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Unlocking The Power of Strangers: A Conversation with Joe Keohane
Episode 189 • Bonus Episode • 20th March 2024 • This Shit Works • Julie Brown
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Tune in to this episode for a refreshing perspective on the art of communication, as we delve into the profound insights shared by Joe Keohane on the transformative power of engaging with strangers. In a world often dominated by digital communication, Joe takes us on a journey to discover the untapped potential and unexpected benefits that arise when we step out of our comfort zones and initiate conversations with unfamiliar faces.

In this episode we:

  • Explore the science and psychology behind human connection
  • Discover practical tips on breaking the ice and initiating meaningful conversations
  • Uncover the surprising ways talking to strangers can enhance our well being

Don't miss out on this thought-provoking conversation with Joe Keohane!


Drink of the week….Danger Stranger 



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Joe Keohane

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Transcripts

Julie:

The concept of teaching children about stranger danger is deeply ingrained

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in our societal approach to safety.

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From a young age, kids are often

taught to be wary of unfamiliar

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individuals as a means of protecting

themselves from potential harm.

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While this message aims to instill a

sense of caution, it can inadvertently

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foster a persistent fear of the unknown.

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well into adulthood.

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As adults, the lingering effects of

this childhood lesson can hinder our

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ability to comfortably engage with new

people and embrace new experiences.

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Welcome to episode 189 of This Shit

Works, a podcast dedicated to all

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things networking, relationship

building, and business development.

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I'm your host, Julie Brown, speaker,

author, and networking coach.

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And today I am joined by Joe

Cohane, author of The Power

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of Strangers, The Benefits of

Connecting in a Suspicious World.

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It's remarkable to consider that

many of the individuals who now

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hold significant places in our

hearts were once complete strangers.

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It's a testament to the transformative

power of relationships, reminding us

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that the most meaningful bonds often

emerge from unexpected intersections,

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which is why I am so excited to have

Joe here to talk about how we can learn

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to create more of these intersections

by connecting with strangers.

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Joe, welcome to the podcast.

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Joe: Thanks, Julie.

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Thanks for having me.

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Julie: Yeah, I'm super excited.

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Let's dive right in.

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So your book delves into the

idea that connecting with

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strangers can be a transformative

experience, I wholeheartedly agree.

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Uh, what inspired you

to explore this topic?

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Yeah.

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Joe: family of funeral directors actually

in Boston, and as I grew up, I watched

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them in the way they were socially.

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And basically, they just talk

to everybody all the time.

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They were super social.

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My parents would do things like reach

across two tables in a restaurant to make

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an observation about something someone was

eating or wearing or whatever, but they

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were so adept at it that they were able

to do it without freaking people out.

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And as a kid holidays, there

would be like strangers.

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Over for the 4th of July, someone

they met at Dunkin Donuts, or someone

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they met on a trip, or whatever, they

were constantly accumulating friends.

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And it was never mortifying to me, I

know it's often horrifying, for kids

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when their parents talk to strangers, you

know, mine definitely looks at me funny

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at age 7 when I just chat with people.

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Um, but it seemed like a really natural

and a really healthy way to live and I

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got to see the benefits of it, right?

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Just in the sense of this constant,

stream of new people entering their

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lives and new friendships and all that.

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So, I went into journalism when I was

younger and that also is, you know, you're

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practicing the art of talking to strangers

when you're working in journalism because

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you have to connect with people quickly

and you have to be curious and all that.

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You gotta be quick on your feet.

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Um, but a few years ago, I noticed

that, while some of my most

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formative experiences in my life

came from talking to strangers,

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that I had sort of stopped doing it.

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I was going to bars and I was

like looking at my phone, which

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is an appalling thing to do.

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I would go to CVS and I would go to

the self checkout line and avoid,

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interacting with the cashier.

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And I noticed it one day that I had

sort of pulled back a little bit.

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And I missed the serendipity that I used

to get from just chatting with people

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because if you talk to strangers, you

know, obviously in a safe venue, but if

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you do it the right way, you'll always

be surprised at the hidden depths

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and complexities and idiosyncrasies

and all this stuff that people have.

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So I just started digging in a little

bit and trying to figure out why I had

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pulled back and, more to the point,

the benefits, what the benefits are.

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Um, and from my perspective, a

lot of it was the phone, right?

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Because when you have a phone and you're

of a certain privileged class, you

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can go the rest of your life without

ever talking to a stranger again.

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Right?

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Like, it just removes you from the public.

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And it's really efficient

and, in many ways I like it.

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Um, but it takes you out of the game.

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Takes you out of, kind

of concrete reality a lot.

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Very easily.

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And the other thing is we had a baby and

I was just tired, so I wasn't hanging

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out as much when I was, I was, tired

and just couldn't much couldn't like

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marshal the energy to initiate these

conversations that when I was younger

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came, you know, fairly easy to me.

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So that, that led me down a

million different rabbit holes

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of research, um, looking into.

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You know, why we, why we don't talk

to strangers, when will we, and

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how can we get good at it, what

the long term benefits are for.

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Julie: I have a couple

follow up questions.

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You mentioned that your, you came

from a family of funeral directors.

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Do you think that being around

people all of the time who had

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lost people made your family more?

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just see the value in building

relationships and the people

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around you because they were

constantly around somebody's loss.

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Joe: I mean, I think that

it gives you a sense.

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I worked in the business for a while too.

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Um, it gives you a sense that the

clock is ticking for one thing, right?

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So you don't really take life for granted

when you're surrounded by death a lot.

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I think in the case of my family,

it made everyone very funny.

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And, um, I don't know if you've

had, like, experience with funeral

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directors, but they're really funny

people in the same way that cops

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are often really funny people and ER

nurses are often really funny people.

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People who work in really extreme

situations tend to develop a really

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good sense of humor to cope with the

darkness of what they're seeing every day.

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So they certainly had that, but I mean,

I think You know, to the point here,

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when you work in that business, reality

avoidance is not, an option, right?

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Like, you are in it every day.

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It's a very social business.

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You're interacting face to

face with people every day.

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There's no working from home

when you're a funeral director.

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Like, you are in the

company of other people.

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You're in the company of many different

types of people from many different

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backgrounds, many different persuasions,

and you have to connect with them in

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order to serve them in the way that,

you know, they expect and they deserve.

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, so I think that made everybody pretty

deft, um, socially, and I think that

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helped, probably helped a lot too.

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Julie: So another thing you said

in that first answer was talking

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about talking to strangers, talking

to people at the checkout or

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in the coffee shop or whatever.

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And you said you can have

really good conversations if

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you do it in the right way.

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What did you mean by do it in the

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Joe: Yeah, so this is a big part of the

book where I set out to, to basically

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rebuild myself as a very social person.

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Um, and in order to do that,

I wanted to start from zero.

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I wanted the book to be useful to

someone who didn't have a background

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in this, who might have been, you know,

intensely socially, anxious, who might

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be shy, might be more introverted and

just explain how these interactions

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work on like a molecular level, right?

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All the moving parts of these

interactions, and there are a lot.

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, but also the skills that you can build

in order to get better at it and get

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more comfortable at, and obviously

the big thing is going to be safety.

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So, do it in a place where there

are people around, um, you know, I'm

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very well aware of the advantage I

have is like a six foot tall white

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guy, , in the realm of personal safety.

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But for people who might feel less

safe generally, to find the right

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place to do it, interestingly, a

lot of the people I spoke to, to.

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Gather tips on how to do this.

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Well, identified as introverts

and most of them were women,

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which is interesting to me.

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So I would ask them how they do

it, how they can practice this and

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still feel safe at the same time.

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And they would generally just

say, don't do it in bars, right?

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Because your intention is going to be

misunderstood, but do it, you know,

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in broad daylight when there are

people around, when you can feel more

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comfortable doing it, you're not doing it.

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When you're all alone in a

darkened place, you know?

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Um, but once you find the places

that are gonna be, that you're gonna

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feel safe doing it, it's a question

of just noticing and listening.

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Ironically, the key to talking to

strangers is to not talk to strangers.

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It's to listen to what they're

saying and to notice things.

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So, if you're in, you're both

experiencing the same thing at the same

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time, making an observation about it.

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If there's something about them

that's interesting, respectfully

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ask a question about it.

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And then make it clear that your

intention is not untoward that you're,

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you know, like I like your glasses.

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I'm in the market for

a pair of glasses too.

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Do you mind if I asked

you where I got them?

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, those sorts of things, exercising

those muscles is really important.

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You know, getting back into the

habit of making eye contact is a

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very difficult thing for people.

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So, I took a class with a woman named

Georgie Nightingale in England who

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runs an organization called trigger

conversations and she literally

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teaches classes on talking to

strangers and she's brilliant at it.

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She basically starts from zero.

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So, to get people comfortable to talk to

strangers doesn't mean go into a Starbucks

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and initiate an intense philosophical

conversation with the barista.

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It means you have to start easy.

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You have to get used to like the building

blocks as you go, the fundamental skills.

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So that would be eye contact.

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And so what Georgie taught.

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Was just get used to making eye

contact, and again, like not leering

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at people are glaring at people, right?

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Like under, you know, be aware of

yourself, but when you're walking

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down the street, make eye contact

with somebody and just see how it

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feels to you and see how it goes.

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When you're buying something at a store,

make eye contact with the cashier.

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You'd be shocked how.

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How rare it is that people actually do

this, and then see how they respond and

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kind of monitor your reaction to it.

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And then you can build from there.

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You can say good morning to someone when

you walk by them on the sidewalk, make

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a little eye contact, say good morning,

and then just watch how they respond.

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And you get more comfortable with it

and, by and large, you're pleasantly

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surprised by people's response.

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Um, and then there is, some

great tips that Georgie had.

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Like, say you are in

the supermarket, right?

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And you get to the cash register,

and the person at the cash

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register says, how you doing?

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You know, everybody does the same thing.

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Everyone follows a script.

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Fine, how are you?

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Right?

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You don't put any thought into it.

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You're not actually listening.

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You're not engaged.

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They don't really care.

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It's just, you know, this is something

that humans invented because it

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would be weird to not say anything.

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Though often, often they also not say,

they don't say anything to each other.

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But when you're in a situation like

that, and someone asks you a question

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Um, actually answer the question.

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Um, so if someone says,

how are you doing today?

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You can actually answer that.

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So you don't want to go on and

on about how, like, there's a

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thing growing on your neck or,

you know, don't get weird with it.

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Yeah, but you can, you

can actually answer it.

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And a really, a really cool trick

that Georgie came up with was.

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Um, give a numerical answer.

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So if someone says, how you doing today?

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You can just be like,

you know, six out of 10.

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How are you?

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And it's amazing what that does

when you, when you respond that

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way in these situations, people

will actually light up because now

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something different is happening.

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Like you're actually engaged, you're

actually paying attention and you've

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also created a frame that allows them

to respond in a comfortable way too.

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And what generally happens when

you do that, you say, how are you?

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And they'll give you a

numerical answer back.

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And now you're like, you know, you

have a little, you're playing a little

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game here and then you can, you know,

Georgie will say, well, if you're

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a 7 out of 10, what would it take

to make you an 8 out of 10 today?

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And then maybe someone tells you

a little bit about their life.

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Like these things don't

have to take a long time.

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They can just take the amount of time

it takes to buy something in a store.

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but it's remarkable what people will

tell you and like the possibilities

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for these little connections.

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Um, and sometimes they're really funny

and sometimes they're poignant, you

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know, like a thing that I started doing.

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Particularly after the pandemic,

was, I would ask people if, um, like

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people in service positions, um, if

people are behaving themselves today.

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So if you're in like a Dunkin Donuts and

you say, you know, how are you doing?

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They'll be like, fine.

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And then you say people behaving

themselves today and the stories you

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get are harrowing and hilarious, but

you know, it's, it's good for you

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because you're getting a little bit of

connection, but it's good for them because

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someone is actually empathizing with.

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With a very difficult job, which is

working in service post pandemic.

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Like people just get

beaten on, on those jobs.

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But anyways, I suggested people do that.

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And then my oldest friend went to a Dunkin

Donuts in Massachusetts and asked the

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clerk if people were behaving themselves

today and she just started crying and so

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he called me and he was like, you made

me make a woman cry at Dunkin Donuts.

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Um.

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Julie: You didn't make, that person

didn't make them cry, but everybody

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Joe: I know that's what I

was trying to explain to him.

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I know exactly.

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But, um, but those, you know, it's

like, you don't, you don't, don't get

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ambitious with it right out of the gate.

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Just go for these little, you

want a little exchange, right?

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Like you feel comfortable with it.

246

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You learn something, someone feels

seen in, in you feel that you have

247

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a little connection with someone.

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Um, you know, I had to go

back to the supermarket.

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I remember.

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buying groceries one morning and there

was like a teenage girl working there and

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she was like, you asked me how I was doing

and I was like, honestly, I'm beat today.

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My kid kept us up all night last night.

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We're exhausted.

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And she goes, how old is she?

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I was like, she's three and she

goes, I have a little sister too.

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It gets better.

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And this is like a teenager, you know,

and now what could have that, that,

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that interaction could have just been me

not saying anything and her not saying

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anything, but instead it ended up being

like a little connection and I got to

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see a depth of empathy in a teenager and,

and, you know, and we had a little chat.

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It was cool.

262

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Um, again, not, it doesn't

have to be profound.

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It just has to be that.

264

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And once you get comfortable with

that sort of level of interaction,

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um, then, you know, and the

situation allows for it, you can't.

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Again, you can't launch into like

a deep philosophical conversation

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with someone who's busy.

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Don't make a nuisance of

yourself, but you learn to

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read people a little bit better.

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You learn to follow your curiosity.

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You get a little quicker on your

feet, learn to navigate these

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very complicated interactions.

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And when you do, there's actually

a growing body of research now, on

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this, the benefits of talking to

strangers, what they call minimal

275

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social interactions, which are small,

little passing interactions with them.

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guy at the gas station, the woman

at the coffee shop, whatever it is.

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This has been led by psychologists,

Nicholas Epley, Juliana

278

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Schroeder, and Jillian Sandstrom.

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And they've done a lot of experiments

now, and a lot of this, these findings

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have been replicated in other countries

by other researchers as well, that find

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that when people talk to strangers,

they come away from the experience

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feeling more connected to their

communities, feeling a stronger sense

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of belonging, less lonely, more hopeful.

284

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You know, long term effects can be

depolarization, it can be a reduction

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of prejudice, all these things that

happen as the result of deeper,

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meaningful, competent, connections with

people who are different than we are.

287

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There are tons and tons of benefits

of this and at a time when loneliness

288

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is at epidemic levels and people feel

estranged and they feel angry and they

289

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feel that they're not being listened to.

290

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And they're not really leaving

their houses quite as much

291

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as previous generations.

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, these are really important things.

293

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I was reading the other day

that they're talking about using

294

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ketamine to treat loneliness.

295

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Which is, I'm glad that they're figuring

something out because loneliness has

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very dire physical, consequences.

297

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But the solution to loneliness, the

cure for loneliness, is just other

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people, like, we are surrounded by

potential treatments for loneliness.

299

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, we have just, in many cases, lost the

skills to initiate those connections

300

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and make those friends, you know?

301

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Julie: Yeah.

302

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So you actually answered what was going

to be my next question, which was, so

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these, this like six out of 10 thing,

when you, somebody asks, how are you?

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We would probably put this under the

umbrella of small talk and people probably

305

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don't think that there's a profound

effect to small talk, but your book

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00:15:19,848 --> 00:15:24,318

says that there is wellbeing benefits

to these, as you're saying, minimal.

307

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minimal social interactions, this

small talk that we have with strangers.

308

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So if we could do that more every single

day, then it would only lend to the idea

309

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that we'd be, our well being would be

310

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Joe: Sure.

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Yeah.

312

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Small talk's funny because it gets

a bad rap, because mainly people

313

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don't understand what it is.

314

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I went pretty deep on the anthropological

research of how like humanity

315

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learned to live among strangers.

316

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And one of the key, innovations

that human societies came up with

317

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were things called greeting rituals.

318

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So there's a thing called, yeah, so one

of the innovations that human society

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came up with in order to deal with the

reality of strangers is these greeting

320

00:16:01,378 --> 00:16:06,028

rituals, which were just like ritualized

ways to make a stranger feel safe.

321

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To recognize that we're in the same

space to deal with, sort of the

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possibility of threat coming from the

stranger with versus the possibility

323

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of opportunity coming from the stranger

and to reconcile those things into a

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structured way that allows us to meet.

325

00:16:20,173 --> 00:16:22,523

other people, meet new people,

work with other people, and

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communicate with other people.

327

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Now, in traditional societies,

these are much more elaborate.

328

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They involve, a series of stages

that the stranger has to be brought

329

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across in order to show that they're

not murderous, and they're not

330

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agents of chaos, and all this stuff.

331

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But we have evidence of these

throughout modern society, too.

332

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A handshake is a greeting ritual, right?

333

00:16:39,403 --> 00:16:41,663

a handshake is showing that you

can be, you can make physical

334

00:16:41,663 --> 00:16:43,653

contact with someone, and

they're not going to attack you.

335

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, and Smalltalk is another version of these.

336

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Where, the functional, the function of

small talk is not to be the conversation.

337

00:16:52,748 --> 00:16:55,638

And that's why people hate small

talk so much is that you get stuck in

338

00:16:55,638 --> 00:16:58,898

small talk and you can't get out of

it and it's boring and it's miserable

339

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and, it makes you want to leave.

340

00:17:00,498 --> 00:17:02,948

What it really is, is that

it's a greeting ritual.

341

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It's a way of establishing that

you're in the same space, that you can

342

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safely talk to each other, that you're

experiencing the same reality, right?

343

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That you're not chaotic.

344

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It's a way to, normalize yourself

in the presence of another person.

345

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And then once you do that, once you

connect with the person, once you've

346

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established, that you can talk safely,

then you can move on to something else.

347

00:17:22,417 --> 00:17:24,637

Now, if you're at a cocktail

party, like, what do you do?

348

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That question, right?

349

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That's a bonding ritual.

350

00:17:26,883 --> 00:17:28,793

It's a way of like, can

I talk to this person?

351

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Do I feel comfortable with this person?

352

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But if you get stuck in what do you do

conversations forever, it's like death.

353

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It's the worst.

354

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So basically it's just, it's the

beginning of the conversation.

355

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And, from there, once you

feel that you can talk, then

356

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it's a question of listening.

357

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It's a question of asking good open

ended questions like who, what,

358

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where, when it's a matter of not.

359

00:17:50,573 --> 00:17:53,503

Um, just steering the conversation

into something that you're personally

360

00:17:53,503 --> 00:17:56,163

interested in or do the thing

everyone does, which is like,

361

00:17:56,203 --> 00:17:57,623

how can I get this back to me?

362

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, it's like travel, right?

363

00:17:59,173 --> 00:18:01,573

So when you're really talking to somebody

you've never met before, it gives you the

364

00:18:01,573 --> 00:18:03,443

opportunity to explore their experiences.

365

00:18:03,983 --> 00:18:06,273

And the only way you can do that

is being, having an open mind.

366

00:18:06,293 --> 00:18:09,813

So when they say, this is what

I do for work, you don't just

367

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say, oh, that's interesting.

368

00:18:10,673 --> 00:18:13,073

Here's what I do for work, because

that's what kills the conversation.

369

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You ask questions about that.

370

00:18:15,063 --> 00:18:16,163

How did you end up doing that?

371

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Do you like doing it?

372

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If you could do anything,

would you do that?

373

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Would you do something else?

374

00:18:19,783 --> 00:18:22,513

Julie: I always ask, is that what

you wanted to do when you were a kid?

375

00:18:22,533 --> 00:18:24,093

Because it's generally not.

376

00:18:24,103 --> 00:18:29,283

Very rarely is it, are they

doing what their childhood them

377

00:18:29,528 --> 00:18:32,268

Joe: Yeah, did your childhood

dreams die when you took this job?

378

00:18:32,628 --> 00:18:36,498

Um, there's a guy named Paul Ford

who's a tech CEO and a writer and he

379

00:18:36,508 --> 00:18:40,008

does this thing when he's at a party

where he'll ask someone what they do,

380

00:18:40,038 --> 00:18:42,938

what they do and then they'll like, you

know, someone asks you that question

381

00:18:42,948 --> 00:18:44,708

and you already want to leave, right?

382

00:18:44,708 --> 00:18:45,268

It's such a

383

00:18:45,483 --> 00:18:48,523

Julie: Oh, it's been scientifically

proven that it is the most

384

00:18:48,548 --> 00:18:48,818

Joe: Yeah,

385

00:18:48,863 --> 00:18:49,373

Julie: question.

386

00:18:49,383 --> 00:18:50,413

Scientifically proven.

387

00:18:50,528 --> 00:18:53,768

Joe: if you ask it as an opener and then

what Paul would do is they would tell

388

00:18:53,768 --> 00:18:57,428

him what he, what they do and he would

say, geez, that sounds really hard.

389

00:18:57,898 --> 00:18:59,968

And then you would get

like the whole person.

390

00:19:00,573 --> 00:19:01,533

Once you do that, right?

391

00:19:01,533 --> 00:19:04,143

I think if you ask people about their,

you know, what they wanted to be as a

392

00:19:04,143 --> 00:19:08,003

kid, you'll get much more of the person

and then it gets much more interesting.

393

00:19:08,003 --> 00:19:11,183

And then from there it's a dance

where they disclose something

394

00:19:11,183 --> 00:19:12,293

a little personal to you.

395

00:19:12,603 --> 00:19:15,683

You make a match disclosure of

something a little personal too, and

396

00:19:15,683 --> 00:19:16,983

you're kind of following each other.

397

00:19:17,153 --> 00:19:20,323

And then sometimes you end up in really

amazing conversations with people if

398

00:19:20,323 --> 00:19:22,353

you have the time to spend together.

399

00:19:22,683 --> 00:19:26,723

Um, but yeah, it's just, you have to be

aware of all these different parts of the

400

00:19:26,723 --> 00:19:28,243

conversation in order to get good at it.

401

00:19:28,243 --> 00:19:29,433

And that's what I try to do with the book.

402

00:19:31,813 --> 00:19:32,773

Julie: What do you think?

403

00:19:33,873 --> 00:19:39,103

You know, what is the balance

between technology or digital

404

00:19:39,103 --> 00:19:40,513

and personal interactions?

405

00:19:40,523 --> 00:19:43,293

We mentioned our phone is

probably the biggest culprit.

406

00:19:43,333 --> 00:19:46,483

It's also sort of the

advancement of technology within

407

00:19:46,483 --> 00:19:47,713

stores, like you mentioned.

408

00:19:48,578 --> 00:19:52,458

Self checkout, which I usually do because

I'm just like I just gotta get out of here

409

00:19:52,458 --> 00:19:54,278

I don't want to wait in line, you know, so

410

00:19:54,288 --> 00:19:59,768

how do we balance the fact that we

are not going to go backwards as far

411

00:19:59,768 --> 00:20:02,318

as a society and our dependence on?

412

00:20:02,318 --> 00:20:08,360

Technology, so how do we balance

that going forward knowing that we do

413

00:20:08,368 --> 00:20:12,118

Joe: Yeah, I mean, we are, we're

hyper social beings and social

414

00:20:12,118 --> 00:20:15,658

contact keeps us healthy, like, that's

the baseline thing to understand

415

00:20:15,998 --> 00:20:17,318

is that you can't go without it.

416

00:20:17,398 --> 00:20:21,458

And I know that, social contact with

friends, with strangers, with family,

417

00:20:21,458 --> 00:20:25,058

wherever they can be fraught, they

can be There can be friction involved.

418

00:20:25,058 --> 00:20:26,118

It can take energy.

419

00:20:26,128 --> 00:20:28,958

Sometimes you have to travel to do it

like there's effort involved in it.

420

00:20:29,718 --> 00:20:32,788

And I think the other thing as humans,

like we tend to gravitate towards,

421

00:20:32,848 --> 00:20:34,788

efficiency and ease in a lot of ways.

422

00:20:35,218 --> 00:20:37,998

So when given the opportunity

to completely withdraw from in

423

00:20:37,998 --> 00:20:41,498

person human interactions, like

we'll do it because it's easier.

424

00:20:41,558 --> 00:20:45,738

And there's an evolutionary reason why we

default, why we'll go for easier things.

425

00:20:45,738 --> 00:20:46,748

It saves energy.

426

00:20:46,998 --> 00:20:49,728

It drains fewer resources in terms

of the food you have to eat, the

427

00:20:49,728 --> 00:20:51,128

calories you burn and everything else.

428

00:20:51,748 --> 00:20:56,748

Um, but we have evolved, in such a

way that we require real connection

429

00:20:56,798 --> 00:20:58,178

or else we start to fall apart.

430

00:20:58,228 --> 00:21:00,328

We fall apart mentally and

we fall apart physically.

431

00:21:00,328 --> 00:21:02,938

So I think the first thing you

need to understand is, this

432

00:21:02,938 --> 00:21:05,218

is not like a fun thing to do.

433

00:21:05,238 --> 00:21:06,408

This is a question of health.

434

00:21:06,478 --> 00:21:07,868

It's a question of nutrition.

435

00:21:07,878 --> 00:21:11,958

Like I think of it in terms of, um,

of like your social diet, right?

436

00:21:11,978 --> 00:21:15,998

So your main, Forms, your main

sources of nourishment are

437

00:21:15,998 --> 00:21:17,068

going to be friends and family.

438

00:21:17,068 --> 00:21:19,008

Hopefully if you have healthy

relationships with your friends

439

00:21:19,008 --> 00:21:22,478

and family, um, but then also just

interacting with the people you meet on

440

00:21:22,478 --> 00:21:24,638

a daily basis, that's also nourishing.

441

00:21:24,648 --> 00:21:25,748

That's also nutrition.

442

00:21:25,788 --> 00:21:28,368

And if those people become

friends, then that's great.

443

00:21:28,583 --> 00:21:28,873

Right?

444

00:21:28,933 --> 00:21:30,013

Then that works a lot better.

445

00:21:30,263 --> 00:21:33,863

And so I think you need to understand what

you need psychologically and what you need

446

00:21:33,863 --> 00:21:36,103

physically in order to be a healthy human.

447

00:21:36,163 --> 00:21:39,973

And social interaction

is, a huge part of that.

448

00:21:40,463 --> 00:21:42,533

Now, can you get that over Zoom?

449

00:21:42,673 --> 00:21:45,463

A little bit, but it's a little

harder because it's like a more,

450

00:21:45,553 --> 00:21:48,363

it's like a low fidelity connection

that you get through Zoom.

451

00:21:48,693 --> 00:21:52,003

A little research showing that,

yes, sometimes, if you have a very

452

00:21:52,003 --> 00:21:55,403

good conversation on a digital

platform, it can have some of the

453

00:21:55,403 --> 00:21:57,133

same effects that it does in real life.

454

00:21:57,898 --> 00:21:58,948

But it's not the same.

455

00:21:58,958 --> 00:22:00,038

You're not getting the full person.

456

00:22:00,038 --> 00:22:01,618

It's, it's a little more two dimensional.

457

00:22:01,618 --> 00:22:04,258

So I think people do need to take

the initiative, but at the same

458

00:22:04,258 --> 00:22:07,458

time, like I love texting, a lot of

this stuff, it definitely makes life

459

00:22:07,458 --> 00:22:11,918

easier, but I know I don't feel great

when I do only this for a long time.

460

00:22:11,918 --> 00:22:14,848

I know that I do need to go out and

just have a conversation with someone

461

00:22:15,138 --> 00:22:19,138

just to remind myself both that it's

doable to kind of refill the tank.

462

00:22:19,428 --> 00:22:22,328

And also just to honestly feel a

little bit better about humanity.

463

00:22:22,768 --> 00:22:25,648

Um, You know, this is a bit

of a side point, but, and I

464

00:22:25,648 --> 00:22:26,518

didn't put this in the book.

465

00:22:26,518 --> 00:22:33,078

I didn't realize it until later, but

when you get all your data about what

466

00:22:33,078 --> 00:22:37,178

humanity is from social media, from the

media, and I say this as like someone

467

00:22:37,178 --> 00:22:40,168

who's in the media for a long time,

you are going to get an overwhelmingly

468

00:22:40,178 --> 00:22:42,048

negative view of humanity, right?

469

00:22:42,048 --> 00:22:44,538

So if you're only reading the

newspaper, you're only, you know,

470

00:22:44,538 --> 00:22:47,138

reading online publications, you're

going through Twitter, whatever.

471

00:22:47,888 --> 00:22:49,978

Much of what that's going to tell

you is that people are horrible,

472

00:22:50,438 --> 00:22:53,238

because the incentives are that

people are horrible on these things.

473

00:22:53,788 --> 00:22:57,358

And so it's, it ends up being really

reassuring to go out into the world and

474

00:22:57,358 --> 00:23:00,418

find that you can communicate with someone

you haven't met, and that person is

475

00:23:00,438 --> 00:23:03,838

interesting, and that person is kind, and

that person is curious, all that stuff.

476

00:23:04,168 --> 00:23:08,808

It's a way to counteract the pessimism

that you get from, an overwhelmingly

477

00:23:08,878 --> 00:23:13,748

digital media diet, and I think everyone

I talked to who does this, who wants to do

478

00:23:13,748 --> 00:23:15,978

it has reported back like a similar thing.

479

00:23:15,978 --> 00:23:18,028

Just being like, I felt

really lousy about people.

480

00:23:18,028 --> 00:23:20,328

And then I went out and I just had a

nice conversation with somebody and

481

00:23:20,358 --> 00:23:23,398

I feel a little bit better because we

generalize from our interactions, right?

482

00:23:23,803 --> 00:23:26,463

You have one really good interaction

and you feel better about people,

483

00:23:26,463 --> 00:23:29,103

and you have one bad interaction

and you feel worse about people.

484

00:23:29,423 --> 00:23:32,443

So you need to be aware of

that, of using this to maintain

485

00:23:32,443 --> 00:23:35,423

a healthier and more balanced

perspective about what people are.

486

00:23:35,493 --> 00:23:37,393

And people can be terrible,

no question about it.

487

00:23:37,863 --> 00:23:40,883

But my experience is that, just

getting out there and talking

488

00:23:40,883 --> 00:23:44,293

to people makes me feel a lot

better about the species, I guess.

489

00:23:45,363 --> 00:23:45,863

Julie: Yeah.

490

00:23:46,213 --> 00:23:50,093

Do you have one story that

someone's shared with you that

491

00:23:50,093 --> 00:23:54,423

you're like, yes, that's an amazing

stranger intersection story?

492

00:23:55,018 --> 00:23:58,128

Joe: Yeah, there's, it didn't, this didn't

make the book because it was such a long

493

00:23:58,128 --> 00:24:01,278

and complicated story that my editor

wouldn't let me put it in there, but I was

494

00:24:01,348 --> 00:24:02,818

actually talking to this guy yesterday.

495

00:24:02,928 --> 00:24:09,088

, I was in Boston and I was

getting a taxi back to the train

496

00:24:09,088 --> 00:24:10,698

station like early one morning.

497

00:24:11,033 --> 00:24:16,033

To go back to New York where I live

and the Lyft driver shows up and he

498

00:24:16,033 --> 00:24:18,733

had a dish of starburst in his car.

499

00:24:19,053 --> 00:24:21,243

And so, you know, it

was just like starburst.

500

00:24:21,243 --> 00:24:22,153

I haven't seen these in a while.

501

00:24:22,163 --> 00:24:25,303

And he was like, yeah, you know, I

tried hard candy and no one wanted it.

502

00:24:25,313 --> 00:24:27,413

And I tried some other stuff and

it seems like starburst is the

503

00:24:27,413 --> 00:24:29,503

thing that people really, people

are really interested in this.

504

00:24:29,933 --> 00:24:33,853

And so we started talking and he

ended up being one of the most

505

00:24:33,853 --> 00:24:35,303

interesting people I've ever met.

506

00:24:35,383 --> 00:24:39,503

And we're, to this day, we're still

friends, but he was born female,

507

00:24:39,503 --> 00:24:44,123

identified as male, had a horrendous

childhood in the South, lived all

508

00:24:44,123 --> 00:24:49,103

over the country, super smart, really

interesting, really charismatic, ended

509

00:24:49,103 --> 00:24:54,393

up going to Smith College at like 45 to

study public health, ended up in Uganda.

510

00:24:54,823 --> 00:25:00,113

While in Uganda, Locked eyes one

day in a village called Gulu, with

511

00:25:00,113 --> 00:25:01,783

a kid who was covered with burns.

512

00:25:01,833 --> 00:25:03,743

Like, 60 percent of his

body was covered with burns.

513

00:25:03,743 --> 00:25:05,573

I think he was 10 years

old when Jay met him.

514

00:25:06,373 --> 00:25:08,233

And they had this profound connection.

515

00:25:08,683 --> 00:25:11,753

And from that point, Jay decided

that he was going to try to get

516

00:25:11,753 --> 00:25:13,143

this kid the medical care he needed.

517

00:25:13,143 --> 00:25:16,123

Because if you get that burned

at a young age, like you'll die.

518

00:25:16,213 --> 00:25:18,963

Your skin doesn't stretch,

it doesn't grow, so you need

519

00:25:18,963 --> 00:25:19,933

serious medical treatment.

520

00:25:20,403 --> 00:25:24,523

So Jay spent 10 years of his life,

trying to get this kid the help that

521

00:25:24,523 --> 00:25:29,173

he needed in order to survive, and

just this incredible story of like all,

522

00:25:29,173 --> 00:25:30,493

everything they went through together.

523

00:25:30,778 --> 00:25:34,948

Really remarkable, and that all came from

me noticing that he had Starburst in the

524

00:25:34,948 --> 00:25:38,948

car, and it was such a great company, you

know, we rode in the car for 15 minutes

525

00:25:38,968 --> 00:25:42,258

and I got, you know, he told me about a

lot of that and then I just called him

526

00:25:42,258 --> 00:25:46,808

and we ended up talking more and, now

we're pals, but I got to, experience that.

527

00:25:47,078 --> 00:25:48,898

You know, which is a wildlife story.

528

00:25:49,238 --> 00:25:52,328

I also met him, in the middle of his

transition, and so I couldn't say that

529

00:25:52,328 --> 00:25:55,548

I had any transgendered friends, and

so it was interesting meeting someone,

530

00:25:55,588 --> 00:25:57,818

because now I have an understanding of

what the issues are like there, what

531

00:25:57,818 --> 00:26:01,308

the difficulties are like, and what

the, the struggles and the unintended

532

00:26:01,308 --> 00:26:02,958

sources of comedy are in this.

533

00:26:02,958 --> 00:26:05,398

Like, he was just a, just a

fascinating person, and also just,

534

00:26:05,398 --> 00:26:06,998

like, you know, a good guy to talk to.

535

00:26:07,408 --> 00:26:09,328

So, I think that was probably my favorite.

536

00:26:09,328 --> 00:26:12,418

I, you know, I had a, I put a lot of

interactions in the book that were just

537

00:26:12,418 --> 00:26:16,518

kind of passing interactions that ended

up being Quite profound interactions on

538

00:26:16,518 --> 00:26:19,718

the subway, which you're not supposed

to do, but those turned out, you know,

539

00:26:19,728 --> 00:26:21,368

pretty, pretty remarkable in some ways.

540

00:26:21,883 --> 00:26:22,053

Julie: What?

541

00:26:22,053 --> 00:26:23,093

What do you mean you're not supposed

542

00:26:23,358 --> 00:26:25,538

Joe: Nobody's supposed to talk

to strangers in the subway.

543

00:26:25,868 --> 00:26:26,128

Kiddingly.

544

00:26:26,763 --> 00:26:28,823

That's like a, that's like

one of the big social norms.

545

00:26:28,833 --> 00:26:31,383

So one of the things that keeps people

from doing this is like the idea

546

00:26:31,383 --> 00:26:33,243

that you're not supposed to, right?

547

00:26:33,643 --> 00:26:36,333

Um, and subways are one of the

places that people feel least

548

00:26:36,333 --> 00:26:37,873

comfortable talking to strangers.

549

00:26:38,323 --> 00:26:40,813

Um, I think because it's so crowded

and everyone's very aware that

550

00:26:40,813 --> 00:26:43,753

everyone else is like busy and

trying to get their quiet time in.

551

00:26:43,753 --> 00:26:48,528

But there's been A number of pretty big

studies on this where psychologists sent

552

00:26:48,558 --> 00:26:52,018

people out to, initiate conversations

with strangers on mass transit,

553

00:26:52,438 --> 00:26:55,208

and every single one of them going

out is like, this is a disaster.

554

00:26:55,218 --> 00:26:56,438

People are going to think I'm nuts.

555

00:26:56,578 --> 00:26:57,728

Someone's going to attack me.

556

00:26:58,068 --> 00:26:59,868

They were overwhelmingly pessimistic.

557

00:27:00,248 --> 00:27:01,558

About how it was going to go.

558

00:27:01,558 --> 00:27:05,738

And then they did it and it was unanimous,

like literally unanimously positive.

559

00:27:06,298 --> 00:27:09,648

these participants were, men and

women across multitude of ages.

560

00:27:10,018 --> 00:27:12,748

Um, and there wasn't a single

one who had a bad experience.

561

00:27:12,958 --> 00:27:15,408

So it was pretty amazing, but

there is like, there's this idea

562

00:27:15,408 --> 00:27:16,448

that you're not supposed to do it.

563

00:27:16,828 --> 00:27:20,338

And we have a very hard time

violating social norms as humans.

564

00:27:20,583 --> 00:27:23,803

Julie: Is that a newer, can

I ask a clarifying question?

565

00:27:23,803 --> 00:27:25,723

Was that, is that, I don't

take the subway anymore.

566

00:27:25,733 --> 00:27:29,223

I haven't taken the subway or

the T cause I was in Boston.

567

00:27:29,573 --> 00:27:33,863

I haven't taken the T regularly since

I started my business eight years ago.

568

00:27:34,333 --> 00:27:35,843

Cause now I just drive to my office.

569

00:27:35,873 --> 00:27:38,243

But when I did take the T.

570

00:27:38,978 --> 00:27:43,688

I was so curious about people on

the train, what they were reading,

571

00:27:43,698 --> 00:27:48,088

where they were, you know, like

I would always, I would always

572

00:27:48,088 --> 00:27:49,798

talk to people , on the train.

573

00:27:50,178 --> 00:27:55,038

Is that a newer social norm or is

it, or did I just always buck the

574

00:27:55,178 --> 00:27:55,288

Joe: Yeah.

575

00:27:55,428 --> 00:27:56,618

I think you always buck the system.

576

00:27:56,618 --> 00:27:59,228

And I think there's people with a

certain approach and a certain energy

577

00:27:59,228 --> 00:28:00,798

who can get away with a lot of this.

578

00:28:00,868 --> 00:28:02,278

And, my idea is that.

579

00:28:02,513 --> 00:28:05,933

Having learned about this and having

practiced it a lot, you can get to

580

00:28:05,933 --> 00:28:09,213

the place where you can just violate

all these social norms and ease

581

00:28:09,563 --> 00:28:10,853

and people are comfortable with it.

582

00:28:10,973 --> 00:28:15,253

It becomes problem problematic if I'm

like, if I'm like sweating trying to talk

583

00:28:15,253 --> 00:28:18,583

to someone on the train, you know, like

making me nervous, I'll make them nervous.

584

00:28:18,583 --> 00:28:20,833

But if you're confident, you're

comfortable and you're respectful.

585

00:28:21,513 --> 00:28:22,363

You can pull it off.

586

00:28:22,723 --> 00:28:25,253

, again, I'm the woman, Georgie

Nightingale in England.

587

00:28:25,773 --> 00:28:27,063

She got so good at it.

588

00:28:27,133 --> 00:28:30,633

She's a genius at this stuff, but she

would get on the train, the tube in

589

00:28:30,633 --> 00:28:35,333

London and see a man wearing a hat

and just point to him and go, and that

590

00:28:35,333 --> 00:28:36,783

would be enough to start a conversation.

591

00:28:36,793 --> 00:28:40,013

Like she was so, she just had

like this way about her that it

592

00:28:40,033 --> 00:28:41,693

made it very easy to do this.

593

00:28:42,173 --> 00:28:44,673

, but yeah, I think in a lot of cases,

especially in London, like it's a

594

00:28:44,763 --> 00:28:46,683

huge no, no, you can just Google it.

595

00:28:46,713 --> 00:28:49,393

And people are horrified at the prospect

of talking to people on the tube.

596

00:28:50,868 --> 00:28:56,148

Julie: I had no idea, but I'm

also fascinated by strangers.

597

00:28:56,158 --> 00:28:58,908

So I feel like anytime I can

talk to a stranger, I'm happy.

598

00:28:58,918 --> 00:29:02,798

So, as we wrap up, which I

don't want to, because I could

599

00:29:02,798 --> 00:29:04,168

talk about this all day long.

600

00:29:05,848 --> 00:29:11,568

Do you have one thing that the

listeners could just do today?

601

00:29:12,158 --> 00:29:15,228

to start doing this in,

in their daily life.

602

00:29:15,228 --> 00:29:18,258

I

603

00:29:18,603 --> 00:29:20,553

Joe: Um, I would say,

604

00:29:21,073 --> 00:29:24,713

So when you're just in your day

to day interactions with a waiter

605

00:29:25,243 --> 00:29:28,553

at a restaurant with a cashier,

ask them how they're doing.

606

00:29:28,683 --> 00:29:32,193

But see if you can get a real

answer, like show actual curiosity.

607

00:29:32,678 --> 00:29:34,288

And I think that's, it's good.

608

00:29:34,328 --> 00:29:38,338

It's a good place to practice because

it's, you know, it's a finite interaction.

609

00:29:38,348 --> 00:29:39,458

It's not going to go on forever.

610

00:29:39,478 --> 00:29:41,748

There's no chance that you're going

to get stuck there for an hour.

611

00:29:42,158 --> 00:29:44,778

it's just a quick interaction,

but it's a way to, you know, to

612

00:29:44,778 --> 00:29:46,318

use like an exercise metaphor.

613

00:29:46,318 --> 00:29:47,598

It's like a way to get your reps in.

614

00:29:48,048 --> 00:29:51,758

But I think more importantly,

those jobs are so shitty.

615

00:29:51,758 --> 00:29:54,418

Now people are so nasty

to these people that.

616

00:29:54,963 --> 00:29:58,933

Just being more human around

them and showing that you see

617

00:29:58,933 --> 00:30:02,093

them as human beings as equals and

that you're actually interested.

618

00:30:02,823 --> 00:30:05,663

Um, and you know, you, again, you

have to mind yourself a little bit.

619

00:30:05,663 --> 00:30:08,583

Don't go in there and just roll in

and ask a super personal question.

620

00:30:09,133 --> 00:30:11,373

But just aim for a little

bit of connection, right?

621

00:30:11,463 --> 00:30:15,343

Um, and, and you'll come away

feeling better and you'll

622

00:30:15,343 --> 00:30:16,813

get better at it as a result.

623

00:30:16,833 --> 00:30:20,213

But like more to the point, their

day will be a little bit easier.

624

00:30:20,738 --> 00:30:24,638

Um, and I think it's just like a kindness

that people need to relearn again.

625

00:30:24,668 --> 00:30:28,158

I feel like we forgot how to be

humans, uh, to a pretty serious

626

00:30:28,238 --> 00:30:31,038

degree during the pandemic and

we need to rebuild those muscles.

627

00:30:31,338 --> 00:30:35,708

You need to treat people like humans

and not robots that exist to serve us.

628

00:30:37,278 --> 00:30:38,108

Julie: All right, Joe.

629

00:30:38,208 --> 00:30:39,098

Joe, this was great.

630

00:30:39,498 --> 00:30:41,178

You're not a stranger to me anymore.

631

00:30:41,748 --> 00:30:43,358

You were before this, but not anymore.

632

00:30:43,358 --> 00:30:43,968

Thanks so much for

633

00:30:44,203 --> 00:30:45,153

Joe: Yeah, thank you for having me.

634

00:30:45,153 --> 00:30:45,773

It was a pleasure.

635

00:30:54,401 --> 00:30:58,241

There were so many great takeaways

from this episode, but I think my

636

00:30:58,241 --> 00:31:01,931

nugget that I'm going to be coming

away with and keep in my back pocket.

637

00:31:02,381 --> 00:31:05,831

Is that small talk is a greeting ritual.

638

00:31:06,101 --> 00:31:07,331

It's like a handshake.

639

00:31:07,631 --> 00:31:12,251

Make sure it's quick and use it as a

way to engage in a deeper conversation.

640

00:31:13,301 --> 00:31:18,431

I hope Joe has helped everyone come

away with an new found appreciation

641

00:31:18,431 --> 00:31:20,891

for the potential in every encounter.

642

00:31:21,401 --> 00:31:22,511

Or perhaps.

643

00:31:23,591 --> 00:31:26,561

A reminder of the power of human

connection that emerges when we

644

00:31:26,561 --> 00:31:30,841

step beyond our comfort zones, even

if it's just a little itsy bitsy.

645

00:31:31,801 --> 00:31:34,051

You know, peace beyond our comfort zones.

646

00:31:34,711 --> 00:31:35,191

Remember.

647

00:31:35,701 --> 00:31:37,531

Every stranger as a potential friend.

648

00:31:37,891 --> 00:31:41,881

A source of inspiration or a

gateway to a new perspective.

649

00:31:42,211 --> 00:31:45,331

Or maybe just a way to brighten

your day for a couple of minutes.

650

00:31:46,211 --> 00:31:47,891

By embracing the power of strangers.

651

00:31:47,891 --> 00:31:49,511

We can enrich our lives.

652

00:31:49,931 --> 00:31:53,191

Broaden our perspectives and

contribute to the creation.

653

00:31:53,911 --> 00:31:56,341

I have a more connected

and compassionate world.

654

00:31:57,361 --> 00:31:58,021

All right friends.

655

00:31:58,651 --> 00:32:01,111

Onto the drink of the week,

which can you believe it?

656

00:32:01,381 --> 00:32:03,931

There is a cocktail

called stranger danger.

657

00:32:04,231 --> 00:32:05,341

Of course, of course there is.

658

00:32:05,341 --> 00:32:06,961

This is a cocktail riff for everything.

659

00:32:07,531 --> 00:32:10,531

It comes to us from the

folks at imbibe magazine.

660

00:32:10,531 --> 00:32:11,461

Here's what you're going to need.

661

00:32:12,361 --> 00:32:14,011

One and a half ounces of Pisco.

662

00:32:14,491 --> 00:32:15,991

A half an ounce of mezcal.

663

00:32:16,291 --> 00:32:19,321

One ounce orange cream soda syrup.

664

00:32:19,321 --> 00:32:20,461

I'm going to give you the recipe for that.

665

00:32:21,031 --> 00:32:22,531

One ounce of fresh lemon juice.

666

00:32:22,861 --> 00:32:26,461

Three forests, ounce of

aquafaba or one egg right now.

667

00:32:26,491 --> 00:32:27,301

Don't get freaked out.

668

00:32:27,331 --> 00:32:31,381

I drink cocktails with egg whites

all the time, and I've never had

669

00:32:31,381 --> 00:32:32,821

an adverse reaction from the Iraq.

670

00:32:32,851 --> 00:32:37,161

Ag so that orange cream soda syrup.

671

00:32:37,191 --> 00:32:38,061

Here's the recipe.

672

00:32:38,121 --> 00:32:42,081

Um, this is obviously for a

batch of it for big batch.

673

00:32:42,081 --> 00:32:44,931

So you could half it or

quarter it as you need.

674

00:32:45,141 --> 00:32:47,031

So here's the recipe for that?

675

00:32:48,261 --> 00:32:50,841

Combined 45 ounces of Sunkist.

676

00:32:51,591 --> 00:32:54,201

With 45 ounces of sugar.

677

00:32:54,981 --> 00:32:56,901

Cause, you know, It's simple surface.

678

00:32:56,901 --> 00:32:57,801

Usually one-to-one.

679

00:32:58,131 --> 00:33:02,391

Two ounces of vanilla extract and

a sauce pan over medium high heat.

680

00:33:02,421 --> 00:33:04,131

Bring to almost a boil.

681

00:33:04,521 --> 00:33:05,661

Stir regularly.

682

00:33:05,871 --> 00:33:10,221

Then let simmer on low heat for 10 to 15

minutes, take off of the heat and cool.

683

00:33:10,221 --> 00:33:12,621

And then store in the

refrigerator for up to a month.

684

00:33:12,621 --> 00:33:14,391

Like I said, this is for a big batch.

685

00:33:14,391 --> 00:33:16,431

So break it down as you see, it's usually.

686

00:33:16,731 --> 00:33:19,521

Just one once with you have a cup of

Sunkist, use a cup of sugar, get it.

687

00:33:20,061 --> 00:33:21,921

Um, and then obviously

bring down the vanilla.

688

00:33:22,791 --> 00:33:23,121

Okay.

689

00:33:23,121 --> 00:33:26,301

So after you have that simple

syrup made, this is what you're

690

00:33:26,301 --> 00:33:27,291

going to do for the cocktail.

691

00:33:27,291 --> 00:33:29,721

You're going to combine all of

the ingredients in a shaker.

692

00:33:30,251 --> 00:33:31,361

then dry shake.

693

00:33:31,361 --> 00:33:36,731

So no ice for a minute and then add

ice and shake for 30 more seconds.

694

00:33:37,061 --> 00:33:38,681

Double strain into a coupe glass.

695

00:33:39,401 --> 00:33:40,061

All right friends.

696

00:33:40,961 --> 00:33:43,451

That was a more complicated

cocktail that I normally give.

697

00:33:43,511 --> 00:33:45,611

Um, let me know if you

make it all right, friends.

698

00:33:45,641 --> 00:33:46,391

That's all for this week.

699

00:33:46,421 --> 00:33:49,091

If you like what you heard today,

of course, please leave a review

700

00:33:49,121 --> 00:33:50,561

and subscribe to the podcast.

701

00:33:50,921 --> 00:33:53,951

Also, please remember to share the podcast

to help it reach a larger audience.

702

00:33:54,461 --> 00:33:57,071

If you want more, Julie

Brown, you can find my book.

703

00:33:57,101 --> 00:33:58,931

This shit works on Amazon

and Barnes and noble.

704

00:33:58,931 --> 00:34:00,851

You can find me on

LinkedIn at Julie, Ron BD.

705

00:34:00,851 --> 00:34:02,771

Just let me know where you

found me when you reach out.

706

00:34:03,491 --> 00:34:06,671

I am Julie Brown underscored BD

on the Instagram, or you can just

707

00:34:06,671 --> 00:34:10,451

pop it over to my website, Julie

Brown, bd.com until next week.

708

00:34:10,841 --> 00:34:11,201

Cheers.

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