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Recap of The Retreat Industry Forum
Episode 16521st May 2026 • Creating the World's Best Client Experience • Alison Katschkowsky
00:00:00 00:38:47

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Alison reflects on the first Retreat Industry Forum, which was created for retreat leaders after realizing there were few dedicated industry events. She shares how the forum was planned and how much value was placed on in-person connection, better conversations, and follow-up.

She also recaps the main themes from the program, including pricing, sustainable retreat positioning, advertising, legal issues, sales, leadership, AI, SEO, and retreat logistics. She shares about her talk on retreat promises, where people buy the specific outcome and identity shift, not just the itinerary.

Alison finishes with reflections from attendees and the VIP day, which went deeper on SEO prompts, pricing, and retreat promise work. She closes with her takeaways that the work reflects our own journey, the retreat industry needs more community and structure, and being in the room can create opportunities.

HIGHLIGHTS:

1:15 Forum Origins and Big Ideas

4:36 In-Person Changes Everything

6:57 Holding the Vision

9:30 Welcome Reception Begins

11:17 Make Five New Connections

21:55 VIP Dinner Sparks Collaboration

26:51 Three Key Takeaways

28:45 Community and Infrastructure

30:14 Say Yes to the Room

mentioned in episode:

Sancerre Retreat: https://sl1nk.com/dl0vfwk

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