In episode 152 of The Restaurant Prosperity Formula podcast, I tackle one of the most frustrating challenges restaurant owners face: getting their team to actually do the work, not just agree to it. If you've ever watched an employee nod through a meeting and then go right back to doing things the old way, this episode is for you. I walk through why talking more is never the answer, why "we really need to be better about this" is not leadership, and how to build a structure that turns expectations into consistent behavior. Listeners will learn about the seven-step framework I call the Work Transfer Test, how to define clear and observable standards, why telling is not the same as training, and how to assign real ownership instead of floating responsibility across the team.

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