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Four Steps for Developing a Winning Team
Episode 2931st March 2020 • American Lean Weekday: Leadership | Lean Culture & Intrapreneurship | Lean Methods | Industry 4.0 | Case Studies • Tom Reed: Lean Enthusiast & President of American Lean
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Learn about the four steps for developing a winning team in this podcast!

1. Have good listening skills

Yes, we’ve all heard that we have two ears and one mouth and that we should listen twice as much as we speak. I’ve found this to be very good advice, but the problem is that when things pop into our heads, we feel as if we have to get them out right away or they will be lost forever.

No matter how hard it is for you, try to wait until the other person is done speaking before responding. If I think of several things to respond with, I’ve learned to curl those fingers to my thumb so I can keep track of how many ideas I had. Then when I respond I release a finger at a time.

2. Respect the other team members

In developing a winning team, everyone must operate from a place of mutual respect. Realize that people have been placed on the team for specific reasons. Understand that fact and respect why they are there. Each team member brings a unique viewpoint to the team. Diversity of thought and viewpoints lead to better solutions.

3. Have empathy

EQ (Emotional Quotient) is more important these days than IQ. Empathy is identifying and understanding other's situations, feelings, and emotions.

Maybe a team member had a baby that kept them up all night the previous night. Someone might have a loved one facing medical issues. We are all people that have lives outside of work. Try to be aware of a team member who seems out of sorts and provide support if you can.

4. Four stages of a team

Every team goes through the four stages of a team- Forming, storming, norming and performing. Realize it will happen and at a different pace for each team.

Some teams move through these phases quickly and for others, it may take the first three to five meetings. Realize it will happen and work to get through it as a team to become stronger together.

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