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What if helping injured employees recover and return to work faster can help reduce workers' compensation costs as well?

In the first episode of our new Claims in action: Driving better business outcomes podcast series, Catherine Marciniak, SVP and Head of Property & Casualty Claims at Zurich U.S., sits down with Neil DeBlock, VP and Head of Workers’ Compensation Claims at Zurich U.S., to explore how workers' compensation and managed care work together to improve outcomes for both employers and injured workers. The conversation covers today's biggest cost drivers, including medical inflation, increasing claim severity and evolving treatment patterns, as well as the critical role of coordinated care and pharmacy oversight. Catherine and Neil also discuss the importance of return-to-work programs and how effective claims management can help control costs while supporting employee recovery.

Tune in for practical insights on how proactive claims strategies can drive better business outcomes and stronger workforce resilience.

Record date: 7/14/26

Air date: 9/9/26