Hey, welcome back to the podcast! Today, we're diving deep into a topic that many of you have been asking about: data. I often get questions like, "Kierra, what exactly do you mean by data?" So, In this podcast episode, I break it down from the ground up.
Here's what you'll learn:
This is the Not Your
Average Brand Podcast.
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:Hello, welcome back to the podcast.
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:Okay.
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:I am excited to talk about this topic.
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:So I have noticed that there are
a ton of people who are like,
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:Kira, can you just give me like
a little mini intro into data?
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:Cause I hear you use that word a lot.
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:I hear you talking about lodging and
I'm not even sure what it is that
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:you mean when you talk about data.
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:So I wanted to create a podcast episode
for you guys to explain to you what it
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:is that, I mean with data, I've talked
about it in a previous podcast episode
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:where I said like there's two types
of data that it is that you need to
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:track to double your launch results.
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:Adults, but I kind of want to
just take it back to the basics.
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:I feel like I may have skipped
some steps for y'all because I
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:get so many questions about girl.
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:Can you start at step one?
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:So let's start at step one, folks.
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:Okay.
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:So what do I mean when I say data?
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:When I say data, I mean, understanding
how your content converts and conversions
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:can be multiple different things.
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:So it could be how your content translates
to sales, how your content converts into
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:revenue, how your content converts into
webinar leads, how your content converts
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:in terms of getting you more quiz,
signups, or more lead magnet signups.
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:Your conversions can
literally mean anything.
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:. I like to say that conversions are
essentially your buyer doing what it
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:is that you tell them to do on the CTA.
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:That's how I'd classify conversion.
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:If you tell them to join the
quizzes, they joined the quiz.
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:That's a conversion.
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:If you tell them to buy the
digital product and they buy the
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:product, that's a conversion.
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:If the person listened to what
it is you told them to do.
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:You converted them.
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:Okay.
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:So when I say we, are tracking
your data, I am saying we are
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:tracking how your content converts.
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:And more times than not, it is basically
revenue-based people want to know how
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:much money is my content making me.
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:So people usually come to us and
they're like, listen, I'm launching.
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:I want to hit $50,000 or I want
to hit a hundred thousand dollars
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:and I need to know what's working
in my business and what's not so
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:that I can hit the sales goal.
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:And so we're tracking multiple different
types of conversions throughout that
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:process throughout that launch process,
we're tracking where the webinar
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:signups are coming from, where the
waitlist signups are coming from.
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:We're tracking our.
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:Our people downloading the email
lead magnet that you signed up for.
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:We're tracking multiple different things,
but usually all of that stuff at the
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:end of the day, people want to know what
the money looking like, , So that is the
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:primary goal in us tracking your data
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:now, typically my clients have three
different types of data, meaning they
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:have three different resources that they
can tap into to get information about
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:how their content is making the money.
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:The first one is when they are
talking to a client or talking to a
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:potential lead and someone references
a piece of content that they created.
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:So you are to China with
someone in the DMS on Instagram.
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:They're like, oh my
gosh, girl, I listened.
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:Listened to a podcast last week.
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:It made me want to work with you,
or I saw your post on LinkedIn and
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:I've been following you ever since.
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:And I was just so inspired to
reach out to you, blah, blah, blah.
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:Those are.
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:All examples of someone saying to
you, Hey, this piece of content right
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:here is what drew me in this piece of
content right here is what converted me.
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:And sometimes you can get a client
that will come into your world
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:and we'll say it was this podcast.
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:It took me over the top, but they'd
been following you for years and
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:that's bound to happen, right?
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:Like it's bound to happen where
it's never just going to be one
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:piece of content that did it in.
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:Sometimes if you're
converting a cold lead.
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:Sure.
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:It'll just be like, someone went to
your page immediately clicked in and
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:saw this post and just was like, I have
to work with her, but more oftentimes
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:than not, it's usually a conglomerate
of things, but nonetheless, that is.
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:Step, one of getting data about how your
clients buy from you is understanding
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:what piece of content do they like the
most and which one sent them your way.
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:Step two is when you are looking at your
Instagram analytics, your email analytics
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:and your social media analytics, . That's
going to give you an introduction into how
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:your content is engaging your customer.
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:Does your audience actually think what
it is you were saying is interesting?
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:Are they interacting with it on email?
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:Are they interacting with it on social?
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:How are they interacting
with your content overall?
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:And a lot of times people try
to use this to understand what
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:is happening with their sales.
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:The frustrating part is, is that
it does not tell you anything about
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:what's happening with your sales.
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:And that is the most infuriating
part about email analytics
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:and social media analytics.
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:Is that it only tells you how well
your content is performing on the app.
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:It does not tell you how much
money, a piece of content made you.
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:This is the reason why.
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:A lot of people will get so pissed
off that they're real went viral.
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:They got a million views, whatever,
and they still didn't sign any clients.
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:Or when you will hear brands talk about
how much money they are pouring into ads.
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:And they still are barely seeing an you.
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:, an ROI on it or, , no matter how much
people that it is that they flood to
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:the site, they're still not converting.
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:This is why you will see people say, oh, I
only have a hundred people on my Instagram
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:are only have a hundred followers on
Tik TOK and they're making bank and
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:you're like, girl, what are you doing?
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:Like, how do you have, , half the amount
of people that is that I have, and
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:you're making way more money than me.
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:And that's because how well you
perform on social media is not an
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:indication of how much money that
content will make you the only way.
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:To understand how your social media
content, or how your email content, your
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:podcast, content, your YouTube, whatever.
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:It may be.
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:The only way to understand
how that content is actually
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:putting dollars in your pocket.
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:Is for you to track your
content in Google analytics?
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:Okay.
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:And that is the third piece of data,
which is you understanding everything
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:that is happening when the person
actually gets to your main conversion
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:platform, either your landing page, your,
your cart, your website, your webinar,
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:sales page, whatever the case may be.
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:This is what it is that we track
inside of our launch consulting offers
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:is we are tracking how people are
interacting on your social, and then
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:what they're doing after they click
that link in bio, on Instagram, what
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:they're doing after they click book a
sales call, after they click the link
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:inside of your email and they decide
that they want to book a sales call.
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:Did they actually book a sales call?
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:Did they just go to the
website and browse around?
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:Did they sign up for your
webinar or your launch event?
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:, did they join something
else on your website?
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:We want to understand when someone
interacts with your content.
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:And someone takes the step
to get off of the app.
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:They click your link in bio, they click
through your email, the link that you
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:have in the YouTube description box.
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:The link that you have in
your podcast, show notes.
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:We want to follow that person and
say, what the heck did they do once
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:they actually got to the website?
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:Did they browse?
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:Did they read some blogs?
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:Like what was their behavior?
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:We want to follow what they're doing when
you follow what it is that they're doing.
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:You're then able to understand
exactly what pieces of
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:content you need to create.
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:So you can attract more people
and convert more people.
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:So the way that this works with our
clients is we're looking at, let's say
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:all of their emails and we're tracking
which emails converted into sales and
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:which emails just got opens and clicks,
but didn't convert into anything.
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:From there, we're able to take
all of that information and
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:compile it and say, okay, cool.
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:So anytime you talk about content
that has to do with yellow
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:shirts, your conversions go up.
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:Anytime you talk about yellow
jeans, your conversions go down.
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:So going forward in your next
launch, let's focus on yellow shirts.
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:And we are able to look at this data and
essentially assess what pieces of your
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:messaging are getting you more money.
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:And what pieces of your
messaging are costing you money.
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:This is the holy grill of your launches.
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:This is the key to hitting a
hundred percent of your long school.
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:This is the key to making money
in your launches without panicking
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:and freaking out and having to
scramble in your open cards.
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:And all of the drama that is currently
happening with people who launch this
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:is the, this is the secret right here.
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:It's following what happens when someone
goes to your website or to whatever page
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:that is that you have for them to buy.
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:That's the kicker.
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:So you may be thinking, okay, how does
this tie into, what is it you do here?
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:Should I be looking at this data?
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:How do I get my hands
on this data, et cetera?
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:There are a few ways that it
is that we can support you.
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:So we have two main offers.
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:So we have a launch setup that
includes the done for you.
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:Google analytics set up.
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:. This is designed so that you don't
have to spend hours trying to figure
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:out how to set up Google analytics.
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:. There is involved a little bit of coding.
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:You have to set it up on our website.
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:. So if you're in a place where you're like,
I don't want to have to deal with any of
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:that, I just want to be able to click a
button and y'all take care of it for me.
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:Then the setup option is the best.
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:The cool thing about our setup is that it
also comes with a subscription with us.
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:And in that subscription,
you get access to me for.
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:For any marketing consulting so
that you can have support on how
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:to actually improve with your data.
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:So a lot of times we give the data to
people and then people grow off and they
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:have no idea how to actually use it.
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:We don't want that for you.
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:. That's why we don't recommend doing
a data set up with, , someone random
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:or having your project manager do it.
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:Like it's really important that you
a have a setup from someone like
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:us who specializes in the coaching
service-based and product-based
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:industry, because Google analytics
is not designed for small businesses.
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:So you need to have someone who
understands your launching model
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:and your product in your industry.
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:And then the second thing is, is that
you need to have someone who understands
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:how to actually help you improve with
the information that you were learning.
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:We don't want you.
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:Looking at the data and seeing what's
working, what's not working and then
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:not knowing how to improve your content.
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:Not knowing what it is that you
need to do to make things better.
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:Our subscription offer
comes with content reviews.
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:It comes with marketing consulting.
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:I have a private podcast for it.
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:Like it comes with all the good things.
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:We already have several clients
in there and they're loving it.
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:So you can find all that
information in the show notes.
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:Now the other offer is for those of
you who are what I call my big Konas.
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:. You are in a season where.
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:You are scaling your business.
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:You may have one main offer that is
you're launching, you're potentially
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:thinking about starting a second offer.
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:You're also in a season where you
launch multiple times a year and
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:pretty much launching is how you
make your bread and butter with the
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:exception of the occasional selling
of one-to-one services on the side.
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:But for the most part, you
are launching full throttle
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:so if you're in that season of business
and you're scaling and you've already had
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:some success inside of your launches and
you're ready to double your results, then
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:I recommend our launching consulting offer
and that's essentially where we come in.
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:We do the data setup we send you
a weekly reports that tell you how
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:your launch is going during the
launch so that you can prevent any
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:fallout or any issues or any loss in
revenue before the cart ever opens.
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:, exactly how to troubleshoot.
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:We provide an entire post-launch analysis
so that you don't have to touch a
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:finger after your launch is complete.
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:If the launch went well, that's great.
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:We take care of everything for you.
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:We're looking at your entire
funnel and we're telling you,
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:Hey, you had a great launch.
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:Here's everything that happened.
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:If your launch was traumatic and it was
exhausting and you cannot be bothered
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:with looking at it anymore, that's fine.
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:You don't have to, we
take care of it for you.
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:We do the entire funnel analysis top
to bottom from the moment someone
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:came onto your page to the moment
that it is that they bought with you.
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:We tell you exactly what happened to your
launch, and we provide recommendations
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:on how to improve for the next round.
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:So if that that's the season that
you were in, I recommend that offer.
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:If you're like, just give me the goods
and I'll figure the rest out myself,
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:then I recommend the setup offer.
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:So that is everything that it is.
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:And I mean, when I say data, I'll
see y'all on the next episode..