Janet Hoeke lives just outside Boise, Idaho, where she founded a business doing medical billing for pediatric physical, speech, and occupational therapists back in 1999. At the time, she was personally navigating the Byzantine labyrinth of insurance company claims management and billing practices after her own daughter, Katie, was diagnosed with Angelman syndrome, about which Janet will speak during this interview.

Janet won the TCOM Champions Award in 2018.