In this episode, host Brett Curry discusses seven essential habits that successful brands adopt, which struggling brands often overlook. He dives deep into the importance of measuring actionable metrics, respecting momentum in business growth, balancing brand and performance marketing, and understanding the dynamics of demand generation versus demand capture. Listen in and discover the timeless principles of marketing that remain relevant in today's fast-paced environment. An episode packed with actionable insights to enhance your e-commerce strategies for 2026.
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Sponsored by OMG Commerce - go to (https://www.omgcommerce.com/contact) and request your FREE strategy session today!
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Chapters:
(00:00) Intro
(03:08) Measuring Actionable Metrics
(07:55) The Importance of Momentum in Business
(11:00) Balancing Brand and Performance
(14:47) Demand Capture vs. Demand Generation
(17:24) Recover hidden Amazon revenue with Threecolts
(18:20) Incrementality in Marketing Measurement
(23:34) Creative Rhythms and Diversity
(26:56) Timeless Marketing Principles for Modern Success
(31:55) We Want to Help You Grow
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Connect With Brett:
Relevant Links:
Past guests on eCommerce Evolution include Ezra Firestone, Steve Chou, Drew Sanocki, Jacques Spitzer, Jeremy Horowitz, Ryan Moran, Sean Frank, Andrew Youderian, Ryan McKenzie, Joseph Wilkins, Cody Wittick, Miki Agrawal, Justin Brooke, Nish Samantray, Kurt Elster, John Parkes, Chris Mercer, Rabah Rahil, Bear Handlon, JC Hite, Frederick Vallaeys, Preston Rutherford, Anthony Mink, Bill D’Allessandro, Stephane Colleu, Jeff Oxford, Bryan Porter and more
Hey there. Thanks for tuning into
the E-Commerce Evolution podcast.
Speaker:We want to take just a minute and tell
you a little bit about my agency OMG
Speaker:Commerce. Now we work with some of your
favorite eight and nine figure DTC and
Speaker:omnichannel brands.
Speaker:And our specialty is profitable scale.
Speaker:We love taking great brands and
amplifying their growth profitably.
Speaker:We've helped a number of brands go from
zero on YouTube to spending as much as a
Speaker:million dollars in 90 days
while hitting a CAC or
Speaker:CPA target.
Speaker:We've also helped multiple brands
launch on Amazon or just add
Speaker:scale to Amazon.
Speaker:We took Boom Beauty from zero to
almost $6 million in sales their
Speaker:first 12 months on Amazon.
Speaker:So if you're not satisfied with
your current level of growth,
Speaker:if you're looking to diversify channels,
Speaker:maybe you're a little too dependent
on meta and you want to add YouTube or
Speaker:you're not pleased with
your Amazon growth,
Speaker:then we need to chat.
So visit
Speaker:us omgcommerce.com, click
the Let's Talk button.
Speaker:We'd love to schedule a complimentary
strategy session with you.
Speaker:And with that back to the show.
Speaker:Well hello and welcome to another edition
of the E-Commerce Evolution podcast.
Speaker:I'm your host, Brett
Curry, CEO of OMG Commerce,
Speaker:and today is a unique episode.
I'm flying solo on this episode,
Speaker:and I thought this would be important
to kick off: Speaker:seven habits that the best brands adopt
Speaker:that struggling brands do not.
Speaker:And so if you want to make
this your best year yet,
Speaker:which I think everything's going to line
up this year to make it possible for
Speaker:this to be your best year, yet,
Speaker:you need these habits in your business.
And here's what's interesting.
Speaker:As an agency, we were with a lot
of eight and nine figure brands.
Speaker:We partnered with brands
like Native and Mando,
Speaker:dude Wipes and Jones Row
Beauty and Crumble Cookie
and a bunch of others. And we
Speaker:just get to see the way a
lot of great brands operate.
Speaker:We get to watch tens of millions
in spend through various
Speaker:MTA platforms and in platform and
where we're strategizing and measuring.
Speaker:And so we have a very unique perspective
as an agency at OM OMG Commerce.
Speaker:And so I want to share with you what I
believe you need to do to make this the
Speaker:best year yet. I love
the book Atomic Habits.
Speaker:I fully believe what James Clear says
that you don't rise to the level of your
Speaker:goals, you fall to the level
of your systems. And really,
Speaker:systems is just another word for habits.
Speaker:And then I've also heard another
quote recently that I love,
Speaker:and this is one that I've had to apply
to OMG to my own business, my own life.
Speaker:It's, Hey,
Speaker:your current system is perfectly
designed to get the results you're
Speaker:getting right now.
So don't like your results,
Speaker:change your system or change your
habits. So I've got seven of them.
Speaker:Let's get after it. First
one, the best brands.
Speaker:They measure only what's actionable.
Speaker:You can always tell if there's someone
kind of new to digital marketing,
Speaker:new to Google Ads or new to Meta or just
new to DTC because they're just going
Speaker:to puke up information.
They put together a deck,
Speaker:it's going to be loaded
with every metric possible.
Speaker:You have a discussion with them,
Speaker:they're going to talk about all kinds
of stuff and a lot of it just does not
Speaker:matter. However, the best
strategists, best agencies,
Speaker:best brands,
Speaker:they know the numbers that matter and
those numbers are the ones that are
Speaker:actionable. Now, I like having more data.
Speaker:I think having more data can be good,
Speaker:but only if you know what to do with it.
And I think only if you go into
Speaker:building a dashboard or running a meeting
or building a deck with the idea of
Speaker:here's what we're going
to do based on this data.
Speaker:So I'll give you three questions
that I really like before
Speaker:starting some new initiatives, some
new marketing or growth initiative.
Speaker:And this will help you
measure what's actionable.
Speaker:So we get the privilege of working with
some pretty big brands who haven't run
Speaker:YouTube, right? We're known as a
YouTube agency. We do more than that,
Speaker:but that's what we're known for.
Speaker:And so there were some pretty big brands
that have never been able to crack the
Speaker:code on YouTube and we
help them scale on YouTube.
Speaker:A few of the questions we ask ourselves
and then we discuss with the brand
Speaker:before we launch are these. So one,
Speaker:what do I expect to see?
So week one, month one,
Speaker:month two, as we start to
scale, what do I expect to see?
Speaker:What metrics do I expect
to be able to get an early
Speaker:read on? And when I do,
what does that mean?
Speaker:So what do I expect to see?
Speaker:When do I expect to see it?
Speaker:And then if what I see is better
than or worse than what I expected,
Speaker:what am I going to do?
Speaker:And so thinking this through
ahead of time is critical.
Speaker:Otherwise you get a few weeks into a new
initiative or a new campaign or a new
Speaker:channel and you're like, well,
here's the data. I dunno,
Speaker:let's keep going, I guess.
Speaker:And so a few things we'd want
to look at as an example.
Speaker:So lemme just break down
YouTube for you a little bit.
Speaker:We have different benchmarks we like
to look at for a variety of metrics,
Speaker:but a few of them are view, rate
and click through right now,
Speaker:these numbers don't really matter
in the sense that all I want is
Speaker:sales, right? I want incremental
new sales, I want new customers.
Speaker:I want this channel to grow my business
to drive new demand, things like that.
Speaker:But all of these numbers
have a meaning and can
Speaker:then inform an action.
Speaker:So I've got different benchmarks I want
to see as far as view rate goes across
Speaker:different placements,
Speaker:whether that ads running on TV or shorts
or mobile nons shorts or tablets or
Speaker:desktop or whatever. I know what
I'm expecting based on a category,
Speaker:based on a type of ad. If it's lower
than that, I'm going to say, Hey,
Speaker:I don't like the targeting. We're
speaking to the wrong people. Or two,
Speaker:maybe I don't like the hook of this ad
or this ad isn't as good as we thought
Speaker:because the numbers are showing
it. So if we see these numbers,
Speaker:here's what we're going to do.
Speaker:We're going to tweak the audience and
then we're going to go back to the drawing
Speaker:board a little bit or tweak the ad.
So this is what I expect,
Speaker:when will I expect to see it? And then
what action am I taking because of that?
Speaker:Another just quick nerdy
thing that's YouTube related,
Speaker:but this applies to really any area of
business. Looking at numbers like this,
Speaker:inside of YouTube,
Speaker:we see things that are called
engaged click conversions and
Speaker:engaged view conversions.
Speaker:So conversions that are click-based
versus conversions that are more engaged
Speaker:view based.
Speaker:Well that breakdown or
that composition can change
Speaker:over time. Where some campaigns are
driving a lot of click conversions,
Speaker:some campaigns driving a lot
of view conversions. Well,
Speaker:I want to come into a campaign saying
this is what I expect it to be.
Speaker:If it's say more view based and less
Speaker:click-based,
Speaker:then I'm going to have to look at
my in platform numbers differently.
Speaker:I'm going to have to look at my triple
whale or north view numbers a little bit
Speaker:differently. So this is what I
expect, but then based on what I see,
Speaker:here's how I'm going to look at
this a little bit differently.
Speaker:These are the actions I'm going to take.
Speaker:So I believe every
internal marketing meeting,
Speaker:every agency update,
Speaker:every meeting you have with
yourself looking at something is,
Speaker:here's what I expect. Here's
when I would expect it.
Speaker:Here are the actions I'm
going to take when I see this.
Speaker:So measure only what's actionable.
That's habit number one.
Speaker:Habit number two, the best
brands respect momentum,
Speaker:right?
Speaker:Little actions today compound and
we'll make a difference in Q2,
Speaker:Q3, Q4, and next year. It
was really interesting.
Speaker:We managed a ton of
spend this past holiday,
Speaker:black Friday, cyber Monday was
really great for most brands.
Speaker:What's interesting is those that crush
and we had some big brands who were up
Speaker:over a hundred percent year over year
for Black Friday Cyber Monday. All of the
Speaker:brands that did well also
had very strong Q2 and Q3
Speaker:numbers.
Speaker:There was a couple of brands that did
not hit their numbers for holiday,
Speaker:they were struggling. And you know what?
Speaker:Those brands had been struggling all
year. Maybe it was inventory related,
Speaker:maybe there were some measurement issues,
Speaker:maybe there were some other
underlying factors in the business,
Speaker:but it was a reminder to me,
Speaker:you can't just flip a switch and
suddenly crush it as a brand.
Speaker:Momentum matters. So I was just
looking at this for a brand recently.
Speaker:They came to us and said, Hey, our
return customer numbers are down.
Speaker:And we got looking a little
closer and we're like, yeah,
Speaker:you missed your new customer
number for three or four
Speaker:months in a row.
Speaker:And so return customer numbers are
predicated on those new customer numbers.
Speaker:And so we've got to build that momentum.
You can't just survive off of
Speaker:efficiencies with return customers.
Speaker:You have to be driving new customers.
Speaker:You can't just let things run
in platform and then expect
Speaker:to see improvements on search
and shopping and with your
Speaker:meta retargeting if you are not doing
the little things day in and day out.
Speaker:And so making little tweaks,
little adjustments, 1%
improvements here or there,
Speaker:stack those up over the course of a
month and over the course of a year
Speaker:and you are dramatically better
than you were before. Again,
Speaker:that's kind of a principle of atomic
habits. I get 1% better every day.
Speaker:I'm actually 360% better at
the end of the year than if I
Speaker:just wait and try to make big
sweeping changes in one fell swoop.
Speaker:And so that totally
applies to ad channels and
Speaker:everything else.
Speaker:And so another thing I would look at
is we see this all the time inside of,
Speaker:we manage a lot of Google ad
accounts and we'll see man,
Speaker:branded search really took
a dive this month. And just
Speaker:side note, I don't think branded
search paid search is very incremental.
Speaker:I think you should really limit
it, and there's ways to do that,
Speaker:but it's still something that you want
to measure whether you're paying for it,
Speaker:it's all organic. Usually though,
if branded search is down,
Speaker:it's because meta is down
or YouTube is down or TV is
Speaker:down.
Speaker:So we have to respect
momentum and know that
Speaker:momentum is built over time.
If you want a great q4,
Speaker:a great holiday in 2026,
that starts right now.
Speaker:Habit number three, the best brands,
Speaker:they have the right mix of brand plus
Speaker:performance.
Speaker:One of the trends I'm seeing and I'm
hearing from some of our best clients is,
Speaker:Hey, they're investing in organic social,
Speaker:they're investing in some organic
reach. They want to build their brand.
Speaker:And if you think about
brand, what is that? Right?
Speaker:That's its personality,
its style, its positioning,
Speaker:and one of my favorite definitions for
positioning is what the product does
Speaker:and who it's for.
Speaker:So Tylenol is this is like the any,
Speaker:it's the headache medicine
really for everybody. Advil,
Speaker:it's the aches and pain
medication really, again,
Speaker:for anybody who is Nike.
Speaker:Nike is the performance
footwear, athleisure,
Speaker:whatever for athletes, people that play,
Speaker:it's for athletes, right? I'm
wearing OnCloud shoes right now.
Speaker:I love OnCloud shoes. I don't really
know how they want to position it,
Speaker:but as I observe people that
are wearing on clouds, I'm like,
Speaker:this is kind of position for people
over 40 that probably have pain in their
Speaker:knees and they're wearing on clouds.
Speaker:I don't think that's actually on
clouds positioning. I just see that.
Speaker:Or people that are in the
nursing profession or on
their feet all the time or
Speaker:whatever.
What is your brand or positioning?
Speaker:I'm a believer that brand
is the ultimate moat.
Speaker:It's the hardest thing to duplicate.
It's the hardest thing to recreate.
Speaker:It's why I'm not bullish
on pure Chinese sellers of
Speaker:stuff on Amazon. I'm
very bullish on brands.
Speaker:So build a brand, but brand
can be a little bit squishy.
Speaker:I can be a little bit
squishy and hard to measure.
Speaker:And so getting the right mix
of brand plus performance,
Speaker:and we see this now and we have the
privilege of working with native deodorant
Speaker:as an example, working with
Moise Ali, the founder,
Speaker:all the way through the exit with p and
g and then in part of the p and g for
Speaker:five years. And so I got
to see it firsthand there.
Speaker:I think some people look at the
bigger companies and they say, oh,
Speaker:well they're just worried about brand.
That's all they care about. No, no, no.
Speaker:They're measuring all kinds
of stuff. Very sophisticated.
Speaker:We helped native grow in retail store.
Speaker:There's some really sophisticated
ways to measure that.
Speaker:But what the bigger brands know is
that running top of funnel and building
Speaker:brand demand can be extremely profitable.
Speaker:But on the performance side, we know
that we have to measure everything.
Speaker:Everything we do has
to be held accountable.
Speaker:My YouTube ad has to be accountable.
Speaker:All of my meta ads have to be accountable
if I test connect the TV or if I'm
Speaker:running Apple 11, all of
it has to be accountable,
Speaker:but it's all measured a
little bit differently.
Speaker:I'm going to measure my YouTube a
little bit differently than I measure my
Speaker:Google shopping.
Speaker:I'm going to measure my prospecting meta
differently than I'm going to measure
Speaker:my retargeting meta and I'm
going to measure all that
differently than I measure
Speaker:my app.
Love it.
Speaker:And so having the right mix of brand
Speaker:plus performance is incredibly valuable.
Speaker:I heard on one of my favorite
podcasts, marketing Operators podcast,
Speaker:shout out to the Connors and Cody,
Connor McDonald and Cody pla.
Speaker:They were talking about,
Hey, I think brand spend,
Speaker:you should be able to put
it on the balance sheet,
Speaker:capitalize that because it's valuable.
It's like building a location. Really,
Speaker:you can't do that, but
it kind of makes sense.
Speaker:Spending and investing in brand pays
dividends for a long, long time.
Speaker:But the best brands,
Speaker:the top brands get the right
of brand plus performance.
Speaker:You need to think that in
Speaker:habit number four related,
but the best brands,
Speaker:they get the right capture
and demand generation.
Speaker:And so this is the world we've
lived in for a long time,
Speaker:being a Google and a YouTube
shop and an Amazon shop,
Speaker:is that there's a lot of activity,
Speaker:a lot of growth to be had across most
verticals by just capturing existing
Speaker:demand,
Speaker:right? We're consulting right now with
a very large auto parts manufacturer,
Speaker:and we've assessed their
business right on audit,
Speaker:and we believe we can grow them
tremendously by a few multiples
Speaker:just by leaning into demand capture
on Amazon. So we're going to do it,
Speaker:but throw in some demand
generation there and you've
Speaker:got a real winning formula.
Speaker:So this mix of demand capture
and demand generation,
Speaker:it does vary based on your
product. So boom by Cindy Joseph,
Speaker:longtime client, shout
out to or Firestone, we've
managed their Google YouTube,
Speaker:I think for nine years, 10
years, something like that,
Speaker:maybe a little bit longer.
Helped them launch on Amazon.
Speaker:They went from zero to 6 million a
year their first year on Amazon when we
Speaker:launched them.
Speaker:But this is one of those brands that's
interesting in that in the early days,
Speaker:nobody was looking for age cosmetics.
That was not a search term.
Speaker:They kind of invented it, so
nobody was looking for that.
Speaker:So everything really had to be very
top of funnel or bottom of funnel.
Speaker:There's really no mid funnel because
there wasn't existing demand for their
Speaker:product. Now over time,
they've created this category.
Speaker:Now a lot of skincare companies are
talking about age and things like that,
Speaker:and so now there is kind of a mid funnel
and there is some existing demand that
Speaker:other people are creating that boom can
go and capture. But in the early days,
Speaker:it was all demand gen and a little bit
of bottom of funnel demand capture with
Speaker:auto parts.
Speaker:There's a whole lot of demand capture
right there in the middle of the funnel
Speaker:that you can just go get and you'll still
do better to run some top of funnel,
Speaker:some demand gen as well.
So the best brands get the right mix.
Speaker:What does that look like?
Speaker:What should that look like for you and
where are you missing opportunities?
Speaker:We see this all the time, again,
Speaker:because of the nature of our agency where
someone's smashing it on meta and we
Speaker:help with meta as well, but
they're smashing it on meta,
Speaker:but they've ignored non-brand
search. Well for certain categories,
Speaker:a ton of categories, even vitamins
to auto, parts to apparel.
Speaker:People are searching for stuff on
Google and you need to get your products
Speaker:there. And so getting the right mix of
demand capture and demand generation,
Speaker:that's what great brands do.
That's what you need to do as well.
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Speaker:Next, once. This is habit number five,
Speaker:the best brands they measure
and calibrate based on
Speaker:incrementality. So really important,
I love multitouch attribution tools.
Speaker:We have clients on Trip Whale,
north Beam and others. I love them.
Speaker:They can be quite valuable connecting
data from Shopify and all the platforms
Speaker:and kind of creating their spin
on what they think is happening.
Speaker:So it's still very reliant on
click-based data, which yeah,
Speaker:mms, like prescient and many others.
Speaker:Media mix modeling tools or marketing
mix modeling tools. I love these.
Speaker:These are correlation based.
Speaker:So when spend on certain
platforms goes up or down,
Speaker:what does that do to total sales?
And with that, you can look at, hey,
Speaker:which of my optimal marketing mix be
and is this channel actually driving
Speaker:performance or not? We've seen this a lot.
Speaker:Where can we help brands launch on
YouTube or grow on YouTube where man,
Speaker:as YouTube grows, tools
like Presant will say, whoa,
Speaker:something going on here because
a sales move is happening
Speaker:when we spend more on
YouTube. But here's the deal.
Speaker:All of that needs to be calibrated
with incrementality tests, right?
Speaker:So how are we pressure testing that?
Speaker:How are we sanity checking
that and getting a good read
on whether we're looking
Speaker:mostly in platform or we're looking
at an MTA like triple or North Beam or
Speaker:whether we're using a an MM M tool.
Are we calibrating that
Speaker:with incrementality? Now, house
Analytics gold standard for sure.
Speaker:We've had the privilege of working
with House on a number of brands,
Speaker:love looking at those reports.
Speaker:Highly actionable if you
know what you're looking at.
Speaker:But there's also other places to start.
Speaker:And so this is something that Google's
leaning into. Meta is leaning into,
Speaker:I think for this year, they're
going to lean more into it.
Speaker:I think it's going to
become more table stakes.
Speaker:I think all good brands are going to
be measuring incrementality at least in
Speaker:platform if they're not doing something
like House or something more advanced.
Speaker:But we see on the Google side as an
example is they've got a couple of tools,
Speaker:but one is called conversion lift.
Speaker:And this is similar to what a house
does. House does. Geo holdouts.
Speaker:Hey, this part of the country,
Speaker:we're going to run YouTube ads in it.
This other part of the country we're not
Speaker:going to run YouTube ads
in, but everything else is
going to remain constant.
Speaker:We're going to measure sales over
the course of two weeks, four weeks,
Speaker:six weeks, plus a post treatment window.
Speaker:And then we're going to see
how incremental was YouTube,
Speaker:how many more sales did we get in these
treatment markets or test markets versus
Speaker:the control? And that's going to give us
some data on how incremental was this?
Speaker:Well, the cool thing is now Google
and Meta will do this for you.
Speaker:You got to set it up, but they can do
holdouts or what's called user holdouts.
Speaker:So what's cool about a user holdout is
basically what Google or Meta would be
Speaker:saying is, Hey,
Speaker:this is the universe of an audience
that is eligible to see your
Speaker:ad,
Speaker:meaning they fit your targeting and your
parameters and your campaign settings.
Speaker:So this is a group of people
that could see your ad.
Speaker:We're going to hold out a portion of them
and they won't see the ad and the rest
Speaker:will. And then we're going to
measure what is the difference,
Speaker:what's the difference or the delta
between those exposed to the ad and those
Speaker:not exposed to the ad.
Speaker:We did this for a large
home product brand recently,
Speaker:and it was fascinating.
Speaker:What we saw actually was the results
when they did the holdout tests
Speaker:were better for YouTube
than even in platform.
Speaker:And we were able to see kind of the
incremental lift in conversions,
Speaker:purchase conversions, and add to car
conversions and overall roas and stuff.
Speaker:It just gave a lot of confidence. It was
like, Hey, we were seeing good things.
Speaker:We were seeing traffic increase, we're
seeing all these positive things.
Speaker:We saw conversions in platform. But one
thing that happens now is even if you're
Speaker:excluding past customers and you're
excluding visitors even getting really
Speaker:restrictive on your exclusions, previous
customers are just going to sneak in.
Speaker:They're just going to sneak in there.
Speaker:And so we want to run these incrementality
studies to understand truly how
Speaker:incremental was this campaign?
Speaker:You can do the same thing with meta
now and run incrementality studies,
Speaker:and eventually we're going to be able
to optimize for incrementality and some
Speaker:really cool things like
that. And so the best brands,
Speaker:they're continuously testing
incrementality because we've also seen,
Speaker:and we've seen this with big brands
where they'll run an incrementality test
Speaker:for connected TV or for YouTube
and they'll do it through a
Speaker:non-peak part of the year. They'll
get an incrementality read,
Speaker:they'll do another incrementality read
during a sale period or during a holiday,
Speaker:and they may get a much different read.
There's a lot of noise and a lot of
Speaker:stuff going on during holiday especially,
but also during other sales periods.
Speaker:And so you've got to be continuously
looking at incrementality,
Speaker:understanding how
incremental is a channel,
Speaker:how incremental are different
offers or different ads,
Speaker:and how incremental is it at a set spend,
Speaker:because we may find that at a certain
spend, it's highly incremental.
Speaker:You go too far beyond that and
it becomes less incremental.
Speaker:And so the best brands as a habit,
Speaker:they're measuring and
calibrating for incrementality.
Speaker:Make this the year you get
serious about incrementality.
Speaker:Habit number six,
Speaker:the best brands they master
creative rhythms and creative
Speaker:diversity.
Speaker:And so this is something that we
lean into a lot as an everyone knows
Speaker:that creative is the biggest lever.
Speaker:You'll win or die as an agency
or as a brand based on your
Speaker:creative. How good is it? How does it
resonate? How much the platforms love it,
Speaker:how much the users love it, and
can we grow with this creative?
Speaker:But you got to get the
right creative rhythms,
Speaker:as we call these creative feedback loops.
Speaker:These can be very compressed very fast,
Speaker:or they can be a little bit more drawn
out depending on the channel that you're
Speaker:leaning into. But ultimately we
need to start with a hypothesis.
Speaker:Then we're going to ideate
for new ideas, right?
Speaker:Then we're going to create some ads.
Speaker:We're going to launch those
ads we're going to measure,
Speaker:and then we're going to repeat.
So based on the measurement,
Speaker:we're going to come with a new hypothesis,
new ideation, new creation launch,
Speaker:and the cycle just goes on and on.
That's going to vary though, right?
Speaker:Some of my friends that
run huge meta ads accounts,
Speaker:they're launching a hundred ads a day
on YouTube. If you're just getting
Speaker:started, you don't need nearly that many.
In fact, the system won't handle it.
Speaker:You may need a handful and then
over time, a few dozen or whatever,
Speaker:but you're constantly launching new
ads, testing them, learning from them,
Speaker:iterating, launching new ones. If
you're running TV as an example,
Speaker:we consult with bigger brands that are
successful on tv. We help with YouTube,
Speaker:but with tv, it takes a little bit
longer, right? To hypothesize, to ideate,
Speaker:to create, to launch, to measure,
and then to do the whole thing again.
Speaker:But you've got to
establish creative rhythms.
Speaker:They need to be part of your business,
structure them understand who owns them,
Speaker:who owns which parts of them so that you
can really make magic happen with your
Speaker:creative. And then also you
need creative diversity, right?
Speaker:We're seeing this all the time now
with YouTube. We love partnering with
Speaker:agencies like Raindrop, and we have
other editors who we work with,
Speaker:but the best brands, we're
with a snack brand right now.
Speaker:That was one of the fastest
starts on YouTube we've ever seen.
Speaker:But they are really succeeding because
they have some really polished,
Speaker:nice raindrop creative that
actually works great on tv,
Speaker:but also mobile and desktop.
Speaker:And then they've also got
some creator and UGC mashup,
Speaker:so some real authentic raw
type of maybe learn about how
Speaker:great the snack is,
Speaker:but they're mashed up and they got
some style to it and they look great.
Speaker:And then also top performing
videos from social.
Speaker:And so we see this a lot
now across YouTube is the
Speaker:best brands. Those are really scaling.
Speaker:They've got some hero type videos,
Speaker:something that's going to feel or
maybe lean a little more like tv,
Speaker:but it can be direct response.
They've got some mashups of real stuff,
Speaker:real creators, real customers,
Speaker:and then they're taking the best
of what they have on paid social.
Speaker:They're running that on YouTube shorts
and on mobile non shorts on YouTube.
Speaker:I know creative diversity.
It's all the rage on meta now,
Speaker:that's what Andromeda needs
is creative diversity.
Speaker:And so the best brands,
they have creative rhythms,
Speaker:creative feedback loops that
Speaker:enable creative diversity that
then enable you to crush your
Speaker:goals. We've also seen, and I
know this is true on meta as well,
Speaker:you just have one type of creative,
you're going to hit ceilings.
Speaker:It's going to stop working.
Speaker:So you need that creative diversity
all powered by creative rhythms.
Speaker:And number seven, finally,
Speaker:the last habit is the best brands.
Speaker:They understand what's timeless about
marketing so that they can crush what's
Speaker:new.
Speaker:This is where I think guys like me have
been around a while. I started running
Speaker:marketing in the early two thousands,
so I'm 20 plus years now at this game.
Speaker:Good marketing principles still apply
and understanding human behavior and
Speaker:psychology and all those things that
matters. But here's what's interesting.
Speaker:If you take a look at what really
matters with marketing, really,
Speaker:and we all know creative is king, but
let's just set that aside for a minute.
Speaker:What matters more than anything
else is who you're talking to.
Speaker:If I sell dentures, which I don't,
but if I did actually hearing aids,
Speaker:I used to work for some hearing
aid, big hearing aid companies,
Speaker:if I'm selling hearing aids and
I'm running the best creative,
Speaker:the best ads ever to
people in their twenties,
Speaker:I'm going to struggle because they don't
need hearing aids. For the most part.
Speaker:If I am selling the latest fashion,
Speaker:latest hoodies, whatever,
to my dad who's 74,
Speaker:he's not going to buy it because that's
not his style. So who you talk to really
Speaker:matters, and I think it's the most
important. What is second most important?
Speaker:I believe it's the offer.
Speaker:What offer are you giving
someone that matters more than
Speaker:anything else? If there is,
Speaker:and the offer doesn't have
to be financially based,
Speaker:it doesn't have to be a
discount or anything like that,
Speaker:but offers can come in all kinds of
shapes and sizes offering you this
Speaker:benefit at this price.
This is a killer offer.
Speaker:I'm offering you this benefit at this
price with this kind of guarantee.
Speaker:That's a great offer. So who
you speak to is most important.
Speaker:The offer is second most important.
And then the way you position it,
Speaker:the way you say it, all the elements
of your creative, that's third. Now,
Speaker:what's interesting is with meta,
Speaker:you're not picking your
targeting almost at all, right?
Speaker:I know some people have
different philosophies there,
Speaker:but mostly the creative is the targeting,
Speaker:right? You're building an ad so
that you can reach the right person.
Speaker:And so one way I think to frame this or
look at this is if you're not reaching
Speaker:the right person, it's because you're
not saying the right thing, right?
Speaker:That's what's true on meta. The creative
is the targeting. Now, on YouTube,
Speaker:it's a little bit different. We
actually do some targeting, right?
Speaker:We're actually picking some audiences
and we're targeting people based on what
Speaker:they're searching for on Google,
Speaker:what they're searching for on YouTube
or what they're in the market to buy and
Speaker:things like that. But we're also using
the creative as targeting as well.
Speaker:And then we're really thinking
through what is that offer?
Speaker:Am I just talking about
the product and that's it?
Speaker:Or is there an offer that I'm presenting
and making it very, very clear,
Speaker:this is what you'll get from this product.
Here's how much it is.
Speaker:It's a killer offer. And so thinking
through all of those things,
Speaker:understanding what's core to marketing,
Speaker:then you can apply it to what's
new and what's working right now.
Speaker:That's why every year, and I've
started doing this again this year,
Speaker:I revisit some of the classics,
Ogilvy on advertising,
Speaker:scientific advertising by
Claude Hopkins, the style,
Speaker:some of the things don't translate,
but the core still works.
Speaker:Human nature still is human nature,
Speaker:just we got different flavors and
different applications of things.
Speaker:And it's interesting. I actually picked
up an advertising book from college.
Speaker:It was like media buying.
Speaker:And what's so interesting is I was looking
at some of the concepts and I'm like,
Speaker:wait a minute. The platforms are
doing these things right now.
Speaker:They're trying to
implement these like a cdi,
Speaker:BDI report and other nerdy stuff like
that, but understand what's timeless,
Speaker:so you can crush what's new.
That's a killer habit.
Speaker:So let's review really quickly
here as we wrap up the best brands.
Speaker:And if you want to have
your best year in: Speaker:these are seven habits you
need to adopt. Number one,
Speaker:they measure only what's actual. You
need to measure only what's actual two.
Speaker:They understand and respect momentum.
You can't just crush it overnight.
Speaker:Momentum is built over time, deliberately,
systematically. Number three,
Speaker:have the right balance of brand
plus creative. Number four,
Speaker:strike the right balance of demand
generation and demand capture.
Speaker:Number five,
Speaker:measure and calibrate for incrementality
consistently, not just once,
Speaker:but over time consistently. Number six,
Speaker:master creative rhythms and
creative diversity. And finally,
Speaker:number seven,
Speaker:understand what's timeless about
marketing so you can crush what's new and
Speaker:what's now. And so hope you enjoyed
this. Thank you so much for tuning in.
Speaker:It means the world to us that you tune in.
Would love to see that review on
Speaker:iTunes. If you found this
episode health helpful,
Speaker:please share with someone else
and visit omg commerce.com.
Speaker:If you want someone like our team
to take a look at your YouTube,
Speaker:Amazon email or meta. And
with that, until next time,
Speaker:thank you for listening. That'll
do it for this week's episode. Hey,
Speaker:if you're serious about profitable scale
for your brand, we would love to chat.
Speaker:Over the last 15 years,
Speaker:we've worked with some amazing
brands like Native Boom, beauty,
Speaker:Arctic Organify, crumble,
cookie, true Earth, and many,
Speaker:many more. We want to help you unlock
new channels, find profitable scale,
Speaker:have better creative, better campaign,
better measurement strategies,
Speaker:and ultimately hope you have more fun and
grow in all of your relevant channels.
Speaker:So take a look@omgcommerce.com,
Speaker:and we can't wait to help
you scale profitably.