Summary In this enlightening conversation, Carlos Eid shares his journey into medical affairs, emphasizing the importance of redefining impact beyond mere activity metrics. He discusses the evolving role of Medical Science Liaisons (MSLs), the integration of AI in medical affairs, and the significance of cultural sensitivity in leadership. Carlos also highlights the value of mentorship and personal growth, urging the next generation to find their purpose and remain resilient in their careers. His insights reflect a deep commitment to patient-centricity and the transformative potential of medical affairs in healthcare. Chapters 00:00 The Evolving Role of Medical Affairs 02:14 Personal Journeys in Medical Affairs 06:34 Rethinking Impact in Medical Affairs 15:39 Defining Exceptional MSLs 25:58 The Balance of Human Insight and AI 28:06 AI as an Enabler in Medical Writing 30:26 Leadership Across Cultures 34:21 The Importance of Mentorship 37:38 Evolution of Leadership Style 40:06 Addressing Non-Performance 42:43 Core Values and Personal Identity 47:27 Advice for the Next Generation in Medical Affairs