Jay Goy is the Head of Customer Success at Voltaiq. He joins Lifetime Value this week to share his unique path from military service to DEA Agent to Customer Success leader, how he handles the Customer Support function with a highly technical product, and Jay brings the heat with his take on BS in CS.

Who is Jay Goy?

• Jay is a former federal agent and enjoys his privacy. Reach out to Dillon to get in touch with Jay.

Links:

• CS Player(s) of the Week:
  • Jason Lemkin
• Referrals & Recommendations:
  • Ikigai
  • Getting to Yes by Roger Fisher, William Ury, & Bruce Patton

About this podcast:

If you like what you've heard,  please rate this podcast and subscribe to be notified of new episodes.

This podcast is written, produced, and edited by Dillon Young.  You can find him on LinkedIn.

Please direct all inquiries to dillon@lifetimevaluepodcast.com.

Find us on Instagram and TikTok at @lifetimevaluepodcast.

Mentioned in this episode:

SundaySky

Matik