In the complex and complicated world, both inside and outside of retail, there are numerous, tough challenges to consider and overcome. But one simple approach can help you across the board: writing things down. In this episode, Oliver Banks explores why the seemingly mundane task of documenting and recording ideas and thoughts can be transformational.

Listen to this episode now to hear:

• Why it is important to write up and document ideas and thoughts.
• And why is this so difficult to do.
• Plus simple tips and tactics to help you and your teams to document ideas down.

Find the full show notes at www.obandco.uk/193.