Salon Goals Academy - get on the waitlist: https://www.laurenlappin.com.au/sg-academy-waitlist

In this week's episode Lauren shares how her salon made $20,000 more in June 2026 than it did in June 2025 with a team the exact same size, after a year that started with two newbies, and a brand new manager. She unpacks the hiring, onboarding and training decisions that made the difference, and why a quiet month with a green team is not the disaster it feels like at the time.

• Business has seasons and this one is a rough trot [00:00].
• The June target she stopped checking, and hit anyway [01:06].
• The team turnover that reset the whole salon [03:17].
• The systems that held while both she and her manager were overseas [06:54].
• Why personality and culture fit beat skills and experience every time [08:28].
• Using white space to train instead of panicking about it [10:03].
• What to hold onto when you're in the hard part [11:33].
• Come to the 200th episode party on Friday 7 August 2026 [12:50].
• The Salon Goals Academy, waitlist gets first access [14:16].

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Lauren on Instagram: https://www.instagram.com/laurenlappin_

The Salon Goals Podcast: https://www.instagram.com/salongoals_podcast