All paediatricians are lovely cuddly people, right? Well sadly the data suggests rudeness, incivility and unprofessional behaviour remain prevalent in the health workplace. In this episode Dr Ashley Reece, Consultant Paediatrician from West Hertfordshire Hospital, talks to Dr Anna Baverstock, Consultant Paediatrician from Musgrove Park Hospital in Somerset, about when rudeness can occur in our working lives and what can be done to address it.