Fraudology is presented by Persona.

This week's interview episode is a little bit different. Instead of Karisse talking with a fellow fraud-fighter, you get to hear her be interviewed by her podcast producer & founder of the Rolled Up Network, Lucas Walker.

In this conversation, Lucas asks Karisse about the fundamentals of fraud & chargebacks and where to start when your online company receives chargebacks & experiences fraud. In addition, Karisse will talk about:

• Using chargeback data to understand gaps in your processes, customer communications, or a need for formal fraud prevention technology
• The different types of fraud & abuse targeting online companies of all sizes, in addition to payment fraud (which leads to chargebacks)
• Helpful tips & best practices for merchants utilizing the Shopify platform for ecommerce to prevent fraud & service-related chargebacks & disputes

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.