With a huge month of sales at 865 orders, I realized what I’ve been doing that led to this growth in sales at my Etsy Store! In fact, it came down to 5 things that you need to start doing TODAY in your Etsy business. If you’re not doing these 5 things, then it is costing you sales.
The 5 Things you need to start doing TODAY in your Etsy business:
Resources for Handmade Sellers onEtsy
With more than 4 million sellers on Etsy, how can
Jenny Hall:creative entrepreneurs like yourself, stand out from the
Jenny Hall:masses and sell more of your handmade goods without wasting
Jenny Hall:hours on social media? That is the big question. And this
Jenny Hall:podcast is the answer, where you will learn insider tips and
Jenny Hall:proven strategies on how to turn your Etsy side hustle into a
Jenny Hall:full time business, giving you the freedom to be your own boss,
Jenny Hall:timer, family, and more time to create. Hi, my name is Jenny
Jenny Hall:Hall, and you're listening to the handmade sellers podcast.
Jenny Hall:Let's do this. Ladies, I am so excited to share with you this
Jenny Hall:lesson today, we're going to talk about five things you
Jenny Hall:aren't doing, like not doing at all that are costing you sales.
Jenny Hall:Guys, I have been there, right? I haven't been there. I have
Jenny Hall:learned from my past mistakes. And then guess what, once you
Jenny Hall:start doing these things, and you say, hey, rosemary, once you
Jenny Hall:start doing these things, and you see your sales start to
Jenny Hall:increase, you're going to want to do them again, the things I'm
Jenny Hall:going to talk about today will help you increase your traffic,
Jenny Hall:increase your sales, and they're free. They don't cost anything,
Jenny Hall:you can start doing this today. And once you start to feel that
Jenny Hall:bit of success when you're getting more sales, by doing
Jenny Hall:these five things, success breeds success, you're going to
Jenny Hall:keep doing it more and more, because you're feeling more
Jenny Hall:confident in yourself and in your shot. And then your sales
Jenny Hall:will continue to grow. So this month, I had a huge month, I had
Jenny Hall:865 orders in my shop, if you want to check out my shop, it's
Jenny Hall:seemingly smitten, it's s EA seemingly smitten. I had a huge
Jenny Hall:month. And you know right now during COVID-19 people who are
Jenny Hall:business owners, we're all businesses. We're all business
Jenny Hall:owners, and during COVID-19, you have to drown out all that
Jenny Hall:noise, and still focus on your business, and on growing your
Jenny Hall:business. Because you're a business owner. And I did that.
Jenny Hall:This month, I focused and I did these five things. And guys, it
Jenny Hall:made a huge difference. I got 865 orders this month. It made
Jenny Hall:me feel great, right sales are still coming in, people are
Jenny Hall:still buying my community that I have in my sewing pattern group.
Jenny Hall:They're still there, they still want what I have, right? And I'm
Jenny Hall:still letting them know, that created patterns that I'm still
Jenny Hall:working. Okay, so here are the five things that you aren't
Jenny Hall:doing, you're not doing you might be doing some of them. But
Jenny Hall:these are the five things you need to be doing. And if you're
Jenny Hall:not doing them, I guarantee you, it's costing you self. So the
Jenny Hall:first thing is community. Do you have a community of customers?
Jenny Hall:Do you have a community of not only customers who have bought
Jenny Hall:from you, but have potential customers? Who will live from
Jenny Hall:you? Are you growing a community? For me, I have a
Jenny Hall:Facebook group, I also have a Facebook page. But pages
Jenny Hall:nowadays, they want you to pay for ads. And so I use my page to
Jenny Hall:in but I use my page to invite people to my group, my group is
Jenny Hall:my community. I have 6600 women in my seemingly smitten sewing
Jenny Hall:pattern group. That is my community. That is where I have
Jenny Hall:my group of people, and I keep them informed of what I'm
Jenny Hall:making. So the first thing is where is your community? Right
Jenny Hall:in the comments? Do you have a Facebook group? Do you have a
Jenny Hall:community? Where is your community? And if you don't,
Jenny Hall:that's
Unknown:okay.
Jenny Hall:It's your chance to start one. So let me know if you
Jenny Hall:have community. The second thing once you have that community,
Jenny Hall:are you connecting with them? Are you connecting with that
Jenny Hall:community? Are you getting to know the people in your group?
Jenny Hall:Or are you just throwing out your link hoping someone will
Jenny Hall:buy from you? I see this constantly. I can go to
Jenny Hall:someone's group and look at the posts and it's all about them.
Jenny Hall:It's all about them and their products where your group should
Jenny Hall:be about your customers. How is what you're doing for your
Jenny Hall:community? How are you creating for your community? How are you
Jenny Hall:connecting with your community, the Facebook group is not there
Jenny Hall:just to talk about yourself and show off your items. It's not
Jenny Hall:because there's your customers. That's such a turnoff. If I go
Jenny Hall:look at your group, and I just see, you wrote about your
Jenny Hall:product, and you posted the link. And then the next day you
Jenny Hall:wrote about your product and posted the link, I guarantee
Jenny Hall:you, you're not going to get engagement, you're not going to
Jenny Hall:get sales. You think like you think you're doing the right
Jenny Hall:thing? Because you're letting people know you're letting your
Jenny Hall:community know what you have. And that's true. But are you
Jenny Hall:connecting with them on a deeper level? Right? Are you asking
Jenny Hall:them what they want? Are you asking them? Hey, which one do
Jenny Hall:you like? Better? Are you showing them? what you're doing?
Jenny Hall:Are you showing pictures of yourself? at work? Are you
Jenny Hall:asking, Hey, what are you making today? Um, show me a picture of
Jenny Hall:you wearing one of my designs, you know, have a challenge. I'm
Jenny Hall:in my group, would you sew alongs? Right. That's how I
Jenny Hall:connect with people we do so long. And for a week, we just do
Jenny Hall:a few steps of the pattern each week. And by Friday, people show
Jenny Hall:up their dress, people show up their top, and it's so much fun.
Jenny Hall:Hey, rosemary, you have 2300 people who have liked your page,
Jenny Hall:but none of them are customers, okay? For your page, how are
Jenny Hall:they finding you. And you need to create a group and get those
Jenny Hall:people in. Because if they're going to be in your Facebook
Jenny Hall:group, they want to know about your product more. If they're
Jenny Hall:following your page, they want to know about your product more.
Jenny Hall:But guess what, with the Facebook algorithm and the
Jenny Hall:Facebook changes, the likelihood of them seeing your stuff is so
Jenny Hall:small, it's like a one to 3% of the amount of people in your
Jenny Hall:group actually see your posts, one to 3%. So 1% of 2300. It's
Jenny Hall:only 23 people. So when you think you're posting and
Jenny Hall:bothering people, only one to 3% in your Facebook page, or seeing
Jenny Hall:yourself. That's not enough. So you might think you're annoying
Jenny Hall:people, right? You might think oh, I post too much, or Oh, no
Jenny Hall:one responds, yes, in your Facebook page. Engagement is
Jenny Hall:going to be low. You have Facebook ads. Okay, rosemary,
Jenny Hall:that's great Facebook ads, try to get them to your group. So
Jenny Hall:get them to your Facebook page and then on their invite them
Jenny Hall:into your group. That's your perfectly that's your lead
Jenny Hall:generator. So yes, Facebook ads are awesome. But you won't get
Jenny Hall:the most out of them. Unless you're leading them into your
Jenny Hall:group, your group, they'll see your stuff more. And then
Jenny Hall:they'll see the products you're making. It'll make you more
Jenny Hall:sales. So the first thing if you don't have this, you've got to
Jenny Hall:do it because this is costing you sales community. Okay,
Jenny Hall:number one was a community. Where's your community? For me?
Jenny Hall:It's a Facebook group, my sewing pattern group, where is your
Jenny Hall:community? If you don't have one, it's not too late to start.
Jenny Hall:This is how you grow. That's how you grow your shop, grow your
Jenny Hall:community, make a Facebook group for your page for your business.
Jenny Hall:Number two, are you connecting with your customers in that
Jenny Hall:group? Right? Get to know them get to know what they like. Um,
Jenny Hall:so for me for this month, I had a huge month. Okay, I had 865
Jenny Hall:orders huge month. Guess why? Because I had my community. I
Jenny Hall:connected with them. They were writing in there. Hey, do you
Jenny Hall:have a scrub Pat scrub hat pattern. Hey, do you have a
Jenny Hall:women's scrub hat pattern? Do you have a scrub hat pattern
Jenny Hall:that doesn't use elastic because we can't find elastic in the
Jenny Hall:stores right now. Guess what that was connecting? We were
Jenny Hall:having conversations. And with that information, guess what I
Jenny Hall:did? Hey, Ashley, thanks for watching. With that information
Jenny Hall:came step three. Creating are you creating for your customers
Jenny Hall:and for your potential customers? Or are you creating
Jenny Hall:for yourself?
Jenny Hall:That is a big one that you have to get over. When you make
Jenny Hall:something we're artists, right. We're all creators. We think oh,
Jenny Hall:this is great. This is awesome. Everyone's going to like it.
Unknown:Is that true?
Jenny Hall:No, not everyone, your ideal client, your
Jenny Hall:customer, someone that is coming to your shop is coming there for
Jenny Hall:your specific product because they want that product. They're
Jenny Hall:looking for that. They're very specific when they are searching
Jenny Hall:Etsy of what they're looking for. If they're gone to your
Jenny Hall:shop, and they see what they want, and a little Looking
Jenny Hall:around the rest of your shop and the good, this doesn't make
Jenny Hall:sense. She's offering this and this and this and this and this.
Jenny Hall:Who are you creating board? That goes back to? are you creating
Jenny Hall:for your community? Are you connecting with your community
Jenny Hall:and then creating for them? There are so many answers
Unknown:to
Jenny Hall:what you need to do if your Etsy shop in your group,
Jenny Hall:just ask your people, they will tell you. So when I saw that my
Jenny Hall:community kept asking for scrub hat patterns, guess what I
Jenny Hall:created for them? I didn't create that for me. My husband's
Jenny Hall:a physician. And so yes, I made it. I made him try it on and we
Jenny Hall:took some pictures. But I was created for my community. That's
Jenny Hall:what people wanted. That's what people needed right now,
Jenny Hall:especially during COVID-19. So are you creating for your
Jenny Hall:customers? Or are you just making what you like? Once you
Jenny Hall:know what they want you to create? And you know, they're
Jenny Hall:going to like it because that's a game changer. You're going to
Jenny Hall:see your sales increase. And then success breeds success. You
Jenny Hall:will keep going. Number four are you making offers? So you have
Jenny Hall:your community number one, you How are you connecting number
Jenny Hall:two? are you creating for them? Number three, number four, are
Jenny Hall:you making offers? Time and time again, I get messages people are
Jenny Hall:scared to make offers. They're scared to post in their group.
Jenny Hall:They're scared to go live. They're scared to talk about
Jenny Hall:anything else other than what they made they they're scared.
Jenny Hall:Tell me if you ever get paralyzed by posting on
Jenny Hall:Facebook, or going live on Facebook? Let me know. Let me
Jenny Hall:know. Because everyone has this fear, right? But what are you
Jenny Hall:scared of? If these people are coming to you, because you have
Jenny Hall:something they want, you have something they need. They're
Jenny Hall:already coming to you. If they're already coming to you,
Jenny Hall:they're interested in what you have. They chose to be in your
Jenny Hall:group, they are choosing to stay in your group, because they like
Jenny Hall:your products. So are you making offers? Once I made the scrubs,
Jenny Hall:the scrub hat patterns, guys, I had to let people know. I was
Jenny Hall:proud that I made that because they wanted it. Right. They
Jenny Hall:wanted it. And I even went in there and told them you know,
Jenny Hall:I'm not doing this for a huge profit. The the patterns I make
Jenny Hall:I have a certain price point, right. And so yes, I saw other
Jenny Hall:people on Etsy, selling it for three times what I was selling
Jenny Hall:it for, but I knew that my customer expected my same price
Jenny Hall:point. And guess what? I got 865 orders. Right, but I had to let
Jenny Hall:them know that it was in the shop. I had to share pictures of
Jenny Hall:me wearing it. You can go to my Facebook group and see how silly
Jenny Hall:I look in a nurse bouffant skirt hat. Right. But that's what
Jenny Hall:nurses were. I had to show pictures of my husband in his
Jenny Hall:scrubs wearing his scrub hat pattern. I had to do it. I had
Jenny Hall:to, I had to say, guys, I heard I heard you I know what you
Jenny Hall:want. And you know, I had to let them know I have it. I made it.
Jenny Hall:Here. Here it is. Come check out come check it out in my shop. I
Jenny Hall:sent out a newsletter. right because I wanted those people to
Jenny Hall:know. And I didn't do this once I varied it. I let them know
Jenny Hall:what I made. It's out there. Here. You know, guess what? I
Jenny Hall:heard you. I know I listened. I heard y'all wanted scrub hats.
Jenny Hall:Without elastic. It's finally here to check it out. I sounded
Jenny Hall:excited about the product. I made them feel like I made it
Jenny Hall:for them. And I did. And guess what happened? They thanked me.
Jenny Hall:Right? Because it was something they wanted something they
Jenny Hall:needed when you put those two together for your ideal client.
Jenny Hall:That is exactly what they want. And you should be proud to put
Jenny Hall:that out there. Okay, let's see. Um, Rosemary says, I created a
Jenny Hall:Facebook group but don't know what to do with it. Here's where
Jenny Hall:I get it. That is a lot of people's issues. And your pay
Jenny Hall:you're very shy on Facebook Live. I was too I was completely
Jenny Hall:shot. I remember the first time I ever went live to do one of my
Jenny Hall:so alongs two years ago. I can feel my face like READ WRITE. I
Jenny Hall:could feel myself like just kind of blushing but Rosemary I
Jenny Hall:promise you, you get used to promise you and when you show up
Jenny Hall:in your group, you're taking ownership of what you make. And
Jenny Hall:that is you saying, I'm proud of what I make. I have something
Jenny Hall:that you want. And I'm not afraid to show you and rosemary,
Jenny Hall:you can video yourself, just with your phone, just video
Jenny Hall:yourself, and then delete it, video yourself, watch it and
Jenny Hall:watch your facial expressions and watch your hands and watch.
Jenny Hall:What is the person who's looking at you, what did they see?
Jenny Hall:Right? delete it, do it again, you can do that for a week, no
Jenny Hall:one's going to know. But when you're on the camera the next
Jenny Hall:time, and then the next time and the next time, you're gonna feel
Jenny Hall:so much more confident. It's a mindset thing. You have nothing
Jenny Hall:to be shy about or nervous about, because those people are
Jenny Hall:following you. Already. They're choosing you, Ashley, I know I
Jenny Hall:have this problem I think a lot of people do. It's scary to put
Jenny Hall:yourself out there and have confidence that your product is
Jenny Hall:valuable. Absolutely. But once again, that's like rosemary,
Jenny Hall:she's saying she's shy. And Ashley, you're saying the same
Jenny Hall:thing. It's scary to put yourself out there. That's just
Jenny Hall:mindset. Remember what we talked about earlier, you have your
Jenny Hall:thought, which creates your feeling. And your feeling
Jenny Hall:creates your action. And your actual rates your results. If
Jenny Hall:you're thinking, Oh, I have this great product, but I'm too shy
Jenny Hall:to share it. If that's your thought, you're going to feel
Jenny Hall:not confident like, well, I can't share it. I'm not going to
Jenny Hall:get any sales. And your action will be. I'm too nervous to
Jenny Hall:share it. I'm not going to. Are you going to get any sales?
Unknown:No.
Jenny Hall:So you have to change your thought. Right? I am
Jenny Hall:confident in what I made. People will be happy to see this. They
Jenny Hall:want this they need this. This is so valuable to my customers.
Unknown:Oh my gosh, I
Jenny Hall:can't wait to share it. How would that feel? I feel
Jenny Hall:amazing. What kind of action would you take? If that was your
Jenny Hall:thought? Right? You would post about it you would share about
Jenny Hall:it, you would go live and be like guys, I'm so excited. Look
Jenny Hall:at this. Look what I just made. I just made this beautiful
Jenny Hall:little jewelry jewelry dish and I use a different type of clay.
Jenny Hall:And I had all these different pay to talk about it.
Unknown:Right.
Jenny Hall:So let's see Charlotte, I definitely don't do
Jenny Hall:videos or have photos of myself on my page. I've had strangers
Jenny Hall:trying to get into my personal page. Yeah, so I stick with my
Jenny Hall:products is too scary. Okay, block those people, walk them
Jenny Hall:and don't respond, don't respond, you can just block
Jenny Hall:those people. I mean, we all put ourselves out there and social
Jenny Hall:media, anyone has the opportunity messages, right? But
Jenny Hall:you don't have to open it. Delete, you can delete off you
Jenny Hall:are in charge of your group. And on your business page, same
Jenny Hall:thing you can delete and block and ban
Unknown:there are times I believe
Jenny Hall:in banned people in my group. Because either one,
Jenny Hall:they're trying to sell something to they put a video on there.
Jenny Hall:Right? That's, it was about so Ain't nothing inappropriate, but
Jenny Hall:they were trying to sell something, um, people who are
Jenny Hall:mean to me, they don't need to be in my group. It's my group.
Jenny Hall:Right. Um, and so you're in charge of that group, Charlotte,
Jenny Hall:you're totally in charge. And there's also something you can
Jenny Hall:do, where you can say, if someone posts on your page, you
Jenny Hall:have to approve it. That way, no one can post anything on the
Jenny Hall:page without your approval. You're in charge of your page.
Jenny Hall:Don't be scared to show your face. You're that face that
Jenny Hall:beautiful face behind your product. You're the artist. You
Jenny Hall:just have to not worry about other people's opinions. Those
Jenny Hall:are just opinions. Opinions don't matter. If people are
Jenny Hall:reaching out to you that are creepy. block them girl. Okay,
Jenny Hall:move on lockdown. Don't let one or two or three people turn you
Jenny Hall:off from showing up. That's think of Hello the percentages
Jenny Hall:that for many sales you've made in your shop. Think of how many
Jenny Hall:customers you have. Right? Okay, Ashley, I have a YouTube channel
Jenny Hall:not shy at all. But when it comes to my product, I get super
Jenny Hall:shy. But if we don't have competence or product in our
Jenny Hall:product, no one else will either. Absolutely. That's
Jenny Hall:mindset, mindset. And so, okay, you're not shy. You're not shy.
Jenny Hall:When it comes to your product. You're shy Don't be what does
Jenny Hall:your product do? actually tell me what your product is? What is
Jenny Hall:your product? If your product solves a problem for a person
Jenny Hall:gives them something of value. How can you be ashamed of that
Jenny Hall:or shy that you're not confident? You made it? You want
Jenny Hall:people to buy it? So that's just in your head? You have to start
Jenny Hall:with that thought of I can do this. I love my product. Yeah,
Jenny Hall:you know,
Unknown:I love my product. Oh gosh,
Jenny Hall:I can't wait for to see people using this where
Jenny Hall:people wearing this or oh my god I'm gonna be wearing my earring
Jenny Hall:designs is so exciting. You just have to change your thought.
Jenny Hall:Yeah, Charlotte definitely work on competence. And that just
Jenny Hall:comes with a mind set shift. All you have to do is start telling
Jenny Hall:yourself positive things. It is a game changer. Confidence is
Jenny Hall:within. And you've got it. Girl you have like bestsellers in
Jenny Hall:your shop, right? You make things people want. Okay,
Jenny Hall:Ashley, I make handmade junk journals. People love
Jenny Hall:journaling. People love being creative. I don't know what a
Jenny Hall:junk journal is. Why does it say junk? What's that mean? But if
Jenny Hall:it's a journal, oh my gosh, right now, Joe, how many people
Jenny Hall:are creating how many people need more places to draw my
Jenny Hall:daughter I think I've ordered her, you know, three art
Jenny Hall:notebooks within the past month because she's home drawing.
Unknown:She's
Jenny Hall:amazing. She's She's home doing things. So this is
Jenny Hall:the perfect time to have a journal actually. promote that.
Jenny Hall:Go talk about it, show people open it up. You can do a video.
Jenny Hall:It doesn't have to be your face, where you can go through flip
Jenny Hall:through the book and show them what it's made of talk about how
Jenny Hall:you made it. I'm really excited to share this new journal with
Jenny Hall:you today.
Unknown:Oh, it
Jenny Hall:took me you know, a couple days to come out with
Jenny Hall:this final design, and so pumped to share I cannot wait for you
Jenny Hall:to write in and draw and whatever they're going to do in
Jenny Hall:their journal that makes them know that you're thinking of
Jenny Hall:them, you're creating for them. And you're proud of it.
Jenny Hall:Rosemary, I make prayer quilts and wallhangings do you talk
Jenny Hall:about your prayer quilts and wallhangings on your tube
Jenny Hall:channel rosemary, or what do you post? So if you put Ashley they
Jenny Hall:are called that because people make them out of everything.
Jenny Hall:Anything. That's funny. post a picture. I need to see this post
Jenny Hall:a picture. I
Unknown:love it.
Unknown:I love it. I love
Jenny Hall:creative things. So people need journals, Ashley,
Jenny Hall:rosemary, prayer quilts. Oh my gosh, prayer quotes at this time
Jenny Hall:people need those people need prayer people need people need
Jenny Hall:prayer journals, pair quilts, um, Memorial quilts. Um, you use
Jenny Hall:scripture and inspirational messages. That's beautiful
Jenny Hall:rosemary, use that. If that's on your quilts. People need that
Jenny Hall:job comforting. Special. Scripture passages are
Jenny Hall:especially during this time. That's a beautiful thing people
Jenny Hall:could give that to, to nurses to doctors, you know, during this
Jenny Hall:tough time. How are the what are some scriptures that you like
Jenny Hall:that could get a person through it? You can put a post the
Jenny Hall:Scripture and post the link quilt in your Facebook group.
Jenny Hall:Okay, let me get back. Are you making offers? That was number
Jenny Hall:four. So number one, do you have a community if you don't pick
Jenny Hall:one? Number two, are you connecting with them? We're
Jenny Hall:connecting right now I'm talking to you. Are you talking to your
Jenny Hall:customers? How are you getting to know them? Number three, are
Jenny Hall:you creating for them? or making what you like huge game changer?
Jenny Hall:Make what they want?
Unknown:Number four, are
Jenny Hall:you making offers? Do they know what you make? Do
Jenny Hall:they know when you come up with something new? Do they know that
Jenny Hall:you posted five new products in your shop? Right? Make offers.
Jenny Hall:But also make sure you're posting and asking them
Jenny Hall:questions and engaging with them. You not want to make
Jenny Hall:offer, make offer make offer, no people will be turned away.
Jenny Hall:Number five, that is costing you sales. This is the biggest one
Jenny Hall:consistency. You can have all of these things. But if you're not
Jenny Hall:consistent, your sales are inconsistent. If you are
Jenny Hall:inconsistent in doing these things, your sales are
Jenny Hall:inconsistent. I can see it in my group. I can see it when I post
Jenny Hall:in my group for a couple days. What if I don't send out my
Jenny Hall:newsletter once a week? If people are not staying informed,
Jenny Hall:and they're not knowing what I'm in the office that I have? Are
Jenny Hall:they going to be thinking about me working on my shop? No. No,
Jenny Hall:be consistent. Sales slow down when you stop showing up. Sales
Jenny Hall:slow down when you stop showing up. Think about that. Okay, let
Jenny Hall:me know if y'all have any questions. I'm rosemary, I post
Jenny Hall:sewing techniques. Great. You post sewing techniques you post
Jenny Hall:the quilts that you make you have an audience you have an
Jenny Hall:audience. People who watch how to sew doesn't necessarily mean
Jenny Hall:they know how to sew as good as you write. And you're making
Jenny Hall:those quills go post that be proud of that. Anyone else have
Jenny Hall:any questions? Give it one more second. All right, so to recap
Jenny Hall:five things you aren't doing those costing you sales one
Jenny Hall:community to connecting with that community. Number three,
Jenny Hall:creative identity. Number four, are you making offers and number
Jenny Hall:five are students
Unknown:consistent?
Jenny Hall:This is how you increase your traffic. This is
Jenny Hall:how you increase your sales. Are you a handmade seller and
Jenny Hall:creative entrepreneur who's ready to amplify your Etsy shops
Jenny Hall:visibility and sales? If so, then I invite you to join my
Jenny Hall:community of more than 1900. etsy shop owners on Facebook
Jenny Hall:called Etsy sales and marketing for handmade sellers. It's where
Jenny Hall:you will get insider access on the latest strategies for
Jenny Hall:writing SEO, and for boosting your sales with simple and
Jenny Hall:strategic social media marketing while surrounding yourself with
Jenny Hall:a community of supportive entrepreneurs who are in your
Jenny Hall:corner every step of the way. join for free today by visiting
Jenny Hall:www geny dash hall.com slash Facebook group. Thanks for
Jenny Hall:listening and I can't wait to see you on the inside.