Think company research has to take hours? Think again. Most job seekers either fall down endless rabbit holes or show up unprepared and it's costing them interviews, offers, and even salary.
That’s why in this episode, I bring in Olivia, our Director of Customer Success, to reveal the game-changing strategy for researching any company in just 15 minutes. We’ll show you exactly what to look for (and what to skip), how to use resources like G2 reviews and SEC filings to your advantage, and the way smart research can even boost your compensation—all with real client stories and tangible takeaways you can implement today.
You’ll walk away with a research checklist that slices your prep time in half, surfaces the insights that matter, and most importantly, positions you as a standout candidate who’s never caught off-guard. Want to know the research secrets that transform offers? Hit play and let’s dive in.
02:37 – How Spending Too Much (or Too Little) Time on Company Research Can Cost You the Job Offer
5:02 – Why Demonstrating Customer Success Skills in Your Research Sets You Apart from Other Candidates
8:20 – The Secret to Doing Effective 15-Minute Company Research Without Panic or Overwhelm
10:06 – Why Knowing a Company's Value Proposition Matters More Than Memorizing Their Mission Statement
11:40 – The Fastest Way to Find a Company's Value Prop (Hint: Case Studies and AI Can Do the Work for You)
14:05 – How to Quickly Analyze Financial Data Like SEC Filings Even if You’re Not a Numbers Person
17:20 – A Real-Life Example of How a Job Seeker Used G2 Reviews to Negotiate a Higher Base Salary
18:54 – Why “Uncomfortable” Research Topics (Like Negative Reviews or WARN Notices) Can Help You Make Smart Career Choices
22:53 – The Checklist and AI Playbook: How to Make Scalable Research a Repeatable Habit (Without the Rabbit Holes)
24:46 – Why It’s Crucial to Time Your Research (You Don’t Need to Know Everything Before You Apply)
🛎️ FREEBIES & RESOURCES:
♥️ CONNECT WITH ME:
➡️ HEAD TO THE SHOW NOTES: https://customer-success-career.captivate.fm/episode88
🌟 FOLLOW & REVIEW:
Are you loving the podcast? I'd appreciate it if you could take a few seconds to do these two things:
- hit the FOLLOW button so you don't miss out on any new episodes when they drop
- and either leave a review on Apple Podcasts or let me know your thoughts by leaving a comment over on Spotify!
This helps me reach more customer success pros who need these insights.
Thanks for tuning in to the Customer Success Career Coach podcast! I'll catch you next week.
🎙️ New episodes drop every Wednesday!
Mentioned in this episode:
🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails
