This week on the Cone of Shame... We've all heard those terrible words as a technician bursts into the treatment room "This cat died on the way here!" That's when the crash cart comes out and CPR gets started. But what, exactly, should we be doing? And how long should we go on for before we call it? Let's get into this

ABOUT OUR GUEST: David Liss has an incredibly rich and diverse background in the field of veterinary technology. A registered veterinary technician in California, David holds a Bachelor’s in Sociology and an Associate’s Degree in Veterinary Technology. He also holds double board-certifications as a veterinary technician specialist in emergency/critical care and small animal internal medicine and has diverse background in emergency and critical care nursing in addition to being a certified veterinary practice manager (CVPM) and professional in human resources (PHR). He has been technician manager at two different twenty-four-hour referral/specialty facilities in the Los Angeles area, has contributed to numerous veterinary texts and was awarded the Veterinary Technician Educator of the Year award by Western Veterinary Conference. David also holds a Master’s inBiomedical Science. David currently is the director of operations for Amerivet in Los Angeles, runs his own consulting business: Veterinary Training and Consulting, Inc., and lectures worldwide.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Manager's Summit

Last Chance to Register is June 1st 2026 - Tell your managers! Registration is only $199 and they can save 20% with code MANAGER

Register for the Practice Manager's Summit here!

Sign up for the Early Career Newsletter here!