Offer stacking might feel like momentum, but for many expert business owners, it's capping growth instead of creating it. In this episode, Tara breaks down why launching offer after offer confuses your customers, dilutes your authority, and produces revenue that never compounds and what to build instead: one Signature Pathway that becomes the flagship experience everything else is designed to lead people into.
In This Episode You'll Learn:
Resources:
Tara Bryan is the creator of the Infinite Scale Method™ and host of The Scalable Expert podcast. She helps expert business owners, coaches, and consultants turn their expertise into a scalable business built on a signature framework and systems that deliver results without requiring more of their time.
Learn more at www.thescalable.expert and www.taralbryan.com
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Hey, everybody.
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:Welcome to season three of The
Scalable Expert Podcast, the show for
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:established expert business owners
who are maxed out on time and ready to
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:find the scalable impact of their work.
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:I'm your host, Tara Bryan, founder
of The Scalable Expert and creator
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:of the INFINITE SCALE™ Method.
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:If you've built a business around
your expertise but feel stuck
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:in the time for money trap, this
podcast is your path forward.
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:Each week, I'll share stories and
strategies and shifts to help you
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:step into a new scalable business
model by declaring your authority,
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:packaging your expert framework, and
streamlining your offers and systems
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:to ultimately become a scalable expert.
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:Because it's not about working
harder, it's about building smarter.
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:All you need is one signature
expert framework, and you can
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:deliver an infinite amount of ways
to be able to scale your business.
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:All right.
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:Let's get started.
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:Hey, everybody.
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:Welcome to today's episode.
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:I am thrilled that you're here.
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:Hey, we're gonna continue our series,
we're talking about the expert authority
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:system and sort of the last piece that
I wanna talk about for this system
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:itself is for my offer stackers.
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:I have been talking to
time sellers, right?
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:So you have been selling your time in
whatever it is that you're doing as an
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:expert business owner; services, projects,
different things like that, so you or your
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:team has been exchanging time for cash.
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:So this episode is really
gonna be for my offer stackers.
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:My offer stackers are
those folks who are…
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:who believe that in order to grow
and scale, you have to continuously
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:be launching more and more offers.
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:So, you don't have an offer problem,
it's not so much about how many offers
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:you can create because you could get
revenue from some of those offers, right?
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:You come up with something, some cool new
something or other, and you put it out
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:there and your customers buy it, and you
get a little bit of a cash infusion, um,
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:and then something else comes up, and you
create something else, and you get another
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:little cash infusion and, and etc.,
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:etc.,
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:etc.,
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:right?
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:So offer stacking tends to be like that,
where you're like, "Ooh, I have a new
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:idea," or, "Oh, there's something new
in the market," or, "This would be a
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:really great thing to, to give to my
customers," or blah, blah, blah, right?
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:Like, whatever you can dream up.
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:Typically what happens is you're trying
to come up with new and exciting things
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:to get cash infusion into your business,
which is a temporary solution, quite
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:honestly, for growing your business.
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:It's not actually exponentially
gonna grow your business, and so what
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:happens is a couple different things.
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:The first thing is, is your customers
start to get a little confused, right?
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:So they're like, "Okay, yeah, I wanna
buy that," or, "I wanna buy that," or, "I
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:wanna buy that," and they're kind of…
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:usually they're smaller ticket items.
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:And, um, and so either your customers
get tired because they keep buying lots
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:of different things, and some of them
are connected and some of them aren't.
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:And so while they probably think
they're great, what happens is they
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:get fatigued by buying all these
random things, and so eventually
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:they're not gonna continue buying each
of those offers that you're throwing
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:out there, or they're just gonna get
distracted by all the different things.
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:The second thing is, is that when you're
trying to establish authority in the
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:market and you're just putting out
whatever new offer you can think of 'cause
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:you love to create things, it does create
confusion in terms of what your expertise
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:is and what your authority is, and you
don't actually get to be known for the
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:actual methodology or the actual thing
that is your thing in your business.
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:And then third, quite honestly, it,
it's not actually gonna produce the
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:revenue that you want to produce, right?
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:You'll feel productive, and you'll feel
like you're getting, you know, some money
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:in to pay your bills or whatever it is
that you need to do, but quite honestly,
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:in most cases it's a distraction, right?
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:You get $1,000 here, $500 here, $200
here, maybe $5,000 here, but none
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:of it's compounding together, right?
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:It's, everything is requiring a new
launch or a new offer or whatever else.
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:And so you- you're just finding yourself
constantly chasing new things because
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:you're not getting the revenue in that
allows you to just grow your business in
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:a way that starts to have it compound.
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:So if you're in this offer stacker mode
and you're struggling because you're
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:just like, "I just, I don't know, I
don't have my thing yet," or, "I feel
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:like I constantly have to be feeding,
um, new offers out there," one of the,
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:the challenges I'll give you kind of in
changing your mindset is that, really,
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:once you can package your expertise into
a signature pathway, a signature kind of
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:experience, however you wanna call it,
that becomes your sort of flagship offer.
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:That becomes the offer
that doesn't change.
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:It is the one that you ultimately
want everyone to filter
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:into at the end of the day.
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:So that could be anything, like
whatever it is that you want to ha-
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:to create in terms of that experience.
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:I will tell you that in the Scalable
Expert Society, in the Scalable Expert
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:Mentorship, we spend a lot of time
defining what your signature pathway is
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:and that experience that you're creating
around it, so you're creating that
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:consistent customer journey, we talked
about that, in a different podcast, but
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:the goal is to create a consistent journey
that you can just continuously be putting
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:customers in that doesn't change, right?
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:So once you package your expertise into a
methodology and you create that journey,
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:then you can just put customers in, give
them an, an amazing experience, see that
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:they're getting consistent results-, that
is the foundational and core experience
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:that you wanna create in your business.
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:That is the foundation of your business.
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:Then what's gonna happen is, as you are
out in the market, there are a number of
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:things that you need to do to get people
to know, like, and trust you, right?
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:Like, we're in a huge trust recession
right now, which means that when you
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:show up there are probably multiple
ways that people want to consume what
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:you have to offer so that they start
to know, like, and trust you, right?
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:When they see you have a methodology,
when you have a couple of sort of
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:lower ticket offers that you have
out there, then the, the goal isn't
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:to just stack a bunch of offers.
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:The goal is to put something out
there that naturally brings your ideal
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:customer in to your signature experience.
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:So a lot of times there's sort of
like this, you know, it, there's
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:lots of different ways that people
call it, but basically like a
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:foot in the door offer, right?
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:So somebody comes in, they are, they wanna
just taste what you have to offer and then
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:they come into your signature experiences.
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:So a lot of times people will
equate it to, um, you know, you,
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:you get like a sample, right?
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:Like you get a, a food sample, or you
get a perfume sample or whatever, right?
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:People give you a sample so
you can try it, and then you're
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:like, "Ooh, I really like this."
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:And so then you buy the real thing.
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:That is the goal of everything
that you're creating to attract
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:your ideal customer, right?
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:And so any offers that you're creating
go with that, that whole theme of
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:you want to bring in and attract your
ideal customer who naturally would
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:go into your signature experience.
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:And so- all you're doing is creating
a bridge from them not knowing you to
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:going into your signature experience.
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:So that's the goal, it's to build trust.
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:It's not to build a bunch of
offers that may or may not pay
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:you some, some dollars, right?
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:Like, yes, there's lots of different
approaches for what that small- smaller
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:piece of revenue ends up being as you move
them into your signature offer, but, but
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:ideally, the goal is just to bridge that
trust from them being a stranger to them
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:coming into your signature experience.
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:But you've got to have
the signature experience.
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:So often, offer stackers have
all the offers, but there's no
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:signature experience that they're
trying to drive people into.
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:So that's the shift that I would
say from an offer perspective.
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:It's not just like, "Let's
just do one more offer.
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:Let's just do one more launch."
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:That's not actually building a, a
sustainable and scalable business for you.
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:You have to have that foundational
piece of where you're driving them
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:into, and once you can do that, then
all the offers then all make sense
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:because they're all going, they're all
leading to the one, signature experience.
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:When you can put it in your mind that
way, it stops being overwhelming,
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:and it starts to just be, again,
a stop on that prospect's journey.
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:So when you look at the, the customer
journey, you have the prospect,
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:they're coming in, they s-, they're
stopping in one … They're stopping
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:in, like, a pre-arrival stage, right?
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:You want them to have a little bit of
a taste, they have a little bit of an
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:experience and a sample of what you
have to offer, and then they leapfrog
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:into, "Yep, you … I trust that you
have the solution to the problem that
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:I have, and you are able to provide me
the best path, the, the most perfect
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:path to go from point A to point B."
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:That's it.
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:I mean, that's essentially the
whole business right there.
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:So you may have to create some, some
little, tasters and some samples in order
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:to make that, that, that part of the
journey happen, but that's where it fits.
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:It's not just like, "Well, I'm just
gonna keep doing all these random
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:things in order to hopefully get some
people in the door paying me money,
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:because if they pay me, then they may
buy something else in the future."
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:Which may or may not actually happen.
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:So when you do this work, that's really
where you're starting to shift your
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:attention in order to be scalable.
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:Because the, the scalable
component of your business
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:is your signature experience.
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:It's not how you're
bringing people in the door.
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:What that allows us to do then is to
then start focusing on that signature
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:experience and building Scalable Delivery.
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:Because as you continue to build out
this journey, and again, add in your
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:10, your 100, or your 1,000 customers,
the Scalable Delivery becomes the next
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:piece of the puzzle and the next system
that we need to have in our business
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:in order to continue to grow and scale.
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:So in the next podcast that we have,
we're gonna start diving into that second
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:system, which is Scalable Delivery.
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:All right, until next time.