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Am I a Good Leader? A Changing and Diverse Role – Gail Cohen, GCVA
Episode 5116th June 2023 • Beyond The Water Cooler • Lisa LLoyd
00:00:00 01:05:09

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This is one of the most frank, honest podcast conversations I've had and I'm so grateful to Gail Cohen of the GCVA for being so open with me about her leadership style.

We explore if she is a good leader (her words!). Gail's honesty and vulnerability is powerful as we unpick:

  • How our experience shapes us
  • Self awareness vs self evaluation
  • Generational differences within the workforce
  • Employee led culture 
  • Clarity of a leaders' strengths and areas for development
  • Leadership, management and being an entrepreneur - crucial differences
  • Leading with neurodiversity, and the impact on the team
  • Regaining the 'ba boom' when we flatline in our roles
  • Relinquishing control and succession planning

The conversation is thought provoking. I wonder what you will take away from it?

More about Gail:

Gail is the Director General of the Gift Card & Voucher Association (GCVA), a role she has held since 2015. During this time, the organisation has grown exponentially; adapting to represent all players, and the industry, in the continually changing gift card environment. It has over 90 members including major retailers and key service providers. 

Gail leads and manages the association, develops strategy, and sets direction with the executive group, hosting the largest annual industry global conference.

Gail is an experienced brand builder and marketing professional with an impressive portfolio working across the private, public, and charitable sectors. Previous clients include Cartier, British Film Institute & Pearson. She is passionate about human rights and loves her family, gardening, cooking and meditating in the middle of a field.

Links to contact Gail:


Gail Cohen



Twitter: @GCVA_

Resources & References

Transcending Leadership - It's Time for Change (

Is Fear blocking your leadership? - It's Time for Change (

Leadership by Virtue; are people following? - It's Time for Change (

RETHINK Being Human at Work – with Gemma Ellison, Macmillan Cancer Support - It's Time for Change (

The Chimp Paradox: The Mind Management Programme to Help You Achieve Success, Confidence and Happiness: The Acclaimed Mind Management Programme to Help You Achieve Success, Confidence and Happiness - Professor Steve Peters (

4000 Weeks: a life-changing novel - Robert Bosman (

The Alchemist - Paulo Coelho (

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