Shownotes
Mark Wickersham
Mark Wickersham is a qualified chartered accountant, public speaker and Group Chief Executive of the accounting network AVN. He’s the most in-demand profit improvement expert in the accounting community globally.
Mark is also a widely published author on practice issues. His YouTube Channel features a ton of videos on pricing and profit for accountants.In May 2011 his first book, Effective Pricing for Accountants was a number 1 Amazon bestseller.
Outside work, he’s into cycling and playing my guitar. His passion and deep knowledge about pricing in particular is what comes out in this interview. Here’s a flavour of what you’re in for:
- A sobering story of an accountant who didn’t know how to price
- Why it doesn’t matter how big or small an accounting firm it – they’re all clueless about pricing
- The obsession with the billable hour, and how time tracking technology doesn’t help
- “Cloud technology is automating compliance work so it will eventually disappear”
- “As long as firms cling to the billable hour, there will be increasing downward pressure on fees”
- Behavioural economics is the foundation of pricing methodology
- How it’s the technology and software companies driving the pricing discussion
- Why value pricing is NOT fixed pricing
- “When accountants get past the adding up, that’s when they can start adding value for clients”
- The two biggest reasons firms don’t deliver real value for their clients
- The two main ways to price – cost plus pricing and value pricing
- Value pricing starts by having a conversation with the client
- The three reasons why value pricing is so difficult and hence avoided by accountants
- Great example conversations an accountant can have in the value pricing conversation
- The buyer’s reservation price – the highest price they are willing to pay. You can’t ask for this!
- Why people won’t appreciate your price unless they understand your value
- 3 value add statements for communicating to clients the benefit of reconciling bank accounts
- Why fixed pricing is not value pricing and why a single fixed price is usually wrong
- The power of choices and menu options to give you the opportunity to earn higher fees
- Why too many options can confuse buyers
- Critical: pricing is a face to face activity so you can guide them through the process
- The powerful psychology behind why apple can make you pay £2000 for an £800 computer
- Why upselling is a form of discrimination (hint: it’s where most of your profit comes from)
- What accountants can learn from car dealerships
- The single biggest myth that holds most accountants back with pricing
- Truth: there are no price sensitive clients for accountants
- Why price is not as important as profit on the deal
- The three reasons why people say something is ‘too expensive’
- Why winning more work is not the answer, but pricing better is
- Why anyone that owns an Apple product is not price sensitive
…and much much more, all packed into 30 mins!
Contact Mark here:
Twitter: @wickersonabike
Email: Liked your Top 100 Club Podcast Interview with Rob Brown" target="_blank">email Mark directly
Website: https://www.wickersham.co.uk