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Living in a Post-AI World, with Terence Mauri (Technology, Leadership, Futurism, Education)
Episode 47911th February 2025 • The Action Catalyst • Southwestern Family of Podcasts
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Continuing the discussion from Episode 478, Terence Mauri, acclaimed author and founder of Hack Future Lab, talks about having sweet AND sour in your life, teaching wisdom & judgement, tearing down information silos, the 3 forms of curiosity, deliberate reductionism, and other important topics.

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Adam Outland:

One of the things that occurred to me, how

Adam Outland:

valuable it must be as a leader to stay tuned in to the rapid

Adam Outland:

innovations that are occurring, otherwise you can't leverage

Adam Outland:

them. What do you encourage people to do, to stay plugged in

Adam Outland:

to what's going on? How are people in your orbit receiving

Adam Outland:

their information and staying tuned in to the future?

Terence Mauri:

Brilliant question, it's a little dividend

Terence Mauri:

here, which is the science. The science shows, the research

Terence Mauri:

shows, we feel it at a heart a level as well. Is that when you

Terence Mauri:

part of a community, virtual or face to face, three things.

Terence Mauri:

Number one, discovery, the ratio of new ideas, new perspectives,

Terence Mauri:

counter intuitive perspectives. It goes up, and that's

Terence Mauri:

important. So discovery. Another one is energy. You know,

Terence Mauri:

actually, it's a great source of inspiration and action. And

Terence Mauri:

number three is cross pollination, that actually, you

Terence Mauri:

know, ideas need to connect together to create, to create

Terence Mauri:

breakthroughs. And so discovery, energy, cross pollination, all

Terence Mauri:

of this together, you need to be thinking about these three

Terence Mauri:

dividends and how you activate them in your in your life. And

Terence Mauri:

that can be done through reading, listening to great

Terence Mauri:

podcasts, watching Tiktok videos, attending lectures,

Terence Mauri:

speaking yourself, writing yourself as well, going to

Terence Mauri:

events, conferences, dinner events, you know, do the basics

Terence Mauri:

brilliantly. But also, once a quarter, do something that

Terence Mauri:

scares yourself. It scares you or excites you or throws you out

Terence Mauri:

of your comfort zone. And yeah, for example, I did an event with

Terence Mauri:

Google where they had a kind of dinner. Leaders came together,

Terence Mauri:

and it was called the sweet and sour dinner. And the idea of the

Terence Mauri:

sweet and sour dinner is that let's talk about the good stuff,

Terence Mauri:

but let's also talk about the bad stuff. Let's talk about the

Terence Mauri:

stuff that should be said that's not being said. Let's ask the

Terence Mauri:

questions that should be asked that are not being asked. You

Terence Mauri:

know, because of fear or politics or whatever. Sweet and

Terence Mauri:

sour is a really important point. So these sorts of

Terence Mauri:

conversations, conversations that don't just make us feel

Terence Mauri:

good, but make us think hard, gives you so much vitality.

Adam Outland:

I love that. Given that this is your whole

Adam Outland:

world and work, so you're very plugged in. What would you say

Adam Outland:

are your favorite either conferences or maybe it's

Adam Outland:

podcasts, or where are your best channels for staying informed

Adam Outland:

right now?

Terence Mauri:

I love, for example, masters of scale, a

Terence Mauri:

great podcast. Reid Hoffman, that's a great one. I was on

Terence Mauri:

disrupt TV with Vela Ashe, and that was an amazing

Terence Mauri:

conversation. So disrupt TV, Web Summit in Lisbon is a great one

Terence Mauri:

as well. Slush in the Nordics, that's another great one, which

Terence Mauri:

looks at the future of work, the future of leadership, the future

Terence Mauri:

of AI. These would be some examples of what I'm excited

Terence Mauri:

about right now that I'm constantly engaging with.

Adam Outland:

Coming back to the academics of things which

Adam Outland:

probably could use even more disruption. What do you think,

Adam Outland:

from your perspective, is the class that's not taught but

Adam Outland:

should be?

Terence Mauri:

I think it's this idea of what happens in a post

Terence Mauri:

AI world. So this intersection of psychology, anthropology,

Terence Mauri:

humanity, sociology, that I think the olog is the future is

Terence Mauri:

about the origins. It's not just about AI and technology. That's

Terence Mauri:

one half of the narrative, but it's dominating every

Terence Mauri:

conversation. The other half of the narrative is the origins,

Terence Mauri:

because technology changes fast. But humans don't you know, we

Terence Mauri:

have Paleolithic brains, God like technology, medieval

Terence Mauri:

institutions, the complexities of the world are going like

Terence Mauri:

this. Our Paleolithic brains, capacity to respond to the

Terence Mauri:

complexities is like this. If you think about the processing

Terence Mauri:

power of a chip, it's increased over a trillion times since the

Terence Mauri:

1950s our Paleolithic brains have stayed the same. That

Terence Mauri:

creates a wisdom gap, and we're not talking enough about that

Terence Mauri:

right now in academia, academia as well, is still very linear.

Terence Mauri:

It's kind of very, you know, siloed, and silos can blind us

Terence Mauri:

to new perspectives. So I think the future is horizontal. It's

Terence Mauri:

silo busting, its cross pollination. Collective

Terence Mauri:

intelligence. It's the ologies.

Adam Outland:

Yeah, you said wisdom. And I thought to myself,

Adam Outland:

how does one teach wisdom? And maybe part of wisdom is

Adam Outland:

judgment, right? And how do you help people have better

Adam Outland:

judgment, or more effective judgment? And that is a

Adam Outland:

challenging question probably worth solving.

Terence Mauri:

And I mean, imagine, you know, if university

Terence Mauri:

there was a subject to University on wisdom. And

Terence Mauri:

actually, when you go to university, you just don't, you

Terence Mauri:

don't go for just three years, very transactional. But our

Terence Mauri:

relationships with universities are stretched out over, you

Terence Mauri:

know, maybe a lifetime. I think it's time, you know, this age of

Terence Mauri:

AI, Age of convergence, Age of disruption, Age of possibility

Terence Mauri:

means that we need to radically rethink, reset, reimagine these

Terence Mauri:

outdated structures, institutions that we've been

Terence Mauri:

holding on to. And this would be one example of how do we

Terence Mauri:

reimagine our relationship with academia over a 50 year to high

Terence Mauri:

horizon where we get mentoring, we mentor, and we're mentored.

Terence Mauri:

We're part of a long term community. For me, we need to

Terence Mauri:

rather get stuck in these silos at such an early age and become

Terence Mauri:

very transactional. I'd love to see societies and communities

Terence Mauri:

where we're tapping onto this collective spirit, collective

Terence Mauri:

generosity, generosity, reciprocity, and growing because

Terence Mauri:

of that, for the benefit of society, the planet,

Terence Mauri:

relationships, institutions.

Adam Outland:

Yeah, well said, and you're right. I think about

Adam Outland:

the silos in particular, you know, in medicine, you see it,

Adam Outland:

it's siloed in the brain or the spine, and then, you know,

Adam Outland:

someone goes into someone's else's lab, and they find a tool

Adam Outland:

or a resource that they could have been using over the last

Adam Outland:

five years.

Terence Mauri:

Some of the most pioneering innovations have

Terence Mauri:

happened at the Cleveland Clinic, for example, to do with

Terence Mauri:

heart disease. And one of the reasons why they've done that

Terence Mauri:

their ratio of innovation is so high at the Cleveland Clinic is

Terence Mauri:

because they got rid of silos that, you know, they made it

Terence Mauri:

easier for happy accidents to happen. And what I mean by that

Terence Mauri:

is doctors, surgeons from different parts of the hospital

Terence Mauri:

coming together to talk, to share different perspectives on

Terence Mauri:

the same challenge. And they found that by doing that in an

Terence Mauri:

engineered way, engineering cross pollination, the ratio of

Terence Mauri:

IDEA, the ratio of innovation, that's now saving more lives,

Terence Mauri:

went up in a significant way, in a very measurable way, we can

Terence Mauri:

learn from these sorts of courage leap examples.

Adam Outland:

And that's a great example of disruption that

Adam Outland:

doesn't involve, sometimes people, I think, collate

Adam Outland:

disruption with a software and that's a great example of

Adam Outland:

disruption being in almost a human, organic meeting, where

Adam Outland:

it's it's simply, like you said, cross pollinating and breaking

Adam Outland:

down the silos to solve problems.

Terence Mauri:

Exactly.

Adam Outland:

You know, what actionable steps can a leader

Adam Outland:

take to sharpen their organization's readiness for the

Adam Outland:

future?

Terence Mauri:

I think, start with this idea of future

Terence Mauri:

readiness muscle and, you know, we have muscle memory. So what I

Terence Mauri:

mean by that is some mindset shifts the the future. And the

Terence Mauri:

reality right now is that the future is not just about

Terence Mauri:

technology or trends that's important, but even more

Terence Mauri:

important than that, it's about mindset shifts and choices and

Terence Mauri:

voices and so this future readiness muscle we need to

Terence Mauri:

sharpen in meaningful, intentional ways. For example,

Terence Mauri:

the curiosity to learn, relearn and unlearn, the clarity to

Terence Mauri:

focus, because our attention spans now are one of the rarest

Terence Mauri:

and purest forms of leadership, capital, the conviction to make

Terence Mauri:

decisions, decision velocity, under pressure, despite

Terence Mauri:

volatility, despite uncertainty, these would be some muscles to

Terence Mauri:

sharpen, individually and collectively within the

Terence Mauri:

organization. A practical example that of that would be at

Terence Mauri:

Novartis, the pharma company. They have a 30 day curiosity

Terence Mauri:

hackathon, where they sharpen three types of curiosity over

Terence Mauri:

the course of 30 days, 100,000 employees. They focus on inner

Terence Mauri:

curiosity, so know yourself, know your blind spots, know your

Terence Mauri:

strengths other curiosity. Know, the people around you build

Terence Mauri:

bridges and outer curiosity, which is, what's a point of view

Terence Mauri:

you have about your industry? What's a point of view you have

Terence Mauri:

about weak signals or big trends that are impacting your

Terence Mauri:

industry? And what are you going to do about them? They call it

Terence Mauri:

triple curiosity, inner, other and outer. That's one example of

Terence Mauri:

how a company is bringing this future readiness muscle to life

Terence Mauri:

in a really human way. So inner is yourself out. Other is other

Terence Mauri:

people, and outer is really curiosity outside of the

Terence Mauri:

business. So looking at external trends, inflection points,

Terence Mauri:

competition. And even other industries, because with

Terence Mauri:

industry convergence happening as well, we also can learn a

Terence Mauri:

lot, not just from our own industries, but again, that you

Terence Mauri:

get trapped in silo thinking, but also breaking into other

Terence Mauri:

industries.

Adam Outland:

Love that. And just a little speed dating

Adam Outland:

questions that we love to end with, with a lot of our guests,

Adam Outland:

I wanted to ask you a few of these too, because I think you

Adam Outland:

have a different perspective. We heard a little bit of what

Adam Outland:

you're listening to. What are you reading?

Terence Mauri:

I love Cal Newport, uh, slow productivity.

Terence Mauri:

That's a great book. Slow productivity, this idea of do

Terence Mauri:

less but do better and practice reductionism, then we have this

Terence Mauri:

brain bias, adding complexity to complexity. Again, it's not a

Terence Mauri:

winning strategy. When the world is coming at you at light speed.

Terence Mauri:

You need we all need to start thinking intentionally about

Terence Mauri:

reductionism, and what I mean by that is doing less, but doing it

Terence Mauri:

more intelligently. For example, once a quarter, look at your

Terence Mauri:

business. Look at your workload. What do you need to detox? What

Terence Mauri:

do you need to declutter? What do you need to delete when you

Terence Mauri:

practice the reductionism in a deliberate way? It's a

Terence Mauri:

clarifier, an energizer, a multiplier. Gives you a no

Terence Mauri:

strategy as well, which helps you to obviously achieve greater

Terence Mauri:

things in shorter time spans. So reductionism. Cal Newport, slow

Terence Mauri:

productivity. That'd be one book. Another one would be Paul

Terence Mauri:

Oster, Brooklyn Follies. That's fiction. I think reading fiction

Terence Mauri:

is really great for the imagination. We've got to be

Terence Mauri:

careful about look at this little look down syndrome,

Terence Mauri:

constantly looking down and actually reading fiction. The

Terence Mauri:

research shows that reading fiction sharpens your

Terence Mauri:

imagination muscle, your empathy muscle as well. It also puts you

Terence Mauri:

in a slower, beater state of consciousness, which is

Terence Mauri:

absolutely a source code for strategic thinking, big picture

Terence Mauri:

thinking. The risk that we all take, these are addictive, and

Terence Mauri:

what that does is it forces us to become very transactional and

Terence Mauri:

very short term, and we get addicted to dopamine hits, short

Terence Mauri:

term thinking, reactive thinking, at the expense of

Terence Mauri:

longer term, deeper imagination and strategic thinking. So you

Terence Mauri:

know, read fiction as well a couple of times a year, at the

Terence Mauri:

very least, because that requires discipline. That's

Terence Mauri:

important. But also you'll really cultivate your reservoirs

Terence Mauri:

of imagination, which will make you stand out, by the way, in a

Terence Mauri:

world of sameness, you know, when we've got access to the

Terence Mauri:

same AI, the same chat bots. The biggest risk is this curse of

Terence Mauri:

sameness and commoditization is going to be your imagination,

Terence Mauri:

your onlyness that makes you stand out.

Adam Outland:

I love it. I mean, to some degree, we're pretty

Adam Outland:

complex computers ourselves, and so that power for creativity one

Adam Outland:

of our biggest strengths that it's been a trend I've seen from

Adam Outland:

a lot of interviews. Thank you for that. You've been through,

Adam Outland:

you know, obviously a lot of personal transformation yourself

Adam Outland:

when you think back. And the question I ask all of our guests

Adam Outland:

to the part of your life we probably didn't talk about as

Adam Outland:

much, which is the pre 21 year old Terence. What's the message

Adam Outland:

you think you would go back and deliver having lived the life

Adam Outland:

you've lived now that that young man would benefit from hearing?

Terence Mauri:

I think, don't, you know, don't get I mean, it's

Terence Mauri:

easy to say this with hindsight, but we're forced into boxes. We

Terence Mauri:

force ourselves into boxes. You know, I remember everyone asking

Terence Mauri:

me questions from from about the age of 10, what, who do you want

Terence Mauri:

to be? What do you want to do? And I understand the intention

Terence Mauri:

behind these questions, but who the hell knows at that age, I

Terence Mauri:

didn't know, and I think it puts unnecessary pressure. So I know

Terence Mauri:

that it's positive intention behind a long time, but the risk

Terence Mauri:

is we put ourselves into boxes. We get stuck with perfectionism.

Terence Mauri:

We also get really obsessed with getting everything right first

Terence Mauri:

time. And of course, sometimes it's impossible not to escape

Terence Mauri:

that, because that's the way that college and school work.

Terence Mauri:

You know, you pass or you'll fail. So there are some

Terence Mauri:

institutional constraints that we have to deal with. I would

Terence Mauri:

say, be easier on yourself. Focus more on experimentation,

Terence Mauri:

and don't get so obsessed with a plan at such an early, early age

Terence Mauri:

focus on developing curiosity skills, relationship skills,

Terence Mauri:

conversational skills, presentation skills, skills that

Terence Mauri:

will define you and make you more distinctive in a world of

Terence Mauri:

sameness where everybody's got access to the same tools, these

Terence Mauri:

would be some sort of early reflections and Find yourself

Terence Mauri:

mentors. You don't even have to label it, but surround yourself

Terence Mauri:

with people who are different to you and your divergent

Terence Mauri:

perspectives, younger, older, different cultures. Go

Terence Mauri:

traveling. These are, these are great, you know, great

Terence Mauri:

initiatives, great actions, and practice courage. Redefine your

Terence Mauri:

relationship with. Failure as well. And ask yourself every

Terence Mauri:

year, what have I done this year where I've grown, where I've had

Terence Mauri:

a setback, where I've shown courage over comfort?

Adam Outland:

I love it. I think one of the words I latched

Adam Outland:

on to, that you just said, was experimentation. I think when

Adam Outland:

I've looked back that whenever I've even while we're in

Adam Outland:

academics, it doesn't prevent us from being able to try things in

Adam Outland:

the real world scenario, especially with our connectivity

Adam Outland:

nowadays, and it's so valuable every time you go out and you

Adam Outland:

test an idea instead of just reading about it. This has been

Adam Outland:

a phenomenal interview, where can people go to just stay

Adam Outland:

connected to Terence and understand more?

Terence Mauri:

Well, first of all, you know, thank you for

Terence Mauri:

such an incredible interview. I've loved your questions. I've

Terence Mauri:

loved our connection, and all the themes that we've discussed

Terence Mauri:

are so close to my heart, and I know they're close to your heart

Terence Mauri:

as well. It's always great. It's always an honor to meet a

Terence Mauri:

kindred spirit, and you never know what's going to happen. So

Terence Mauri:

thank you. Thank you for that opportunity. And so for me, you

Terence Mauri:

know, I'd want to pay it forward. There's a couple of

Terence Mauri:

platforms to stay connected, to reach out part of this community

Terence Mauri:

that were constantly part of building and nourishing number

Terence Mauri:

one is LinkedIn. Obviously, LinkedIn is a big one. Terrence

Terence Mauri:

Maori, LinkedIn. Another one is my website, terencemarry.com

Terence Mauri:

check out my podcast show, hack the future. And these would be

Terence Mauri:

two or three, and then obviously my new my latest book, The

Terence Mauri:

upside of disruption, is another great resource to check out the

Terence Mauri:

upside of disruption. And you know, I wish everybody good

Terence Mauri:

fortune, health and happiness. I leave everyone with the words of

Terence Mauri:

the late chemist Marie Curie. She said, in life, nothing is to

Terence Mauri:

be feared, only understood, and the more we understand, the less

Terence Mauri:

we will fear. But also Ted Lasso, my favorite coach, he

Terence Mauri:

said, stay humble, stay teachable.

Adam Outland:

Couldn't agree with that last one more. Thank

Adam Outland:

you so much, Terence, for your time. This was fantastic. Was a

Adam Outland:

great interview. I learned a lot.

Terence Mauri:

Thank you so much, Adam.

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