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Meet Your New AI Employee: The Game Changer for Small Businesses
Episode 1722nd October 2024 • KNewMedia Digital • Lorita Marie Kimble
00:00:00 00:06:31

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Ever wish you could clone yourself to handle the demands of running a small business? This episode dives into how AI can help you achieve just that with the launch of AI Employee by KNewMedia Digital. The tool offers a suite of six integrated AI tools designed to streamline everyday tasks, allowing business owners to focus on strategy and growth. From a smart virtual receptionist to personalized conversation AI, and even automated content creation, these innovations aim to enhance efficiency without sacrificing human connection. Join us as we explore how AI can be a game changer for small businesses, making advanced technology accessible and affordable for all.

Cloning oneself is a common desire for small business owners overwhelmed by the myriad of tasks involved in running a company. The conversation between the hosts unfolds the revolutionary potential of AI, particularly focusing on a tool from KNewMedia Digital called AI Employee. This innovative solution is not positioned as a replacement for human interaction but rather as a means to optimize efficiency and productivity. The hosts delve into the various components of this AI tool, including voice AI that acts as a super-smart virtual receptionist available 24/7, and conversation AI that manages social media messages and online interactions with a personalized touch. They emphasize that this technology allows businesses to handle routine tasks seamlessly, freeing up entrepreneurs to focus on strategic decision-making and growth initiatives.

The discussion further explores the ability of AI to manage online reviews, an area that can significantly influence a business's reputation. The AI tool can proactively respond to negative feedback, aiming to convert dissatisfied customers into loyal advocates. This highlights the transformative potential of AI in reputation management, allowing small businesses to dedicate more time to core operations rather than getting bogged down by public perception challenges. Moreover, the hosts introduce content AI, which creates written content and generates images at remarkable speeds—ten times faster than a human—showcasing how AI can drastically reduce the creative workload while maintaining brand voice.

As the conversation progresses, the hosts tackle the concern of integrating multiple AI tools into a cohesive workflow, introducing the innovative workflow AI assistant designed to simplify this process. This tool not only guides users through creating automation but also adapts to their growing needs, fostering an environment of continuous improvement and learning. The episode wraps up by discussing the affordability of these AI solutions, suggesting that for a monthly fee comparable to a single part-time employee, small businesses can access a suite of AI tools that can potentially level the playing field in competitive markets. Overall, the insights shared in this episode present a compelling argument for embracing AI technology as a game changer in the landscape of small business operations.

Takeaways:

  • AI tools can significantly reduce the workload of small business owners, enabling them to focus on strategic tasks.
  • The AI Employee from KNewMedia Digital consists of six integrated tools designed to enhance business efficiency.
  • Voice AI can manage calls 24/7, qualifying leads and scheduling appointments directly on your calendar.
  • Conversation AI ensures timely and personalized responses to customer inquiries across various platforms.
  • The reputation management tool proactively addresses negative reviews, aiming to convert unhappy customers into loyal fans.
  • Content AI can create blog posts, social media captions, and even generate images, saving hours of work.

Companies mentioned in this episode:

  • KNewMedia Digital

Transcripts

Speaker A:

Ever wish you could, like, clone yourself? You know, to handle everything involved with running a business?

Speaker B:

Well, it's a common wish, right?

Speaker A:

Totally. So today we're diving into how small businesses can use AI to do just that. Specifically, a tool called AI employee from KNewMedia Digital.

Speaker B:

And it's not about replacing human connection. It's more about working smarter, not harder. Picture this.

You've got systems handling those everyday tasks, so you're free to focus on the big picture strategy, stuff that only a human can do.

Speaker A:

That makes a lot of sense.

Speaker B:

Yeah.

Speaker A:

So this AI employee thing. Yeah, it's not just one thing, right? It's like six tools all bundled into one.

Speaker B:

Exactly. You've basically got a whole team of specialists right there at your fingertips.

Speaker A:

Okay, I'm intrigued. Let's break it down tool by tool. What's first?

Speaker B:

So, first up, there's voice AI. Think of it kind of like a super smart virtual receptionist.

Speaker A:

Like those automated systems that answer the.

Speaker B:

Phone kind of, but way more advanced. This is 24/7 availability that no human employee could ever manage. Answering calls, gathering information from leads.

It can even qualify leads for you.

Speaker A:

So no more missed opportunities because you're stuck in a meeting or it's after hours.

Speaker B:

Exactly. And it gets better. This voice AI, it can even schedule appointments, like directly into your calendar. It checks your availability and everything.

Speaker A:

Well, hold on. So it's actually syncing with my calendar, making sure there are no conflicts.

Speaker B:

Yep, streamlining. Right? Talk about a game changer.

Speaker A:

That's wild. Okay, so what about all those customers who would rather reach out online, like through social media?

Managing all those messages is basically a full time job already.

Speaker B:

Oh, tell me about it. And that's where conversation AI comes in.

Speaker A:

Okay?

Speaker B:

It handles all of that. Facebook messages, Instagram comments, you name it, even those SMS texts. That way no customer feels like they're being ignored.

Speaker A:

I like it. But does it sound robotic? Because nothing turns me off more than getting a generic, clearly automated response from a company.

Speaker B:

And you're not alone. But that's the cool part. This conversation AI, it's designed to be personalized so it matches your brand's voice and tone.

Speaker A:

So it doesn't just sound like a robot spitting out canned response.

Speaker B:

No way. We want that authentic connection, even if it is happening in the digital space, you know?

Speaker A:

Right, totally makes sense. So we've got the phones covered, we've got messaging taken care of. What about online reviews?

Speaker B:

Ah, yeah, those can make or break you.

Speaker A:

Seriously, I swear, I spend way too much time stressing about those.

Speaker B:

You and everyone else. But imagine this, you get a negative review, right? But instead of panicking your reviews, AI, which is another tool in this package, right?

Well, it flags it for you, sure, but it can also automatically respond to the review.

Speaker A:

No way.

Speaker B:

Yeah, and not just some generic response. It's designed to address the issue and hopefully, you know, turn that unhappy customer into a fan.

Speaker A:

Wow. So it's like having, what, a reputation management system working 24/7 you got it.

Speaker B:

Proactive reputation management. That means you're free to focus on, you know, actually running your business.

Speaker A:

This is incredible. Speaking of which, one thing I never seem to have enough time for is creating content for my website for. For social media. It never ends.

Speaker B:

Ugh, the worst. It's such a time suck. But that's where content AI comes in. Need a blog post? How about a caption for your latest social media post?

Maybe you need some AI generated images to go with it. This tool can do all of that.

Speaker A:

Seriously.

Speaker B:

And get this, new media digital claims it can work ten times faster than a human.

Speaker A:

Wait, ten times faster? That's what they're saying.

Speaker B:

Man, if I could get all that.

Speaker A:

Time back, think about what you could do, the possibilities.

Speaker B:

Okay, this is all amazing, but honestly, it sounds a little overwhelming. How am I supposed to manage all of these AI tools? Like, isn't it going to turn into this whole complicated thing?

Speaker A:

I hear you. It sounds like a lot, but that's the beauty of this whole system. They've built in what they call a workflow AI assistant.

Speaker B:

I was a do.

Speaker A:

Think of it like having an automation expert available 24/7 okay, you tell it what you want to achieve. You know, lay out your goals, and then it walks you through step by step how to build the workflow to make it happen.

Speaker B:

So it's like having a personal AI guide. That's pretty cool.

Speaker A:

I know, right? And it learns as you use it, so you can start creating more and more complex automations as you go. Wow.

So I'm like investing in my own automation education.

Speaker B:

Exactly. No tuition fees required. You're empowered to take control of your business processes.

Speaker A:

Love it. So this is great for like individual tasks and stuff, but what about something bigger?

Like, what if I want to build out a whole marketing funnel that feels way too complex, even for AI?

Speaker B:

You'd think so, right? But no, that's where the funnel AI tool comes in.

Speaker A:

There's a tool for everything. Okay, so how does that work?

Speaker B:

So you just plug in your offer details, tell it who your target audience is, what your goals are for this funnel, and then it does a bunch of the heavy lifting for you. It generates a good chunk of your landing page and the basic structure of your funnel.

Speaker A:

So instead of staring at a blank page, I get a head start from the AI?

Speaker B:

Yeah. Saves a ton of time.

Speaker A:

That's huge.

Speaker B:

Right? Then you just go in and customize everything to make sure it matches your brand and your messaging.

Speaker A:

Okay, this is all sounding amazing, but how much does all this cost? Let's be real. Small businesses don't exactly have unlimited budgets.

Speaker B:

And that's the best part. You ready for this?

Speaker A:

Hit me.

Speaker B:

KNewMedia Digital is offering AI employee with all six components for $497 a month.

Speaker A:

Wait, seriously? That's it?

Speaker B:

That's it.

Speaker A:

That's less than I pay for my monthly parking. It's gotta be, like, way more to hire even one part time employee, right? Right.

Speaker B:

That's the whole point. They're trying to make AI accessible, affordable for all businesses, not just those giant corporations.

Speaker A:

I mean, that's really impressive. It feels like AI is really starting to level the playing field for small businesses.

Speaker B:

I think so. And this is still so early. We're just scratching the surface of what AI can do.

Speaker A:

It's pretty exciting when you think about it. This AI employee could be a total game changer for so many small businesses. I mean, I'm already seeing the potential.

Speaker B:

It's all about working smarter, not harder, right?

Speaker A:

Yeah.

Speaker B:

Free up that time and mental energy. Focus on the things you're passionate about. That's what this tool helps you do.

Speaker A:

Totally. This has been super insightful. I feel like we've covered so much ground already.

Speaker B:

I know we've barely scratched the surface, but there's still so much more to explore.

Speaker A:

Well, listeners, you heard it here. Make sure to tune in for part two of our deep dive into AI employee to hear more.

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