In this episode, I'm sharing the secret to having triple the amount of success stories, testimonials, and client results on your sales pages without having to revamp your curriculum or constantly chase clients for testimonials. Let's dive into how you can effortlessly showcase the results your clients are achieving.
Key Points:
The Importance of Tracking Client Results:
Mindset Shift:
Steps to Setting Up a Client Results Tracking System:
A. Have a Measurable Program Promise:
B. Reverse Engineer Your Onboarding Form:
C. Create an Engaging Tracking System:
The Benefits of a Client Results Tracking System:
Actionable Steps for You:
How We Can Help:
Conclusion:
You need a client results tracking system to gather success stories and validate your program's impact. Before making any changes to your curriculum, focus on setting up a system to track and celebrate your clients' progress. If you have any questions or need support, feel free to DM me at @systemsoverstress on Instagram. See you in the next episode!
MacBook Pro Microphone-23: And this
episode, I'm going to share with you
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:the secret to having triple the amount
of success stories, testimonials client
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:results on your sales pages without
having to totally revamp your curriculum
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:without having to tear down your offer.
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:And without having to go crawling to
your clients every time you're about
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:to have a launch and ask them for
testimonials, because you realize
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:you haven't, you haven't collected
anything since your last launch.
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:So my clients are experts at getting their
clients results, but the thing that they
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:are not so great at is actually tracking
the results that they get their clients.
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:And that is literally
all that you have to do.
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:To get more client success stories
is just have a tracking system.
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:This sounds so straightforward and
so silly, but it is shocking to me.
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:Like you would be surprised and if you've
ever felt like this, you're not alone.
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:This feeling of feeling like your
slack channels, a little quiet lately.
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:So like, are people getting
results in the program?
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:Are people mad at you?
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:Does everybody hate you?
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:Is nothing happening in the program?
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:Like, do you need to revamp the curriculum
because no, one's getting results.
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:People spit out that their
program isn't good enough.
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:When really their program is totally fine.
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:They're just not tracking the data
that they need in order to prove
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:that their program is working.
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:So if you do not have a client
results tracking system, you're
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:just working harder than you need
to, and you are letting gold, like
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:slip through your fingers because
your clients more likely than not.
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:I promise you are quietly
getting results in your program.
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:But you don't have an incentivized way
for them to share those results with you.
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:So they're just not going to the
majority of your clients are not going
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:to shower you with compliments inside
of your slack channel or randomly
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:email you glowing testimonials.
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:That's not how it works all the time.
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:Yes.
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:We love those clients that do that.
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:They exist and they're amazing, but
they are definitely not the majority.
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:And really, if you don't have a client
results tracking system, you're just
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:missing out on opportunities to collect
more wins from some of those quieter
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:clients, , I promise you're getting
more client results than you realize.
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:That is the mindset that I choose to
embody and believe because so much of the
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:narrative in the online business world
is like, People are scamming you like all
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:these big promises and in businesses and
they don't have anything to back it up.
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:And like, I'm just tired of
that narrative and just kind of
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:like dogging on the industry.
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:Because I really believe that , You
were all getting our clients results.
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:We could be better at
getting a client results.
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:We can get our clients results
faster if we're tracking them.
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:But if you don't have a client results
tracking system, you're just letting
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:gold slip through your fingers.
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:You're a sales page really
could have triple the amount
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:of success stories on it.
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:If you simply had an incentivized process.
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:For your clients to track the results.
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:You do not have to completely
rerecord your curriculum to get
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:your clients better results.
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:All you need to do is have a simple
system to track the results that
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:you're already getting our clients.
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:So, if you do not have a client
results tracker for your group program
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:or your one-on-one coaching, That's
specifically what I do in my work.
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:As I help you set that up, we have like
an amazing system, amazing framework,
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:amazing processes to get all that set up.
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:But I wanted to walk you through
specifically kind of what.
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:What it looks like and what an actual
client tracking and results system.
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:Consists of.
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:So first up, you've got to have
a measurable program promise.
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:We have other podcast episodes about it.
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:But really before you start to even
build or think about a client results
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:tracking system, you have to make sure
that the result that you want to track
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:is really the result that you are like
wanting to go all in, on, in your program.
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:So many times people have tracking forms
or accountability forms, and they're
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:just kind of, they don't have an actual.
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:Strategy behind exactly what
they want to be tracking.
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:So if you have a program that is a
dating program, is your result that
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:you help people find their right
relationship or is your result.
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:You help them get a boyfriend in 90 days.
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:Like there, those are two different,
two different results, right?
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:One is like fine.
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:The PR like find your forever person
can be your result that you track.
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:The other one could be.
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:Get a boyfriend in 30 days.
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:How you structure your program
based on that promise is going
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:to be very, very different.
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:So we want to make sure that you really
understand exactly what you're wanting to.
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:You want to be tracking.
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:Because if you say we help you
find like the forever relationship.
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:You might not care that those people
take a year to find that for a
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:relationship instead of like 30 days to
getting a boyfriend and being happy in
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:that, , that's a very specific example.
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:But we really want to make sure that you
have a measurable program promise that
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:is aligned to the result that you want
to track with your, with your clients.
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:MacBook Pro Microphone-24: A good way to
think about this is close your eyes and
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:think about like, what is the wall of wins
that you want to have in your sales page?
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:So is it.
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:Ashley was able to increase her wedding
photography prices from 1,500 to 4,000.
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:The average students in our program
are able to sell $10,000 packages or
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:the average person books, a sales call
within 15 days of joining the program.
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:Like what are those data points
that you want to be able to like.
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:Use to stand behind your
program and your results.
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:And want to really clear on what you
want to track then creating the tracking
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:system is pretty straightforward and easy.
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:MacBook Pro Microphone-25: So that's the
first thing is making sure that you have
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:a promise that you can track and that
can honestly feel hard because especially
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:if you're a life coach or have like more,
quote unquote, unmeasurable promise,
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:promise you every single program promise
can be measurable and it really should be.
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:Anything that you're selling.
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:You should be able to have a
result that you can measure.
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:It can feel hard to figure that out,
but once you figure that out and that's
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:something I help my clients with as we
have a client results cleanup session
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:when they first get started with us.
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:And just the clarity alone in that
can help you have so much confidence
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:in your curriculum and the tweaks
that you need to make, if you
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:need to make any tweaks at all.
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:But like I said, oftentimes, people
don't actually have to make tweaks.
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:They just have to track what they're
already doing for their clients.
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:So after you have your measurable
program promise figured out, then
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:what you do is you need to reverse
engineer your onboarding form to
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:make sure that you're getting good
baseline data about your clients.
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:So if you.
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:You help wedding photographers raise
their rates to $10,000, $5,000, whatever.
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:You want to know what are they
starting with in the program?
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:So you need to make sure that your
onboarding form has very specific,
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:measurable questions that gets
that baseline data beforehand.
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:So you need to ask them.
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:How much is your average wedding package?
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:What is your lowest wedding package?
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:What your highest wedding package,
what was the average of your
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:last three wedding packages?
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:There's a lot of different ways you can
structure it, but you need a number.
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:So you can say.
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:On average, our clients come into us.
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:Selling their packages at $750.
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:That's really, really
important data to have.
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:And a lot of us have onboarding forms,
but you would be surprised at how
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:often those forums are just so fluffy.
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:And aren't actually asking that
really important baseline data.
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:So that's something to check out is,
go check your onboarding form and see
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:if it's catching that baseline data.
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:That's the main point
of your onboarding form.
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:And then after that, you need to create
a client results tracking system and form
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:that people actually want to fill out.
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:So we have a whole process with our
clients to make sure that you're creating
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:a culture of submitting client results.
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:So people are excited to fill it
out because it doesn't matter if you
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:create a beautiful client results
tracking system and none of your
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:clients actually fill it out or use it.
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:So it's this delicate balance of making
sure you're collecting enough data.
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:At an average frequency, that feels good.
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:So you can understand that
people are getting results,
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:but not overwhelming them.
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:So they don't want to fill it out.
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:There's so many different ways to do this.
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:But one of the biggest ways
is to make sure that you have
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:automated systems in place.
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:Air table is really the
only way to do this.
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:Where, when they fill out your tracking
form, they get this positive feedback loop
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:that shows how much they've submitted.
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:Let's say let's go back to the
wedding photography example.
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:You help people book 10 K packages.
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:So what you would have most likely.
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:I would recommend is
any time someone books.
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:A wedding package.
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:It makes a client sale.
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:They would fill out a form with you and
why they want to fill out that form.
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:It's not so they can help you.
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:And so you can tell them, Hey, when
you fill this out, you are going
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:to get an automated email and say,
here's how many sales you've made.
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:Here's your average rate
of your wedding packages.
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:So it's like, Hey Ashley, amazing.
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:You just submitted a $7,500 wedding
package that you still just sold.
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:We're so proud of you.
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:As a reminder, you started at X
amount of dollars and yours packages.
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:You started at seven 50.
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:That is a X amount increase.
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:You did it.
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:You achieved the program promise.
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:We're so stoked for you.
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:Keep submitting winds.
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:You see you.
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:Sold over a hundred thousand dollars
in the wedding packages, whatever
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:it is, air table helps you pull
those numbers automatically without
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:any, like there's no delay, it goes
right to the client right away.
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:And so you're keeping track for them.
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:And that can feel really
motivating for clients.
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:It makes them feel really
seen and taken care of.
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:And like there's a really
high touch experience.
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:So you need to have a client
results that you're tracking.
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:That's very clear.
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:You have an onboarding form that
is asking them the baseline data.
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:And then you need to have a.
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:Result tracking form.
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:That people want to fill out.
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:And that has automated emails
that gives people their progress.
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:If you have those three things.
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:Then you are going to have so many more
success stories on your sales page.
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:So much more client data, and
you're also going to be able
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:to see your star students.
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:Like I said, there are people
who are, you are sleeping on.
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:You, you think that
they hate your program.
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:They don't, they're just quietly
cruising through because they
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:have no incentive to tell you that
they're doing well, other than like
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:inflating your ego, which is nice.
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:People like to do that sometimes.
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:But that's, we want to make sure
that we're capturing everybody
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:because it's so important for
us to track our client results.
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:So, if you do not have a client result
tracking system for your group program
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:or your one-on-one coaching offer.
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:I really, really want you to
set that up before you start to
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:revamp your curriculum before you
think of tearing down your offer.
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:Let's get data and let's see how
clients are going through your program.
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:So we help you set this up in my
grip program systems over stress,
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:or we also have a done for you
offer where we set this up for you.
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:There's a link in the show notes
to show how you can work with us.
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:But really, if you are a coach,
you need, you need, you need
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:client results, tracking systems.
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:If you have any questions,
you can shoot me a DM.
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:I'm at systems over stress on Instagram,
and we will see you in the next episode.