Find the full show notes over on our blog at https://www.cuttingthroughtech.com/episode5

If you have any questions at all, you can always email me on maxim@cuttingthroughtech.com

As customers become users — and there is a difference — it's important to consider the common "flows" they complete. A flow is essentially a sequence of steps they must complete to achieve a certain outcome. Tune in to learn what these flows are, which are vital to test, and how you can easily sketch out concepts to user test them.

My goal for you is to get a clearer picture of how technology can fit in your business. For our podcast listeners, we offer complimentary strategy sessions, which you are able to book here. They take around 15 to 30 minutes and can help you dream big, get an idea of what might be holding you back currently, and what’s possible for your business.