In this investing episode, Daphne Dickopf, Founder and Owner of Change Matters Coaching LLC, shares shares tools to overcome imposter syndrome. If you struggle with feeling out of depth as a startup founder, you won't want to miss it.
You will discover:
- Why imposter feelings signal growth in stage 2
- How to reframe imposter as an ally for progress
- What daily practices build authentic confidence
This episode is ideal for for Founders, Owners, and CEOs in stage 2 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quiz
Daphne Dickopf owns a consulting, coaching, and training company and is an ICF-certified executive coach, facilitator, and trainer, specializing in individual, team, and organizational development. Her background in international project management and her own leadership experience underpin her belief in every person's innate ability to find the best solutions and chart their path. She holds a Bachelor of Arts degree in International Marketing from the Regents Business School in London, United Kingdom, and a dual Master of Business Administration from ESSEC Business School in Paris, France, and the Mannheim Business School in Germany.
Want to learn more about Daphne Dickopf's work at Change Matters Coaching LLC? Check out her company website at https://www.change-matters.com/ and her personal website at https://www.daphnedickopf.com/ and get a copy of her book at https://www.amazon.com/Make-Friends-Your-Impostor-Superpower-ebook/dp/B0DZ6H1QPX/ref=sr_1_1
Mentioned in this episode:
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Hello, hello and welcome. Welcome once again
Scott Ritzheimer:to the start, scale and succeed. Podcast, the only podcast that
Scott Ritzheimer:grows with you through all seven stages of your journey. As a
Scott Ritzheimer:founder and I'm your host, Scott Ritzheimer, and we have an
Scott Ritzheimer:unbelievably powerful episode in store for you here today,
Scott Ritzheimer:because there's only one problem that, when I think about it.
Scott Ritzheimer:Every single one of my clients has to deal with, or at least
Scott Ritzheimer:has had to deal with, at some stage in their career. It's not
Scott Ritzheimer:a lack of profitability, it's not hiring. It's not even,
Scott Ritzheimer:somewhat ironically, trying to figure out what stage they're in
Scott Ritzheimer:and what to do about it. No, the only problem that I've seen
Scott Ritzheimer:affect every single one of my clients, regardless of their
Scott Ritzheimer:degree of success is the feeling of being an imposter in someone
Scott Ritzheimer:else's world. And nowhere is this more true and more
Scott Ritzheimer:debilitating in our journey as founders than in that stage two
Scott Ritzheimer:mode, when we're there, launching out as a startup
Scott Ritzheimer:entrepreneur and inevitably, invariably finding ourself way
Scott Ritzheimer:out of our depth, and it's particularly problematic because
Scott Ritzheimer:it feels like you're completely alone. It feels like I must be
Scott Ritzheimer:the only one who feels this way. I must be crazy, because
Scott Ritzheimer:everybody else has got it figured out, and that's simply
Scott Ritzheimer:not the case. There's not something wrong with you. It's
Scott Ritzheimer:just a skill and a I can't use the word. We'll get to that in a
Scott Ritzheimer:moment. But this is something that we can solve, and here to
Scott Ritzheimer:help us solve for it, to set things straight and help us to
Scott Ritzheimer:make friends with our imposter is Daphne Dickopf, who owns a
Scott Ritzheimer:consulting, coaching and training company and is an ICF
Scott Ritzheimer:certified executive coach, facilitator and trainer. She
Scott Ritzheimer:specializes in individual, team and organizational development.
Scott Ritzheimer:Her background in international project management and her own
Scott Ritzheimer:leadership experience underpin her belief in every person's
Scott Ritzheimer:innate ability to find the best solutions and chart their path.
Scott Ritzheimer:She holds a bachelor's degree in international marketing from the
Scott Ritzheimer:regents business school in London, and a dual Masters in
Scott Ritzheimer:Business Administration from ESSEC business school in Paris,
Scott Ritzheimer:France, and the Mannheim business school in Germany.
Scott Ritzheimer:She's also the author of the brand new book make friends with
Scott Ritzheimer:your imposter, which, to my knowledge, is the most
Scott Ritzheimer:comprehensive guide to overcoming the imposter cycle
Scott Ritzheimer:and setting yourself free to do your best work. Well, Daphne,
Scott Ritzheimer:welcome to the show. Very excited to have you here. First
Scott Ritzheimer:question right out of the gate. It jumped off the page at me as
Scott Ritzheimer:I was reading through your book, and has haunted me ever since,
Scott Ritzheimer:because there's a phrase that you don't like that I use all
Scott Ritzheimer:the time, or, let's say, used all the time. So the phrase is
Scott Ritzheimer:imposter syndrome. What's wrong with that phrase and what's a
Scott Ritzheimer:better way for us to think about it?
Daphne Dickopf:Well, thanks for having me, Scott and the lovely
Daphne Dickopf:introduction. I just don't like the phrase because it just
Daphne Dickopf:suggests it's something medical. It's a diagnosis that we cannot
Daphne Dickopf:get rid of, and it was just coined that way, and it's
Daphne Dickopf:actually not something medical. That's why I like to call it the
Daphne Dickopf:imposter phenomenon, or the imposter feelings, or the
Daphne Dickopf:imposter journey, or the imposter experience, because
Daphne Dickopf:it's something very subjective, and it's not objectively that
Daphne Dickopf:there's something wrong with us. So yeah, instead of saying, you
Daphne Dickopf:know, you have a syndrome and something is wrong with you,
Daphne Dickopf:it's something that many of us deal with. As you just said,
Daphne Dickopf:most entrepreneurs at many stages of their of their cycle,
Daphne Dickopf:probably, and so yeah, let's not call it a syndrome when it's
Daphne Dickopf:not.
Scott Ritzheimer:Yeah. So there's a common misperception,
Scott Ritzheimer:and I think it may even you know better than me, but it may stem
Scott Ritzheimer:from some of the early research that this is something that
Scott Ritzheimer:affects women a lot more than men. But from my understanding,
Scott Ritzheimer:that's not true. Is this something that affects all of
Scott Ritzheimer:us?
Daphne Dickopf:It does. I mean, the original research that was
Daphne Dickopf:done by Dr Pauline rose clans was focusing on a group of women
Daphne Dickopf:in academia. But ever since then, and I've coached tons of
Daphne Dickopf:executive men who come with this, they might not call it
Daphne Dickopf:initially imposter, but they might call it self doubts. They
Daphne Dickopf:might say, I don't feel so 100% sure this time, right? And so
Daphne Dickopf:yes, it in research. Now we know it's probably about even.
Daphne Dickopf:There's some groups minorities that feel a little bit more
Daphne Dickopf:strongly than others, but you could probably, pretty much say
Daphne Dickopf:it happens to everyone at least once in their life. I think
Daphne Dickopf:we're, we're about to 80 to 89% of us have it at least once in
Daphne Dickopf:our lives.
Scott Ritzheimer:Well, well, I know it's certainly something
Scott Ritzheimer:that I've struggled with at various stages through my
Scott Ritzheimer:journey as a founder. But one of the things that struck me,
Scott Ritzheimer:especially as a coach now and being invited into other folks'
Scott Ritzheimer:stories, is to some extent, how differently it shows up for
Scott Ritzheimer:different people. So. So you mentioned this. Some folks may
Scott Ritzheimer:not even think to call it imposter syndrome, or may not
Scott Ritzheimer:even know what imposter syndrome is or imposter phenomenon. See,
Scott Ritzheimer:I did it again. But so just in a nutshell, what are we looking
Scott Ritzheimer:for? What's it look like when it shows up in our world,
Scott Ritzheimer:particularly for entrepreneurs and founders?
Daphne Dickopf:Yeah, I love that you're bringing this to
Daphne Dickopf:this. You know, it's a spectrum, almost, right? You. There are
Daphne Dickopf:people who just have very unrealistic, high targets and
Daphne Dickopf:expectations of themselves, so they can never 100% deliver on
Daphne Dickopf:those expectations. Then there's others who just, I always want
Daphne Dickopf:to learn more, and then they know I'm never going to be the
Daphne Dickopf:expert, because there's always nor more to learn. Some who
Daphne Dickopf:think they have to go it all alone, right? Unless you can do
Daphne Dickopf:everything all the time by yourself, you're not good
Daphne Dickopf:enough. And then there's the expectation sometimes also just
Daphne Dickopf:be superhuman, like you got to do it. You always need to handle
Daphne Dickopf:it. You can never show a vulnerability. You can never
Daphne Dickopf:suffer, and you can never once just not do it right. And so
Daphne Dickopf:sometimes it's not not being good enough. Sometimes it's
Daphne Dickopf:always going the extra mile somewhere. Sometimes it's always
Daphne Dickopf:being clever, more clever and more intelligent than others.
Daphne Dickopf:Sometimes it's being the expert in everything and doing it all
Daphne Dickopf:alone. And so it shows up in different variants from people.
Scott Ritzheimer:It's so easy, especially with that
Scott Ritzheimer:explanation, to see why it plays such a big role in our
Scott Ritzheimer:entrepreneurial journey. Because, again, if you're a
Scott Ritzheimer:solopreneur, if you're you're starting something out, so much
Scott Ritzheimer:of it rides on you. It can feel like you have to be superhuman
Scott Ritzheimer:you you literally have to do everything within the context of
Scott Ritzheimer:your business. That's not actually true, but it feels that
Scott Ritzheimer:way. And the other place that I've found it show up is kind of
Scott Ritzheimer:in in the early phase of each of our stages. So there's some kind
Scott Ritzheimer:of big shift. We enter a new stage. It needs new skills.
Scott Ritzheimer:We're working with new people, and for some reason, it just
Scott Ritzheimer:pops up again. Why is that?
Daphne Dickopf:Yeah, it's and there's actually, we call them
Daphne Dickopf:mechanisms, coping mechanisms, that help the imposter survive,
Daphne Dickopf:and us being small. And it's things like, you know,
Daphne Dickopf:procrastinating, like not not starting when you're doing
Daphne Dickopf:something new, like you gotta, as you said, you have new
Daphne Dickopf:skills. And then that's where it's daunting. Whenever we get
Daphne Dickopf:to a point where it's not so familiar, it's not common ground
Daphne Dickopf:anymore, it's not easy, but it gets a bit difficult. That's
Daphne Dickopf:when the imposter voices show up and drive you nuts.
Scott Ritzheimer:Yeah, and it's when you can least afford it,
Scott Ritzheimer:like when you need the most confidence to take that next
Scott Ritzheimer:step, it seems to be where it jumps up the most. So there were
Scott Ritzheimer:a couple of areas in the book that I found were really, really
Scott Ritzheimer:helpful for me in understanding what's going on. Like, what does
Scott Ritzheimer:this look like, structurally? And so there were, I believe,
Scott Ritzheimer:what you called foundational blocks to break the cycle, and
Scott Ritzheimer:the first one was the trigger. What's going on with the
Scott Ritzheimer:trigger? What are some common triggers for entrepreneurs or
Scott Ritzheimer:founders just starting out?
Daphne Dickopf:Yeah, so, so triggers are, whenever we hear
Daphne Dickopf:it or see it, we go into, Oh, I'm not good enough, or I need
Daphne Dickopf:to do more. I'm not the expert yet. And with many
Daphne Dickopf:entrepreneurs, I see that they see someone else on social media
Daphne Dickopf:or on a conference who's presented differently and
Daphne Dickopf:presented maybe as if they are already a big shot or have made
Daphne Dickopf:it, and immediately the mind goes, Oh, I'm not there yet. I'm
Daphne Dickopf:not as famous as that person. I have not that many clients lined
Daphne Dickopf:up. I cannot do it. I will not succeed as an entrepreneur.
Daphne Dickopf:Yeah, that's a common one.
Scott Ritzheimer:Yeah, it's it's fascinating, because I'm
Scott Ritzheimer:not a huge social media person. I'm actually a certified social
Scott Ritzheimer:media dinosaur, but I did find myself. I found it was
Scott Ritzheimer:particularly destructive in that stage for me, where I was seeing
Scott Ritzheimer:folks who were further down the road. It's like, that's just not
Scott Ritzheimer:even remotely helpful comparison. And I'm not prone to
Scott Ritzheimer:comparison, but I found myself doing it all the time in that
Scott Ritzheimer:stage. And so what do we do when we feel that, when we see that,
Scott Ritzheimer:when it just kind of cuts us to the core, how do we start to
Scott Ritzheimer:turn the cycle around?
Daphne Dickopf:Basically, first thing is really to become aware,
Daphne Dickopf:right? Notice when you have those triggers, become aware.
Daphne Dickopf:Hey, this is what's going on. I've had this before. This looks
Daphne Dickopf:similar to what I've seen before. And then learn to
Daphne Dickopf:intervene. That might be an example of social media. Just
Daphne Dickopf:don't follow these people. Follow people who give you more
Daphne Dickopf:positive lives. It might be with a self talk. Oh, self talk is
Daphne Dickopf:happening again. I don't feel worth it. Let me take a break.
Daphne Dickopf:Do something that gives me powerful energy. Can be anything
Daphne Dickopf:from. Music, doing jumping jacks, whatever gets you that
Daphne Dickopf:all right, I got this, talking to a friend, you know, talking
Daphne Dickopf:with your mentor, and then to actually change the path of your
Daphne Dickopf:normal behavior. Of the trigger is here. That's what I usually
Daphne Dickopf:go to, and that's when I go into my downward cycle of, oh, I'm
Daphne Dickopf:not there. I have these imposter feelings to No, no, I can turn
Daphne Dickopf:this around. I know that's what growth is, right? It's where
Daphne Dickopf:growth happens. When it gets uncomfortable.
Scott Ritzheimer:How important, or maybe even just helpful, is
Scott Ritzheimer:it to bring somebody else into that cycle, to share with a
Scott Ritzheimer:friend or a mentor or a coach?
Daphne Dickopf:Yeah, immensely. So in my book, I sort of lay out
Daphne Dickopf:the imposter strategy framework, which has four quadrants, and
Daphne Dickopf:one of the quadrants is your support network. And that can be
Daphne Dickopf:mentors. It can be an accountability partner. It can
Daphne Dickopf:be just friends that you're sharing things with. Once you
Daphne Dickopf:talk about it. You sort of take the fear and the power out of
Daphne Dickopf:it. It's like, oh, and people will most definitely tell you,
Daphne Dickopf:Oh yeah, I've been there. Oh yeah, I've seen that. And you're
Daphne Dickopf:like, Wow, I'm not the only one. This is weird. They understand
Daphne Dickopf:this. I thought I was the odd one out.
Scott Ritzheimer:Yeah, it's it's really cool, because I owe
Scott Ritzheimer:a significant amount of my sec and my success. And I won't tell
Scott Ritzheimer:him this, because it would give him a big head, but I think it
Scott Ritzheimer:was episode four, somewhere in the first couple episodes, I had
Scott Ritzheimer:my coach on. His name's Robert Mallon. And the thing that I
Scott Ritzheimer:love about Robert, and the thing that he did that really carried
Scott Ritzheimer:me through those early days was he believed in me more than I
Scott Ritzheimer:believed in me. And so even though we didn't meet every day
Scott Ritzheimer:or something like that, when we did meet, there was this I just
Scott Ritzheimer:knew that I'd come out of it feeling more confident than I
Scott Ritzheimer:went in. And it was, it was so helpful, because he did for me
Scott Ritzheimer:what I couldn't do for me in that stage. And I owe him a huge
Scott Ritzheimer:gratitude for that.
Daphne Dickopf:That's amazing, and I see that often, when
Daphne Dickopf:others believe in you and they can see it, because you cannot
Daphne Dickopf:see it, you're not going to believe it. But once you turn it
Daphne Dickopf:around and say, All right, they see it. Let me just write their
Daphne Dickopf:confidence, that wave of confidence for a while, until I
Daphne Dickopf:can see it myself, and I can feel as confident, hugely
Daphne Dickopf:powerful.
Scott Ritzheimer:Yeah, it's worth pursuing if you don't have
Scott Ritzheimer:it, and I don't, maybe everyone can have it. Maybe everyone
Scott Ritzheimer:can't, I don't know, but one of the things that I do know is
Scott Ritzheimer:there's a lot of voices who are not building you up at this
Scott Ritzheimer:stage, right, and for all kinds of different reasons. And I
Scott Ritzheimer:would say most of them probably just because they care about
Scott Ritzheimer:you, like, starting your own enterprise has, like, just
Scott Ritzheimer:almost guaranteed to fail, right? Like, it's just the odds
Scott Ritzheimer:are so bad that anyone who loves you rightfully should try and
Scott Ritzheimer:talk you out of it, but that can blend into looking like they
Scott Ritzheimer:don't believe in you, or feeling like they don't believe in you,
Scott Ritzheimer:and so having that person in your corner, who's you, who has
Scott Ritzheimer:a bigger view of you than you do, I think, is a huge, a huge
Scott Ritzheimer:help. So that's one of these four quadrants support, and
Scott Ritzheimer:that's just one example of support. What are these other
Scott Ritzheimer:quadrants we can use to make friends with our imposter?
Daphne Dickopf:Yeah. So I, you know, I came up with that matrix
Daphne Dickopf:because, as a ex management consultant, I love matrices, and
Daphne Dickopf:I just realized, with all the research I did and all the
Daphne Dickopf:clients work that I've done, there is something about the
Daphne Dickopf:long term and short term focus of imposter phenomenon. There's
Daphne Dickopf:things that you have to do right now and here, because it's
Daphne Dickopf:actually happening and it's impacting you. You're feeling it
Daphne Dickopf:now. And there's some long term things where you just, you've
Daphne Dickopf:got to be prepared. And then there's also things that you've
Daphne Dickopf:got to do internally with you, for you. And there's things
Daphne Dickopf:like, as we said, it's a support network externally. So let's, I
Daphne Dickopf:was just going to say, we have short, short term focus internal
Daphne Dickopf:on me. Those are first eight problems, solutions. I mean,
Daphne Dickopf:where you're like, You snap out of it because you do, like a
Daphne Dickopf:breather or because you're just fact checking, right? There's
Daphne Dickopf:things you do internally for yourself, and you know it's
Daphne Dickopf:going to work within the seconds, yeah. And there's
Daphne Dickopf:things internally that you do that are working long term.
Daphne Dickopf:That's what I call resilience. You're just setting yourself up
Daphne Dickopf:for example, you're keeping a list of all your failures, of
Daphne Dickopf:all your learnings from the failures, your journaling about
Daphne Dickopf:how the successes that you had. You know what path you went on
Daphne Dickopf:for them, or what kind of compliments you've gotten. And
Daphne Dickopf:you just make a depository of things that can help you in
Daphne Dickopf:times of doubt. And in the same way, in the the external
Daphne Dickopf:version, you need the support network, short term friends,
Daphne Dickopf:family members, accountability partner, mentors. You can call
Daphne Dickopf:coaches that you can call you can have. And tell you what,
Daphne Dickopf:what you're supposed to do when you're not feeling good. But you
Daphne Dickopf:also got to have this long term, what I call vision. You got to
Daphne Dickopf:have tools, goals in place, where you know, hey, that's
Daphne Dickopf:where I want to go. This is why I'm doing this. This is my why.
Daphne Dickopf:These are it's my long term learning. Of course, they're
Daphne Dickopf:going to be setbacks, and when you know that it's so much
Daphne Dickopf:easier that everything else falls in place.
Scott Ritzheimer:Yeah. Daphne, there's a question that I ask
Scott Ritzheimer:come I guess I'm very interested to see what you would have to
Scott Ritzheimer:say. And the question is this, what would you say is the
Scott Ritzheimer:biggest secret that you wish wasn't a secret at all? What's
Scott Ritzheimer:that one thing you wish everybody watching or listening
Scott Ritzheimer:today knew?
Daphne Dickopf:Yeah, almost everybody feels like they're an
Daphne Dickopf:imposter at times, and most people think they're the only
Daphne Dickopf:one.
Scott Ritzheimer:Yeah, yeah. There is in your book, I think,
Scott Ritzheimer:something like 40 different tools that folks can use to over
Scott Ritzheimer:overcome this cycle in their life. Where can folks find the
Scott Ritzheimer:book? Where can they find more about the work that you do?
Daphne Dickopf:Yeah, make friends with your imposter. Is
Daphne Dickopf:basically available on all common bookshops in this world.
Daphne Dickopf:But you can also find the link to it or more information on my
Daphne Dickopf:website, which is www Daphne. That is D, A, P, H, N, E,
Daphne Dickopf:Dickopf, D, I, C, K, O, P, f.com, and I have the links
Daphne Dickopf:there as well, but yes, it's available in all known bookshops
Daphne Dickopf:in this world.
Scott Ritzheimer:Excellent, fantastic. Well, I highly
Scott Ritzheimer:recommend it for anyone listening who's felt the pain of
Scott Ritzheimer:and sometimes debilitating pain of the imposter cycle. And it's
Scott Ritzheimer:a tremendous resource that you can start to implement
Scott Ritzheimer:immediately, super practical. I was really practical. I was
Scott Ritzheimer:really impressed by that, and highly recommend it. Well.
Scott Ritzheimer:Daphne, thanks for being on the show. It was really a privilege
Scott Ritzheimer:and honor having you here with us today. And for those of you,
Scott Ritzheimer:yes, for those of you watching and listening, you know your
Scott Ritzheimer:time and attention mean the world to us, I hope you got as
Scott Ritzheimer:much out of this conversation as I know I did, and I cannot wait
Scott Ritzheimer:to see you next time take care.