Just when you were starting to feel comfortable with SEO, here comes AEO—Answer Engine Optimization. If you’ve heard that people are getting found through ChatGPT and started wondering if this is yet another marketing trend you need to master, take a deep breath. In this episode, I’m breaking down exactly what AEO is, how it connects to what you’re already doing with SEO, and why it’s not as overwhelming as it sounds.
You’ll learn how therapists are already getting discovered through AI tools (even without doing anything “fancy”), why specificity in your copy matters more than ever, and what small updates you can make to your website to stay ahead. The good news? If you’ve been following the guidance I’ve shared on this podcast or inside my programs, you’re likely already in great shape.
Here’s what you’ll learn in this episode:
1️⃣ Why AEO isn’t a brand-new marketing mountain to climb—and how it builds on your existing SEO efforts
2️⃣ The kind of therapist website copy AI tools are actually looking for (and why general, vague content just won’t cut it)
3️⃣ Five simple, no-overwhelm steps to make your site more findable on tools like ChatGPT, Gemini, and Perplexity
Resources & Links Mentioned:
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Explore more marketing support for therapists: The Walker Strategy Co website
About Marketing Therapy
Marketing Therapy is the podcast where therapists learn how to market their private practices without burnout, self-doubt, or sleazy tactics. Hosted by marketing coach, strategist, and founder of Walker Strategy Co, each episode brings you clear, grounded advice to help you attract the right-fit, full-fee clients and grow a practice you feel proud of.
Hey there.
2
:Welcome back to Marketing Therapy.
3
:Just when you thought you were finally
wrapping your head around this whole
4
:marketing thing around SEO and websites,
here comes AEO Answer engine optimization.
5
:You're hearing people are getting
found on Chat GPT, and all of
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:a sudden you're like, awesome.
7
:Another marketing acronym.
8
:I have to learn another thing on
my plate that I didn't really sign
9
:up for, but now have to deal with.
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:Here's what I want you to know,
and here's what we're gonna
11
:dive into in this episode.
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:AEO is not some brand new
big thing you have to master.
13
:You don't have to go out
and get a certification.
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:You don't have to learn a
whole separate skillset.
15
:Okay?
16
:Interestingly enough, AEO answer
engine optimization is really just a
17
:natural extension of SEO search engine
optimization, the thing you have
18
:probably already heard about for years.
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:Clinicians have been talking about
getting found on Google since I
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:began serving therapists six years
ago, and certainly far before that.
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:This is something that has
been on therapist radar for
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:years and years and years.
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:I think of AEO answer engine optimization
has SEO's kind of conversational
24
:cousin or maybe an older brother
who's just a little more talkative,
25
:not an entirely different family.
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:Okay.
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:This is good news for you.
28
:It means that you don't need to go
throwing out everything you've learned
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:or totally overhaul your strategy
to your website or your marketing.
30
:You simply have to keep building
on what we already know works.
31
:So in this episode, I wanna kind of pull
back the curtain and show you what AEO
32
:actually is, how it relates to SEO, how
it's different, what you can be doing too.
33
:Ultimately rank, not just on Google,
but on Chat GPT, Gemini, perplexity,
34
:all of those AI tools as well.
35
:We've actually seen signs that Chat
GPT might pull from Google results.
36
:Okay?
37
:That tells us that SEO still matters.
38
:And if your copy was already written
with clarity and specificity and client
39
:friendliness in mind, then you are
probably further ahead than you think.
40
:Okay, so I hope if nothing
else, this episode is actually
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:rather encouraging for you.
42
:So today we're gonna talk about what
AEO actually is, how it works when
43
:people are using AI tools to ultimately
find a therapist and some simple
44
:steps you can be taking to make sure
your website is optimized for this
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:new kind, this new era of search.
46
:Like I said, my hope is that by
the end of this episode, you feel
47
:encouraged because this shift
does not have to be intimidating.
48
:It can actually open up even
more opportunities for the
49
:right clients to find you.
50
:So what exactly is AEO?
51
:Let's start there.
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:AEO stands for answer engine optimization.
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:It's the idea of being findable
when someone goes to an AI tool
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:like Chat, GPT, or Gemini or
perplexity, and asks a question.
55
:Now, before we get too far here, let
me clear up one really important thing.
56
:AEO is not a formalized system, okay?
57
:Unlike SEO, it doesn't have decades
of history or well-documented
58
:ranking factors like SEO does.
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:We know a lot about SEO, not
all of it, but a lot of it.
60
:AEO, on the other hand, is still emerging.
61
:So when people are saying optimize
for AEO, what they're really talking
62
:about is how do we make it more likely
that an AI tool will pull from our
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:website when it's generating answers?
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:That's what we're ultimately looking for.
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:Here.
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:I,
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:this is an important distinction
because these tools, Gemini, perplexity,
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:whatever your favorite AI tool is.
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:They aren't inventing
everything from scratch, okay?
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:They are pulling heavily from
sources that already exist, okay?
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:Google, Bing.
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:Professional directories.
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:Webpages that are already indexed, which
means SEO is still the foundation here,
74
:because if your site doesn't show up
well in Google or in Bing, it's not going
75
:to be very visible to AI tools either.
76
:So let's step back a little bit and
also talk about SEO because it's
77
:really where AEO starts to connect.
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:So, SEO, the traditional getting
found on Google search engine
79
:optimization has two primary sides.
80
:On one side, it's technical, the
kind of behind the scenes stuff that
81
:makes your website function well.
82
:Things like, is your website fast enough?
83
:Does it load quickly?
84
:Does it look and load properly on a phone?
85
:Can Google's bots crawl
it and understand it?
86
:Is your content tagged correctly so
it knows what each page is about?
87
:Okay.
88
:Those are the technical elements,
and all of those things matter
89
:because without them, your site might
not even show up in search at all.
90
:Google cares that those pieces
are in place because at the end
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:of the day, Google wants to give
its users results that are not
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:just accurate, but functional.
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:The website loads, it loads
properly, it loads quickly,
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:all of those kinds of things.
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:But on the other side, we've got content.
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:SEO.
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:This is where your actual words come in.
98
:It's about whether your copy is clear
and specific and credible and helpful.
99
:You may have heard of Google's
EEAT framework, which is incredibly
100
:important, especially for therapists
who are providing a health service.
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:EEAT stands for experience, expertise,
authority, and trustworthiness.
102
:So Google is actually reading your
site and deciding, are you experienced?
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:Do you have expertise?
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:Do you have authority?
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:Can we trust you?
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:It's what helps a search engine ultimately
decide, is this a site we should put in
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:front of someone who's searching for help?
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:Now, here's where AEO
enters the conversation.
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:Answer engines like Chat GPT lean much
more heavily on that content side.
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:They care less about your site
speed or your schema markup, or
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:any of those technical things.
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:And a lot more about, is the
language here conversational?
113
:Does it match the way people
ask questions in real life?
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:Is it specific enough that the model, the
AI tool, can confidently quote from it?
115
:Does it sound authoritative
and trustworthy?
116
:Are there signals proving that
authorit and trustworthiness?
117
:Now this doesn't mean that the technical
stuff doesn't matter because again,
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:these tools are still pulling from
search engines, but it does mean that
119
:your copy, the words on the page, carry
even more weight in this new landscape.
120
:So if we boil it down, SEO is
both technical and content.
121
:AEO is primarily content driven and the
two are connected because AEO depends
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:on the visibility that SEO provides.
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:Is this making sense?
124
:So, like I said, if your website is
already clear and specific and written
125
:in that natural client friendly
language, you are probably already
126
:further ahead than you think you are.
127
:That's why so many of our students in
Confident Copy and clients who have gone
128
:through our Done For You program are
already being found on Chat GPT, even
129
:though they didn't explicitly do anything
for ai, they haven't done anything
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:special, but their copy is specific.
131
:It is conversational, and that's
what these tools are looking for.
132
:So now that we've defined what
AEO is, let's talk about why it
133
:matters and also again, why you
don't need to feel intimidated here.
134
:Because I know that when new
marketing terms start floating around,
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:it's easy to feel that sense of.
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:Oh no.
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:Another thing, another
trend I'm already behind on.
138
:I feel that way about reels still.
139
:I don't know how to make it reel, but
with AEO, the truth is you aren't behind.
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:If you have been abiding by the
best practices and listening to
141
:podcasts like this one and guidance
like mine, you probably are already
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:doing a lot of what matters most
because remember, answer engines.
143
:Like Chat GPT and Perplexity and Gemini
are not building a whole new internet.
144
:They're pulling from the same places
you have already been optimizing for.
145
:So if you've invested in your website,
worked on clear copy, been specific
146
:about who you help and how you're
probably already ahead of the curve,
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:and here's the even better news.
148
:I think a EI is actually a
massive and exciting opportunity
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:for therapists in particular.
150
:Why?
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:Because the way people ask
questions in AI tools is so much
152
:more specific and human than the
way they usually search on Google.
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:So on Google, someone might type
in therapist near me for anxiety.
154
:In Chachi, bt, they might
ask something like, what's a
155
:good therapist in Nashville?
156
:If I just found out my husband has
been having an emotional affair?
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:Do you feel the difference there?
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:That second question is loaded with
detail and context and emotion,
159
:and if your website has content
that speaks directly to situations
160
:like that, you are in a much better
position to show up in those answers.
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:It is why I don't want you
to view AEO as a threat.
162
:It's actually a chance to be found
more easily by the exact clients
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:you love, love, love to work with.
164
:We've already seen this
happen with our students.
165
:I actually heard just last week that
a former student of ours, a graduate
166
:of Confident Copy, Kara, if you're
listening, she mentioned that she's
167
:had three clients come to her recently,
all having found her on Chat GPT.
168
:Another found for someone
searching for a therapist with
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:a spiritual approach for moms.
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:Pretty specific.
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:Another one for infertility work in
the Bay Area, which is very saturated.
172
:Historically, these are not
vague or generic searches, right?
173
:Those people, although we don't know
exactly what they typed into Chat
174
:GPT, to find those clinicians for, of
course we're likely asking some very
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:specific and very human questions.
176
:And because those therapists had clear
niche specific copy, their sites were
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:the ones pulled into chat, gb t's answer.
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:And there's something so
incredibly satisfying about
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:the thought of that, right?
180
:That you were just busy writing your
copy, making your website, and then
181
:doing your thing and Chat GPT is
realizing, oh my goodness, this is
182
:the therapist I should recommend here.
183
:So again, the big takeaway here,
AEO is not a replacement of SEO.
184
:It's not a brand new
thing you need to learn.
185
:It's just an evolution of it.
186
:And if you've been focusing on the
clear, specific, trustworthy copy we
187
:talk about around here all the time,
this shift is actually in your favor.
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:So let's get really practical here.
189
:I gave that example of someone who might
be looking for, support after finding out
190
:their husband had an emotional affair.
191
:We need to think about what it actually
looks like when a potential client
192
:uses an AI tool to find a therapist.
193
:Because if you use an ai, you know this,
the way you ask questions in AI is a
194
:whole lot different than in Google, right?
195
:On Google, you might see
some short clipped searches.
196
:Something like therapist near me for
anxiety, like I mentioned, or DBT
197
:therapist, Nashville, something like that.
198
:But when someone comes to Chat GPT or
Gemini, whatever their favorite tool is,
199
:they tend to type in a full sentence,
sometimes even a full paragraph, right?
200
:It's more like a conversation.
201
:They might say, what's a
good therapist in Nashville?
202
:If my kid keeps having emotional outbursts
and I feel like a terrible parent.
203
:Or who are the best therapists in Denver
who work with teens with OCD and use ERP?
204
:I heard it's really good for OCD,
or I'm looking for a therapist
205
:in the Bay Area who can support
me through perimenopause and also
206
:understands my cultural background.
207
:These are richer, more layered,
more context heavy queries.
208
:And so this is where therapists
who have clear and specific copy
209
:have such an advantage because if
your website says something like,
210
:I work with women navigating the
hormonal and emotional challenges of
211
:perimenopause, or I help teens with
OCD using evidence-based ERP therapy,
212
:you've just given an AI tool Exactly.
213
:The kind of language it
can match to that question.
214
:That is why specificity
matters so much right now.
215
:And it's funny, as I was preparing
this episode, I was reflecting on how
216
:often specificity has come up as a
theme in what I'm seeing work in the
217
:marketplace and so beyond AI specificity
is serving clinicians so well in
218
:every area of their marketing, and
here is just another example of that.
219
:Now, please know this doesn't mean
you have to predict every single query
220
:anyone's ever gonna have word for word.
221
:Of course not that would be
unrealistic, but it is making sure
222
:that your website mirrors the natural
real world ways people are talking
223
:about what they're going through.
224
:It's also a reason why having those
niche focused specialty pages is going
225
:to be so incredibly powerful for you.
226
:Because when someone asks a question
that's layered with detail, location,
227
:and life situation, modality,
maybe, or identity, your page can
228
:be the one that gets pulled in.
229
:If it is the most specific
and the most relevant.
230
:It is really cool 'cause
this is something we've been
231
:teaching for a long time, right?
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:Right.
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:In the language your clients are
actually using, not in clinical jargon,
234
:not in abstract concepts, not in vague
generalities, and now all of a sudden
235
:that same skill, the one that helps
you connect with clients directly on
236
:your website is also what's helping get
you pulled into AI answers right now.
237
:So let's talk about what you can actually
do to make your website more AI friendly.
238
:Okay.
239
:The first big principle, like I
mentioned earlier, is specificity.
240
:The more specific your copy is,
the more likely it is to be pulled
241
:into an AI generated answer.
242
:It's why I have always emphasized
really laser-focused specialty pages.
243
:If your anxiety page, for instance,
there are thousands of anxiety
244
:pages in every city right now.
245
:If your anxiety page is just a
generic description of symptoms,
246
:you are not going to stand out.
247
:But if your anxiety page is written for
moms primarily, for example, then you
248
:should be talking about how does anxiety
show up when I'm caring for a newborn?
249
:Or why do I feel more anxious
now that I've gone back to
250
:work after maternity leave?
251
:That level of detail is what makes your
copy useful for an AI tool, because the
252
:other one, what does anxiety feel like?
253
:Something general like that
is a dime a dozen right?
254
:Now,
255
:here's the second thing,
conversational answers.
256
:This is not the place to be
stiff or overly clinical.
257
:It never is, but especially
when you're answering questions
258
:in places like your FAQ.
259
:Write like you would explain it to a real
person sitting in your office right now.
260
:For example, instead of perinatal anxiety
is often characterized by intrusive
261
:thoughts and heightened arousal states.
262
:You might say.
263
:Many new moms find themselves lying awake
at night worrying about their baby's
264
:safety, despite being exhausted, even when
everything is fine, that constant worry
265
:can feel exhausting and overwhelming.
266
:See the difference.
267
:It's human, right?
268
:It sounds like the way your client
would ask and you would want to answer.
269
:The third principle here is credibility.
270
:AI tools are not going to give just
anyone's website in their answers.
271
:They are looking for trustworthy sources.
272
:That means it's worth highlighting
your training, your modalities,
273
:your professional expertise.
274
:But always in plain language, your
clients can actually understand.
275
:And when possible, don't just answer the
question, guide the reader to a next step.
276
:So if we're keeping this perinatal
example, if you are answering that
277
:question on your website, maybe
you end that answer with, if you
278
:are noticing these patterns and
want support in breaking out of
279
:them, I'd love to talk with you.
280
:Schedule a free consult here
and link to your contact page.
281
:One other just kind of practical thing.
282
:Make sure your site is
well optimized for Bing.
283
:Now, who uses Bing?
284
:I sure don't, and I don't actually
know anyone that does, but we do know
285
:that Chat GPT in particular pulls
directly from Bing search results.
286
:So make sure your indexed there.
287
:It's pretty straightforward
and very similar to Google,
288
:but just an extra tip for you.
289
:Alright, so suggestions on
how to adjust your copy.
290
:Get incredibly specific with it.
291
:Build out robust FAQ sections
on each of your specialty pages.
292
:Really, really niche specific.
293
:Keep your answers conversational and
authoritative, and as always, write in the
294
:language your clients are actually using.
295
:If you do these things, you're gonna
be in a strong position, not just for
296
:Google, because these are all SEO best
practices, but also for those AI tools.
297
:All right, so if you're listening
to all of this and wondering, okay,
298
:Anna, you've given me a lot here.
299
:Where do I start?
300
:Here's what I recommend.
301
:Step one, take a deep breath.
302
:You are not behind right now.
303
:If you have been following even the basics
of what I teach around Walker Strategy Co.
304
:Whether that is the podcast
or free trainings one of our
305
:programs, you are already in good
position for both SEO and AEO.
306
:Okay?
307
:Take a deep breath.
308
:You're doing good.
309
:Step two, start with your specialty pages.
310
:These are the heart of your website when
it comes to how conversion friendly it is.
311
:So go back and make sure each
one is crystal clear about
312
:who it's for and what specific
struggles you can help with there.
313
:Okay?
314
:Remember, specificity is the name
of the game, and then step three, I
315
:want you to add or refresh your FAQs.
316
:We always add FAQs to the
bottom of specialty pages.
317
:We've been doing that ever since I started
writing copy for clinicians six years
318
:ago, and today it's honestly the lowest
hanging fruit when it comes to AEO.
319
:So I want you to think about the actual
questions your clients might type into
320
:an AI tool about that specialty, and
then answer those in that conversational
321
:authoritative language offering
that next step when appropriate.
322
:So if your specialty page is about OCD.
323
:Don't just have a general
FAQ, like what is OCD?
324
:I want you to go deeper.
325
:Why do I feel like I have to check
the locks on my door over and over?
326
:Can OCD get worse after having a baby?
327
:Okay.
328
:Those are the kinds of things AI engines
are going to recognize as useful are.
329
:Step four, make sure your site
is technically healthy, okay?
330
:Remember that AI tools are still
pulling from Google and Bing,
331
:so things like indexing and
site performance still matter.
332
:And then step five, keep it simple, okay?
333
:Mm-hmm.
334
:You don't need to overhaul
your whole site overnight.
335
:Start by adding those one or two
specific, really juicy FAQs to
336
:each specialty page, and that alone
can serve you really, really well.
337
:Deep breath, specialty pages,
FAQs, technical basics, and
338
:then keep building from there.
339
:You can do this.
340
:AEO isn't something to fear.
341
:It's not another marketing
burden you have to carry.
342
:It is simply an evolution of
the same fundamentals that
343
:already matter and always have
clear, specific, credible copy.
344
:If your website right now is already
speaking directly to your ideal clients
345
:in the language they actually use, then
you are already on the right track.
346
:You are already.
347
:Answer engine optimized, or
at least on your way there.
348
:Again, it's why so many of
our students are already being
349
:found in Chat GPT searches.
350
:So instead of looking at AEO as one more
thing to learn, or intimidating or bad
351
:for you, I want you to see it as a huge
opportunity and also as encouragement.
352
:Encouragement to keep writing
in a way that's human.
353
:And it is grounded in what your clients
are truly searching for when they
354
:go looking for a therapist like you.
355
:Of course, if you're ready for support
with that, this is exactly what we do in
356
:Confident Copy, which is open year round.
357
:You can get all the details,
walkerstrategyco.com/confident-copy.
358
:It's that program where
we're gonna take your niche.
359
:We're gonna take your expertise, your
vision for your practice, and we're
360
:gonna turn it into website copy.
361
:That helps you get found and helps you
get on those consult calls where people
362
:said, I found you on Chat GPT, and then
I read your website and I know you're
363
:the therapist I want to work with.
364
:Because your words matter more
than they ever have, and with the
365
:right strategy behind them, they
can carry you further than ever.
366
:Thanks for being here today.
367
:I'll see you in the next episode.