Breadth of experience proves valuable
James Snider is an unlikely shop owner and a serial entrepreneur. After graduating from Michigan State University with a degree in Finance, Snider went to work in the finance world and then in the hospitality industry. Experience in both of those fields ended up being the unlikely yet perfect combination to launch him into automotive repair.
Not being a car guy, he knew the perspective of the customer. He was thrown into the fire by managing and eventually becoming an owner of what he grew to be a 17-bay European specialty shop with 28 employees. Eight years later, bringing back elements of his finance career in helping people plan for retirement, James and his business partner set out to help shop owners in need of an exit strategy by acquiring their businesses.
To fill a need.
One of James’ greatest joys is helping employees discover their full potential and assisting them in developing their careers. In an effort to address the industry’s ongoing struggles with staff retention and recruitment, he co-founded Auto Care Career and Auto Tech Career in 2015. The business operates as a consulting and employee matchmaking service that helps shop owners across the country recruit and hire technicians.
Recruitment & Retention
James Snider started his business out of his own necessity. Most every service professional I’ve interviewed says there is a huge demand in the industry for technicians, but James feels that there is a big supply of techs waiting to be discovered. It is because the average tech is not used to being recruited. James says:James Snider’s company is Auto Care Career and Auto Tech Career. James agrees that bringing in new talent to the industry, which we all know is a major uphill battle, must happen. However, he says, very few people are talking about how to retain qualified technicians in our industry. Just like we want to retain qualified customers, we should be treating our technicians (and all team members) in the same way. That would be a good start in the right direction but it can’t stop there.