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How Nonprofits Can Use AI Without Losing the Human Touch with Rachael Leventhal Garnett of EAAS AI
Episode 472nd September 2026 • Nonprofit Nook • Wendy Kidd
00:00:00 00:42:41

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AI can save your nonprofit time—but where do you start without sacrificing the human relationships at the heart of your mission?

In this episode of The Nonprofit Nook, Wendy Kidd sits down with Rachael Leventhal Garnett of EAAS AI to make AI feel practical, approachable, and useful for nonprofit leaders.

They unpack the difference between AI and automation, how to identify repetitive tasks worth streamlining, and why your organization needs clear AI guardrails—even if you haven't officially adopted AI yet.

You'll also hear why Rachael believes the best AI strategy starts with people, not technology, and how keeping a human in the loop can help your organization use AI responsibly while creating more capacity for mission-driven work.

In this episode, you'll learn:

  • The difference between AI and automation
  • How to spot repetitive workflows that could be automated
  • Why AI should support your people rather than replace them
  • What AI governance means and why your nonprofit needs guardrails
  • How "shadow AI" can create risks for your organization
  • Why human review is still essential when using AI
  • How to start small instead of trying to transform everything at once

RESOURCES + LINKS

Connect with Wendy + The Nonprofit Nook

The Nonprofit Nook:

https://nonprofitnook.com

Upcoming Nonprofit Nook Events:

https://www.nonprofitnook.com/events

Wendy Kidd on LinkedIn:

https://www.linkedin.com/in/wendykidd/

Connect with Rachael + EAAS AI

Rachael Leventhal Garnett on LinkedIn:

https://www.linkedin.com/in/rachael-garnett-eaas/

EAAS AI on LinkedIn:

https://www.linkedin.com/company/eaas-ai/?viewAsMember=true

AI Policy Resource:

https://lp.eaaservice.com/ai-policy

More from Boss Level Engaged

Boss Level Engaged:

https://www.bosslevelengaged.com/

Boss Table:

https://www.bosslevelengaged.com/bosstable

Mentioned in This Episode

McKinsey Health Institute:

https://www.mckinsey.com/mhi/overview

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