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If you think imposter syndrome is only relevant to a very small part of the population, think again.
In our conversation, Clare Josa shares the difference between the very natural self doubt that we feel when we step out of our comfort zone and the debilitating joyless imposter syndrome. She shows us how to recognize it in ourselves and our colleagues and offers us a tiny practical first step on the journey towards feeling good enough at our core.
[00:00] Introduction to Imposter Syndrome
[00:07] Meet Clare Josa: Expert on Imposter Syndrome
[01:05] Understanding Self-Doubt vs. Imposter Syndrome
[02:05] The Impact of Imposter Syndrome in the Workplace
[04:15] Recognizing Imposter Syndrome in Yourself and Others
[06:22] The Link Between Imposter Syndrome and Burnout
[08:17] Steps to Overcome Imposter Syndrome
Next Steps:
If you enjoyed this, you might also enjoy my Life Satisfaction Assessment. It's a 30-minute program where I guide you through a deep dive into 10 areas of your life to assess what's bringing you joy and what's bringing you down. I call it Derailed and it's a fabulous place to begin a joy-at-work redesign.
If you think imposter syndrome is only relevant to a very small
Lucia Knight:part of the population, think again.
Lucia Knight:My guest today is Clare Josa.
Lucia Knight:Author, researcher, speaker, trainer on overcoming imposter syndrome.
Lucia Knight:Her new research discovered that 31 percent of employees in the UK are at high
Lucia Knight:risk of burnout, 1 in 10 consider quitting their job every day, and 22 percent
Lucia Knight:of women have turned down a promotion this year because of imposter syndrome.
Lucia Knight:In our conversation, Clare shares the difference between the very natural
Lucia Knight:self doubt that we feel when we step out of our comfort zone and the
Lucia Knight:debilitating joyless imposter syndrome.
Lucia Knight:She shows us how to recognize it in ourselves and our colleagues and offers us
Lucia Knight:a tiny practical first step on the journey towards feeling good enough at our core.
Lucia Knight:Let's Dive in.
Lucia Knight:Clare!
Lucia Knight:What is the difference between natural human self doubt when we're doing
Lucia Knight:something new or big or running through change and imposter syndrome at work?
Clare Josa:So, Lucia, that is such a great question.
Clare Josa:Self doubt, that is about what we can and can't do.
Clare Josa:And that comes in when we're stretching a comfort zone, we're learning new
Clare Josa:skills, maybe we've moved into a new role and we don't yet have the
Clare Josa:experience or the network to be able to fulfill our potential in it.
Clare Josa:Imposter syndrome, though, has a secret sauce.
Clare Josa:It's actually about who we think we are rather than what we can and can't do.
Clare Josa:And that secret sauce is about the fear of being found out is not
Clare Josa:good enough or somehow a fraud.
Clare Josa:So the reason that's so important is self doubt is natural and healthy.
Clare Josa:You go on some skills based training, get some mentoring, some
Clare Josa:standard coaching that will improve.
Clare Josa:Your confidence will grow.
Clare Josa:But if imposter syndrome is running underneath that 3am worry
Clare Josa:that today's the day your luck will run out, will still persist.
Lucia Knight:And, oh, I absolutely get that difference.
Lucia Knight:So tell me what are some of the major issues that you have seen
Lucia Knight:in your work with experienced professionals when they suffer from
Lucia Knight:imposter syndrome for a long time?
Clare Josa:So one of the biggest challenges is hoping it will go away.
Clare Josa:Yeah, it's hoping we can just push on through and that by just taking
Clare Josa:that deep breath pulling our socks up Pushing on through that fear
Clare Josa:that it will somehow disappear.
Clare Josa:But the problem is imposter syndrome is actually governed by the primal part
Clare Josa:of the brain that has already seen the potential risk or threat And decided to
Clare Josa:self sabotage before the thinking part of the brain is even processing information.
Clare Josa:So we're constantly playing catch up, trying not to self sabotage.
Clare Josa:What happens with imposter syndrome is we will play small.
Clare Josa:We will tone down our ideas.
Clare Josa:We will not speak up.
Clare Josa:So we found in our latest research study, only 11 percent of people
Clare Josa:feel fully confident speaking up with their ideas at work.
Clare Josa:The other, I know the other 80% The other 89, it depends how high risk the
Clare Josa:idea is, but they're toning them down.
Clare Josa:They're keeping quiet.
Clare Josa:They're going what I call beige instead of Marmite.
Clare Josa:Because they are absolutely scared at a, an identity level of being
Clare Josa:found out as not good enough.
Clare Josa:We found that 22 percent of women have turned down offers of promotions.
Clare Josa:They know that they could achieve in the last year due to imposter syndrome.
Clare Josa:So they've actually been offered the job and they've turned it down.
Clare Josa:We've got one in 10 people is thinking of quitting their job every single day.
Clare Josa:Due to imposter syndrome, and it's one in four this week in the UK.
Clare Josa:You see people not speaking up with their opinions, so you end
Clare Josa:up with groupthink, miscreativity.
Clare Josa:But the problem with the pushing on through is it means
Clare Josa:we're stuck in chronic stress.
Clare Josa:We're constantly in that fight flight freeze mode.
Clare Josa:And that is why imposter syndrome is one of the biggest predictors of burnout.
Clare Josa:And we've just found in the research study, 31 percent of people are at high
Clare Josa:risk of burning out very soon in the UK.
Lucia Knight:I can almost smell it.
Lucia Knight:Everyone I'm speaking to it feels like they're getting
Lucia Knight:closer and closer to the edge.
Lucia Knight:So that's super interesting research.
Lucia Knight:Okay.
Lucia Knight:So, If I am a listener, what are some of the signs that will indicate that either
Lucia Knight:I am experiencing and suffering from imposter syndrome or my colleagues are?
Clare Josa:So there are two ways to look at this.
Clare Josa:One of them is you can look at the general behaviors.
Clare Josa:So for example, overthinking and overworking.
Clare Josa:A two hour report takes two days because you spend so much time
Clare Josa:overthinking and second guessing how people might receive it.
Clare Josa:You might have somebody who really struggles to make decisions.
Clare Josa:This happens a lot as somebody is getting promoted.
Clare Josa:They will often lean too heavily on their line manager and the line manager will be
Clare Josa:wondering, why is this person coming to my office or my team's room 10 times a day?
Clare Josa:They could make these decisions on their own.
Clare Josa:So they really struggle with decision paralysis.
Clare Josa:And then from the research studies, we've got a model that we call the
Clare Josa:four P's of imposter syndrome, which are really good behavioral predictors.
Clare Josa:They are perfectionism, procrastination, project paralysis, and people pleasing.
Clare Josa:If you've got somebody in your team, you're looking for changes in these.
Clare Josa:Okay, maybe they've just taken on a stretch objective, a new challenge,
Clare Josa:something more visible, they've been promoted, or they've just
Clare Josa:had the tap on the shoulder about would you like to be promoted?
Clare Josa:If you suddenly see an increase in that perfectionism, procrastination, project
Clare Josa:paralysis, and people pleasing, chances are that whatever's just happened has
Clare Josa:triggered imposter syndrome for them.
Clare Josa:Not only does that munch enormous amounts of time and energy, the stuff that happens
Clare Josa:in the brain with blood flow, that means they won't be able to concentrate as well,
Clare Josa:it affects their performance, they'll be more likely to make mistakes, and they
Clare Josa:overlap with the fight flight freeze fawn stress response, and if you're really
Clare Josa:unfortunate and they head intuitively for the fight response, then it can
Clare Josa:actually turn them into a toxic teammate.
Lucia Knight:Oh my god, you've said so much there.
Lucia Knight:But what I'm feeling in what you've said is that this is
Lucia Knight:energetic work internally, yeah?
Lucia Knight:To do just what is required externally.
Lucia Knight:So, is that where the link is coming towards burnout?
Clare Josa:So it's actually coming from that chronic stress response
Clare Josa:because the biggest issue with imposter syndrome, there are three
Clare Josa:core drivers amplifiers of it.
Clare Josa:There's the external company culture, the working environment
Clare Josa:and the personal habits.
Clare Josa:With the personal habits these can be amplified by the culture and the
Clare Josa:environment and the expectations, how fast you've got to respond to pings,
Clare Josa:for example, um, how the culture is about if you make a mistake.
Clare Josa:What's happening is we're telling ourself what I call mind story drama.
Clare Josa:We're worrying, what if ing, and catastrophizing.
Clare Josa:This fires off that chronic stress response, the fight flight
Clare Josa:freeze response, automatically, without us even realizing.
Clare Josa:That means the body is constantly flooded with adrenaline and cortisol.
Clare Josa:The definition of burnout, is the body no longer being able to handle
Clare Josa:the stress hormones, because we flooded it with them for too long.
Clare Josa:This causes insomnia, with women in particular, if you add in things like
Clare Josa:perimenopause, where we naturally are more sensitive to cortisol.
Clare Josa:It's one of the reasons why perimenopause is a huge trigger point for imposter
Clare Josa:syndrome and also hugely talented women leaving the workplace because of it.
Clare Josa:It's that cortisol and the stress that is driving the self sabotage.
Clare Josa:It's that fear of being found out and to truly clear it from an
Clare Josa:organization, you need to address all three amplifiers, the personal habits,
Clare Josa:the company culture and the working environment that was fostering this.
Lucia Knight:And that's how people can thrive at work and
Lucia Knight:experience more joy, but it can't be done alone and exclusively.
Lucia Knight:Exactly.
Lucia Knight:We will have people who are listening who are either recognizing
Lucia Knight:this at home, in their own work life, or in their colleagues.
Lucia Knight:And you've written a book to show professionals how to ditch imposter
Lucia Knight:syndrome and to finally feel good enough.
Lucia Knight:Great title, by the way.
Lucia Knight:What steps can someone listening today take, next week, to begin this journey
Lucia Knight:towards ditching imposter syndrome.
Clare Josa:One of the first things I would encourage someone
Clare Josa:to start doing right away today is to become more aware of the stories
Clare Josa:that you're telling yourself.
Clare Josa:So if you find yourself in that catastrophizing, you can simply take
Clare Josa:a deep breath in through the nose, breathe out through the mouth with a
Clare Josa:sigh, ideally not on a team's call.
Clare Josa:Yeah.
Clare Josa:Just to bring that stress response down and look at those thoughts
Clare Josa:as though you were observing them.
Clare Josa:And ask yourself, is that really true?
Clare Josa:Or is that just imposter syndrome speaking?
Clare Josa:Just is doing a lot of heavy lifting there because it feels very real
Clare Josa:when it's happening in our heads.
Clare Josa:If it's imposter syndrome speaking, great.
Clare Josa:What do I want instead?
Clare Josa:And start focusing on the first step you can take towards
Clare Josa:the what you want instead.
Clare Josa:All of the work I teach on this whether it's in the books or in the
Clare Josa:imposter syndrome hacks app works at two levels both in the moment where you
Clare Josa:need that press pause and also longer term to prevent imposter syndrome by
Clare Josa:clearing out those root cause drivers.
Clare Josa:It's my engineering background.
Clare Josa:I'm obsessed with root causes.
Clare Josa:Clear it out at the root.
Clare Josa:You don't need the surface level coping strategies, but that is something
Clare Josa:that people could start doing today.
Clare Josa:Is this really true?
Clare Josa:Is it just imposter syndrome speaking?
Clare Josa:What do I want instead and start gently allowing your nervous
Clare Josa:system to focus on making that feel safe and exciting instead.
Clare Josa:If you enjoyed this, you might also enjoy my Life Satisfaction Assessment.
Clare Josa:It's a 30 minute program where I guide you through a deep dive into 10 areas
Clare Josa:of your life to assess what's bringing you joy and what's bringing you down.
Clare Josa:I call it D Railed.
Clare Josa:It's a fabulous place to begin a joy at work redesign.