[1:43] – Introducing Jhana
[9:08] – Why “play like a nerd” is one of her company’s core values
[12:00] – What it's like living in a van
[15:29] – How Jhana has built and nurtured relationships that have lasted for years
[22:37] – What is operations?
[25:40] – The difference between Strategic Vision and Innovative Squirrel Syndrome
[37:50] – How to use Effective Hourly Value (EHV) as leverage to integrate operations
[43:41] – The concept of “The Magic Vending Machine”
[50:01] – The importance of having a single source of truth
[56:17] – The adjustments Jhana uses to empower people
[59:49] – What is happiness for Jhana?

Interview with Cameron Herold, Founder of COO Alliance - https://fellow.app/supermanagers/cameron-herold-coo-alliance-every-ceo-needs-a-great-coo-understanding-the-second-in-command/
Trust & Inspire: How Truly Great Leaders Unleash Greatness in Others - https://www.franklincovey.com/books/trust-and-inspire/
Ready to Find “Your People?” Connect with other world-class Operators. Share & learn cutting-edge ideas. Grow your skills. – https://theopsspot.com/ 

Jhana Li’s Socials:
Website: https://spyglassops.com/
Instagram: https://www.instagram.com/thejhanali/
Facebook: https://www.facebook.com/thejhanali/
Get The OPS Clarity Call here for FREE! https://calendly.com/spyglassops/30-minutes-discovery-call?month=2023-07