This episode includes another first, as Darren fields questions solicited from the worldwide user experience community. For this week's topic, Darren answers questions about formative research and how to best communicate return on investment (ROI) to clients, stakeholders, and the C-suite. Tune in to hear the details! #ux#formativeresearch#returnoninvestment#uxcommunication#uxstrategy#darrenhood#theworldofuserexperience

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