When you tell stories that stick with your audience, you automatically move from selling the service to selling the experience, and that is what moves people into confident action.
Your potential clients are currently facing a problem in their life that they're looking to address or solve, and your photography service might be that solution, but they can't clearly see that when you only lead with what you get the deliverables.
01:05 — Why you need to include storytelling on your services page as a photographer
03:23 — People want to know what transformation they can expect to receive
04:08 — Relying on deliverables won't sell your service as effectively as storytelling
📚MENTIONED IN THIS EPISODE
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Mentioned in this episode:
Potential clients are interested in what kind of
Sarah Gillis:experience or transformation they'll have when they buy from you.
Sarah Gillis:You see, your audience is currently facing a problem in their life and
Sarah Gillis:they're looking for a solution and your photography service, your session, might
Sarah Gillis:be that solution, but they can't clearly see that when you only lead with what
Sarah Gillis:you get the deliverables, the details.
Sarah Gillis:You are listening to The Copywriter On Call podcast.
Sarah Gillis:I'm your host Sarah Gillis copywriter, word, magic maker, and owner of
Sarah Gillis:what Sarah said on this podcast.
Sarah Gillis:You'll feel empowered to show up online in a way that has you saying, that's so me.
Sarah Gillis:Let's get started.
Sarah Gillis:Welcome back to another episode of the Copywriter on Call podcast.
Sarah Gillis:I am your host, Sarah Gillis, and I am logging some on call hours
Sarah Gillis:today solo to share a few secrets to incorporate storytelling onto
Sarah Gillis:your photography website, and in particular, your services page.
Sarah Gillis:Before we get started, let's dispel a copywriting myth.
Sarah Gillis:Many photographers I work with think, my services page?
Sarah Gillis:is not a sales page.
Sarah Gillis:I love you guys, but that's just plain wrong.
Sarah Gillis:It totally is, and it should act like one.
Sarah Gillis:So, what's the difference between a services page and a sales page?
Sarah Gillis:For copywriters like me, I construct sales pages with the ideal client in mind.
Sarah Gillis:I think about their mindset, their emotions, their pain
Sarah Gillis:points, and their desires.
Sarah Gillis:Why?
Sarah Gillis:It tells a story to your client that is grounded in reality.
Sarah Gillis:Even if they can't relate to a grumpy husband who doesn't like taking photos
Sarah Gillis:every year, or even if they don't have squirmy toddlers who giggle at fart
Sarah Gillis:jokes, these are relatable moments.
Sarah Gillis:And telling stories like these helps your client to feel seen and understood.
Sarah Gillis:Now, I'll admit that the term storytelling has become a bit of
Sarah Gillis:a buzzword in the marketing world the last few months, but before you
Sarah Gillis:eye roll at me, people are talking about storytelling for a good reason.
Sarah Gillis:It works and your business needs it.
Sarah Gillis:When you tell stories that stick with your audience, you
Sarah Gillis:automatically move from selling the service to selling the experience.
Sarah Gillis:And that is what moves people into confident action.
Sarah Gillis:Research shows that 95 percent of purchasing decisions
Sarah Gillis:are based on emotions.
Sarah Gillis:Which means that the majority of your audience initially doesn't
Sarah Gillis:even care about what's included with your service, those deliverables.
Sarah Gillis:They just want to know what that service might mean for them and
Sarah Gillis:how it can improve their life.
Sarah Gillis:So when you speak to their emotions first, they will then start to
Sarah Gillis:justify that decision based on logic.
Sarah Gillis:So let's dive into more reasons why storytelling on your services page,
Sarah Gillis:which yes, is a sales page, not just a list of deliverables, why storytelling
Sarah Gillis:can actually be the key to selling and serving up that client transformation
Sarah Gillis:to the goal here is to help a potential client envision their life before your
Sarah Gillis:service and after buying from you.
Sarah Gillis:More than anything, people want to know what transformation
Sarah Gillis:they can expect to receive.
Sarah Gillis:And to do this effectively, make sure that you know before you start
Sarah Gillis:what your audience's biggest pain points are and what they truly want.
Sarah Gillis:So here are some questions to help you get at this mindset.
Sarah Gillis:What is your ideal client struggling with right now?
Sarah Gillis:How do they want to feel?
Sarah Gillis:And what do they want to achieve?
Sarah Gillis:And how does your service and your unique way of doing that service.
Sarah Gillis:Help them get that.
Sarah Gillis:Answering these questions as you put together your services page
Sarah Gillis:copy is crucial to helping your ideal client feel seen and heard.
Sarah Gillis:Now story based marketing may seem like the obvious choice, but I want
Sarah Gillis:to show you an alternative way here that most photographers use at first.
Sarah Gillis:And I hope that this example will really crystallize for you why
Sarah Gillis:storytelling like this is effective.
Sarah Gillis:Imagine this, if you've ever scrolled through Instagram and stumbled upon
Sarah Gillis:a photographer who is promoting their latest offer or their newest service.
Sarah Gillis:And you see things like this, 25 plus fully-edited images, quarterly sessions,
Sarah Gillis:an outfit planning guide, a print credit.
Sarah Gillis:And the list goes on.
Sarah Gillis:You're not alone.
Sarah Gillis:In fact, I use these same techniques to promote my membership, the content huddle,
Sarah Gillis:and my group coaching program, StorySale.
Sarah Gillis:But what I want to emphasize here is that relying on these details
Sarah Gillis:and deliverables alone without any other strategy is simply not enough.
Sarah Gillis:So in this scenario, like I said earlier, the photographer
Sarah Gillis:is simply selling the service.
Sarah Gillis:Not the experience that their clients will receive, and I'm not trying to say here
Sarah Gillis:that these details aren't important when it comes to making a purchasing decision.
Sarah Gillis:They are, but they aren't necessarily what you want to lead with or what
Sarah Gillis:you want to completely rely on to sell your photography services.
Sarah Gillis:What's better than sharing these logistics or deliverables then?
Sarah Gillis:Potential clients are interested in what kind of experience or
Sarah Gillis:transformation they'll have.
Sarah Gillis:When they buy from you, you see, your audience is currently facing a problem
Sarah Gillis:in their life and they're looking for a solution and your photography service.
Sarah Gillis:Your session might be that solution, but they can't clearly see that
Sarah Gillis:when you only lead with what you get the deliverables, the details.
Sarah Gillis:This is why you need to sell the experience, not just the service.
Sarah Gillis:So instead of just listing 150 print credit, if your website says that you
Sarah Gillis:offer this print credit so that your clients fresh and beautiful photos aren't
Sarah Gillis:collecting dust on a hard drive, but are actually printed and hanging on a
Sarah Gillis:wall for them to be enjoyed by everyone.
Sarah Gillis:You're taking the time to emphasize that transformation.
Sarah Gillis:Let me share one more example of this with you.
Sarah Gillis:And this one's from my own website.
Sarah Gillis:Here's how I speak to my ideal client for StorySale, my group coaching program.
Sarah Gillis:You love the work you do as a business owner.
Sarah Gillis:But you're stuck in a cycle of serving less than ideal
Sarah Gillis:clients who don't light you up.
Sarah Gillis:You're frustrated with the direction your business is going, but the radio
Sarah Gillis:silence when you promote your offers makes you feel like you are the
Sarah Gillis:reason your business isn't succeeding.
Sarah Gillis:If you're tired of playing it safe with your marketing, charging less than your
Sarah Gillis:service is worth, and feeling alone and uninspired, Story sale is for you.
Sarah Gillis:Now, before I ever list the details of what you get when you enroll in
Sarah Gillis:my program, I start with a statement that speaks to this client's mindset.
Sarah Gillis:You love the work you do as a business owner, but you're stuck in
Sarah Gillis:a cycle of serving less than ideal clients who don't light you up.
Sarah Gillis:That statement speaks directly to their problem.
Sarah Gillis:It follows up with how they're feeling, and then it introduces
Sarah Gillis:them to my solution, my program.
Sarah Gillis:while also giving them further details.
Sarah Gillis:The goal here is that you lead with something that will speak
Sarah Gillis:to their emotions and we'll get them saying, yes, that is me.
Sarah Gillis:That's how I feel.
Sarah Gillis:That's exactly what I need.
Sarah Gillis:And you're getting them to say that even before they know what
Sarah Gillis:exactly it is that you're offering.
Sarah Gillis:That is the power of storytelling, my friend.
Sarah Gillis:Want to take the guesswork out of writing your services page?
Sarah Gillis:Click the link in the show notes to access my services page swipe file.
Sarah Gillis:For just $127, you will be on your way to a story packed services page that
Sarah Gillis:acts as a sales page and is ready to convert casual readers into clients.
Sarah Gillis:As always, thanks so much for listening.
Sarah Gillis:And until next time, this is your copywriter on call, signing off.
Sarah Gillis:Thanks for listening to The Copywriter On Call podcast.
Sarah Gillis:If this episode has you feeling all sorts of inspired to show up as yourself online,
Sarah Gillis:click that subscribe button so you don't miss my stories or practical advice to
Sarah Gillis:help you express your quirky, vulnerable, and authentic self online chat soon.