In this episode, we talk about the active nature of service. It is easy to think of holding the door for someone or helping pick up things when someone has an accident. Sending them good vibes at that time is not useful. Understanding the different types of actions is helpful in explaining this idea.
Sometimes, we can't do something directly for someone. On social media, you see countless pleas for good vibes or prayers. We may ignore them, we may respond with a thoughtless emoji. How often do you actually take a moment and pray for that person? That is an action. It matters. Sending good thoughts as an explicit and intentional activity matters. It is not just a kind gesture. It creates results.