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#251: Digital Transformation with RSVP Rewards from the Sandman Hotel Group
Episode 251 • 20th July 2022 • Let's Talk Loyalty • Paula Thomas
00:00:00 00:47:54

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This episode is sponsored by Tally – the loyalty platform from Phaedon.

Tally offers the simplicity of natural language and the power of AI to build and run your loyalty campaigns end-to-end.

See what’s possible at TallyLoyalty.com

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One of Canada's best kept secrets, Northland Properties is a family business that operates an impressive portfolio of businesses including restaurants, resorts, sports teams and hotels!

In 2021, the Sandman Hotels within the Group completed a dramatic digital transformation of their loyalty program, and in this episode, I'm joined by Fiona McFaul, the Vice President of Marketing and Loyalty for the Sandman Group who shares their journey one year on from launching their RSVP Rewards program.

Show Notes:

1) Fiona McFaul, Vice President of Marketing and Loyalty for the Sandman Group

2) Sandman Hotels

3) Sandman RSVP Rewards program

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