in your practice today?

412

:

Taylor, you are able to take a leave

and where are you finding yourself now?

413

:

Taylor Williams: Yeah, so I ended

up taking a maternity leave and then

414

:

coming, I really felt like I found my

stride before my maternity leave, which

415

:

was so exciting because I found myself

really excited to go back to work again

416

:

knowing that ideal clients are out there.

417

:

And I noticed that once I.

418

:

Turned marketing back on.

419

:

I changed psychology today

to accepting clients.

420

:

My website now no longer says wait

list that once you turn the tap

421

:

back on, the same principles apply.

422

:

I'm having, I, I would say still not

the same number of referrals weekly as.

423

:

Early post COVID.

424

:

Again, the industry remains changed,

but those who do reach out are

425

:

all requesting information on

healing from narcissistic abuse.

426

:

They're all very niche focused.

427

:

They're intrigued that

I'm honest about that.

428

:

I take a biblical world

view on my website.

429

:

And so I've started, I've

now booked after being back.

430

:

I think I told you I've only been back

about three weeks and I had zero clients.

431

:

Everyone had graduated

or been referred out.

432

:

I've now booked two new ideal

clients in three weeks, which feels.

433

:

Faster than I would've expected.

434

:

So again, I'm just going to be patient,

trust the process, do what I wish I had

435

:

done earlier for my own peace of mind and

know that when you turn the tap back on

436

:

the same marketing is just as effective.

437

:

And so been really exciting to see.

438

:

So I'm just slowly easing back in.

439

:

But really again, just strongly resisting

the urge to drift back to being a

440

:

generalist who's willing to maybe.

441

:

Take insurance or work on weekends

or late evenings, things where I

442

:

professionally decided that I don't

wanna go that direction anymore.

443

:

And it's, it's slowly but surely the

same thing is happening is when I

444

:

first launched my website with you all.

445

:

Anna Walker: Cool.

446

:

That's really cool to hear.

447

:

I so appreciate hearing from

someone who's been on kind of

448

:

this full spectrum journey from.

449

:

COVID times because starting

a practice during COVID was

450

:

the time to start a practice.

451

:

Like if you were gonna do it, that

452

:

Taylor Williams: that was

453

:

Anna Walker: it.

454

:

Right?

455

:

It was a beautiful time to help

people with marketing because

456

:

they got results so easily.

457

:

And it's, the reality has changed.

458

:

And not to say that success

isn't still possible.

459

:

Obviously you're a great of that, but

our expectations around it, the need

460

:

for patience, the, the mindset work

required to stay committed, that's new.

461

:

Right.

462

:

And I think you're a example

of what happens when you.

463

:

You resist that urge, right?

464

:

And you stay in line

and you stay committed.

465

:

You stay patient.

466

:

The results they do come.

467

:

Taylor Williams: Thank you.

468

:

Yes.

469

:

If I could speak to anyone out there

listening, I would say that I, I don't

470

:

pretend to have it all figured out.

471

:

I learned a ton working with

you in Confident Coffee.

472

:

Plus I learned a lot

about myself, which was.

473

:

Again, surprising and wonderful.

474

:

But it's a different industry.

475

:

It's things do move slower.

476

:

But again, know that that one client

you book who just feels so connected,

477

:

like your website was speaking to them,

and they truly trust and believe in

478

:

what you're doing with them, that is

not only so, so much more meaningful.

479

:

It's more lucrative again,

because they're consistent.

480

:

They're showing up.

481

:

They're not late canceling or stopping

engaging in treatment ghosting you.

482

:

So I've had to remind myself where

it used to be four people reaching

483

:

out a week, and I'd maybe book

a new client every two weeks.

484

:

It's slower, but it is still possible

for it to be really lucrative.

485

:

It, it does feel a little like

feast or famine again because one

486

:

client booking with you now means

so much more than it used to.

487

:

So that client graduating I I often.

488

:

Just kind of giggled to myself,

like, I'm so excited you're healed.

489

:

I'm horrified that now

this client has graduated.

490

:

You have to just, it's taking emotional

discipline, I'm finding, and don't

491

:

let my excitement about how successful

this process was make it seem like

492

:

you don't have it figured out.

493

:

No, it's a harder industry, but

it's so much more meaningful for.

494

:

Every one client you book who

believes in what you're doing

495

:

Anna Walker: Yeah, and I'm

wonder if you, if as we sort of

496

:

wrap up, if you could speak to.

497

:

How you feel as a clinician getting to

have a caseload of those people that

498

:

feel super, super aligned versus anyone

and everyone that you could serve.

499

:

What has that meant for you personally

or professionally as a therapist?

500

:

Taylor Williams: It's sort of permeated

into other aspects of my life because

501

:

I'm no longer burning myself out, so.

502

:

I found that I'm excited for these

sessions and when I log off, I feel

503

:

again, still I don't feel depleted, so

I'm noticing that I'm more motivated

504

:

to even like day-to-day things like.

505

:

Exercise cook healthy meals,

whereas I'd normally just wanna

506

:

go through a drive-through

'cause I was burning myself out.

507

:

I'm finding that I'm more

disciplined with my finances.

508

:

I've been motivated to do my

own research on, how to minimize

509

:

overhead, maximize profit.

510

:

I'm excited to market and reach

out to other professionals.

511

:

I'm just not depleted

and so it surprised me.

512

:

So that would be the other area I'd say.

513

:

Don't lose heart because yes,

I have a caseload of, as of

514

:

right now, two, that's low.

515

:

That is frightening.

516

:

But again, what comes up is I'm so,

so filled up by the work that I do

517

:

and I know that other clients are

coming because I've seen it work

518

:

before, after launching with you all.

519

:

That.

520

:

It's working 'cause I'm disciplined

in other areas of my life,

521

:

financially and with self-care.

522

:

So it works, but it works so

much different than when I first

523

:

started, which was get as many

clients as you can treat, whatever.

524

:

And if there's a little bit of

energy to take care of yourself,

525

:

at the end of the day, fine.

526

:

But who cares?

527

:

You're, you're, you have a big caseload.

528

:

It was counterintuitive.

529

:

I

530

:

Anna Walker: now

531

:

Taylor Williams: realize.

532

:

Anna Walker: Yeah.

533

:

By serving clients that are better fit

for yourself, you're creating more margin

534

:

for every area of who you are as a person,

both as a therapist, but also as every,

535

:

every other role you have in your life.

536

:

Taylor Williams: yes.

537

:

I'm showing up better for my husband.

538

:

I am showing up better for friends.

539

:

I'm just more myself,

which so good because I'm

540

:

Anna Walker: beautiful place to be.

541

:

Yeah.

542

:

Taylor Williams: what I believe in, or

again, just burning out And, and the

543

:

clients, when they show up, they believe

and they're ready and they're engaged.

544

:

They're so much more engaged in

the process when you niche and when

545

:

you're just an honest human being.

546

:

Anna Walker: Yeah.

547

:

Yeah.

548

:

And I just have to point out in you,

Taylor, the self-trust that I hear

549

:

that like, yes, you're returning

from maternity leave, you're

550

:

three weeks, you know, returned.

551

:

So it's, this is a such an

early time and you have two

552

:

clients and instead of that, uh.

553

:

Meaning something and Right, you can

have feelings about it, but instead

554

:

of meaning, you're actually choosing

to believe I know what I'm doing.

555

:

I know what I do well, I know I can

return to things that have worked

556

:

before, like you're in the driver's

seat of your business and that we

557

:

can't put a, you know, a price tag on.

558

:

That's powerful.

559

:

Taylor Williams: It's, it's

such a good feeling and again,

560

:

it's why I just say that.

561

:

Confident Copy plus is the best

investment I've, I've made.

562

:

I would say more than dual licensure,

more than becoming EMDR certified.

563

:

I've seen it just really transform

how I work, the quality of work

564

:

I provide for clients and just

the quality of life that I live.

565

:

It, it, it really, I know that

sounds maybe dramatic, but I

566

:

sincerely mean what I say it.

567

:

It's worth it.

568

:

I, I sat on the sideline because of fear

of the price tag or wondering, is this

569

:

just another marketing program that isn't

gonna really deliver and I'm really just

570

:

gonna be stuck on an email list again.

571

:

It, it is so much more.

572

:

So I will, I'm not gonna discount

the quality of program you offer.

573

:

That was essential.

574

:

But it's worth it.

575

:

I'm still feeling like it was worth it.

576

:

A year and a half later.

577

:

I think it's been since launch and.

578

:

I would do it again if I was back in

time and I would just have probably

579

:

waited less time, if I'm being honest.

580

:

I wish I'd done it sooner,

581

:

Anna Walker: Oh, well Taylor, that

means so much to me and I don't, I mean,

582

:

I don't take that feedback lightly.

583

:

To, to be part of people's ability

to be well and do good work is,

584

:

uh, absolutely an honor and I, I

appreciate that more than you know.

585

:

So thank you so much for joining us today.

586

:

We are wishing you well post leave as

you you know, grow that caseload back

587

:

up to, to where you want it to be.

588

:

But thanks, thanks again for being here.

589

:

Taylor Williams: Oh, I appreciate

you and yes, I do mean it and

590

:

I do miss working with you.

591

:

I'll be in the free

Facebook group for life just

592

:

Anna Walker: Yeah, please,

593

:

Taylor Williams: please do.

594

:

seeing what everyone's working on.

595

:

And yeah, just thank you for today.

596

:

Thank you for.

597

:

The entire process.

598

:

You make it enjoyable.

599

:

That would be the last thing I

wanna add, is you, do you and

600

:

your team make it enjoyable?

601

:

'Cause it, it is a lot of work,

but you just kept it so light

602

:

and so exciting and so dynamic.

603

:

So thank you for also just

making it a joy to do.

604

:

And again, it's a quality program.

605

:

I wish I had done it sooner,

but it's good to be today.

606

:

my

607

:

Anna Walker: absolute pleasure.

608

:

Thanks again, Taylor.

609

:

Taylor Williams: You're welcome.

610

:

Have a good day.

611

:

Anna Walker: See what I mean?

612

:

Wasn't that an inspiring conversation

to hear from someone who is boots

613

:

on the ground experiencing the

evolution that so many clinicians

614

:

have lived through from COVID to now?

615

:

Taylor is such a wonderful picture of what

it takes to be successful today, but also

616

:

what happens when you stay committed to

this process, when you get really, really

617

:

real about the work that you do best.

618

:

When you are, as she said, honest about

it, you attract people that value it.

619

:

You attract people that are sticky and

you get to do work that fills you up and

620

:

at the end of the day, isn't that why you

got into this line of work to begin with?

621

:

So I hope you're leaving this interview

feeling inspired and empowered.

622

:

Like I said, if you are interested in the

framework, that Taylor talked about here.

623

:

Confident copy in its self-study version

is available for up to 30% off as part

624

:

of our birthday sale later on this month.

625

:

You can find all the details for

that walkerstrategyco.com/bs26.

626

:

But whatever you do next, I hope you take

some learnings from this one into your

627

:

own practice and that you also can be well

in every area of your life and business.

628

:

Have a good one.

629

:

See you next week.

630

:

Okay.

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