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Accidental Neglect: Strategies for Better Phone Etiquette Around Kids
Episode 1467th November 2024 • Become A Calm Mama • Darlynn Childress
00:00:00 00:24:44

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The term “accidental neglect” might sound a little harsh, but it also describes what your child experiences when you’re on your phone. You might be disconnecting from your kid without realizing it. Today, I’m talking all about what your child sees and feels when you are on your device and strategies for better phone etiquette around kids.

You’ll Learn:

  • Why your kid often bothers or interrupts you when you’re on your phone
  • How kids experience your phone use
  • The difference between real-life and online interruptions
  • 4 simple strategies to be more intentional with your tech and connected to your kid

As a society, we really aren't doing our kids a solid by having a distracted parenting experience. It's actually changing our children's nervous systems and their brain patterns. I believe that we can figure out new ways of relating to tech so that we can have a more connected experience for our kids and future generations.

Listen to learn how!

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Accidental Neglect

Even as an adult, I’ve noticed that I feel a little lonely when I am in a conversation or with someone and they look at their phone. 

You see them kinda glaze over, and their mind becomes totally consumed with whatever they’re looking at on the screen. 

And when someone is on their phone, you don't know what they're doing. You don't know if they're responding to a message, reading a news article or playing a game. You can't really see what's on someone else's device.

As adults, we can imagine what they might be doing because we also have these online worlds that exist on our devices that we engage with. We can take a guess at when they’re doing and soothe ourselves. 

Kids who don’t yet have an online life don’t have the ability to go through this mental process and put themselves in your shoes. They have no mental map of that online world. They don’t understand what you’re being drawn to.

So, when you are having a conversation with your child, helping them with their homework or playing a board game and you pick up your phone to check a notification, your kid feels rejected. They experience that moment as neglect, even though that’s not your intention. To them, the phone is almost like a sibling that they’re jealous of. 

When you get distracted, they get dysregulated. Next thing you know, you’re frustrated with your kid and think they’re being rude by interrupting or bothering you when you’re on your phone. You find yourself in a conflict or disciplining them. 

But in this situation, their nervous system is truly being affected. They feel like they’ve lost connection with you. It’s unsettling, and they don’t know how to deal with it. 

 

Real Life vs. the Online World

In real life (aka not online), when there is an interruption, the other person can see what’s happening. There is etiquette that we practice around this. 

With real-life interruptions, like an in-person conversation or a phone call, your child sees the other person or hears the phone ring, watches you pick it up and hears you speaking to the person on the other end. They experience it along with you. 

We also usually explain what is happening. We say, “Excuse me for a minute, I need to step outside and talk to my colleague.” You probably give them something else to do, like look at a book or color a picture. 

We communicate a lot of information and let them occupy themselves. You pause and provide a little mental map so that your child knows what is happening. They don’t see you as absent for an unknown amount of time. 

Online interruptions are not something your child can embody in this way. It’s nothing they can see or hear. What they see is that you are leaving them, you’re distracted and you seem to drift away. 

The goal here is not to never be on your phone. That just isn’t realistic for most of us. What I want you to do is begin to practice communicating to your child what it is you're doing.

 

Strategies for Better Phone Etiquette Around Kids

Kids under 10 years old really don’t have the ability to cognitively connect dots. That’s why it’s so important for you to narrate and communicate what is going on to help your child understand what’s happening. 

These strategies also help us to have a healthier relationship with our technology, create better boundaries about when we use technology and when we don't and decide on times that we want to fully connect with our kids.

 

Retrain your brain. The pings and dings coming from your phone create a sense of urgency to respond. But that urgency is fake. Very few things actually need your attention right then and there. Slowing down and remembering that this is not an emergency will help you so much.

 

Turn off notifications or put your phone on “do not disturb”. This gives you more power over when you interact with your device.

 

Pause and communicate what’s happening. Let your child know what you’re doing, how long it's going to take and give them a little idea of what they can do while they wait. You can think of this as a preview, letting your kid know what to expect. 

For example, “Excuse me, honey. I need to talk to the doctor for a minute to change an appointment. I'm gonna be on my phone for 5 or 6 minutes solving this problem. And then I'll sit down with you and have a snack.”

This is also a great exercise in self-awareness, because sometimes your explanation might be, “I’m feeling restless and I want to scroll social media for a few minutes.” You might find that you don’t love all of your reasons for picking up your phone. 

 

Work on your habits. There are two habits involved here - the way you relate to your phone and the way you relate and communicate with your kid. 

The first step in changing any habit is awareness. You start to catch yourself after your response. When this happens, you can reflect and decide how you want to handle it next time. 

Next, you might catch yourself in the middle. You might be looking at your phone and realize that you didn’t give your child that preview. So, you pause, put your phone down and communicate with them now. 

Eventually, you’ll train yourself to the point that when you get some information from your phone, you pause, connect with your kid, narrate what’s going on, do what you need to do and come back to them. 

 

As always, I encourage you to be gentle with yourself. If you’ve had a pattern where you’re on your phone a lot or super distracted with your kids, there’s no need to beat yourself up. Being mean to yourself will only get you stuck in self loathing and guilt.

Instead, you can simply say, “You know what? I don’t want to do that anymore. I want to be more connected and slow things down in my life. And so I'm going to be really cautious about letting my phone distract me. If it distracts me, I'm gonna talk about it with my kids. If my kids are getting dysregulated, then I'm going to stop what I'm doing, connect with them, regulate them and then try to go again.”

Your child's relationship with you is always open to improvement, and your children's brain is plastic and moldable. Everything can be healed. 

Previous Episode Mentioned:

  • Episode 145: The Art of Thriving Online with Amelia Knott

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Transcripts

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Welcome back to become a calm mama. I'm your host. I'm Darlyn Childress. I'm a

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life and parenting coach, and I've titled this

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episode accidental neglect, which sounds a little

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harsh and I don't wanna scare you. But I do wanna make you aware

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of how your children experience

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you when you're on your phone. I wanna give you some awareness

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of what it's like when you're a little kid and you

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see your parent on their device. But first, I wanna tell you

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a little story about being an adult and noticing another

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adult on their device. And it's a small little simple story

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of my husband and I. So last night we're making dinner. I have

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this whole new thing where I'm not really making dinner anymore because

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I'm exploring new areas of my life where I don't have to do caregiving. It's

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very interesting. So, anyway, I had already warmed up my

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dinner and then he was kinda prepping his. So I was eating at

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the table and he was in the kitchen and our kitchen table is really close

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to our kitchen, so I could see him. I was sort of a little bit

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distracted looking at my phone, but he wasn't sitting at the table yet. And then

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he finishes warming his food up, and I sit down he sits down across from

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me. I get I had been in a text conversation. So I got a

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text from a friend, and I got the text and I

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noticed it on my phone because I had my phone nearby at the table. And

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then I replied, I had been talking to him and then I stopped talking to

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him, maybe even possibly mid sentence, paused my

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conversation with him, looked down at my phone, and started to text my friend.

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And I said to him, oh, I got a text from Deb. I'm responding. And

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I kind of narrated it out loud to him. And then he's like, okay. You

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know, didn't think anything of it. And then I finished, I put my

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phone down, and I start to eat, and I look up, and he is on

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his phone. And I was like, what are you looking at?

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What are you doing? And he's like, oh, I got a work text or a

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work, you know, ping or something. And I was like, oh,

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okay. So he finishes that. And I realized

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that when someone is on their phone, you don't know what they're

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doing. You don't know if they've been getting a notification from

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somewhere or if they're reading or if they're playing a game

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or kind of you don't really know what's going on because you can't really see

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what's on someone's device. So as an adult to another adult,

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I feel a little lonely when I am in a conversation or I'm with

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someone and they look at their phone. And I've watched this

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phenomena with teenagers, with their friends. You know, they're

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in a conversation then, like, oh my god. Oh my god. And they look at

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their phone and you can kinda see the person on the phone, like,

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glazes over and they're just consumed with what they're seeing. And their

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mind is totally engaged with what they're looking at on the phone. The other

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person is just staring at them kind of, I don't know.

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Should I look at my phone? Like, how long is this gonna be? This all

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makes sense when you're an adult because I also have an online

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world that exists on my device. Or if I'm a teenager, I

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have an online world that exists on my device. So I

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can kind of imagine in my mental map

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what somebody else is doing when they get distracted by their

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phone, especially, like, a friend or whatever. I'm like, oh, they're

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answering a reply to, you know, their kid texted them

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or something like that. But I have a guess

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of what's happening, and I can kind of soothe myself. I can kinda

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guess how long they'll be distracted, kind of justify why

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they're doing it. I can do some mental gymnastics

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to cope with that disconnection that happens in

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that moment because I also have an online

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life. So I can imagine. It's kinda like if you're a

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mom and you're with another mom and you're in a conversation and they stop

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talking because they deal with their kid, and then they come back and they keep

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talking to you, and you just, like, don't even think anything of

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it because you just normalize it. You're like, yeah. That's what it's like. Right?

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Now, that's peer to peer, adult to adult or teen

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to teen. Anyone who has an online life can kind

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of imagine what it's like for someone else.

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Here's the thing though. Children hopefully don't have

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an online life and hopefully don't have a device.

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So they don't have the ability

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to go through any sort of mental

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calculation or understanding or, you know, putting themselves in

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your shoes. Cognitively, they can't do that, nor do

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they have any experience of what is so attractive

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to you about your phone. They don't understand what what you're being drawn to.

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So when you are sitting there having a conversation with

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your children, you're at a restaurant, you're making dinner, you're

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picking them up in the carpool line, you're helping them

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with their homework, you're playing a game,

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whenever you're doing anything and then your phone sends a

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notification or you go pick up your phone and you check

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for stuff, your child experiences

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that moment as neglect. They kind

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of feel rejected. Maybe I should think of it as

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accidental rejection. They don't

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know that maybe you're getting a work call and it's

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important that you respond. They don't know that maybe

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their grandmother or their aunt or uncle has texted you about

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something for this weekend. They don't know that you're in the middle of

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making a doctor's appointment online. It they have no

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mental map of what an online world is like. And so they

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just see you have your eyes on them, then go and look at

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the phone. And to them the phone is

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like almost like a sibling that they're jealous of.

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That's why oftentimes they act out, or they

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just disconnect from you anyway, and they kind of go into sort

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of a lonely space. I say all this

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because I want your kids to

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feel safe and connected and

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comfortable in their life. And I

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don't want them to feel rejected or abandoned or neglected.

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And I know you don't want that either. And so we can be

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doing that accidentally. We can be accidentally

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disconnecting with our children and not

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normalizing in the moment or not explaining to them

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narrating what it is that is happening. Now, here's

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another example. Imagine you were working

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in your office and you were like a working parent. And

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for whatever reason your child came to work with you that day.

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And then your boss comes in and she says: oh,

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excuse me. Do you have a minute? Because your boss would see that you were

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with your child, that you're engaged in a in a conversation

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with somebody. And then you would say, oh, yes, I do. And then you would

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turn to your child and you would say, excuse me for a minute. I'm gonna

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go talk to my boss for a second or talk to my colleague, and I'll

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be right back. And why don't you work on your coloring pages?

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And I'm just gonna be right outside the door while I have this conversation.

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In real life, normally, interruptions

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are the other person is experiencing the interruption. They kind of

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know who it is and what's going on and why it's happening.

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And we are polite and we use etiquette to explain what

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is happening. And then we give the child an alternative

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or a thing to do. We give them about amount how much time it's gonna

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take. We give them a little task. We let them occupy themselves. We

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communicate a whole bunch of information. So

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then the child knows what's happening and it doesn't feel like

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this absent this absent parent, this absentee parent,

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this this unknown amount of time or what's going on

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or am I important? Am I a priority? Am I not?

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What is happening? When you pause and explain what you're

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doing, then your child can create a little mental

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map, a little neural pathway of, like, oh, my mom has busy for a minute.

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She's gonna talk to this person. She's gonna come right back. You, I

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want you to know you can still be being

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in your phone and taking care of business and doing the things that you're doing.

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What I want you to do is begin to practice communicating

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to your child what it is you're doing. And you might find yourself

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trying to explain, oh, excuse me for a minute. I'm just feeling

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restless and I'm gonna zone out on you and

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scroll Instagram for a few minutes or TikTok for a few minutes, and I'll be

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right back. If you were to have to explain that to your child,

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you'd probably be like, well, that's not very nice. I wouldn't do that

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to anyone else that I was around. Like, if I'm at dinner with

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somebody or lunch or going on a walk with someone and all of a sudden

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they're just scrolling on a social media platform, I'm

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gonna feel kind of rejected. And, like, do you care?

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Like, here we are together having an experience, and yet you're just

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leaving to go into your online world. I wanted to have

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this episode because it kind of follows up on the episode I had

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last week with Amelia about how we go to

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our phone to do I've been on a kick about this. So we go

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to our phone, we just we're distracted, and we are trying to find ourselves

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to be soothed, entertained, or learn something. We get a little

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dopamine kick, get a little oxytocin, process some cortisol.

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It does do that. And your

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child though, what they're experiencing isn't

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like, they don't understand what's going on. They just feel it as

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a disconnection or neglect or abandonment or rejection.

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And I know you don't do it that way. I know you don't mean to

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do it that way. So part of all of us is

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learning how for for all of us, what we wanna be doing is

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learning how to have a

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healthier relationship with our technology,

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creating better boundaries about when we use technology and

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when we don't, when are were our working

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hours and our non working hours,

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clearing the afternoon or clearing an hour at dinner where we

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make an active choice to not disconnect from our kids

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and go into our devices. Here's another

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example of how things used to be compared to how they are. So

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in the past, we would be at work, we'd be at work.

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Right? And if our children were around, somebody came to talk to us in real

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life, we would have a whole conversation about the interruption.

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The same for, like, another time, like, if you're at afternoon pickup

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and you're picking up your kids and you are talking to a mom and then

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your child, they come they come running out, Mommy, mommy, mommy. And you

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say, Oh, hi. Hi. I'm so happy to see you. And then all of a

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sudden, a mom's like, Oh, can we go to the park? And you leave the

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conversation with your child to talk to the other parent.

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That is it another moment where in real life you would say, oh, excuse

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me, honey. Let me just talk to this mommy really quick, and I'm gonna figure

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you know, I'll be right back. Okay? I want you to be communicating

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and narrating what's going on in your life so

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that your children understand what's happening. They don't have

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the ability to cognitively connect dots. They don't really

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understand time. They don't understand relationships, especially under

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10. So using these practices, it's teaching

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etiquette, it's teaching manners, it's learning to be polite, it's helping your child

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have connection. So another example of, like, in the

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past when we had telephones in our home and we didn't

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have cell phones in our pocket, the phone would

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ring. Right? And then everybody in the room would

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hear the phone ring. They would know that is someone calling.

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And then you could decide that you're gonna let the answer machine pick it

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up or you're gonna go and or let it go to voice mail.

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Eventually, we had voice mail and but you would go pick up the phone. So

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your child, like most of us growing up, we experienced our

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parents stopping what we're doing, going to see who's on the phone.

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And then, you know, the child might come around and you say, oh oh, I'm

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gonna talk to, you know, grandma for a few minutes, or I'm gonna talk to

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your cousin, you know, to your my sister or your aunt, or, oh,

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this is your friend calling or it's a doctor's appointment, you know,

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confirming of, an upcoming appointment. There would

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be some sort of physical experience so that

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your child's neurology and biology, so

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their brain and their body was having an embodied experience of

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you getting a phone call and then you being on the phone. Even if they

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couldn't see anybody on the other on their other line, you would

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be they would see you pick up. You they saw the

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phone ring. They heard it. They see you and they can come touch

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you. And you can pause and say, excuse me. I'm gonna be a minute. Let

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me, let me be with you in a second. When you have

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interruptions coming online, it's not an embodied

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experience for your child. To them, it just looks like you are

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leaving them. You're just distracted. You just seem like you drift away.

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You're bored. And this is why I keep talking about, like,

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silencing your notifications, putting your phone on do not disturb,

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giving yourself more power over when you leave

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your conversations with your child or when you stop working

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or when you shift from a task to a different task,

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that you have a little bit more power over how that happens,

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that you're creating making decisions about that. That's

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gonna be good for you, but, ultimately, it's gonna be helpful for your

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kids. And then if you do get an interruption, to

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pause, explain what you're doing, how

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long it's going to be, and then giving them a little

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idea of what they can do while they wait. So, say I

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get a text message and it

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says, you know or an email comes through

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and it is I have to make a decision about a doctor's appointment. You

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know, the doctor's appoint doctors wanting to change my

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our appointments for the kids or whoever from 3 to 4 o'clock. You need

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to go online to do that. You would say, oh, excuse me,

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honey. I need to talk to the doctor for a minute. I need to work

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this out. I'm gonna be on my phone for, like, maybe 5 or 6 minutes

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kind of solving this problem. And then I'll keep playing with you, or then I'll

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serve snack, or then I'll sit down with you. I want you to pause,

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communicate what's going on, giving your

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child an activity or a sense of

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what they should be doing while they're waiting for you. We get

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so frustrated with our kids because we think they're rude at interrupting

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and bothering us when we're on the phone and creating a

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problem. And really, what they're doing is their

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their nervous system is is affected. When you go on your phone,

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they then feel like they've lost connection,

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companionship, relationship with you, and it feels scary to

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them. It feels unsettling. They also don't know how to deal

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with the boredom of it. Like, you were engaged with them, and now they're

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you're not. They don't know how to do it, how to deal with that. So

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they get a little dysregulated. You get distracted. They get

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dysregulated. And then all of a sudden you're in a conflict and you're

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now you're disciplining them and frustrated with them.

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I'd love for you to get out of that trap of distraction,

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dysregulation that happens and instead say

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give give your kids some guidance, some

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previewing of up, looks like I'm gonna have to take this

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phone call up, looks like I'm gonna have to you know what, honey? I didn't

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quite finish something that I was working on while you were at school, so I'm

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gonna finish that now. I'll probably be about 20

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minutes. So that would be perfect for you to play Lego

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or build a fort or whatever activity you can

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give to them. Here's some clay or some Play Doh or some slime or something

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like that. If your child is not able to entertain

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themselves or occupy themselves, like, they're too little to do

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that, then they might need to be taught how to do that. You might have

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to put off your task until later when you have more support or

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help, or you can invite them in. I'm

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gonna be sitting on my computer for a few minutes so you can sit next

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to me. You can bring some coloring books and be right next to me. You

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can sit on my lap while I work on the computer as long as you

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don't touch the keys. Giving your children what they need

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in connection and helping them understand this is a

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temporary situation. You I in like, we want them to be able to

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cope and soothe themselves and, you know,

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switch gears and then switch back. We want them to have that

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response flexibility, and that means that they need

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help. So I hope that this isn't a

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hard thing to learn or it's a hard thing to do. I think

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it's going to just be, a little bit of retraining

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your brain before you go right into whatever your phone like,

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your phone bings at you or you get a notification or you pick it

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up, and you then all of a sudden respond and you're feeling

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urgency to respond to everything. And

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the urgency is fake. It's not real urgency.

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There's nothing really urgent that needs your attention right then and there.

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So stopping, communicating, being polite,

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thinking of it as manners, communicating to people in the room with

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you, and then finishing your task, and then coming back to

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those people which are your children. So it's

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gonna It's like a habit. It's like a relational habit. It's a

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habit you have towards your device, and it's a relational habit of how

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you communicate with your kids. And so catch

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yourself anytime you're trying to change a habit, getting to calm,

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you know, changing your limit setting language, any of that. It's really

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about catching yourself either after you didn't, you

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know, like after you're in the middle of a meltdown or you're yelling at your

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kids and you're like, what happened right before this?

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Oh, we were playing a game, then I got on my phone. Okay. That would

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have been a time where I could have stopped and either finish the

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game with my kid or tell my child that I'm gonna change, you know,

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go do something. So afterwards

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is, you're always welcome to reflect and look at what

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happened and then decide how you wanna handle it next time.

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It's a lot of how change happens is kind of after the fact

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reflecting gently and making a new, a new

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plan. Or you can get yourself in the middle.

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You didn't pause and tell them what was going on, didn't preview,

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didn't explain, you know, didn't communicate. So you

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can pause whatever you're doing, put your phone down, put your

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computer down, look up, give them eyeballs, let

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them know what's going on, let them know, hey. You know

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what? I'm so sorry. I did not tell you, but I need to use the

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computer for about 15 more minutes. And I know this is hard for

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you. It's you know, I was playing with you and then I left and that

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was confusing. And now you're, you know, in my face bothering me or bugging the

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dog or bothering your sister, whatever it is. So I just want you to know

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I'm gonna be done in a few minutes. You can either sit next to me

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as long as you're calm or you can start or you can go outside

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if that's safe or, you know, give them an alternative thing to do while they

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wait. So that's you catch yourself in the middle.

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No problem. Reset. Communicate and

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reset your limit. Or train yourself

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Eventually, you'll train yourself where you get some information from your phone, and then

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you pause. You connect with your kids. You narrate what's going on with

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them. You give them some solutions. Slowing

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down and not thinking of anything that comes in from your phone as

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an emergency, as urgent, is going to help you

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not do this accidental neglect situation.

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If you have been doing this and you have had a pattern with your family

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where you're super distracted, you're on your phone a lot, you check out, you

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are middle of conversation, you notice you're, like, aren't paying attention to your children

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anymore. That's okay. I do not want you to,

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oh my god. I've already ruined them. They have abandonment issues.

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They have insecure attachment. Let's not let's

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choose not to be mean to ourselves. Yeah? Let's

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choose to be loving and say, oh, I didn't

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know or my nervous system needed that back then. I didn't have

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information. I didn't have the skills. I didn't have the capacity.

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No problem. Everything can be healed.

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Everything can be fixed. Your children's

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relationship with you is always open to

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improvement, and your children's brain is

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plastic. It's neuroplasticity, so it can be

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molded and shifted and healed.

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So going back in the past and being

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mad about things and telling yourself you were a bad mom or that

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you are a bad mom currently, it will not help you

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get to this next stage of your

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parenting and shift you into a more connected

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relational way of parenting. That will

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only get you keep you stuck. Being mean to yourself will only get you

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stuck in self loathing and guilt,

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and you'll get trapped. So instead, I invite

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you to be gentle with yourself and say, you know what?

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I don't want to do that anymore. I wanna be more

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connected and slow things down in my life. And so I'm

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gonna be really cautious about letting my phone

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distract me. If it distracts me, I'm gonna talk about it with my

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kids. If my kids are getting dysregulated, then I'm going

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to stop what I'm doing, connect with them, regulate them and

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then try to go again. Okay. I promise I'm not

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gonna belabor the phone and relationships to tech and

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screen for the rest of the life of this podcast. We

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are shifting gears and talking about some other mindset stuff

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soon, But this has been really on my mind

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a lot because I think as a society, we

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really aren't doing our kids a

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solid by having a distracted parenting

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experience. It's actually changing our children's

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nervous system and their brain

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patterns. And I I don't want that for you or

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for your kids or for future generations. And so if we can

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figure out some new ways of relating to tech in our adult

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life, we can maybe prevent some of the problems that

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could happen in the future with our kids and their

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relationships to tech. Again, be gentle with

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yourself. Be loving. Be kind. Make a decision if you

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wanna make a change and then work on it. And if you

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want help shifting these patterns, I encourage you

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to join me in the Calm Mama Club and we can talk

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about all of these things that I teach you about. Calming yourself,

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calming your nervous system, connecting better with your kids, setting better

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limits, following through when they don't keep their boundaries.

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This is the work of the Calm Mama process, and it's what we do in

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the Calm Mama Club. So I'd love to have you in there. You can join.

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You don't have to talk to me. You can just sign up right on my

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website, Calm Mama Coaching.com. Get in there. It's $30 a month.

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Try it for a month. See if you like it. If not, don't don't

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renew. It's fine. It's month to month. But if you're curious about it

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and you wanna talk to me first, I'd love that. You can always book a

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complimentary discovery consultation with me on my

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website, and you can find all this stuff at com

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mama coaching.com. So all one word,

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calmmama, mama, m a coaching dotcom.

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Okay. Wishing you a distracted free

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parenting week, and I will talk to you next time.

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