Justin satiates his FOMO from Jem getting Covid, Jem reports on the Tool Show and the beauty of flying headspace. Both make big progress on their product lines and Dall-E is induced.
DISCUSSED:
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HOSTS
Jem Freeman
Castlemaine, Victoria, Australia
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Justin Brouillette
Portland, Oregon, USA
This is my favorite by far baby pants with metal ducting for legs,
Justin:especially the middle one is fantastic.
Justin:Can you hear me nice?
Justin:Yeah.
Justin:Yeah.
Justin:Plenty of cough syrup.
Justin:I guess bill, mostly after the fever broke, I've been much better.
Justin:More morale wise, I guess, to like 16 hours of it was low grade,
Justin:but just fever is never fun.
Justin:Sweating and cold and sweating and cold and
Jem:Yeah.
Jem:How long have you been down?
Jem:A couple of days.
Justin:a sore throat on Sunday, Monday felt great,
Justin:tested positive and then fever.
Justin:Yeah, my wife, but at the same time.
Jem:Yeah.
Justin:Yeah.
Justin:It's been fun.
Justin:The weird things of like, just trying to get medicine, normal cold
Justin:medicine, when you have a virus, you have all these delivery services,
Justin:but like all of it's out of stock and you can't get people to just
Justin:deliver you cough you can't go get it.
Justin:I don't weird.
Justin:Yeah.
Jem:Cool.
Justin:I decided, we needed symmetry in everything we do.
Justin:So I figured I would also get COVID so that we could have this fairness
Justin:and everything we this podcast.
Jem:Yeah.
Jem:I appreciate that.
Jem:Thanks.
Jem:Yeah.
Jem:different
Justin:Yeah Are you
Jem:Yeah.
Jem:Good,
Jem:good?
Jem:too much to not getting
Jem:I guess I've
Jem:but other than that, pretty good.
Jem:I had a series of like child wake ups and then a faulty smoke
Jem:alarm going off at 4:00 AM.
Jem:So I was just like, I rolled out of bed at four 30, I say, all right.
Jem:Let's go to work.
Jem:hear
Justin:Well day both been exhausted and like falling asleep at like 7:00
Justin:PM, one night, which is strange for me.
Justin:And then last night I couldn't fall
Justin:do
Justin:had enough sleep.
Justin:Now
Jem:Have you seen
Jem:yeah.
Jem:I was thinking last week.
Jem:Timecode when I drink coffee and then make it
Justin:that sounds neurotic though.
Jem:as I was laughing
Jem:maybe I'm enjoying your audio edits,
Justin:I should
Jem:are very good.
Justin:glad that the last episode makes sense, because I was a little
Justin:bit in a COVID fever finishing it.
Justin:I was like I'm glad Jem listened to this because that whole like mental
Justin:confusion thing
Justin:is very true, especially when you're in the heat of the fever part.
Jem:looking to this weeks.
Jem:See how we
Justin:It's just like only Don talking.
Don:Let me loose!
Jem:yeah.
Jem:I liked the fact that Don made an appearance
Jem:so have you been in work, space at all?
Jem:You've just been recovery mode.
Justin:like
Justin:little bit.
Justin:I've been trying ahead a bit of a tussle with trying to get
Justin:the Prusa to work remotely and lucky Ricky got in and reset it.
Justin:But I've been sending some of the baby pants.
Justin:Which just continues to have issues with weird things.
Justin:like The minor changes that you can do to all of a sudden then have,
Justin:it's called like overhang, right?
Justin:it's like printing and you try to rely on the space below
Jem:yeah.
Justin:of like the slicer software, it doesn't really
Justin:show you what's going to happen.
Justin:So why it's so irrelevant to call it baby pants, but on the butt side, right.
Justin:That's where we're getting weird overhanging mess basically.
Justin:And it just looks like squiggly lines that don't fall into a good situation.
Justin:The alternative is support or change your design and If it's printing fine until all
Justin:my tests were printing fine until I was like, let's do the final one and then it's
Jem:Cool.
Jem:So of course
Jem:you're printing in a controlled box.
Jem:Aren't you like your temperature control?
Jem:Yeah,
Justin:I mean, it's controlled by only what the Prusa creates.
Justin:It's not any additional features, but it should be actually pretty dang good.
Justin:There's also this whole thing I didn't understand prior to
Justin:getting the Prusa early was you can get moisture in your filament.
Justin:And then that causes basically many explosions as it's coming out.
Justin:You know, like your toothpaste situation, where you squeeze
Justin:it, it goes to that basically.
Jem:those talk of, they said the treasure last week, because a lot
Jem:of what we saw was printing yeah,
Jem:plywood
Jem:we ran technicians
Jem:for beers and one of them was talking building
Jem:haven't
Jem:for their
Justin:Yeah
Jem:I think they were running a Markforged X seven,
Jem:so super fancy printer.
Jem:But yeah, a big I think they'll, they'll critical of how
Jem:it
Jem:filament was shipped and that they'd made an even more moisture proof
Jem:container for it to be stolen in.
Jem:But yeah, I didn't know that previously, that that was
Justin:definitely adds some complication.
Justin:It'd be
Justin:I
Justin:tests on our
Justin:of I that anyway.
Justin:drying
Justin:oven.
Justin:There's all these different factors that I
Justin:filament
Justin:To have to deal with it.
Justin:just
Justin:deal
Jem:Totally.
Jem:Well, yeah, production printings, a different game, right?
Jem:To just prototyping bits and bobs on it.
Jem:Very
Justin:an
Justin:Yeah.
Justin:I'm very curious to hear about this tool show.
Justin:How was this?
Jem:it was good.
Jem:I got more out
Jem:it
Jem:I was going partly for fun.
Jem:When, you know, a bit of a work trip with my friend will have probably mentioned
Jem:he's getting into printing in a big way.
Jem:And so he was going, so we went together.
Jem:It was a good thing, but yeah, I wasn't expecting to, come back with
Jem:a machine tool or I didn't even have any really specific areas that I was
Jem:looking to research other than getting some new tooling suppliers for like
Jem:the thread mill that we use on the pencil sharpener, which got confiscated
Jem:off me and security anecdotally.
Jem:That was fun.
Jem:Um,
Justin:Of it then
Justin:I didn't know you made through.
Jem:not, they took it off me, thankfully it was a, a chipped tool and
Jem:another but now I got more out of it.
Jem:So
Jem:I to try
Jem:with like the Autodesk who were there
Jem:those kinds places
Jem:reps and just checked out a
Jem:show
Jem:groundbreaking, but it was really good it wasn't those knives
Jem:of woodwork or timber there.
Jem:it's all I'd like to see
):Jem, It's called Turning.
Jem:the world.
Justin:disappointing, but it's don't I like seeing the difference
Justin:too, but it's like, they're going to, your current better haven't been
Justin:in this space since uh, of bunch of
Justin:I bought the router in 2017 and I went to a, basically a woodworking
Justin:to
Justin:routers there and it was like the best place to
Justin:in that space
Justin:makers I
Jem:Yeah.
Jem:Yeah.
Justin:since then, I've basically that's pretty
Justin:like
Justin:one show.
Justin:It's, it's mostly metal and now I'm kind of like, oh, both.
Jem:Yeah.
Jem:That's cool.
Jem:It's just nice to be exposed to different things.
Jem:But yeah it was interesting kind of walking around the show with
Jem:the lens of which be around in five because like 3d additive moving
Jem:definitely down the road and be like, cool.
Jem:If invested X A valuable
Justin:Yeah,
Jem:in
Jem:years time.
Jem:But that was cool.
Jem:I was gonna production, the 3d
Justin:no expert at it.
Justin:I've kind of
Justin:the quality
Justin:I basically ignored it all through school because was like my opinion sh know, crap.
Justin:think today like
Justin:basically if you picked it up, fall apart expensive.
Justin:Like the type we had I, it just
Justin:ask you about last year or so, I've gotten the FDM FFF style where it's
Justin:basically a little Play-Doh extruder.
Justin:And after watching that for so long, it's both impressive, but also seems
Justin:really archaic in a certain way.
Justin:You know, it's like if we, if we had that idea in laser printing, for
Justin:example, we would be waiting all day for one piece of paper to come out.
Justin:You know, like if it only came out of one little thing, like, can
Justin:we do the laser printer version of this, where it comes out?
Justin:Just like, you know, real quick, It's got like a bajillion little ink heads to
Justin:a plotter, I'm hoping that's the kind of advancement because I feel even kind of
Justin:weird trying to go about making production parts for like the dust boot on this one.
Justin:Like it keeps thinking, do I need to invest in a better printer?
Justin:Is thing to doing it with?
Jem:Yeah,
Justin:But
Jem:Oh, that's yeah.
Jem:That's what I was going to ask
Jem:Um
Jem:How do you, cause I said
Justin:yeah
Jem:How do you go about processing?
Jem:that because can't put a normal
Justin:yeah to be honest, I've never considered selling it
Justin:as a service because of this.
Justin:It doesn't seem like a professional service to me because it's so easy
Justin:to take off the shelf and print and I don't see us making any ROI on.
Justin:Printing other people's things like it's just so for other people to CNC hourly
Justin:our intention of buying printers in the first place was kind of like
Justin:Saunders always talks about making things for your business to improve it.
Justin:But then all of a sudden it was like, oh, we could potentially
Justin:make these couple parts for our products we're thinking about.
Justin:And those seem pretty durable, like basically weird funnels and things
Justin:like that for dust collection is kind of where we've ended up with it.
Justin:And I'm not sure yet that's, my plan as of right now.
Justin:And if it proves to be either not high enough quality or durable or something,
Justin:but I mean, we've been using it and it's.
Justin:It seems incredibly durable at this point.
Justin:I'm expecting it to last for quite a while.
Justin:Like those little port dust boot ports.
Justin:I don't know.
Justin:I'm sure there'll be another step.
Justin:A big consideration for me is if we're selling 10 of these a week, for some
Justin:reason, thankfully, we'll be buying more printers is my only thought
Justin:to it at this
Justin:point.
Jem:But how, like, how do you like say you're making it printing parts for your
Jem:own product line, a product line yourself?
Jem:That 11 hours of
Justin:Yeah.
Jem:Yes.
Jem:It's the cheap,
Jem:where
Jem:a
Jem:I
Jem:that?
Jem:Like, I'm just through it now, do assume that one day you'll
Jem:have to pay an injection molded parts and then you price it now as
Jem:to or
Jem:part?
Jem:Or do
Jem:it would
Jem:alley right on printer some value?
Jem:Yeah, I've always been because just the time involved
Jem:for
Jem:of, it's almost free discharge for bit a resin plastic whatever is.
Jem:And imagine
Justin:real.
Justin:Yeah.
Justin:I don't answers.
Justin:don't really consider it.
Justin:in some of products think we're selling is,
Jem:and
Justin:charge the hour be beneficial,
Justin:an or
Jem:Yep.
Justin:in contrast
Justin:it It would
Justin:on that like It's it's
Justin:don't usually have a lot of interest in that kind of pumping of parts out.
Justin:But the, that the electricity costs would be a lot more of a consideration,
Justin:but I think it uses 180 Watts an hour, you know, at full printing.
Justin:So it's pretty minimal and really you're just considering the filament
Jem:I suppose this is sort of come to my mind because in the last year
Jem:we've gone from a single CNC machine to three, and then I've also given
Jem:up my role as laid machinists.
Jem:So Johnny's Slade machinists.
Jem:We have an employee who runs up to three machines simultaneously,
Jem:and I've been a bit confused about how to, how to price that
Justin:Yeah, no.
Jem:it's like, yes, quoted independently as if it's running machine.
Jem:But then in reality, know, in a dream
Jem:track of the at some point
Jem:he John's reporting his time.
Jem:So he's reporting his time as an operator, but he's also
Jem:um
Jem:Cameron's time and Trinity's time and the
Jem:keeping
Jem:that are doing
Jem:on
Jem:terms I mean the simplest way about is just three machines and an operator
Jem:at the same yeah, it's something that perplexes me a little bit and I haven't
Jem:worked out how to deal with it, but,
Justin:I've said before.
Justin:I feel really strange that we're still not data.
Justin:I think it's probably going to come yeah, but we stringent about And I
Justin:would, I would question of, so I'm
Justin:of
Justin:running
Justin:that's that's kind of four
Justin:tracking?
Justin:I
Justin:running
Justin:my best answer was you can basically keep that time.
Justin:And so that way we would basically like modify it after the fact.
Justin:But in terms of like calculating your time for costing and stuff like that, it's
Justin:honestly do you get to that final number?
Justin:And the only thing I can think is you have to add it all.
Justin:And divide it back down to like, what's the total amounts, but sometimes
Justin:those numbers then become crazy.
Justin:like not reasonable hourly
Jem:yeah, yeah,
Justin:And I don't get that either.
Justin:So we need somebody that has a business degree.
Justin:I think what's your business manager say?
Jem:multiple machines.
Jem:Sarah and I kind of in the same boat, we don't quite know how to deal with it.
Jem:In the past, we've always just applied a similar hourly rate to a
Jem:machine the machine tool upright.
Jem:So we've for ourselves and we've of basically
Justin:that's kind of what I did too.
Justin:Yeah.
Justin:Hopefully somebody has.
Justin:Answer to this, because that
Justin:is an interesting, I mean, I don't want it to be super complicated though.
Justin:Like
Jem:No, no,
Justin:the same thing you give.
Jem:Yeah.
Jem:Like I think, solved in the sense, but also something that's a curiosity of,
Jem:like, is there a better way to do this?
Jem:I dunno.
Justin:that we
Justin:to do any of that data tracking the first place make sure that
Justin:accidentally not making money.
Jem:Yes.
Jem:Totally.
Justin:And
Justin:the just
Justin:there was in
Justin:just kind applied the same right To
Justin:wildly wrong.
Justin:out
Justin:three times less than it been, you know, my hourly rate.
Justin:And I just never really caught it.
Justin:making way more profit job than we
Justin:I
Justin:problem, right.
Justin:That I could see being a way bigger problem.
Justin:every year you're like, well, home money.
Justin:be
Jem:Yeah.
Jem:And that's the good thing about that?
Jem:Or I guess if you don't track it, you don't know.
Jem:Or like, if there's a question that you can't answer, it's probably
Jem:worth answering it just to make sure that everything's okay.
Jem:Working out.
Jem:Yeah.
Jem:Cool.
Justin:So I
Justin:haven't, you brought up
Jem:A will and I were chatting about this last week when we're up there, if
Jem:the, conundrum of growing a business to a point where, you know, and I've
Jem:mentioned this like about my discomfort, about investing in tools now without
Jem:sort of some level team approval.
Jem:But we're discussing that like, cool.
Jem:If, you know, I've built a business to a point very much just on intuition
Jem:and making things up on the fly and doing what felt right at the time.
Jem:And how do you balance that?
Jem:You know, almost 15 years of growth and intuition.
Jem:Against a budget in a spreadsheet of like, kind of where we're at Like
Jem:we're planning 20, 23 financial year budget, is a fairly new process for us.
Jem:year, just gone.
Jem:Totally value doing a budget forward.
Jem:And, but conflicted against month, the old may, would be just like, cool.
Jem:I'm buying
Jem:that
Jem:I'm buying a laser cutter
Jem:machines
Jem:no again, no answer.
Jem:It was
Jem:have
Jem:that got going moment, but um,
Justin:than lot things, but,
Justin:budget going into like a sliding world was probably a pretty good
Justin:understanding the
Justin:It be the right idea and definitely something I keep stable,
Jem:Yeah,
Justin:yesterday
Justin:not considering buying any new trying to keep the ones we
Jem:totally.
Justin:fairly treacherous at the moment with the way that especially, I feel
Justin:the U S economies are going right now.
Jem:Yeah.
Jem:Yeah.
Jem:And I think that's a very wise, sorry, safe approach to, to
Jem:be honest or retain your cash.
Justin:Not that a purse is going to break your most businesses budget.
Jem:I know, but everything stacks up.
Jem:Yeah.
Justin:Yeah.
Jem:I think, oh, it's going tangenting here, but I think, the
Jem:most valuable things I got out of
Jem:that trip
Jem:travel show was flying, being the air an hour, each way.
Jem:I'd forgotten how amazing that Headspace is.
Jem:Like it's the most unaccountable time the phone's off you strapped in a seat
Jem:with like the sketchbook comes out and I got productive, critical design
Jem:thinking done in those two hours of flight in like the last two months.
Jem:Like it was just so good to just punch out some work is awesome.
Justin:as well.
Jem:in a fever just like away, like page after page are disgusting, I wouldn't
Jem:I imagine it Especially
Jem:but
Jem:we're going on a little
Justin:You're like rain man all over around you people next Like, what is
Justin:And
Jem:yeah.
Justin:so much
Jem:I'm still not
Jem:like well
Justin:time than I have
Jem:Yeah,
Jem:Yeah,
Jem:situation
Jem:some machines on the way up.
Jem:And I designed some products on the way back.
Jem:It was good.
Jem:It's a good time.
Justin:Oh boy.
Jem:Yeah, that's
Justin:Yeah.
Justin:I love that too.
Justin:I haven't flown
Justin:just at
Justin:2019
Justin:Have you had any challenge with trying to plan your product costing
Justin:or just like design features basically based on having scarce materials,
Justin:has this been a thing and now you've changed some of your stuff, but is it
Justin:been continuously changing for you.
Jem:I'm going to say, no, there's certain materials that we've run out
Jem:of and we'll probably never get again.
Jem:Like, I think we machined the last sheet of 18 male or made a radiata plywood.
Jem:Which is a product we've been using for 10 plus years.
Justin:Just pine, right?
Jem:yeah, it's as
Justin:Basically.
Jem:and and it's not that we can't get it at all.
Jem:Like we could go out and find it again, but our supplier has stopped
Jem:bringing in that particular product.
Jem:And it was just a really good moment for us to say, cool.
Jem:All right.
Jem:That's the last of the south American radiata, we're going to get, let's
Jem:switch that to Australian local stock.
Jem:So it's not that it's impossible for us to get it.
Jem:It was just, yeah, a real good
Jem:what you're
Justin:assuming Yes
Justin:then.
Jem:yeah, it's more expensive to get the local stuff.
Jem:And yeah.
Jem:There's challenges, but nine nothing.
Jem:ball stuff being
Jem:Like the new, kid of parts update won't have any film place plywood in it because
Jem:that's Birch we still have access to.
Jem:But I expect it to run out as well point, or just get like it's already gone up I
Justin:saying
Justin:us to
Justin:Chosen to troublesome products, materials out of Yeah, I like yeah.
Justin:we set off with the knack so
Justin:line
Jem:and
Justin:stupidly expensive
Justin:things like these just way that it hangs on the wall, kind of joinery, I just
Justin:I don't know how to make alternatives.
Justin:That would be as or as reliable and to change it testing it
Justin:in a significant way, time.
Justin:I wouldn't want to put that in people's hands and not know how it works.
Justin:I don't know.
Justin:I overthink all these things, I would rather that than something falling
Justin:apart on somebody where I've kind of come to is just trying to go with
Justin:basically the same thing you're doing.
Justin:It's not a local product necessarily, but like the apple fly is I
Justin:understand they're going to keep doing everything they can to keep making it.
Justin:And the core is Birch, but the price will go up and they'll
Justin:keep finding a way to get it.
Justin:I don't know if that means like blood money or what, but hopefully not.
Justin:I feel like they're a better company than that.
Justin:You know, trying to figure out how to get that here.
Justin:That's the only thing I can think of is to do that or to not make like the plywood
Justin:boxes that we've been making for it.
Justin:And just trying to finally biting the bullet of that's the way we have to go.
Justin:There's no, like, hoping.
Justin:Baltic Birch comes back.
Jem:Yeah, it's hard.
Jem:Isn't it?
Jem:When you've made a whole bunch of design decisions around the qualities of
Jem:Birch and then to try and sub that out
Justin:yeah.
Jem:is challenging.
Jem:We're running into that now because with, you know, I suppose at some
Jem:level, we're just making a flat out kind of ethical decision to go call.
Jem:Let's get local materials rather than imported materials, well aware that
Jem:that's going to introduce all sorts of production challenges, which are
Jem:already running into like the hoop Pines, nowhere near as consistent in
Jem:terms of its thickness across the sheet.
Jem:So we're doing do much more sort of sanding tolerance, control, new challenges
Jem:with like setting the material thickness to start, like where do you pick the
Jem:nominal material thickness out of a sheet and then what the sand to, and
Jem:also at such tricks and challenges, even just little things like Ola Val sort
Jem:of route a manual rabbit table tooling is set up for 12 and 18 mil stock.
Jem:Whereas all the hoop pine sort of 12.7 and 19 like subtle variations in thickness.
Jem:Alright, retooling resetting up resetting processes.
Jem:But yeah, coming back to your point, like just structural details, like
Jem:I'm doing some product development for a client at the moment, we machined
Jem:parts this week that Ben looked at was like, oh, I comfortable about how
Jem:run
Jem:Baton engages with that rebate.
Jem:Like, the hoop is going to de-laminate.
Jem:I was like, oh yeah, no, that's a really good point.
Jem:That is a risk.
Jem:We test that thinking about it now, it's like, there's definitely
Jem:Birch structuring, like, but assumptions going on there.
Jem:Like if that had been machine in Bert, I don't think anyone would have
Jem:questioned it, but because it's in this material, that's subtly Waco.
Jem:Like nothing can compete with that, like insane toughness of, but,
Justin:I was curious
Justin:and some don't feel
Justin:we always I feel
Justin:even pre
Jem:Um,
Justin:And like voids.
Justin:Do you have a
Jem:yep.
Jem:Yeah, definitely
Justin:it after you cut the parts or
Jem:depends on the project.
Jem:I prefer not to feel anything the kind of stuff
Jem:affecting the usability.
Jem:Like it's a desktop or a tabletop there's that void, that's going to actually fill
Jem:up with stuff then absolutely feel that.
Jem:But if just purely aesthetic, like ingrain void that machine through, I'd to fill I
Jem:feel like I being more to the material.
Jem:this maybe
Jem:I don't like the Phil
Jem:started to anger in situation, yeah, certainly more, more voids in the
Jem:coupon than we used to in the Birch.
Justin:Yeah, That's for a structural scenario.
Jem:Yeah.
Justin:It's
Justin:that was going to be your answer, those features Cause
Justin:some of those
Justin:honest
Justin:And it, it seems like you have over time,
Justin:way
Justin:move to those kind of other solutions that that you can get locally.
Justin:Are
Jem:recently, to be we've been, it's forced hand, which has
Justin:Yeah.
Justin:Yes.
Jem:it's
Justin:Got a ton of RFQ is of course the first couple of days of being home sick.
Justin:Uh, I think I got like four on Monday.
Justin:Some of them easy nos, but yes.
Justin:That's not yeah, cutting some and I, I I battled this idea for out.
Justin:I'm not strictly to my default diary times.
Justin:Right.
Justin:Like, like you've described, but I have had this a couple of times, be it any
Justin:scenario it's R D quoting it's sales and I'm always one that's like when I'm in a
Justin:flow of working that I don't ever want to leave that flow, like whatever that is.
Justin:for example, like, even with quotes, it's like I'm in this
Justin:head space of crunching numbers.
Justin:What do you do when you hit the end of your, quoting block, but
Justin:you have to close to do that.
Jem:I
Jem:feel
Jem:like, oh, good question.
Jem:I don't find flow.
Jem:very often.
Jem:I feel like I'm interrupted so regularly that I get dragged away.
Jem:Before I have a chance to think, oh, I'd like to keep doing that.
Jem:And then it's two hours later.
Jem:I'm like, what was I doing?
Jem:Ah, that's right.
Jem:Oh, well, I'll finish that tomorrow.
Jem:But yeah, I know.
Jem:I think the way I've structured my default diary things and with
Jem:some sort of logic all time.
Jem:So my quoting window stops when lunch starts never on Down's tools
Jem:and comes into the lunch room.
Jem:And often I'll push through like halfway through lunch or even all
Jem:the way through lunch to try and finish a quote to get it ready.
Jem:So Sarah has got it to send after lunch.
Jem:So like I stretch that time through lunch sometimes, but there's still kind of.
Jem:I read them to the day that makes sense to put down whatever I'm doing.
Jem:Same with R and D as people come the building, kind finishing
Jem:my R and D time, there's nice.
Jem:It'd be continue that Headspace, but I find it really breaks
Jem:work
Jem:and my rhythm as people into the building,
Justin:Yeah.
Jem:And
Jem:breaks down the spice.
Jem:I was eating and I move into the
Jem:just
Jem:sort of natural
Jem:stick to
Justin:I would like
Justin:And uh, just independently day and kind of check in
Justin:morning and
Justin:done or something like that.
Justin:Yeah.
Justin:I don't know.
Justin:I, it's not important.
Justin:I'm trying bash out for myself.
Justin:I want to this?
Justin:Or is the productivity more important?
Justin:I think probably the schedule's probably because then I'm getting done what
Justin:I've intended to and all but sometimes they don't, like I said I don't do.
Justin:Like I don't have a production prep thing to do.
Justin:we don't have a new job.
Justin:And then I do stick through, but I think maybe, maybe the answer is when
Justin:I have enough do in each of these segments, then you go with those,
Justin:you go with the thing then the next block rather than sitting there.
Justin:And, and it's, it's just a tough challenge because what happens when
Justin:people are expecting quotes and you just keep, you can only get done to it.
Justin:that time period.
Justin:Like when he, I guess you just stay late.
Jem:Yeah.
Jem:Look, if you've promised someone something, yeah, I stay late.
Jem:But I find the two hours a day, I get through quotes so much more
Jem:consistently and people are waiting, like getting stuff much quicker
Jem:than I used to be in the old model.
Jem:In the old model stuff would sit for, weeks sometimes.
Justin:Hm.
Jem:And then I'd have, you know, huge rush of quoting and
Jem:got a whole bunch of stuff out.
Jem:And then as a result would have a huge rush of work.
Jem:And then I would stop quoting because we were too busy and we'd have this, like
Justin:Yeah.
Jem:structure.
Jem:By being strict and only doing those two hours a day or trying
Jem:to it's really just flattened out production wives most part, yeah.
Jem:Certainly helped in that respect.
Jem:I think something that the other tool that I think could be useful,
Jem:which you know, is probably a little different between you and I.
Jem:In terms of, I'm trying to weave my team, I'm trying to sort of
Jem:routine distraction where possible.
Jem:So we have a structure in place of like for my key staff, we have a
Jem:designated time every day where we check.
Jem:For Sarah it's you know, 10, 15:00 AM Cole or Aaron it's,
Jem:you know, eight, 15 the morning.
Justin:Yeah.
Jem:and whether that's, you know, and we try and keep lists through each other.
Jem:pretty
Jem:like badgering each other throughout
Jem:important
Jem:like, it's not urgent, put it on the list, put on errands Lewis, it on John's list.
Jem:And then at the pre designated a time we both know we're going chat, it's like,
Jem:cool, what have you got on nothing today?
Jem:Go carry on.
Jem:Or like, yeah, I've got a few questions.
Jem:And that's, I find that a really way to like,
Jem:this
Jem:distract each other, but also have a, known I dunno, do you, informally
Justin:Yeah.
Justin:the on slack
Justin:be a lot more to Anyway, it was could never get anything accomplished when
Justin:it was just like a, Hey, how do I fix
Jem:yeah,
Jem:is
Justin:I totally see that.
Justin:And I would try do same how
Justin:to like home when we had more
Justin:throughout the
Justin:I'm distant,
Justin:Just
Jem:yeah, totally.
Justin:there's less, it's almost like an office with a closed door.
Justin:I think everybody's always been really respectful of trying to not
Justin:be distracting with each other, but it just happens like you got the
Justin:CNC running and there's a problem.
Justin:And you're the one that did the cam, like who are you gonna go talk
Jem:just Yeah.
Justin:Um, yeah, I dunno some point I'm sure.
Justin:And.
Justin:yeah
Justin:to have somebody else that's doing the cam probably as well as
Justin:somebody else that's in between.
Justin:You know, that's actually helping manage those things too.
Justin:And that'll, that'll make a big difference get
Justin:there.
Jem:Did you listen to the
Jem:could be tough
Justin:I did,
Justin:I was a little I guess hesitant, I didn't know how sad I was going to be.
Jem:Were you sick at the
Justin:What did I, is it less yesterday?
Justin:I think I listened to it, kind of
Jem:I
Justin:playing with slicing, maybe pants and listening to
Justin:that and uh, yeah, that was good.
Justin:And yeah, I dunno.
Justin:It's I mean, you could tell like Jimmy talking through his, his friend and Trump.
Justin:yeah
Justin:that he's very emotional.
Justin:I can't imagine being able about it so soon after even
Justin:communicate as much as he did.
Justin:I have not heard that show before, so I don't know much
Justin:about the other Bob Clagett.
Justin:Is he the, I like to make stuff guy that's all right.
Justin:Yeah.
Justin:don't really follow him much either, but no of him.
Justin:I dunno.
Justin:Yeah.
Justin:It really resonated.
Justin:I've always had a huge gratitude towards anybody that's worked
Justin:for us in almost everybody to a T has been incredibly dedicated.
Justin:And I mean, we don't get into each other's personal lives much, but like
Justin:when we're at work, it's respectful.
Justin:And I say I have even love for a lot of them that have worked for us and.
Justin:I definitely related to the feelings he was having of losing somebody
Justin:and just trying always not take that granted, I think is a good memento,
Jem:Yeah.
Justin:definitely worth listening.
Jem:which I
Jem:um, Progress on the
Justin:Yes.
Justin:A little bit.
Justin:I uh, that you were making progress on your, so I felt, I
Justin:felt the peer pressure to continue.
Justin:And I dug into the kits a little bit more in terms of playing with it.
Justin:And especially like you said, in Shopify and I'm using this simple bundles plugin
Justin:that I've been playing with and it.
Justin:As with everything there's limitations on the bundle plugin with variance and
Justin:really the thing that I think I'm striking up against now, do it in a more way is I
Justin:wanted to be able to have kits that could use either vertical or horizontal panels
Justin:as being an option you could choose.
Justin:But as of yet, I can't figure out how to do that with this bundle plugin.
Justin:So I'm sure I could,
Jem:a
Justin:you know, escape out of that and do it a different way.
Justin:But I think I may have to just have like, I have one called
Justin:like knack bowl apply kit.
Justin:It might have to be horizontal or some kits may only be certain
Justin:orientations or something like that.
Justin:that's one of my weird constraints I'm running into, but I have multiple
Justin:kits and I'm putting stuff into them, which is a big progress.
Justin:I worked on some graphics.
Justin:I think I might've sent that to you last week, too, where it's kind of
Justin:taking all of the objects that go on the wall and then trying to make
Justin:them into something that's scale representation of how much take up.
Justin:And I'm going to try and put those on each of the objects in hope that that
Justin:helps people understand how much they can throw onto each wall themselves.
Justin:And the other thing I had a thought of is you could do
Justin:automatic kind of discounting.
Justin:And my whole intent is, you know, with a kit, your erases our cart value, right.
Justin:also is a benefit to them if they order more at the same time.
Justin:So I thought, well, if you buy a kit and you want to add something else, I
Justin:think I can throw in like an automatic discount of those other things that
Justin:happens at the same time, as long as it's kind of the right formula.
Justin:It's amazing how you just try some of this stuff, like you've been
Justin:saying you get, you get somewhere.
Justin:He had some progress made.
Justin:feels
Jem:Yeah.
Jem:It's like, like my canopy has, but it's being informed by the tool.
Jem:And if the tool is Shopify and the constraints, what can I can and can't
Jem:do I find yeah, super effective.
Justin:Yeah.
Jem:That's great.
Jem:That's fine.
Jem:I really like your graphic style, by the way.
Justin:Of that one.
Justin:I sent you.
Jem:Not just in general, like
Jem:all the, all your graphic collateral on your website and
Jem:bits and pieces you've sent me.
Jem:It's nice.
Justin:Thanks.
Justin:I'm probably a one trick pony in terms of, I don't have a lot of variability in it.
Justin:It's kind of like, my style is the one style I have.
Jem:Great.
Jem:So it needs to be, I remember when I was studying industrial design at uni
Jem:and I remember a comment from one of the, I think it was a graphic design
Jem:lecturer that we were industrial.
Jem:done this sort of publication outcome.
Jem:And I remember a graphic design lecturer about how he really liked
Jem:limits with
Jem:the graphic
Jem:of
Jem:design cohort, very sort of
Jem:people would
Jem:graphic
Justin:Yeah,
Jem:weren't really aware
Jem:reason
Jem:sort of like I think he described it as navel
Jem:um Let's sort with industry stuff, just how do we communicate
Jem:ideas in play and effectively,
Jem:design thing
Jem:in
Jem:my
Jem:to
Jem:in rhino using hatch
Justin:I definitely know my And there was lot they
Justin:of you're describing in architecture, where it not capitalize the first
Justin:design underscores all place no I'm sure I of that too,
Jem:Yeah.
Jem:call
Justin:my brother was in a portion design school at one point is a
Justin:of, in looking at and like And I remember he told me some years ago,
Justin:really like a Nack product has turned
Justin:feel
Justin:or something, a more straightforward name basically like an
Justin:Ikea, crazy, you know, like.
Justin:Something that doesn't really make any sense.
Justin:And he was like, I don't know.
Justin:I don't really think you're that kind of person.
Justin:I think you name it straightforward as possible.
Justin:And that's been the easiest path for me after that.
Justin:It was like, I don't need to over-complicate it what it is.
Justin:Not really like innovating names here.
Jem:Yeah.
Jem:Yeah.
Jem:That's good advice.
Justin:All right.
Justin:So has I say your kid of parts is a
Jem:Kayla Kiva?
Jem:Yeah.
Jem:Has made some good progress.
Jem:I definitely feel the pressure of this.
Jem:Like as the week progresses, I'm like, shit, I really need to make some progress.
Jem:So it's very effective.
Jem:Made some solid progress yesterday.
Jem:I'd already committed to dimensions, but sort of finally
Jem:modeled up all the components.
Jem:The new components infusion gave them part numbers, skews, whatever.
Jem:And then when Josh got in yesterday, I was like, cool, here's all the parts.
Jem:And here's the starting configurations that I want.
Jem:And he muddle them up so I could start rendering and thinking.
Jem:Getting them online.
Jem:So it's a few, few more components than the existing good apart system.
Jem:So it need to sort of think how is communicating the different
Jem:configurations and we'll probably offer a few different kit sizes this
Jem:time, sort of small, medium, large, rather than just one big kit yeah.
Jem:And that's That was good.
Jem:for
Jem:scared when I I
Jem:are mad it
Jem:like iteration bought one last or whatever oh, no, I missed out on.
Jem:Yeah, but I don't know to transition to any product, there's always going
Jem:to be that stop one and start another, and we're not the first hard stop.
Jem:to service new ones, not backwards compatible, but
Justin:like a well-known sunset date, you know, we'll do it another And there'll
Justin:have
Justin:people that see it.
Justin:and people someone who's had a year training.
Justin:And I sent a bunch of warnings,
Jem:that.
Jem:feeling
Justin:this there's you're going I don't know it's just going to happen.
Justin:And I, I have the same
Justin:a We'll continue
Justin:I try to limit kinds of problems
Justin:part
Justin:a want people mad.
Justin:it wears on you, I think.
Justin:And probably if we just find a way to ourselves when you make those decisions,
Justin:it's easier to make the best ones for the business when you don't have to
Justin:directly the customer service messages,
Jem:totally.
Jem:Yup,
Justin:I do all of them.
Jem:yup.
Justin:um,
Justin:Yeah, I know that, that, I'm sure that's driven way too many of my
Justin:thoughts over the last year about the wall and stuff like that.
Jem:yeah.
Jem:Yeah.
Jem:Official.
Justin:That's good.
Justin:I, it seems like you just like rocketed from, it seemed like a big problem we were
Justin:talking about with all the dimensions.
Justin:Then new me seems to have the decent amount and then all of a
Justin:sudden you were making parameters.
Justin:So good
Jem:just, just committing.
Jem:And thanks.
Jem:Feel YouTube fusion, rendering video by the way,
Jem:I've been meaning to watch that
Jem:fusion doesn't
Jem:And I was
Jem:to
Jem:Cause I've thinking, I wonder what Justin knows about fusion rendering that
Justin:Yeah
Jem:sitting down yesterday afternoon to start rendering
Jem:you
Jem:it like, cool.
Jem:I just put it on the other screen and just watch I think I'm across most
Jem:of what you talked about, but then just being, seeing the way you were
Jem:using those light admitting tubes
Justin:Hmm.
Jem:off camera, I was like, I'd played with light admitters
Jem:a little bit, but never sort
Jem:all
Jem:it.
Jem:Looking just terrible.
Jem:And so I just persisted for an three minutes.
Jem:I was like, oh actually, this this is nice.
Jem:Like I can make this work.
Jem:So that was cool.
Justin:make it super easy.
Justin:Like, know, you got
Jem:yeah,
Justin:I
Justin:final rendering that looks okay.
Jem:yeah,
Justin:can make while
Justin:I'm glad it's somewhat helpful.
Justin:It's pretty low views, but the people that have
Jem:yeah.
Jem:Cool.
Justin:of
Justin:Dolly thing at
Jem:to light it up too
Justin:Yeah.
Justin:This is going to be a mess.
Justin:thing called Dali and it's like an AI app and you can
Justin:type in what you wanted to say.
Justin:And so I started off with CNC baby pants and it creates.
Justin:and I was much
Justin:combinations of those things.
Justin:So this was pretty terrible.
Justin:And you can, I'll probably post some of these videos where
Justin:you can go watch the YouTube.
Justin:This one's a little bit better.
Justin:Baby pants with metal ducting for legs that are red.
Justin:it's mostly just baby pants that look like red.
Justin:This is my favorite by far baby pants with metal ducting for legs,
Justin:especially the middle one is fantastic.
Justin:Two podcast guys who are friends, the
Justin:faces are disturbing.
Justin:I think we'll have to use this one.
Justin:It's like a, a bad expressionists , The, baby writing a spindle with
Justin:red pants kind of disturbing.
Justin:I think I have one more, an Australian guy named Jim with a robot and
Justin:the faces are just so strange.
Justin:You have to kind of your way through basically dos have their
Justin:like, server that you gotta try it.
Justin:If I did these kind of COVID fever.
Justin:So you wouldn't be surprised that they're a little strange.
Jem:Yeah.
Justin:I found that entertaining.
Jem:Cool.
Jem:I'll have a go at that.
Justin:Yeah.
Jem:Excellent.
Justin:There you
Jem:Very good.
Jem:Nice.
Justin:All right.
Justin:What do you, next step on you?
Justin:You've handed off kit of parts.
Justin:it on its way?
Jem:No, I haven't handed it off, but uh, I think next step
Jem:is building an app Shopify.
Jem:yeah Again, do what you're doing.
Jem:Try and build out the variant logic.
Jem:Hopefully these renders will help to find the kit like pot quantities and stuff like
Jem:yeah, to overthink not make regrettable decisions either somewhere in the middle.
Jem:I really want to get them out this month if I can,
Jem:we need a bit of web
Jem:funny
Jem:and also aware of like, now that I've of announced what doing on Instagram.
Jem:I don't
Jem:So
Jem:they were about month, I don't to all uh, waiting for product that then doesn't
Justin:yeah,
Jem:created a bit of back pressure for myself.
Justin:How do you, all,
Justin:try not it
Justin:do you do any type of pre-orders
Jem:no.
Justin:Yeah.
Justin:Oh yeah.
Justin:a
Justin:update.
Justin:Web
Justin:I always have
Justin:pretty
Justin:at the end of these is I went to order a bunch of materials for
Justin:baby pants to production runs
Jem:and
Justin:I'm
Justin:on my path hopefully finding some
Justin:buying something this drop
Justin:definitely, I don't imagine going for them.
Justin:so
Jem:or
Jem:To have in one
Justin:yeah, hopefully, So I may do some form of like a, I don't
Justin:want it extensively, but some form of backorders, so we know
Justin:how much to kind of stock for and,
Jem:Cool.
Justin:and cause.
Justin:And the printing, like we all know I've talked about, it's going to take
Justin:some time to kind of keep up with that.
Justin:yeah.
Justin:I don't know.
Justin:It's it'll come as it comes, I think, I've never not shipped a product
Justin:to somebody of yet dozen years.
Justin:So not that anybody knows
Jem:sure Okay.
Jem:Have you thought about doing a pre presale for baby pants?
Justin:Yeah.
Justin:Sorry.
Justin:That's kind of what I was thinking.
Justin:It was probably do some type of controlled backward
Jem:Yeah.
Justin:Probably sell a few that we have stock for.
Justin:Make the messaging clear that this is going to take a few weeks because
Justin:the supply chain is a nightmare.
Justin:The same thing that I've been ordering to test all of a sudden
Justin:was like six to seven weeks out.
Justin:And I was like, what?
Justin:Wait, what, what?
Justin:Now that I want it.
Justin:It's not there.
Justin:It has a little frustrated with that.
Jem:Yeah.
Justin:Hey, it is what it is.
Justin:Yeah,
Jem:this
Jem:Awesome.
Jem:sniffling mess
Jem:I'll
Justin:Off we go.
Jem:I have, yeah.
Jem:Feeling better in nighttime.
Justin:think this helped a little bit.
Justin:I was afraid my voice would go out, but I'm feeling all
Jem:You seem pretty.
Jem:seem pretty good.
Justin:I haven't had a lot of talking, so maybe it's just been built up.
Justin:Yeah, yeah.
Justin:Have a good weekend.
Jem:Yeah.
Jem:you too.
Jem:Take care.
Jem:Bye.
Justin:But
Jem:fall into hate.