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Episode 11: Disney Store / Pet Dematting Comb
Episode 1118th August 2021 • Review That Review with Chelsey Donn & Trey Gerrald • The Review Queens
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The Review Queens assess a 1 dot TripAdvisor Review for The Disney Store and a 1-Star Amazon Review for a Pet Dematting Comb. Trey gives us nothing, The Queens contemplate right hand privilege, Netflix deafens us all, Trey soothes children with Lucinda & Florinda, and Chelsey drinks her juice.

(04:54) Lodge A Complaint

(12:28) Disney Store Review

(30:20) Meryl-Go-Round

(34:55) Pet DeMatting Comb Review

(45:49) My Royal Highness

(49:35) Listener Voicemail!


*****

Leave us a voicemail at 1-850-REVIEW-0

WATCH CLIPS on YouTube!

Visit our website for more: www.ReviewThatReview.com

@TheReviewQueens | @ChelseyBD | @TreyGerrald

---

Review That Review is an independent podcast.  Executive Produced by Trey Gerrald and Chelsey Donn with editing and sound design by Trey Gerrald.  Cover art designed by LogoVora, voiceover talents by Eva Kaminsky, and our theme song was written by Joe Kinosian and sung by Natalie Weiss.

Transcripts

CHELSEY:

Hi.

TREY:

Hi Chelsey.

TREY:

Hello?

TREY:

Hello everyone.

TREY:

All of your listeners.

TREY:

Welcome to Review That Review the podcast dedicated to reviewing...

CHELSEY:

I'm not going to 'Yes, And' that.

CHELSEY:

Is that bad?

CHELSEY:

...reviews!

CHELSEY:

I don't know what that was.

CHELSEY:

I thought it was Angela at first.

CHELSEY:

And then it changed to like Julie Andrews.

TREY:

I don't even know how I got, I don't know why my voice went there, but I followed it.

TREY:

And I...

TREY:

remember Angela?

TREY:

R I P.

TREY:

Okay, anyway.

CHELSEY:

Oh Angela, anyway, we're just like Siskel and Ebert only instead of reviewing cinematic

TREY:

That's Chelsey Donn and that's Trey Gerrald, and together we are your trusty

VOICEOVER:

The Review Queens.

TREY:

I can't set her up.

TREY:

Thinking, she's going to change...

CHELSEY:

to say Review Queens?

TREY:

Whatever who cares.

TREY:

How's your crown today, Tracy.

CHELSEY:

Oh, Che!

CHELSEY:

Um...

TREY:

It's never going to get old.

TREY:

I'm so obsessed with that.

TREY:

Literally a listener...

CHELSEY:

Hammond Cheese!

TREY:

...came up with that.

CHELSEY:

Love you.

CHELSEY:

Anyway, my crown's good.

CHELSEY:

It feels like a little bit obstructed by, I'm wearing headphones for the first time,

CHELSEY:

Like, I feel like I should...

TREY:

...especially with that top knot!

TREY:

I think that's adding...

CHELSEY:

Yeah, the top knot, like, I I'm, like not sure if the headphones need to go

CHELSEY:

So, I'll get used to it.

TREY:

You have a lot on your head today.

CHELSEY:

I do.

CHELSEY:

There's there's a lot happening.

CHELSEY:

There's...

CHELSEY:

there's many things to coordinate.

CHELSEY:

How are you doing?

CHELSEY:

How's your week been, Trey?

TREY:

Good.

TREY:

I'm good.

TREY:

My week's good.

TREY:

Um, yeah.

CHELSEY:

Oh, wow.

TREY:

How was your week?

CHELSEY:

Sounds good.

TREY:

I'm trying to think...

CHELSEY:

Sounds good.

CHELSEY:

From all the elaborate details you just gave us.

CHELSEY:

I imagine it was a great week.

TREY:

I don't really know.

TREY:

I don't really have anything interesting.

CHELSEY:

That's fine.

CHELSEY:

Sometimes it's just a week.

CHELSEY:

Sometimes, I don't even remember what happened yesterday and that's okay.

TREY:

I really do notice as I get older, my short-term memory is less and less.

TREY:

Like, I really am sort of like what, even what even have I been doing?

CHELSEY:

I know, it's sad, but I feel you.

TREY:

What about you?

CHELSEY:

My week was good.

CHELSEY:

You know, I'm still getting used to the puppy.

CHELSEY:

Goldie.

CHELSEY:

I had a friend come over last night to meet Goldie, which was really nice.

CHELSEY:

I love this friend so much because she's like just brutally honest in

CHELSEY:

And she's also my friend that I always go to for skincare advice.

CHELSEY:

The under eye circles situation has been really bad.

CHELSEY:

Like, can you give me some info on like, what I could possibly do?

CHELSEY:

It feels like puffy and dark and whatever.

CHELSEY:

And she was like, can I be honest with you?

CHELSEY:

And I was like, yeah, of course please.

CHELSEY:

And she's like, how much water are you drinking?

CHELSEY:

And I was like, not very much.

CHELSEY:

She's like, you're extremely dehydrated.

CHELSEY:

I could tell from like the second that I saw you, and there's no eye cream,

CHELSEY:

You just need to drink some water.

CHELSEY:

And I was like, you're right.

CHELSEY:

And I appreciate that.

TREY:

Well, yeah, cause that's really what's going on and it's not about making a buck.

CHELSEY:

Well, I mean, first of all, she's not getting commission on this.

CHELSEY:

She's just like my she's like, the equivalent of my friend, Steph, who's my doctor friend.

CHELSEY:

Like whenever there's anything medically going wrong with me, my dog, my parents, my sister,

CHELSEY:

And this friend is the same with skincare.

CHELSEY:

So like she's giving free advice to me on the regular.

CHELSEY:

So I appreciate the honesty, you know?

TREY:

Dehydration is a real thing

CHELSEY:

It is!

CHELSEY:

And I'm not good at drinking water.

CHELSEY:

And sometimes you need a little slap on the wrist.

TREY:

Well, I'm glad that she slapped your wrist.

TREY:

You need to drink your water, Chelsey.

CHELSEY:

It's true.

CHELSEY:

I just realized I don't even have water right now, which is what's wrong with me.

TREY:

Well, I have this like 32 ounce cup with me always.

CHELSEY:

I know.

CHELSEY:

You're very good at drinking water.

TREY:

Aww, thank you.

TREY:

That means so much.

CHELSEY:

You are!

TREY:

Well, I'm glad that we're connecting about water.

TREY:

I'm glad that your, friend is highlighting the importance.

TREY:

You know, I have to remind my nephew a lot to drink water.

CHELSEY:

Okay.

CHELSEY:

And you can add me to the list, like when you remind your nephew, just, just figure you're

TREY:

Uh, should you go get water, right now?

CHELSEY:

Prob...I should probably right?

TREY:

No, our listeners are more important.

TREY:

Is there anything, um,

CHELSEY:

Alright!

TREY:

Do you want to share anything?

TREY:

That's making you very angry?

CHELSEY:

Yeah.I do actually.

VOICEOVER:

Lodge A Complaint.

CHELSEY:

I'd like to lodge a complaint against Netflix and it's not for what you think.

CHELSEY:

I understand.

CHELSEY:

I love Netflix.

CHELSEY:

I spend a lot of time on there.

CHELSEY:

Okay.

CHELSEY:

Netflix is great.

CHELSEY:

Just like don't come at me.

CHELSEY:

Okay.

CHELSEY:

I love you, Netflix.

CHELSEY:

I like desperately want to be on a show or a movie that's on you.

CHELSEY:

I love you.

CHELSEY:

However, let's just talk about it for a second.

CHELSEY:

When I turn on Netflix.

CHELSEY:

Okay.

CHELSEY:

I don't know why.

CHELSEY:

I don't know when this started and I don't know why they did it, but there's

CHELSEY:

Like it's like, there's like your's doesn't do that?

TREY:

DUN-NUN-NUH!

TREY:

It's like the Netflix logo sound.

CHELSEY:

It is so obnoxious.

CHELSEY:

It doesn't matter if my TV volume is at like 10 or if it's at like 70, no matter what it is

CHELSEY:

Well, first of all, like it doesn't happen.

CHELSEY:

Every time, but there's no way to turn it off.

CHELSEY:

I've looked into this.

CHELSEY:

I've done research and I cannot find any way to turn this off.

CHELSEY:

Every time it happens, it scares me.

CHELSEY:

Now it scares Goldie.

CHELSEY:

It's just like, it's too much.

CHELSEY:

And I get, I want you to have your little like opening moment sound.

CHELSEY:

I think you deserve that, but like, can we just control the volume please?

TREY:

That's a great point.

TREY:

I thought you were going to talk about how they auto-play their

CHELSEY:

Oh, that too.

CHELSEY:

That's annoying too.

CHELSEY:

And then just like in general, this is like more of a general thing.

CHELSEY:

Like not necessarily just against Netflix, but do you know, like when you're watching a movie.

CHELSEY:

And then like you have it on a nice volume.

CHELSEY:

You're enjoying it.

CHELSEY:

Like it's a good experience.

CHELSEY:

And then all of a sudden, like a song comes on or like something happens in the movie and it's

CHELSEY:

But like, it is not consistent.

CHELSEY:

And without a doubt, like anytime that happens, I feel like if I'm like at home with my mom,

CHELSEY:

And, or like, if I'm with my friends, they'll be like, it's too loud.

CHELSEY:

Make the TV lower.

CHELSEY:

And it's, I understand.

CHELSEY:

I'm not, I haven't changed anything.

CHELSEY:

You've been watching this movie for the past 45 minutes, completely

CHELSEY:

Like I, it's not my fault that this, you know, whatever that the sound mixing was off.

TREY:

I've noticed that with, YouTube, like whenever it goes to an ad, the ad volume

TREY:

Like I was literally thinking about this two days ago.

TREY:

That's upsetting.

CHELSEY:

Yeah, no, my, my watch has this thing where like tells me when the decibels

CHELSEY:

I'm just like this isn't right.

CHELSEY:

I gotta...

TREY:

You need to reach out to Netflix and tell them.

CHELSEY:

I'm injuring myself, Netflix, I love you.

CHELSEY:

And everything that you do.

CHELSEY:

And like, let's just fix this so that we can get our relationship back on track.

CHELSEY:

Okay.

TREY:

Hilarious.

TREY:

I'm sorry, you're dealing with that.

CHELSEY:

Thanks Trey.

CHELSEY:

Do you have a complaint you want to lodge?

TREY:

Yes.

TREY:

Similar vein here I have today.

TREY:

I want to lodge a complaint against passwords.

TREY:

Have you noticed how now all of these websites and interfaces, they have demands at you

TREY:

That is so rude.

TREY:

Don't tell me I need a capital letter and a special character.

TREY:

There's only like seven, what is it...

TREY:

I guess...

TREY:

I mean, I guess you could use like a, uh, one of the end parentheses, but like there's eight

TREY:

Okay.

TREY:

Well now I'm seeing like maybe you could do brackets or like that weird wiggle thing.

TREY:

Whatever the point is, is like, it's so obnoxious to me that you're going to dictate that I have to

TREY:

Also, like everything has a password now and I have a Mac world.

TREY:

So like, I can just do like my fingerprint and like my MacBook Pro will like log me in.

TREY:

So I don't even remember my passwords anymore.

TREY:

And I used to always have the same password.

CHELSEY:

But can't do that.

TREY:

No, I even have like an interface for work that makes you

TREY:

And so I literally just have like in my notes, well, here we go.

TREY:

Now everyone can break into my life.

TREY:

But in my notes, I have like, I have to write down.

TREY:

Every two months, I had to change a password.

TREY:

How?

TREY:

I can't...

TREY:

ever...remember, it's so obnoxious to me.

TREY:

Don't even get me started when you start to make a password and now my apple

TREY:

Do you know what I'm talking about?

CHELSEY:

Yeah.

CHELSEY:

Oh, well, I've been doing that lately and I don't know if that's a mistake,

CHELSEY:

Cause like, then I'm like, it's going to remember my face.

CHELSEY:

It's going to remember the strong password and then I don't have to like, think

TREY:

What if you're not on your personal device, how will you ever remember that password?

CHELSEY:

I guess I'm screwed.

TREY:

See, I just don't understand.

TREY:

I'm just so sick of passwords.

TREY:

My whole life is consumed with passwords.

CHELSEY:

Yeah.

CHELSEY:

The amount of like mental space that the passwords have to take up, there's gotta be a better way.

CHELSEY:

It's weird.

CHELSEY:

It's like, I don't want the whole fingerprint and like eye retina thing for everything.

CHELSEY:

Cause a part of that feels sort of scifi, but also a part of it feels necessary.

CHELSEY:

Cause I can't remember this many things.

TREY:

I'm 35.

TREY:

My parents are in their seventies and they can't remember any password.

TREY:

And then I am the child that's trying to help them because I understand there's a learning

TREY:

Like at some point we're going to get locked out.

TREY:

I can't even remember my passwords.

TREY:

How am I going to be upset at my 70 year old parents for not knowing their...

TREY:

anyway, passwords are just too much, too much!

CHELSEY:

Too much.

CHELSEY:

Totally agree.

CHELSEY:

Great complaint, Trey.

TREY:

Thank you.

TREY:

Do you need to get water?

CHELSEY:

I think I should.

CHELSEY:

I'm going to go get water.

CHELSEY:

BRB

TREY:

Well, I'll take this opportunity while Chelsey is getting water to tell a joke.

TREY:

Knock knock.

TREY:

Who's there?

TREY:

Chelsey's back already.

TREY:

That was really fast.

TREY:

I thought you were going to like going to go to the kitchen.

CHELSEY:

Oh, no, no, no.

CHELSEY:

I like that's the thing is I have like a little mini fridge in my room.

CHELSEY:

I have my like Vitamin Water Zeros here, which I know is not water, but don't come at me.

CHELSEY:

Okay?

TREY:

Is that what you're drinking right now?

CHELSEY:

Maybe.

CHELSEY:

There's no sugar.

CHELSEY:

...It's just water.

TREY:

All right.

TREY:

Well it's your body.

CHELSEY:

Okay.

CHELSEY:

I'll work on it.

CHELSEY:

Okay.

TREY:

I'm not going to tell you what to do with your body.

TREY:

That's not my place.

CHELSEY:

I'll order us some Review That Review water bottles and I'll get better.

TREY:

Oh, I would love that.

TREY:

All right.

TREY:

So enough about the water enough about us complaining.

TREY:

Why don't we take a little time to investigate some online written reviews?

TREY:

How do you feel about that, Chels?

CHELSEY:

Mmm, I got my magnifying glass ready.

CHELSEY:

I'm I'm I'm ready to go.

CHELSEY:

As you know, we are your trusty Review Queens.

CHELSEY:

So each week we bring in a review from the internet that we feel needs to be inspected.

TREY:

We read you the review.

TREY:

We break it down.

TREY:

We rate the impact of the review on our trusty scale of one to five crowns.

TREY:

It's a very Regal process that Chelsey Donn and Trey Gerrald like to call

VOICEOVER:

Asses That Kvetch

TREY:

and you all know at this point, kvetch means complaint.

CHELSEY:

okay.

CHELSEY:

Who's first, today?

TREY:

Meeeee!

CHELSEY:

Yay.

CHELSEY:

Trey's first.

CHELSEY:

Okay.

CHELSEY:

I can't believe, this is episode 11 already.

CHELSEY:

Wow.

CHELSEY:

Crazy.

CHELSEY:

Okay.

CHELSEY:

Take it away, Review Queen.

TREY:

Thank you.

VOICEOVER:

Review That Review.

TREY:

Okay.

TREY:

Today I have a review from TripAdvisor.

TREY:

Which I'm really into lately.

TREY:

It's just like, there's a plethora there.

TREY:

Anyway.

CHELSEY:

I just think they're very committed on TripAdvisor to their reviews.

TREY:

I think there is something different about someone on TripAdvisor rather than Yelp.

TREY:

I don't know why.

TREY:

Anyway.

TREY:

Okay.

TREY:

So today my one dot review from TripAdvisor is written by a user named AdventuresWfamily.

CHELSEY:

It's like a whole family that's writing this review.

CHELSEY:

Okay.

CHELSEY:

That's interesting.

TREY:

And this is for the Times Square Walt Disney Store.

CHELSEY:

Okay.

CHELSEY:

We've been coming after Times Square a lot.

CHELSEY:

I appreciate that.

TREY:

I actually found this review and then I realized it was for the Times Square, but yeah.

TREY:

Okay.

The subject here:

Worst Disney Store.

The subject here:

I love writing positive reviews.

The subject here:

But have to make exception for this particular Disney Store.

The subject here:

The employees are poorly trained, the store is chaotic and the customer service is just awful.

The subject here:

The first thing our six year daughter wanted to do after reaching our hotel

The subject here:

She loves the Disney Store in Chicago and Orlando.

The subject here:

And we had mentioned there was one near our hotel in Times Square.

The subject here:

This year alone, our family went on a Disney cruise and three months

The subject here:

We love our Disney.

The subject here:

We have always had such a positive experience and appreciate the level of

The subject here:

That is until visiting the Disney Store at Times Square.

The subject here:

Tonight our daughter left the store in tears and rightfully so.

The subject here:

She was struck in the face by an adult man at the store.

CHELSEY:

No.

TREY:

I could hear and see the impact as she was standing right next to me

TREY:

I don't doubt it was an accident, but I expected the man to see if

TREY:

Instead, he just started to walk away.

TREY:

Like nothing happened.

TREY:

I leaned down and asked my daughter if she was okay, parentheses, watching her struggle

TREY:

And then I stood up and said, "Hey, you need to be careful.

TREY:

You just hit my daughter in the face really hard!"

TREY:

The cast member working upstairs, near where we were standing, stepped in front of me and

TREY:

Seriously?

TREY:

My daughter was sobbing.

Parenthesis, BTW:

this is a child who does not cry during shots, bike falls, you name it.

Parenthesis, BTW:

The cast member parentheses, you know, the ones who are supposed to be kind and call

Parenthesis, BTW:

I have to think that if I saw this happen to another child, I would be equally disgusted.

Parenthesis, BTW:

This cast member should never have been given a job at a store that caters to children.

Parenthesis, BTW:

Her tone and body language was that of a bar bouncer, not a Disney employee.

Parenthesis, BTW:

In my opinion, the appropriate thing, and common sense option, would have been

Parenthesis, BTW:

I told the cast member I would like to speak to the store manager.

VOICEOVER:

Oh my God.

VOICEOVER:

It's the Karen.

TREY:

Needless to say, the cast member never got the store manager for us.

TREY:

They must have incredible turnover at this location.

TREY:

Both times my husband and I asked where a particular product was

TREY:

To top off the experience, my husband said the cashier decided not to take his coupon

TREY:

This place is the worst.

CHELSEY:

Wow.

TREY:

So, this review introduces, finally here, episode 11.

TREY:

We now have our Karen sound effect.

CHELSEY:

Thank goodness for that.

TREY:

Although I don't know how I feel about Karen.

TREY:

I don't know how, I don't know.

TREY:

Chelsey.

CHELSEY:

I don't know...

TREY:

How are you feeling?

CHELSEY:

I wonder if this is a non-Karen manager situation.

CHELSEY:

I feel pretty like...

CHELSEY:

This is pretty bad.

CHELSEY:

You know, I feel, I feel for AdventuresWfamily.

CHELSEY:

First of all, families that are like very into the whole Disney thing are super into it.

CHELSEY:

So I appreciated that they let us know that this is their jam as a family,

CHELSEY:

They, you know, they are really heading up all the Disney establishments.

CHELSEY:

So they wanted us to know for sure that they're an authority on this subject.

CHELSEY:

No wonder they had a coupon.

TREY:

Yeah.

TREY:

Also I would love to have a Disney coupon, but yeah.

TREY:

But yes, they're also pointing out like they have its strong long history of

TREY:

David and I went to Disney World.

TREY:

for our honeymoon, neither of us are Disney people.

TREY:

It just was like, we didn't want to play on our weddings to begin with,

TREY:

So like David's really big Disney fanatic, did the whole thing for us.

TREY:

Um, so we went for four days and as newlyweds, they gave us a big old button

TREY:

And every single person who works for Disney, as soon as they saw the pin, we

TREY:

Like it's insane, the customer service.

TREY:

Everyone is so happy and nice.

TREY:

So that's where AdventuresWfamily is coming from.

CHELSEY:

Right.

CHELSEY:

And it was like, not only did we not get top-notch...

TREY:

This is child abuse!

CHELSEY:

...service here, but this is child abuse.

CHELSEY:

And then, so the child abuse portion, I'm wondering.

CHELSEY:

How exactly this went down.

CHELSEY:

Cause I'm sure it was an accident.

CHELSEY:

Like I don't, I don't think that there was just a man in here that was like,

CHELSEY:

I'm sure it was an accident.

CHELSEY:

So I don't really know the like situation.

CHELSEY:

And also I thought it was a little bit strange.

CHELSEY:

I was confused for a second.

CHELSEY:

AdventuresW spent so much time talking about the staff that worked there and then they kept

CHELSEY:

And so I was confused for a second.

CHELSEY:

I was like, is this a man that works there that slapped the child?

CHELSEY:

Or is this just a man that was shopping?

TREY:

Yeah.

TREY:

I mean, even in the beginning of their review, they say this store is chaotic.

TREY:

I mean it's Times Square.

CHELSEY:

Exactly.

TREY:

But I do believe that it was like a customer.

TREY:

I think it was a random customer.

CHELSEY:

Yeah, I'm sure it was a random customer.

CHELSEY:

it's funny when we have these Times Square reviews, it's like, we always have to kind of

TREY:

I mean, who wants to work as a waiter in Times Square?

TREY:

Where much less retail?

CHELSEY:

Yeah.

CHELSEY:

Retail in Times Square just sounds awful.

TREY:

Wait, but if you were working at the Disney Store in Times Square and you were nearby and

TREY:

At first, and I understand that like maybe the child started crying later, but AdventuresW begins

TREY:

And then we kept going back to the child who is sobbing.

CHELSEY:

I get that though.

CHELSEY:

Cause I feel like...

TREY:

...the child had to process the impact.

CHELSEY:

Yeah.

CHELSEY:

The child was processing and then like when the mom gets involved and then like all of a

CHELSEY:

So...

TREY:

True.

TREY:

So, wait, if you were the, staff person, what would your reaction be?

CHELSEY:

I'm glad you asked.

CHELSEY:

I was thinking about that.

CHELSEY:

It's a strange thing, because when, when I first heard like her response and she

CHELSEY:

Right?

CHELSEY:

I can imagine that, let's say, I did that and I didn't realize that I did it for some

CHELSEY:

Like maybe the cast person felt like I need to both Retain this customer that

CHELSEY:

But I feel like they didn't deal with the child at all, like, I think it was, if it was me,

CHELSEY:

Like, it seems like we had some sort of a problem here.

CHELSEY:

Like, are you okay?

CHELSEY:

Like, you know, sir, I imagine, you know, you obviously didn't do this on purpose.

CHELSEY:

I know it's crazy in here today.

CHELSEY:

You know, let me, let me hold your things.

CHELSEY:

Let me help you.

CHELSEY:

Like, I think I would just do something to try to appease the situation and make everybody happy.

CHELSEY:

I also know that when you're at Disney world or land, like this is sort of embarrassing.

CHELSEY:

I was like, I don't know, probably like 15.

CHELSEY:

And I went to Disney for spring break with my mom and we went on

CHELSEY:

Like, I don't like any of that stuff where it looks like there's a real alien and

TREY:

Oh, I know exactly...

TREY:

where you locked into the seats?

CHELSEY:

YES!

TREY:

And it's in the center in a tube.

TREY:

Oh my God.

TREY:

That was so terrifying.

CHELSEY:

Yeah

TREY:

They got rid of it.

CHELSEY:

Yeah, It was awful.

CHELSEY:

So like I left and I was hysterically crying and somebody was there immediately and they like

CHELSEY:

Like here's a pin stay and watch the parade.

CHELSEY:

And then like two seconds later, it was like, if you have a pin, guess what?

CHELSEY:

You're in the parade.

CHELSEY:

And it was like this whole thing.

CHELSEY:

So it just goes to show, especially like, even if I was, you know, a teenager embarrassingly

CHELSEY:

Or there should be a protocol for like kids crying, like give them a, I

CHELSEY:

There's gotta be something that we could do.

TREY:

Yeah.

TREY:

I wonder if there is like different expectations for the store.

TREY:

Obviously I would assume there are, but it does seem to me that the worker went into

TREY:

The parent was like, excuse me, excuse me.

TREY:

And so the worker was like, let me stop this escalation rather than sort of being like...

TREY:

They even mentioned, like you're supposed to call my daughter a princess, which

TREY:

But that is how that is this universe.

TREY:

But I even think like if I had been working there, I would have been like,

TREY:

Like Cinderella's step sisters do to her when she's brushing their hair, like it's okay.

TREY:

Like you try to let you know, like you are working at a Disney Store.

TREY:

Like you would think that the response would have been more compassionate

TREY:

I

CHELSEY:

completely agree.

CHELSEY:

I mean, I think there's no doubt in my mind that the staff here mismanaged this situation,

TREY:

But like, do you think that this is indicative of Disney Stores themselves, like would

CHELSEY:

That's what I was about to say.

CHELSEY:

I mean, I think that that's the hard thing with situations like this.

CHELSEY:

Like I understand, like I'm just gonna to put myself in the position of a family, cause I don't

CHELSEY:

I'm sure it is insane in there.

CHELSEY:

And it's one of those situations where it's like, watch your child because people are

CHELSEY:

So yeah, I think that in that regard I might be like, all right.

CHELSEY:

Yeah.

CHELSEY:

Good to keep in mind that this is Times Square and the store is probably mayhem.

CHELSEY:

Outside of that, yeah, I don't know that it would stop me from going.

TREY:

Yeah, to me, I feel like the big part of this review is like about this other

TREY:

And I recognize that like the response from the store employee, like was not

TREY:

I don't know that it's indicative of the store maybe cause it's Times Square

TREY:

Yeah, but also it ends with this point that like two separate employees

CHELSEY:

Yeah, they didn't know where things where, they didn't know where the manager was.

CHELSEY:

I mean, yeah.

CHELSEY:

I think you can expect to have a subpar customer service experience

TREY:

I mean also to not know how to enter the coupon.

TREY:

That is the time when I would be like, look, I am not a Karen, but you need to get your manager.

TREY:

Like, this is a valid coupon.

TREY:

Like how can you not accept it?

CHELSEY:

And it sounds like at that point they were just like I wanna get out of here.

TREY:

Yeah, my baby is crying.

CHELSEY:

Yeah.

CHELSEY:

That's so sad.

CHELSEY:

I felt so bad for this kid when she was like, just, you know, like my kid

CHELSEY:

Cause some kids obviously like you could bump into them a little bit and

CHELSEY:

So I think it was important for AdventuresWfamily to let us know that they're a tough brood.

CHELSEY:

Was that the word?

TREY:

Thick skin!

CHELSEY:

Thick skin family!

CHELSEY:

Yeah.

CHELSEY:

I don't know.

CHELSEY:

It is, it is hard when we get these, when we get these reviews that are so specific to this

CHELSEY:

Like maybe if I read this to and I was with my family, I would say, guys, let's skip it.

CHELSEY:

We'll go to the Disney Store when we're home..

TREY:

Yeah.

TREY:

I do wonder if it's going to be more expensive cause it's in Times Square.

CHELSEY:

Right.

TREY:

But then you have a kid and you're trying to like entertain them.

TREY:

Like it's like, let's just go to the Disney Store.

CHELSEY:

Yeah.

CHELSEY:

This is, this is a tough, this is a tough one for me to, to crown.

TREY:

There are so many circumstances like this too, where it's one

CHELSEY:

Right when you're like, especially with the turnover, like who knows if

TREY:

Right.

CHELSEY:

And I think that that's, what's so hard about, this is like you could go

TREY:

2016.

CHELSEY:

Okay.

CHELSEY:

All right.

CHELSEY:

I think I'm ready to crown.

CHELSEY:

How about you?

TREY:

Yeah, let's do it.

CHELSEY:

All right.

CHELSEY:

Let's do it.

TREY:

So Chelsey and I each have our own set of one to five crown cards and in an effort

VOICEOVER:

The Queens are Tabulating.

TREY:

Okay.

TREY:

Are you ready?

CHELSEY:

I think I'm ready.

VOICEOVER:

Total Score.

CHELSEY:

Oh, interesting.

CHELSEY:

I know I have four crowns up.

CHELSEY:

Trey has three crowns up.

CHELSEY:

I think I'm just like a softie when it comes to kids now.

CHELSEY:

I just felt bad for this family and their experience.

CHELSEY:

And I want to, I guess I wanted to validate the experience that they had, even though

CHELSEY:

And I think it is becoming a softie in my tenure as a Review Queen.

CHELSEY:

I've officially become the Paula.

CHELSEY:

I started as like a Simon-Randy.

CHELSEY:

Now I'm the Paula, why did you do three?

TREY:

So you'll never be able to be a judge on American Juniors if they ever bring that back.

CHELSEY:

I guess not.

CHELSEY:

That's okay.

TREY:

You can't criticize children.

TREY:

Um, okay.

TREY:

I said three crowns.

TREY:

It just feels middle to me.

TREY:

Like I, I think that the points raised by AdventuresWfamily are totally valid.

TREY:

It does feel a little specific.

TREY:

I don't know that the impact is that strong.

TREY:

Other than when I go into the store, I'm going to have to be a little vigilant,

TREY:

So I think that it would be a distant memory in the back of my mind, but I don't think

TREY:

And so for that reason, like, I'm sorry to, baby AdventuresW but I'm

TREY:

And I hope that you're okay.

CHELSEY:

I also feel like AdventuresWfamily just based on like their name alone, I feel like they

TREY:

No.

CHELSEY:

They don't?!

TREY:

They've only had four contributions.

CHELSEY:

Oh, interesting.

CHELSEY:

Cause it's cause the first sentence was like, we love writing.

CHELSEY:

I know writing positive reviews.

TREY:

Well, maybe they are on Yelp or something and they didn't do this.

TREY:

Maybe they only opened a TripAdvisor account to write this review.

CHELSEY:

Maybe.

CHELSEY:

I feel like I gave adventuresW too high a score, but I think they...

TREY:

It's okay.

TREY:

You don't have to apologize, Paula.

TREY:

Just drink.

TREY:

Just drink some more water.

CHELSEY:

Alright, I think I'm dehydrated maybe.

TREY:

Well, let's take a break so that Chelsey can get hydrated.

TREY:

And when we come back, we'll get into our Chelsey's review.

CHELSEY:

Woo.

TREY:

Okay.

TREY:

Bye.

CHELSEY:

Bye!

TREY:

Oh, I'm just so thirsty.

VOICEOVER:

Hold your crown.

VOICEOVER:

We'll be right back.

TREY:

All right.

TREY:

We're back from that break and just a little heads up.

TREY:

If you are not a part of our Royal Court on Patreon, you just missed

TREY:

But anyway, right now it is game time,Chels!

TREY:

It's time to take a quick spin on the Meryl-Go-Round.

VOICEOVER:

I don't feel like an icon.

VOICEOVER:

Most of the days I feel like "I can't" that's with an a.

CHELSEY:

Okay.

CHELSEY:

Here's the deal.

CHELSEY:

Trey and I have each picked a rotten scathing, pithy one-star zinger.

CHELSEY:

And with 30 seconds on the clock, we'll take turns, trying to recite the

TREY:

Just like queen Meryl, who does it all!

CHELSEY:

Before the clock runs out.

CHELSEY:

All right.

CHELSEY:

Trey had the first review.

CHELSEY:

So I got the first zinger.

TREY:

What is it, girl?

TREY:

Tell us.

TREY:

Tell us.

CHELSEY:

All right.

CHELSEY:

We're all dying to now.

CHELSEY:

So I feel like all my zingers, a lot of my zingers are...

CHELSEY:

this is the second one that's comes from GNC.

CHELSEY:

Cause I spend a little time on that website.

CHELSEY:

I'm also bad at taking vitamins.

CHELSEY:

So I was looking for like a gummy vitamin version of this thing called resveratrol.

CHELSEY:

It's an age revitalizing fruit chew.

CHELSEY:

I don't know.

CHELSEY:

Somebody told me that it was supposed to be good for my skin, but now I

CHELSEY:

So.

TREY:

You're so worried about your skin.

CHELSEY:

Save that money.

CHELSEY:

Anyway, this review is from Patty P.

CHELSEY:

It is a one-star review for these revitalizing fruit chews on GNC, and

CHELSEY:

Taste singular tastes crap.

TREY:

Oh, Patty P that's a great name.

CHELSEY:

Patty P taste crappy.

TREY:

All right.

TREY:

I am ready.

CHELSEY:

What am I strapped into today, Trey?

TREY:

Today.

TREY:

You are on a black beauty horse.

CHELSEY:

Oh my God.

CHELSEY:

Nay!

TREY:

Okay.

TREY:

You ready?

CHELSEY:

Yes, I'm ready.

TREY:

Did you brush the horse's mane?

CHELSEY:

Of course always, you have to make sure otherwise you don't want that mane to get matted.

TREY:

No sudden movements, or it'll get scared.

TREY:

WWE

TREY:

Spy crappy superhero

VOICEOVER:

tastes crappy

TREY:

TLC reality show taste, crappy opera, diva

TREY:

auctioneer, crappy days, breaking news.

CHELSEY:

That was a lot, but that was a short one.

TREY:

Um, okay, so you got six, seven.

CHELSEY:

Wow.

CHELSEY:

seven.

TREY:

Really good.

CHELSEY:

That might be a personal best.

TREY:

No, you got eight the other day.

CHELSEY:

Oh, I did?

TREY:

I don't.

TREY:

But maybe that was one, we didn't include.

CHELSEY:

Maybe, uh, well, whatever, either way.

CHELSEY:

I'm pleased with my, a score of seven.

CHELSEY:

Thank you, Trey.

CHELSEY:

And, um, what is your one star zinger?

CHELSEY:

Where's it from?

TREY:

Okay.

TREY:

So my one star zinger today is from Apple Podcasts.

TREY:

It's for a podcast called Call Me Daddy.

CHELSEY:

Okay.

TREY:

So the subject is wow.

TREY:

One star.

TREY:

Maybe the worst on air talent I've ever heard.

CHELSEY:

Trey, This is a long one.

CHELSEY:

If you really gave yourself quite a challenge.

TREY:

I know, but it is just one sentence.

CHELSEY:

Okay.

CHELSEY:

Are you ready?

TREY:

Yeah.

CHELSEY:

All right.

CHELSEY:

Let's do this.

CHELSEY:

Maybe the worst song.

CHELSEY:

True crime doc

CHELSEY:

burst on air talent.

CHELSEY:

I heard auctioneer

CHELSEY:

. VOICEOVER: I heard

TREY:

sports announcer, maybe the worst on air talent,

CHELSEY:

breaking

TREY:

news, maybe the worst on air talent I've ever heard.

VOICEOVER:

Lifetime, maybe.

TREY:

The worst

CHELSEY:

pop star.

VOICEOVER:

That's all.

CHELSEY:

Wow.

CHELSEY:

Trey.

CHELSEY:

That was great.

CHELSEY:

4, 5, 6.

TREY:

That means Chelsey's our winner.

CHELSEY:

Yes.

CHELSEY:

Thank you.

TREY:

Oh, wait.

TREY:

I know why I didn't win because I never found out what I was riding.

CHELSEY:

Oh, well, I was riding, I just assumed it was like I'm riding the black horse.

CHELSEY:

You're riding the white horse, sort of like a black Swan white Swan moment.

TREY:

Oh, that means you're evil.

CHELSEY:

Yes.

CHELSEY:

That's why I won.

CHELSEY:

Cause I used sorcery

VOICEOVER:

Review That Review.

TREY:

So, we're back from the game break.

TREY:

And now it's Chelsey's turn.

TREY:

Girlfriend, where's your review from this week.

CHELSEY:

Okay.

CHELSEY:

So my review is from Amazon and it is written by Anita J.

CHELSEY:

And it is a one-star review of Coastal Pet Safari.

CHELSEY:

It's a dog dematting comb, did look this up for personal use in

CHELSEY:

All right, here we go.

CHELSEY:

This is Anita J.

CHELSEY:

The subject is we normally don't write reviews and I would love to

CHELSEY:

We normally don't write reviews and I would love to give this a good one, but

CHELSEY:

The instruction clearly states that if you're left-handed to remove the bolt on

CHELSEY:

Wrong.

CHELSEY:

What they lack to mention is that you need the assistance of the United

CHELSEY:

We used every tool we have in our arsenal to attempt to remove the it.

CHELSEY:

And it is impossible to remove.

CHELSEY:

We even stripped the bolt due to the amount of force used to try and remove it.

CHELSEY:

If you're left-handed and are even thinking about purchasing this, please,

CHELSEY:

Or get the assistance of two bodybuilders to assist you one to hold the handle.

CHELSEY:

And one to turn the bolt.

CHELSEY:

Shame.

CHELSEY:

We soooo wanted to try this.

CHELSEY:

If the makers of this tool is reading this, please give the option for

CHELSEY:

I almost slipped a few times.

CHELSEY:

Safari Pet Products, please tell us what we are doing wrong to flip it.

TREY:

Anita J!

CHELSEY:

Anita J came to play.

TREY:

I wonder if Anita J got to like, apply for that college scholarship for left-handed students.

CHELSEY:

Is that a thing?

TREY:

Yes!

TREY:

I was so jealous.

CHELSEY:

Oh my God.

CHELSEY:

I didn't know that.

TREY:

I guess that's my right-hand privilege.

CHELSEY:

It's true.

CHELSEY:

I was thinking about that a lot.

CHELSEY:

Like truth be told I bought this product immediately afterwards.

CHELSEY:

Cause I was like I'm right-handed sorry.

TREY:

Did you know, My mom was ambidextrous and her teacher would hit her hand with a

TREY:

That's so crazy.

CHELSEY:

Yeah, my grandmother had the same thing.

CHELSEY:

She was ambidextrous, but they like made her write with her right hand.

CHELSEY:

I wish

TREY:

I was ambidextrous, but...

CHELSEY:

I know, That sounds nice.

TREY:

Okay.

TREY:

Anita J you know, I'm just curious, like, can it really be this difficult?

CHELSEY:

I don't know.

CHELSEY:

Maybe, I mean,

TREY:

Anita J says you need two bodybuilders, one to hold the damn thing.

TREY:

And the other one to turn the bolt.

CHELSEY:

I mean, to me that just means that it's not, it seems like Anita J bought this

CHELSEY:

And someone must responded or maybe they wrote in the thing.

CHELSEY:

I didn't see it.

CHELSEY:

That this is what you do.

CHELSEY:

And it must just not be possible.

TREY:

Wait, I'm confused.

TREY:

Is it a glove?

CHELSEY:

No, it's a comb.

CHELSEY:

It's a, I didn't know that there was left and right handed comb...

CHELSEY:

again right-handed privilege.

CHELSEY:

Sorry.

CHELSEY:

But like, I didn't know that there was a left comb and a right comb.

TREY:

I didn't either.

CHELSEY:

I guess there is, I guess, I don't know.

TREY:

Okay.

TREY:

This whole time you were reading, I was picturing one of those gloves that you see,

TREY:

And I was like, ah, you just have to like flip to the other side of the glove.

TREY:

Okay so it's a Comb and, oh, I guess that if you're coming at it from your left hand, the

TREY:

Cause if you're brushing with your right,

CHELSEY:

I mean, I'm glad you understand that.

CHELSEY:

I think I'm still confused.

CHELSEY:

I'm dropping a screenshot into the, into the chat Trey so that you can see, and then

TREY:

we'll have to put it on our Instagram.

CHELSEY:

Yeah, It's a comb.

TREY:

Oh, but you see how, but that is what I was thoughtt.

TREY:

Yeah.

TREY:

But you see how it's like the blades are on the top.

CHELSEY:

Yeah.

TREY:

It's like a, a flag.

TREY:

So only one side of the flag has the blades like positioned to actually demat.

CHELSEY:

Right.

TREY:

So I see if.

CHELSEY:

If you were left-handed, but it makes sense then flag would be in the wrong direction.

CHELSEY:

Okay.

TREY:

Right.

CHELSEY:

Okay.

CHELSEY:

And I do see that in the picture.

CHELSEY:

It does kind of make it look like you could just like unscrew the top.

CHELSEY:

Like there's like a little screw on the top.

TREY:

Yeah.

TREY:

Like the little bolt at the end.

CHELSEY:

Yeah the little bolt at the end.

TREY:

Wait, I'm just seeing that this product is $12.49.

TREY:

Can't you just find a left-hand friendly version instead of like, trying to make this one work?

TREY:

I guess that as like, again, privilege.

CHELSEY:

I think it's our right-hand privilege.

CHELSEY:

I wonder how if you're listening listeners and you're, left-handed, I'm genuinely

TREY:

Me too.

TREY:

Please, please call us.

CHELSEY:

Yeah.

CHELSEY:

Are there a plethora of left-handed products out there?

CHELSEY:

Like, I don't think if I were a manufacturer and I were manufacturing this comb,

CHELSEY:

I don't know.

TREY:

It wouldn't have even occurred to me.

CHELSEY:

Yeah.

CHELSEY:

Which again, yeah, this is interesting because I think that if I were left-handed and I read

TREY:

Well, Even the headline is.

TREY:

I wish I could give this a review, but I can't because of who I am.

TREY:

And that is horrifying.

TREY:

I mean, that's horrifying.

CHELSEY:

Yeah.

CHELSEY:

That's sad.

CHELSEY:

It's true.

CHELSEY:

It's sad we to think about it that way.

CHELSEY:

Like, I'm sorry, Anita J.

TREY:

I think this is incredibly valuable if I was left-handed.

TREY:

I mean, even for you as a right-hander you're like great.

TREY:

It doesn't affect me.

CHELSEY:

Right.

TREY:

It is seeping with value.

CHELSEY:

Yeah.

CHELSEY:

I mean, I'm just going to looking right now.

CHELSEY:

93 people found this helpful.

CHELSEY:

So that says something.

TREY:

And there's no like response.

CHELSEY:

There's no response.

CHELSEY:

Um,

TREY:

it's pretty, yeah, that's a pretty damning review.

TREY:

If I was Safari, I would be very upset about this.

TREY:

I would send them a life time supply.

CHELSEY:

Yeah.

TREY:

Of bodybuilders to help them switch the blade.

CHELSEY:

Right.

CHELSEY:

Maybe that's what Anita J was going for.

CHELSEY:

And if she was, I respect it.

TREY:

Amen.

TREY:

No shame in your game.

TREY:

So I noticed a couple of times there were some spelling mistakes.

CHELSEY:

Yeah, there were definitely some,like, copy editing issues, you

CHELSEY:

That definitely,

TREY:

just words left out.

CHELSEY:

Yeah.

CHELSEY:

Like words left out.

CHELSEY:

Like the wrong word and whatever.

TREY:

I definitely believe, I believe Anita in this.

TREY:

Like, I don't think that they're being shady or that they're lying or that they're a competitor.

TREY:

Like, I actually believe that this is a real experience.

CHELSEY:

Yeah.

CHELSEY:

I believe Anita too.

CHELSEY:

I also believe that Anita, was serving us hyperbolic comedy here and for that.

CHELSEY:

I wanna just give her a nod.

CHELSEY:

You know, it was funny.

CHELSEY:

I mean, I like laughed at the bodybuilder stuff and like the, get a gym membership, you know.

TREY:

Yeah, I, I didn't like that.

TREY:

I didn't like, I didn't like the first joke about needing to be in the U S military or whatever.

CHELSEY:

No, she said you need the assistance of the United States Military.

TREY:

Yeah, I think that could have been funnier, but I liked the bodybuilder visuals.

CHELSEY:

Maybe she should have workshopped the jokes.

TREY:

But I appreciate that while being discriminated against

CHELSEY:

she's still got a sense of humor,

TREY:

Anita is able to like try to spin some jokes.

TREY:

So,

CHELSEY:

yeah.

TREY:

Okay.

TREY:

That's good.

CHELSEY:

That's what I was getting at.

TREY:

I mean, I wouldn't hang this on my fridge, if this was my grandchild, because it

CHELSEY:

I think so.

CHELSEY:

I think Anita J is really standing up for the left-handed dog groomers of America.

TREY:

If you're a left-handed dog groomer and you're listening to this,

TREY:

I'm so curious.

TREY:

Honestly, like Chelsey's request earlier, if you are left-handed or if we know

CHELSEY:

Yeah.

CHELSEY:

And I feel like I'm going to have to crown it as if I were left-handed, you know?

TREY:

Ooh, Interesting.

TREY:

Okay.

TREY:

Well, let's crown it ause I want to have that conversation.

CHELSEY:

Okay.

TREY:

Ready?

CHELSEY:

Yes

VOICEOVER:

The Queens are Tabulating.

TREY:

All right.

TREY:

Okay.

TREY:

I think I'm ready.

CHELSEY:

I think I'm ready too.

VOICEOVER:

Total Score.

CHELSEY:

Okay.

CHELSEY:

Queens are unanimous.

CHELSEY:

We're both giving four crowns to Anita.

CHELSEY:

Trey.

CHELSEY:

Tell us why you gave Anita J four crowns.

TREY:

It's really challenging for me because I didn't want to be coming from a place of

TREY:

And I just didn't give it five because it kind of upsets me.

TREY:

Like, I actually feel badly for Anita J, that they were discriminated against.

CHELSEY:

Yeah.

CHELSEY:

And that's like, maybe like impacting, like maybe you're not even remembering

CHELSEY:

Cause you're just kind of like, upset.

TREY:

I just think that like there needs to be a higher level of entertainment in

TREY:

So to me, I just gave four because.

TREY:

I think this is a valid problem, but I don't know the percentage of America, of

TREY:

So I do think that it doesn't matter to a certain population.

TREY:

So four crowns, what about you?

CHELSEY:

I gave the four crowns, I took off a crown for the spelling

CHELSEY:

I also took off.

CHELSEY:

Part of that, you know, lack of the, the five crowns was yeah, the entertainment.

CHELSEY:

I wasn't like bowled over, like I was for that giant ball review that had me,

TREY:

That was bowling people over.

CHELSEY:

Yeah.

CHELSEY:

in Stitches.

CHELSEY:

So I wasn't in stitches, but I did appreciate the effort and the ability for Anita to, in a

CHELSEY:

And I want to say maybe even triggering.

CHELSEY:

So because of that and because if I were left-handed and I read this, I

CHELSEY:

I know I should search elsewhere.

CHELSEY:

I think it was a really, you know, uh, effective review from Anita with lots of respect for you.

CHELSEY:

And all of the times you struggle because you're a left-handed person

TREY:

Excellent.

CHELSEY:

Yeah.

CHELSEY:

All right.

CHELSEY:

My Queens we've reached the most Regal portion of our show.

CHELSEY:

Who are you inducting, Trey, for

TREY:

My Royal Highness.

TREY:

Okay.

TREY:

So today I am going to induct a thing once again, but I found the inventor.

TREY:

So today, My Royal Highness is something that I think is very frequently overlooked,

TREY:

Today.

TREY:

I'm inducting ice.

CHELSEY:

Ice.

TREY:

I C E, ice.

CHELSEY:

Okay.

TREY:

So I was raised in the south as a southerner and there is nothing better than iced sweet tea.

TREY:

Now I am married to a Yankee who was raised in New Jersey, and I have learned many

CHELSEY:

Yes.

TREY:

I also am obsessed with coffee I love an iced coffee, so I am inducting ice as

TREY:

No one stops to like value this natural thing that lowers the temperature, especially in the summer.

TREY:

Like this is so fabulous and a man named Frederick Tudor in the early 18 hundreds

CHELSEY:

I love how much research you did for this.

CHELSEY:

I just want to give you a nod.

TREY:

Because I know it's a very silly thing to induct, but I actually like, I have to have ice.

TREY:

I can't consume any, any beverage, if it doesn't have ice in it.

TREY:

I mean, I guess like maybe a glass of wine, but...

CHELSEY:

I like things cold.

TREY:

Like imagine having champagne that was hot.

CHELSEY:

Terrible.

TREY:

Horrifying.

TREY:

And, you know, refrigerators are an updated version of an icebox.

TREY:

So Frederick Tudor.

TREY:

You are my inductee for My Royal Highness.

TREY:

I hope you didn't do anything problematic, but I really appreciate that you did

TREY:

Everyone lift up, except for Chelsey because she's dehydrated, lift up your glass of iced

TREY:

Just to you.

TREY:

Frederick Tudor.

CHELSEY:

Frederick tutor, ice, ice, baby.

CHELSEY:

I mean, thank you.

CHELSEY:

Thank you for that.

CHELSEY:

Wonderful induction, Trey.

TREY:

Thank you.

TREY:

Now, Chelsey, who are you inducting for?

TREY:

My Royal Highness today.

CHELSEY:

That's a good question.

CHELSEY:

So today I am inducting Jessica Yellin.

CHELSEY:

She is @JessicaYellin on instagram.

CHELSEY:

For those of you that don't know now, you know.

CHELSEY:

Jessica Yellin, she's a former CNN, Chief White House Correspondent, and she does something

CHELSEY:

She gives you all the information.

CHELSEY:

I mean, listen, everybody gets news from different sources.

CHELSEY:

I'm not gonna, I'm not going to speak for everyone.

CHELSEY:

I'll speak for myself.

CHELSEY:

She gives me the news that I want to know in a concise way, that is interesting and effective.

CHELSEY:

And she just pivoted to this Instagram news angel.

CHELSEY:

And so many people like myself benefit from the things that she

CHELSEY:

I feel like she allows me to understand things that I might not understand otherwise.

CHELSEY:

And Jessica Yellin, you're a news Queen.

CHELSEY:

You're My Royal Highness.

CHELSEY:

And if you guys don't follow her and you're interested in that kind of

TREY:

I love this.

CHELSEY:

Yes!

CHELSEY:

Me too!

TREY:

Wait, I don't think I said the word "this" correctly.

TREY:

Like I think my, my tooth got stuck on my lip.

CHELSEY:

Okay.

TREY:

I love this.

CHELSEY:

I love this too.

CHELSEY:

This is great.

CHELSEY:

This is my favorite part of the show.

VOICEOVER:

Listener Voicemail!

TREY:

You guys, we're not done yet.

TREY:

We have a very special edition of Listener Voicemail.

TREY:

I'm just going to start playing it.

CHELSEY:

Okay.

VOICEOVER:

Hey Queens.

VOICEOVER:

My name is David and I would like to Lodge A Complaint.

TREY:

So this is my husband.

CHELSEY:

Oh!

CHELSEY:

This is, This is David David.

CHELSEY:

Okay.

TREY:

So, I just had to like, be transparent about that.

TREY:

So

CHELSEY:

Okay

VOICEOVER:

So, my complaint that is being lodged is against rental car companies

VOICEOVER:

And then your confirmation number.

VOICEOVER:

And then you arrive there and they don't have a car for you.

VOICEOVER:

And they just tell you.

VOICEOVER:

Sorry, we don't have enough cars.

VOICEOVER:

We're not honoring your reservation.

VOICEOVER:

This happened to me and it was honestly infuriating because you know what happened after

VOICEOVER:

I just thought I have my thing.

VOICEOVER:

I'm good.

VOICEOVER:

I'm set.

TREY:

Crazy.

CHELSEY:

That's outta control.

TREY:

Have you ever heard of this happening?

CHELSEY:

I wonder if he arrived late or something.

CHELSEY:

I mean, either way, it's disgusting, but I haven't really heard of this happening.

TREY:

It might be a, it might be a pandemic situation.

TREY:

I'm not sure about that, but okay.

TREY:

We'll keep going.

CHELSEY:

Still.

VOICEOVER:

They don't have a car and now I'm scrambling.

VOICEOVER:

I have my luggage and there was no cars.

VOICEOVER:

And so what I ended up doing is finding a stranger who was going the same way that I was,

VOICEOVER:

We had a great trip.

VOICEOVER:

She also picked up another stray.

VOICEOVER:

Who couldn't get her car from the rental company.

CHELSEY:

Oh my God.

VOICEOVER:

So the story kind of has a happy ending, but this is my big complaint.

VOICEOVER:

It's okay if you don't have enough cars, I know people are traveling again

VOICEOVER:

And so.

VOICEOVER:

Well, if you have a rental car shortage, that's fine, but don't take my reservation.

CHELSEY:

Agree!

VOICEOVER:

Know your inventory, have your system figured out.

VOICEOVER:

So when I try to make a reservation, it'll say, sorry, we can't give you a reservation.

VOICEOVER:

We don't have enough cars so that I can then look for other ways to get there.

VOICEOVER:

And I won't just be kind of feeling screwed over in the moment.

VOICEOVER:

That's my complaint.

VOICEOVER:

Thank you, Queens.

CHELSEY:

Wow.

CHELSEY:

I'm hearing you, David.

CHELSEY:

First of all, I was really scared when he said he took a ride from a random stranger.

TREY:

Thank you for saying that because I listen to too many murder podcasts.

TREY:

I would never do that.

CHELSEY:

Never

TREY:

Are you kidding me?

TREY:

Did we learn nothing from the seventies?

TREY:

Other than you do not hitchhike?

CHELSEY:

Agreed.

CHELSEY:

So I'm so glad that it turned out well and that this person ended up

CHELSEY:

But I was, yeah, I was a little bit nervous for David when he told me that.

CHELSEY:

But like beyond that, which is like, I understand desperate times, I guess.

CHELSEY:

But like ridiculous.

CHELSEY:

How could they do that?

CHELSEY:

You don't give someone the confirmation number if you can't deliver.

TREY:

Yeah.

TREY:

And this was apparently happening to a lot of people that they just like

CHELSEY:

They picked up another stray.

CHELSEY:

I love how he said that.

TREY:

Stray.

TREY:

That is very funny.

CHELSEY:

Yeah.

TREY:

Yeah, You would think they would have a list of an inventory and you

TREY:

Who knows.

TREY:

David.

TREY:

So sorry that happened to you.

TREY:

I appreciate that.

TREY:

You made a Royal Highness out of a lodging of a complaint that says so much about who you are.

CHELSEY:

Yeah.

TREY:

Thank you for leaving us a voicemail.

CHELSEY:

And also just like quick shout out since we're here.

CHELSEY:

And like, I I've thought about giving David My Royal Highness a few times and maybe I

CHELSEY:

And he's a fantastic photographer and we love, I mean, obviously

TREY:

Ah, yes, very nice.

TREY:

This is not an ad, but he is a wedding photographer and you can follow him

CHELSEY:

Yes.

CHELSEY:

As you should.

TREY:

Um, and I did not, I did not solicit that complainant.

TREY:

He wanted to give the complaint, so.

CHELSEY:

Yes.

CHELSEY:

Everybody.

CHELSEY:

Please give us your complaints.

CHELSEY:

I would, I would love to hear them.

TREY:

And the left-hand people, please.

CHELSEY:

Please let us, and also just, yeah, just I'm so glad that you said that because I just

CHELSEY:

Oh, sorry.

CHELSEY:

Not Angela.

CHELSEY:

And what is wrong with me.

CHELSEY:

I can't get anybody to...

TREY:

...you're dehydrated.

CHELSEY:

I'm dehydrated.

CHELSEY:

Let me drink.

CHELSEY:

But I wanted to say something else about Anita J that made her like kind of a queen.

CHELSEY:

Did you notice that she used the Royal We throughout her entire review?

TREY:

What is that?

TREY:

Linguist?

TREY:

Not linguistics.

TREY:

That's like, um, what's the, what's that word?

TREY:

Um, it's like the power of persuasion or our, our, our it's a Barbara Corcoran

CHELSEY:

Yeah.

CHELSEY:

So like maybe, maybe I think that I think of Anita as a queen.

CHELSEY:

Cause she, she just showed up with that royal We.

TREY:

You're going to get me on your side if you say we.

TREY:

I think it's me.

CHELSEY:

Yes.

TREY:

That's power.

CHELSEY:

That is power.

TREY:

That's Queendom.

CHELSEY:

Yes, that's Queendom.

CHELSEY:

Anita J.

CHELSEY:

All right.

TREY:

Well we did at my Queen.

TREY:

Another round on the, R U an RQ Ferris Wheel.

CHELSEY:

Wow.

CHELSEY:

We just keep coming up with new nicknames for things.

CHELSEY:

Thank you guys so much for joining us.

CHELSEY:

If you like what you heard, please tell a friend.

TREY:

If you didn't like what you heard, please tell an enemy.

TREY:

If you want to be like David hit up our voicemail box.

TREY:

It's 1-850-REVIEW-0.

TREY:

You can read us a review, or you can lodge a complaint, or you can induct

TREY:

Yes, you

CHELSEY:

can also follow us on all the socials at the review Queens.

CHELSEY:

And I'm @ChelseyBD.

CHELSEY:

Chelsey with a Y

TREY:

and I'm Trey with two R what I, the way you said that I wanted to sing.

TREY:

Chelsey with a B, but it goes Y, but what is that song?

CHELSEY:

Liza?

CHELSEY:

Is it like Liza with...

TREY:

Liza With a Z, not Lisa with an S...

TREY:

I can't believe, I didn't know that.

TREY:

And you just corrected me.

TREY:

Okay.

TREY:

And I'm @TreyGerrald that's with two RS.

TREY:

It's a bad, it's a long story.

TREY:

Become a member of the Royal Court by joining our Patreon at patreon.com/reviewthatreview.

TREY:

We have three levels.

TREY:

Depending on the depth of your pockets, Queens.

TREY:

Our entry-level starts at only $5 a month.

CHELSEY:

That's like the price of one coffee at Starbucks, right?

CHELSEY:

I don't know.

CHELSEY:

Okay.

TREY:

It'd be iced.

CHELSEY:

It should be iced.

CHELSEY:

Let's be honest, especially in this like

TREY:

No those are like $6.

CHELSEY:

...especially in the summer.

CHELSEY:

All right.

CHELSEY:

You can also watch live clips from our recording sessions on YouTube.

TREY:

And remember.

CHELSEY:

Ignore the haters.

CHELSEY:

You're a Queen.

TREY:

Gender non specific, Queen.

CHELSEY:

Of course.

CHELSEY:

Bye

TREY:

Bye.

TREY:

Review that review is an independent podcast.

TREY:

Certain names have been redacted or changed to protect the guilty.

TREY:

Executive Produced by Trey Gerrald and Chelsey Donn with editing and sound designed by

TREY:

Our cover art was designed by LogoVora and our theme song was written by Joe

VOICEOVER:

Oh My God, It's a Karen!

TREY:

Chelsey.

TREY:

Drink your water.

CHELSEY:

Ugh.