In this enlightening episode, hosts Frank La Vigne and Candace Gillhoolley are joined by Benita Zazueta, a leader in quantum-safe initiatives at IBM and a doctoral candidate exploring the intersection of quantum risk and supply chain resilience.
Together, the team tackles the looming threat posed by fault tolerant quantum computers—those machines capable of cracking today's encryption and altering the balance of cybersecurity. Benita Zazueta breaks down complex concepts like “harvest now, decrypt later,” and explains how business leaders, not just researchers and engineers, must prepare for a quantum future. The conversation covers practical strategies for organizations to assess vulnerabilities, foster quantum talent, and transform their security posture without causing panic.
Whether you’re a seasoned technologist, a curious executive, or just starting your quantum journey, this episode delivers actionable insights, fascinating anecdotes, and critical leadership lessons from the front lines of quantum innovation. Tune in and discover how to build resilience, not just protection, in the age of quantum breakthroughs!
00:00 Quantum Threats and Business Decisions
05:34 "Harvest Now, Decrypt Later"
09:53 "Impending Data Decryption Risks"
12:34 Cyber Resilience Against Future Threats
14:48 Preparing for Quantum Encryption Shift
17:59 Quantum-Safe Supply Chain Security
22:42 Quantum Computing Misconceptions Debunked
26:48 "Internet-Dependent Smart Bed Issues"
27:58 "Driving Innovation Through Core Values"
31:23 "Explore Free Quantum Learning Resources"
36:42 "Application Risk Assessment Process"
39:51 "Securing Supply Chain Software"
41:47 "Quantum Computing's Impact and Race"
48:02 "Ethical Hacking in Perspective"
52:10 "Aerospace Engineer's Flight Story"
55:49 "Quantum Podcasts: Breaking the Mold"
We've had engagements with several agencies
Speaker:where we've gone through the process of scanning
Speaker:and discovering a discovery period, discovering
Speaker:their vulnerabilities and helping them to identify
Speaker:the ones that they should attack first. That makes them the most
Speaker:vulnerable. And yes,
Speaker:I think that's a good. Way to put it right. Because now is not the
Speaker:time to panic. I'll paraphrase the Batman movie, Now is not the time to panic.
Speaker:That'll come later. Quantum risk isn't about panic. It's
Speaker:about timing. And that's exactly what we talk about on this episode
Speaker:of Impact Quantum.
Speaker:Hello and welcome back to Impact Quantum the podcast. We explore the
Speaker:emerging field of quantum computing. And not just the field, the entire industry
Speaker:where you're going to need not just PhDs, you're going to need marketers, sales reps,
Speaker:et cetera. Just need really to be curious. And the most quantum
Speaker:curious person I know is Candice Cooley. How's it going, Katus?
Speaker:It's great, Frank, thank you for asking. Today is really
Speaker:exciting. Okay. We're going to be speaking with Benita
Speaker:Sassueta. Okay. And she does
Speaker:quantum safe at IBM.
Speaker:Interesting. We have a lot to talk about.
Speaker:So quantum safe. Quantum safe what?
Speaker:Safe from a cryptographically
Speaker:relevant or a fault
Speaker:tolerant quantum computer being able to crack
Speaker:the cryptography once in the hands of
Speaker:an adversarial threat. So
Speaker:there are algorithms that
Speaker:once on a fault tolerant computer it has enough
Speaker:qubits, error correction is good.
Speaker:The harvest now and decrypt later aspect
Speaker:comes in where if an adversary has our
Speaker:encrypted data, they're able to
Speaker:use a fault tolerant or cryptographically relevant quantum
Speaker:computer to decrypt that data that they
Speaker:harvested that they weren't unable to encrypt. And this is
Speaker:the time to do that will be shortened so it would be more
Speaker:of a reality. And not only
Speaker:is this part of my day job, but it's also my
Speaker:dissertation subject. So I'm getting
Speaker:a. I'm pursuing a doctoral degree in
Speaker:business. I was really, really curious
Speaker:from my career starting out as an engineer in the lab rat and research,
Speaker:I was curious on how business decisions are made, especially
Speaker:with emerging technologies. After my
Speaker:MBA dug deeper and now I'm pursuing
Speaker:my doctoral degree in business and my dissertation
Speaker:topic is the impact of
Speaker:a fault tolerant quantum computer on the
Speaker:supply chain ecosystem
Speaker:that use abominable software parts.
Speaker:So they're already susceptible to Many cyber
Speaker:attacks. So we know it's only going to
Speaker:multiply and be more of an issue once
Speaker:the adversaries have the capability to use a
Speaker:quantum computer to attack the supply chain.
Speaker:So without giving away any information that you don't want to
Speaker:give away as you're, as you're putting your dissertation
Speaker:together and stuff, are there any key insights that
Speaker:you've that have emerged so far in your, in your,
Speaker:in your work that you could share.
Speaker:So the. I can share a little bit
Speaker:about my methodology. And after being in science and
Speaker:engineering so many years, we have a certain way of
Speaker:addressing a problem, but by
Speaker:using theories that aren't normally used in
Speaker:the science world, like theories in psychology,
Speaker:theories in sociology and other theories, decision making
Speaker:theories. I'm viewing the issue from a different
Speaker:lens and I haven't actually
Speaker:began my research yet. I'm putting together my
Speaker:design, designing my theoretical framework.
Speaker:But I'm excited about the
Speaker:theories that I'm applying to this problem. Looking
Speaker:at it from a different viewpoint. Not
Speaker:necessarily. Okay, it's
Speaker:obvious on the innovation point,
Speaker:innovation is, you know, happening rapid. You know,
Speaker:we have to be able to adapt to these changes. We have to be able
Speaker:to adopt this technology. But looking at a viewpoint from, okay, where is
Speaker:the CIO or the CISO is coming from?
Speaker:Why aren't they making these decisions to
Speaker:implement or transform
Speaker:their cybersecurity protocols to be ready for, for
Speaker:when we have this fault tolerant quantum computer?
Speaker:So yeah, you, you know, there's a lot of I want to unpack because in
Speaker:your intro, you, you did bring up a lot of things that not every listener
Speaker:may know. Right. So harvest now, decrypt later, I think would be a good.
Speaker:Well, let's go back even further because I was listening to,
Speaker:actually it was Joe Rogan podcast and he had Jensen Wong on there,
Speaker:right. And it was an interesting thing because they, you know, I
Speaker:think Jensen Huang is a very smart guy. Joe Rogan's
Speaker:kind of like the everyday layman, so to speak, right? So he's like freaking out
Speaker:about, oh my God, quantum computers are going to develop this super
Speaker:sophisticated AI and it's going to blow through everything. And
Speaker:Jensen tried to talk him down from the ledge. So I think it's important,
Speaker:I think it's important that we level set here. Right.
Speaker:So why are
Speaker:quantum computers dangerous to
Speaker:conventional encryption and basically everything we do? I think that's a good place to start,
Speaker:then we can ask because that'll lead into harvest now to grip later.
Speaker:Okay. Okay, so
Speaker:we're not there yet. But we are
Speaker:fastly approaching. Like I
Speaker:mentioned previously, we
Speaker:do have cybersecurity protocols.
Speaker:Everyone knows about nist, and they have
Speaker:protocols that we're supposed to
Speaker:adhere to to protect our data. Right. To
Speaker:protect our information. Well,
Speaker:there are algorithms that can be ran on a
Speaker:quantum computer that can
Speaker:decrypt our once encrypted data
Speaker:and it can do it in a time frame that won't take
Speaker:thousands, hundreds, hundreds of years. So when it comes to
Speaker:cryptography and the complexity of math that's
Speaker:used to protect our data, so the threat of the
Speaker:quantum computer is being able to solve those
Speaker:supposedly unsolvable math
Speaker:problems that protect, Currently protect our data. And that's where the threat of
Speaker:the quantum computer comes in, because that's the whole,
Speaker:that's his whole purpose is to be able to solve complex
Speaker:problems not really solvable by
Speaker:classical computer
Speaker:in a shorter time span. So, so if you
Speaker:encrypt your credit card data with convention and everything's
Speaker:conventional, there's no quantum magic just yet. Right.
Speaker:The idea is that by the time bad guys or bad gals
Speaker:could decrypt that and
Speaker:go on an Amazon shopping spree for you, it would be hundreds of
Speaker:years. And honestly, in 100 years, you're probably going to have different problems, if you
Speaker:have any problems at all. Whereas a quantum computer
Speaker:could theoretically do that in to, say, an hour.
Speaker:That's being generous. That's. Yeah, yeah, it won't be an hour, but,
Speaker:you know. Yeah, yeah, yeah. Long enough to ruin your, ruin
Speaker:your next credit card state, short enough to ruin your next credit card statement. Would
Speaker:that be a good way to put it? Yeah, yeah. So, and then,
Speaker:so then why are like national security types and
Speaker:other people really freaked out about harvest now, decrypt later?
Speaker:Because. Our data is so important.
Speaker:And I've been working more on the federal side and
Speaker:yes, they are aware and they are
Speaker:putting protocols in place to protect
Speaker:all of the data. I started out at Raytheon
Speaker:Missile Systems, so I started out. Okay. So you've been in defense tech a while?
Speaker:Yeah, I've been in defense on the hardware side with
Speaker:missiles. Now I'm sort of indirectly on,
Speaker:I think the next digital war being behind
Speaker:protecting, helping our government and its
Speaker:integrators protect our data. We
Speaker:don't want our secrets in the hands of the
Speaker:wrong person to use against us. Definitely
Speaker:no, 100%. And the irony of the time we live in is
Speaker:that while this is
Speaker:coming soon, we don't know when is it. Three years, three months,
Speaker:not three decades. Right. It's coming in some reasonable amount of time frame
Speaker:and storage is cheap, right? So you have a lot of folks that are just
Speaker:fine, your conversation is encrypted. I'm just going to store it.
Speaker:And then whenever this happens, I'll be able to go back and decrypt
Speaker:everything and kind of like the whole keys of the kingdom will be. Even
Speaker:if it's a few years old, it's still going to be relevant enough.
Speaker:And it's really scary. When I first heard that, I was like,
Speaker:oh my God. Because I live in the D.C. metro area,
Speaker:so, like, I'm not directly like in defense tech, but like, you
Speaker:know, close enough to it that like, you know, it's not hard for me to
Speaker:imagine, like, oh, this is like serious, seriously dangerous
Speaker:stuff. Like, and I'm remembering a point to
Speaker:answer Candace previous question.
Speaker:Another thing that I discovered in my dissertation research
Speaker:was that China,
Speaker:China's criminal landscape, over 30%
Speaker:is, are cyber crimes. So, and
Speaker:that was as of what, five to seven years ago, and it's only
Speaker:increasing. So by the time we do have a,
Speaker:a cryptographically relevant quantum computer, who knows what that
Speaker:number will be, but it'll probably be well above 50%.
Speaker:So it's not just domestic, you know,
Speaker:it's definitely foreign as well that we want to make sure that we
Speaker:are protected. I mean, as a business model, looking at, from like the
Speaker:criminal's point of view, cybercrime is like the best bang for
Speaker:your buck, right? Or, or because
Speaker:you're, you can be based anywhere in the world outside of
Speaker:people's jurisdiction, sometimes even with your host country's
Speaker:government's protection added to it. And you
Speaker:could, you could, you know, if you walk downtown, don't do this,
Speaker:kids at home. But if you can walk into a bank and you could, theoretically,
Speaker:yes, you could rob a bank, but the chances of you getting caught, shot at
Speaker:or elsewhere are pretty high. But if you rob a bank on the other side
Speaker:of the planet, you know, your chances of getting caught are
Speaker:way lower. They're not zero. But, you know, especially if
Speaker:you're backed by a particular state, you know,
Speaker:it's actually, I mean, from the criminal's point of view, it's safer and it's more
Speaker:effective. Do you think that the governments are moving fast enough to
Speaker:address this threat, or do you think they're getting stuck on
Speaker:the policy gap? Well,
Speaker:I don't think it's an easy
Speaker:thing to do
Speaker:looking at the vast amount of data, the
Speaker:vast amount of information that needs to be protected and all of the
Speaker:systems that's already in place, the transformation
Speaker:that it's going to take to become cyber resilient,
Speaker:which is meaning that, hey, we're not just protecting against
Speaker:a quantum computer, but we're protecting against any other future
Speaker:as much as possible emerging technology that can be a
Speaker:threat to our modern day cryptography. So
Speaker:I think they've already began, you know, and I
Speaker:the first step being assess what you have, right?
Speaker:So knowing where you're
Speaker:vulnerable, knowing your cryptographic
Speaker:vulnerabilities and then prioritizing those
Speaker:vulnerabilities on which one we have to
Speaker:address these first and have an action
Speaker:plan to be able to
Speaker:mitigate this. And so I can't
Speaker:speak directly on if I think they're going fast enough
Speaker:because I'm not aware of each
Speaker:individual agency's plan. But there
Speaker:have been, you know, there has been movement and they are
Speaker:taking it serious. We've had, we've
Speaker:had engagements with several agencies where
Speaker:we've gone through the process of scanning
Speaker:and discovering a discovery period, discovering
Speaker:their vulnerabilities and helping them to identify
Speaker:the ones that they should attack first. That makes them the most
Speaker:vulnerable. And yes,
Speaker:I think that's a good. Way to put it. Right. Because now is not the
Speaker:time to panic. I'll paraphrase the Batman movie. Now is not the time to panic.
Speaker:That'll come later. But
Speaker:now's the time to assess and kind of reasonably through it.
Speaker:I first heard about this probably
Speaker:before I had my quantum computing aha moment in 2019.
Speaker:I first heard about this in 2015, 2016 ish, when
Speaker:he said basically like look, we don't know when this will happen at this
Speaker:time. They were still measuring in decades, right?
Speaker:But he's like, well, we should start
Speaker:upgrading our encryption today because one, we all know how
Speaker:slow federal it tends to work, right?
Speaker:The best way to be ready in 10 years is to start five years ago,
Speaker:right. And the second best way to be ready in 10 years to start today,
Speaker:right? So that's one angle that's a very kind of very stoic,
Speaker:very calm way to approach it. And then there's all the way on the other
Speaker:side, the complete freakout thing, which like I said, I don't think it's time to
Speaker:panic yet. I think that we'll get there, but not now. But I
Speaker:think the best thing to do now, like is exactly what you said, right? Triage
Speaker:and just slowly implement because what you don't want is you don't.
Speaker:And I know there was some drama about this and maybe you can shed some
Speaker:light into this. My wife actually works at nist, but not
Speaker:on the quantum stuff. Right. So I kind of, I kind of hear some of
Speaker:it. But wasn't there like some
Speaker:algorithms that were ranked as quantum safe or quantum resistant and then
Speaker:somebody broke them within a couple of weeks?
Speaker:That was like a few years back. Might have been before the
Speaker:pandemic. I don't remember exactly. Okay.
Speaker:Or am I misremembering that wrong? Because. Yeah, I don't
Speaker:recall. But you know, you're not speaking of the ones. Definitely
Speaker:not speaking about the ones that were recently. No, not the recent ones.
Speaker:Okay. Yeah, because remember they had kind of like a Hunger Games type thing
Speaker:where it was like they had. You know what? I think that guy is an
Speaker:IBMer who cracked it. I think he was on. I think you're right.
Speaker:Zurich research team. Team was really, really smart people. Some
Speaker:cartographers, cryptographers that were actually involved in
Speaker:creating the, the newer algorithms that were
Speaker:rolled out by nist. So yes, I think that guy is an IBM or. He's
Speaker:a legend. Yeah. So like it's interesting because like, and, and,
Speaker:and you, you probably, if you've not read the book, you've definitely
Speaker:encountered it. The big giant red or is it blue now?
Speaker:Bruce Schneier book called Applied Cryptography.
Speaker:Have you ever read that? Okay, all right.
Speaker:So yeah, yeah, yeah. So anyway, like in, in that, in that there's
Speaker:plenty of stories about how everyone thinks their, their algorithm is
Speaker:secure until they release it into the world and then suddenly it's not.
Speaker:Right. Because they make you make certain. I mean it's just like software, it's software
Speaker:development. Right, Like. Right. It's your imprint.
Speaker:Right, right. So how do
Speaker:you explain quantum risk to a non technical
Speaker:executive in a way that actually motivates action?
Speaker:Okay.
Speaker:And motivates action without panic. Motivates action
Speaker:without panic. Okay. I think that's the million dollar
Speaker:or billion dollar question now that we're in the age of Nvidia.
Speaker:Trillion dollar question. Right.
Speaker:So sorry. Yeah, yeah, so I'll do it
Speaker:in the point of view of my, of
Speaker:my research topic. And the reason is because I'm accustomed to
Speaker:audiences not being having
Speaker:quantum experience, so I'm more comfortable
Speaker:saying it that way. So for your
Speaker:supply chain, you want to make
Speaker:sure that not only the information
Speaker:and the data that's being going from
Speaker:one node to the next is protected, but you
Speaker:also want to make sure that the
Speaker:adversaries don't
Speaker:enter the databases and the
Speaker:infrastructure of the people that are
Speaker:Trusted in within your supply chain. So there
Speaker:were different instances where
Speaker:software that was corrupted
Speaker:got implanted and into the supply chain into
Speaker:one, no weak node of the supply chain. And it impacted
Speaker:governments, it impacted other, it impacted
Speaker:everyone within the supply chain. So in order
Speaker:to avoid not only people stealing your data,
Speaker:but that's within that ecosystem,
Speaker:but also having access to.
Speaker:You want to make sure if this is, if this is the
Speaker:state of how things are now
Speaker:without the threat of
Speaker:cryptographically relevant quantum computer, then we're, we're
Speaker:further doomed. Right? It's, it's only going to, to get
Speaker:worse. But I know I'm not doing a good
Speaker:job of not making the scare tack is. Right. No, no, no. But, but I
Speaker:mean like this is, I mean I think you're doing a great job because you're,
Speaker:because you're right. Like it's not going to get any better on its own left
Speaker:to its own devices. It is, it is going to get worse right from
Speaker:here on out. Right. Because you have four for every developer you have.
Speaker:We had another podcast guest talk about the
Speaker:builder mentality versus the
Speaker:attacker mentality. Right. And for every
Speaker:builder you're going to have,
Speaker:I think just the economic incentives of it. Before you
Speaker:go into the geopolitical kind of Game of Thrones stuff.
Speaker:Right. There are more incentives to
Speaker:be an attacker than a builder. Definitely.
Speaker:Definitely. So I think that
Speaker:conservatively saying, you're talking about a five to one forever your
Speaker:builder, you have, you probably have at least five attackers. And I think that's,
Speaker:that's being conservative. It's probably way worse than that. Right.
Speaker:And then with the builders, they have the, they have
Speaker:constraints, right. So companies aren't going to invest
Speaker:millions of dollars to protect something that, you know,
Speaker:it's not as tangible or
Speaker:something that, you know, they take a chance. Right. So
Speaker:it's the risk that they know versus the risk that they
Speaker:don't know. So it's like they're going to take on a known risk as
Speaker:opposed to an unknown risk. And it just so happened to
Speaker:be that that unknown risk may be protecting
Speaker:itself against threat of a quantum computer.
Speaker:So in your view, what are the top misconceptions that
Speaker:leaders have about quantum technologies?
Speaker:I think we've talked about this a little bit. One of the
Speaker:top misconceptions is that it's decades away.
Speaker:That's one top misconception. Another top
Speaker:misconception is that it's just some
Speaker:piece of hardware that does magic or
Speaker:whatever. Another
Speaker:misconception is that
Speaker:I think that leaders think that the workforce
Speaker:won't be prepared for it. I
Speaker:do think that
Speaker:we can upskill and we can retrain the
Speaker:workforce to be able to make that adjustment. I mean,
Speaker:we're doing it for AI and everyone that
Speaker:is in the technical field know that you always have to be
Speaker:constantly learning the latest and greatest
Speaker:and constantly refreshing your skills.
Speaker:I'm keeping it high level. Another
Speaker:misconception is that it's going to cost
Speaker:a lot of money or that I have to have my own
Speaker:quantum computer. You don't. It's very expensive.
Speaker:But another misconception is
Speaker:that it's only for
Speaker:researchers. It's on the academic
Speaker:level and only researchers and PhDs
Speaker:can do problems on it. But, you know,
Speaker:partnering with researchers and partnering with
Speaker:schools and other research
Speaker:labs and companies
Speaker:and finding use cases that
Speaker:you're able to work with
Speaker:a group of experts on, because you can
Speaker:have the business view and they can have the algorithm or the
Speaker:scientific view on how we can approach this problem.
Speaker:I do think that it's not a field where
Speaker:only people who have PhDs in quantum physicists can thrive
Speaker:in. I do think it is going to take a
Speaker:diverse group of thinkers from various backgrounds
Speaker:thinking different ways to be able to address a
Speaker:problem. And I think it's going to really transform how
Speaker:executives make decisions. So
Speaker:I don't see it as something that's going to disrupt the
Speaker:market and replace all of class. No, we're still
Speaker:going to have a laptop. We're not going to have a quantum computer in our
Speaker:homes or quantum iPads or
Speaker:quantum, you know, tablets for our kids. But I
Speaker:do think it is going to transform
Speaker:how we make decisions, how we make business decisions. And,
Speaker:and it's going to be for the better. That's a good way
Speaker:to put it. Right? Because I think, I think you're right. Like, you don't need
Speaker:to be a PhD, you don't need to be a quantum researcher or a cryptographer.
Speaker:Right? Like, you know, you don't need to understand all
Speaker:the math behind it. But if you understand what's at risk here, and
Speaker:you know, the cliche is, you know, big company has
Speaker:a breach, right? Their stock tanks and all that,
Speaker:all that financial drama. But the next day or two days later on LinkedIn,
Speaker:what do you see? Infosec job openings for same company.
Speaker:Right. I'm trying not to call anyone out in particular, but there was one.
Speaker:There was one. It's not good karma. And like
Speaker:some of them may or may not be customers of any one of our companies.
Speaker:Now I'll Just stop right there. Right. But like, there's a
Speaker:screenshot on LinkedIn, I'm sure elsewhere too, of like, you know, the
Speaker:headline, the job openings, right? Which begs the question,
Speaker:did they not value this prior to the breach?
Speaker:Exactly. It's looking that way. Right. Because no one wants to see. My
Speaker:wife has worked in some form of IT security for, I
Speaker:don't want to say a number of years because I'll get in trouble, but
Speaker:no one's happy when security comes knocking on the door,
Speaker:right? Because especially developers, right? Because they're like,
Speaker:I don't want to have to do that, you know? Right. Like, you want to
Speaker:think security last. Right. If at all. Right. And it's even
Speaker:worse, I think, with hardware companies, right?
Speaker:Particularly consumer hardware companies. Right? Like, you
Speaker:know, you probably heard the joke, The S in IoT stands for security,
Speaker:right? Because it's never thought of, right. Or even just
Speaker:resilience testing, right. Some of this is just good business practices, right? Like
Speaker:when US East 1 went down on AWS, right? Not
Speaker:calling them out, but, you know, outages happen. There was
Speaker:a company that sold a smart bed. Did you hear about
Speaker:this? That the bed would not
Speaker:respond to. Like it was like one of those Craftmatic beds or
Speaker:whatever. Like, it would beat up, it would go down. Like it would raise your
Speaker:legs or whatever, but needed an
Speaker:Internet connection to just
Speaker:move the stupid bed. So it was literally stuck in
Speaker:like whatever position until US east one came back,
Speaker:right? And it's just like as a. As an architect, as a, you
Speaker:know, as a developer, I'm like, how would you. Like you would not. Maybe I'm
Speaker:just old and I remember the pre Internet days, right? Like, or when Internet
Speaker:was Internet connections were very unreliable. Like, really, you
Speaker:could just cache the data locally, you know,
Speaker:do what the user wants and then cache it locally. I don't know, like, of
Speaker:course it's, you know, I heard the best phrase the other day. It was the
Speaker:easiest position on the team is the. The armchair quarterback.
Speaker:So. Sorry I cut you off, Candace. No,
Speaker:no, that's okay. I was thinking about, you know, you're. You're at a
Speaker:really great intersection, right? You're. You're in highly
Speaker:technical content, but you're also involved in
Speaker:business best practices and supply chain.
Speaker:So what kind of leadership lessons have you learned from
Speaker:working at that intersection? Okay,
Speaker:that's a very good question. So
Speaker:one thing I did with one of my major clients,
Speaker:leading the delivery of a
Speaker:quantum safe transformation, one thing I did
Speaker:was I looked up their values of
Speaker:that company. I looked up the core values of that company and also
Speaker:looked up the data that they had about
Speaker:what the employees, how the employees feel about
Speaker:those values. And so I picked three
Speaker:things, right? So two things that really stuck out to me for that
Speaker:client was they value technology
Speaker:and they value innovation, but their feelings about
Speaker:it is that they're not sure if they're able
Speaker:to execute on it. Right. And another
Speaker:key value that was by this
Speaker:company was that they didn't have a
Speaker:good feeling about
Speaker:contractors or other companies coming in, closing the
Speaker:deal, finishing what they started. So
Speaker:I picked those two and that was the source of
Speaker:our objectives and our key results. Number one, we're
Speaker:going to make sure that they feel like they are in the driving seat
Speaker:when it comes to this technology and innovation. We're going to
Speaker:educate them as much as possible, but we're going to follow
Speaker:their lead, but guide them at the same time. So that way
Speaker:since we know they value innovation, that they feel like they
Speaker:have a seat at the table. And the second thing we're going to do is
Speaker:we're going to make sure we execute. We're going to communicate
Speaker:our plan and we're going to show up and we're going to do
Speaker:executive reports, we're going to do final reports, we're going to meet,
Speaker:we're going to make sure they see the progress
Speaker:and that did a huge impact on that
Speaker:client and have follow up business. So
Speaker:being in a leadership position and seeing
Speaker:how really taking a look at not just what the
Speaker:company you're working with, their core values are, but also
Speaker:how they feel about those core values and acting accordingly,
Speaker:really had a major impact on that engagement
Speaker:and a potential follow up engagement with them.
Speaker:It's fascinating. Thank you.
Speaker:Interesting, because everyone can make a shiny toy, but
Speaker:if no one wants to play with it or no one knows how
Speaker:to operate it, they're just gonna put it to the side and
Speaker:collect dust. But it was
Speaker:a true lesson. And in
Speaker:delivery and client success,
Speaker:you. Know, in the broader picture, how should
Speaker:organizations prepare for the talent needs
Speaker:that they're going to have as tech like quantum computing and
Speaker:advanced cybersecurity evolve?
Speaker:Okay,
Speaker:Get on IBM's Quantum website and take the free courses. I'm
Speaker:just going to say it. We've been providing free coursework
Speaker:not just with Quantum, but also with Quantum. Safe
Speaker:free coursework, free certifications, free badges,
Speaker:so many opportunities, YouTube channels, you can
Speaker:learn for free. So
Speaker:I think if clients
Speaker:are, I mean, if companies focus more on
Speaker:growing the interests and the passions of their
Speaker:individual employees and I know that's hard because the purpose of business
Speaker:is making money, but
Speaker:having, I'm sure most companies have quantum champions,
Speaker:people that are passionate about it and that like you, you both are
Speaker:and that are quantum enthusiasts and, and read about it,
Speaker:you know, in your spare time. Lean on these folks
Speaker:and supporting them in every
Speaker:aspect of getting the learning and the training, training that
Speaker:they need. And not just the learning and the training. There's
Speaker:hackathons, there's actual, you know, there's developer
Speaker:conferences, there's so many opportunities to, to test
Speaker:out that knowledge by, by having hands on experience
Speaker:and creating an algorithm. So I think there's,
Speaker:there's lots and lots of
Speaker:artifacts, there's lots of things out there for
Speaker:them to learn. So as a company you don't
Speaker:have to recreate the wheel. IBM has done a lot of the work
Speaker:for you already and they're providing for you for free because
Speaker:we want our clients to be successful. And it is
Speaker:one of the main concerns of our
Speaker:clients. Like we, if we
Speaker:purchase access to this quantum computer, who's going to program
Speaker:it or who's going to create the algorithm?
Speaker:Our leadership was aware of that. We've put things
Speaker:in place to continue
Speaker:providing educational content for
Speaker:free to educate our next
Speaker:generation of quantum developers. And I think that's good too.
Speaker:Right. You know, IBM is recognized early that there is going
Speaker:to be a pipeline shortage in the future. And the best way to know
Speaker:the whole thing, the planting a tree. Right. You know, and I
Speaker:will say, like even though I work for Red Hat, right. And this is not,
Speaker:the show is not sponsored by Red Hat or anyway, it's completely independent.
Speaker:Right. You know, and IBM,
Speaker:IBM is the parent company of Red Hat, right. I don't want to put that
Speaker:out there. Right? No, no, no surprises. IBM is
Speaker:really one of the companies at the forefront, not just of quantum computing,
Speaker:but the quantum training too. Right. With the, the kiskit stuff and
Speaker:things like that. I think they created kiskit, if memory serves
Speaker:too. Right. So like they're really at the forefront of this because I think they've
Speaker:kind of, this is not IBM's first rodeo. Right. Like, you know,
Speaker:IBM was there when the transistor came. Completely changed
Speaker:what we thought of as computers or what's possible. Right. They were there during the,
Speaker:you know, to this day they're called IBM PC compatibles. Right.
Speaker:You know, so, you know, I think they kind of know
Speaker:the long, the long haul picture of it. And fun fact, I don't know if
Speaker:this came up in any previous Conversation you had with Candace. But Candace's
Speaker:dad worked at IBM Research
Speaker:in what, the 90s, 80s, 90s, like. Working on theoretical the 70s
Speaker:through the 90s. But yeah, I mean his like theoreticals. In like quantum
Speaker:stuff. Yeah, exactly. Nice. Right. I was that kid that go into school and didn't
Speaker:know what her dad did for a living, you know, so. He was
Speaker:your dad. That's what he did for a living. There you go. That's a great
Speaker:answer. I love it. Yeah, I'm sorry, Frank, I cut you off. Go
Speaker:ahead. Oh, no worries. That was, that was all I had.
Speaker:So let me ask you this. How do you evaluate
Speaker:whether an organization truly understands its crypto?
Speaker:Agility, preparedness, versus just thinking
Speaker:that they do? Ah,
Speaker:so that's a good question. So we
Speaker:do have a, an entire,
Speaker:we have a software portfolio and
Speaker:we do have an engagement where
Speaker:we identified how prepared they are. And I talked
Speaker:about it previously through the
Speaker:software scanning tool, identifying their
Speaker:cryptographic vulnerabilities
Speaker:and the number that they have. Right. And so
Speaker:from there we also identify if they have any
Speaker:policies. Right, so. Or do they have a policy
Speaker:team that
Speaker:helps govern their cryptography,
Speaker:their cyber security. And we also assess the
Speaker:teams, the different teams that we will interact with. Right.
Speaker:We take a look at their, if they have
Speaker:lots and lots of applications or whatever
Speaker:software they have, or whatever databases they have, we talk to
Speaker:those database or software or application leads and
Speaker:we can sort of, we have a questionnaires where we can assess where they are.
Speaker:So what we're doing is we're, we have a heat map
Speaker:and we go through that process, right? So in the
Speaker:heat map, we ask a series of questions, we have a series of
Speaker:interviews, and before we do any
Speaker:scanning, we look at, you know, their
Speaker:entire landscape of what needs to be protected,
Speaker:and we ask questions based on
Speaker:those items. We have, you know, certain categories. And
Speaker:then based on their responses, we're able to create a heat map.
Speaker:And the heat map actually show, okay, these, these
Speaker:applications or these, this software that's
Speaker:in the red. This, you know, these are the most
Speaker:vulnerable. These are most at stake. And these are, you
Speaker:know, really business, business relevant, right? So like, if
Speaker:something happens to this, it can pretty much affect the entire business.
Speaker:So we start off with that, that heat map and then from that
Speaker:heat map we, we dive deeper,
Speaker:right? So he heat map is on a higher level. Then we dive
Speaker:deeper with the, the software tools
Speaker:that we utilize and then we can get more details. And then,
Speaker:so having the heat map from the top down and then the the
Speaker:results from our software tools from a bottom up
Speaker:we're able to come up with an action plan. And that
Speaker:action plan prioritizes our findings from both the heat
Speaker:map and the software tool results. And then once we have those
Speaker:prioritized, we can provide them with a preliminary
Speaker:roadmap. Right. So this preliminary
Speaker:roadmap would ideally
Speaker:give them from. You mentioned about. It's not going to take long. You're
Speaker:dead on Frank, five to 10 years. So the roadmap can
Speaker:be from five to 10 years long. Like we, we understand you're not going to
Speaker:be able to do this in one year, but here are the things you can
Speaker:do now and we provide that. And so I think I went
Speaker:beyond your question. But
Speaker:yeah. There'S a lot to think about is
Speaker:there? And like there's no, it's the old
Speaker:thing like there's no silver bullets but like if you don't think, if you do
Speaker:nothing it's really bad. Doing nothing
Speaker:is still something. So I learned that I like that in
Speaker:dissertation. Right. So there's going to be an impact if you do nothing.
Speaker:So and you just have to be prepared for what that is
Speaker:or you, you will not be prepared for what that is. So,
Speaker:so like if you, if you could go and, and advise
Speaker:a mid sized enterprise today on preparing for
Speaker:quantum era supply chain risks, what,
Speaker:what three actions would you tell them to start with
Speaker:immediately? Okay so the first
Speaker:thing I would
Speaker:tell them to do is to
Speaker:take inventory of the
Speaker:third party software vendors that you
Speaker:have within your supply
Speaker:chain network and I can explain more why later.
Speaker:And the second thing I would tell them to do
Speaker:is to, to work with them,
Speaker:work with them in making their software
Speaker:more secure. And the third thing I would tell them
Speaker:to do is to really
Speaker:communicate with everyone within that supply chain
Speaker:ecosystem. It really should be first on, on what the weakness is
Speaker:because you're only as strong as you know,
Speaker:right. And that is definitely is the case with security
Speaker:when the supply chain system. But the reason I say
Speaker:to access the third party vendor software
Speaker:solution is because found through my research that
Speaker:this is. These are the weak points. A lot of times
Speaker:the software vendors are reused
Speaker:open source software and that's out for everyone.
Speaker:So you're reusing this and it's even more vulnerable and it's easier
Speaker:to inject bad
Speaker:things into it to be able to, to, to
Speaker:hack into whatever the adversary want to hack into.
Speaker:So yes, thank you for giving me the space to talk about
Speaker:my, my dissertation. I'm early on in it but
Speaker:it's really, really help I talk
Speaker:about it and the more questions that you all ask. Oh no, no,
Speaker:it's like one of those things where it hits the nerve.
Speaker:It hits the nerve that needs to be hit, right? Like how do you,
Speaker:I mean any self improvement guru could tell you this, right? How do you, how
Speaker:do you inspire action without inspiring panic, right? I'm sure
Speaker:that, sure. Like that's, that's a tough, that's
Speaker:a tough needle to thread, right? Like and I think
Speaker:this is going to impact all of us, right? Like I don't think people really
Speaker:realize that quantum computing isn't just hey look, you know, we'll get, you
Speaker:know there will be that, right? We'll get better medicines faster, blah blah, blah blah.
Speaker:Better materials like that will happen. But the thing that I think is and
Speaker:you know, playing kind of the historical realist
Speaker:here, right. Like what's driving investment in this largely is defense
Speaker:and national security stuff right around the world, right? It's not just us.
Speaker:Anybody with enough coin to throw at the problem
Speaker:is throwing this coin at this problem. And that should tell you something
Speaker:right there, right? And
Speaker:you know, whoever figures this out first
Speaker:and I think this also too, right, Whoever figured this out first is going to
Speaker:have a significant tactical advantage. And I think also too like whenever
Speaker:a functional quantum computer is actually built, we may never
Speaker:know the first one. We'll know the second one probably,
Speaker:but the first one is probably going to kept so there's such wraps for as
Speaker:long as they can that. Because that's just. This is how
Speaker:it works, right? It's not how it should work. But you know,
Speaker:here we are. But no, I mean I think, I think, I
Speaker:think, I think your, your dissertation really hits on a nerve of like how do
Speaker:you educate people who are not educated. The people who can, can write the
Speaker:checks, you know, the hippo as we like to call them, the highest paid person's
Speaker:opinion. Ah, that's a good one. I have to take. Yeah, that's an old
Speaker:Microsoft term so feel free to use it. Like more people need to know the
Speaker:hippo, right? Like whoever, right? And the hippo is
Speaker:not, you know, when we talk to startups like and things like that,
Speaker:the person cutting the check for how much this quantum computer solution or quantum solution
Speaker:is going to cost is not going to be a. Chances are they're not going
Speaker:to have a PhD in quantum physics, right? Best you can hope for is an
Speaker:mba, right? So how do you put that term
Speaker:and how do you talk about this tech in ways they can understand. Right.
Speaker:So what role do you see automation and
Speaker:AI playing in helping organizations manage
Speaker:their quantum era cybersecurity challenges? How,
Speaker:how I see them, how I see automation
Speaker:and AI helping in general
Speaker:the supply chain ecosystem
Speaker:is the
Speaker:automation aspect being, I mean
Speaker:really lowering the cost. Okay. Lowering transaction
Speaker:costs. I just, I just studied this. So lowering the
Speaker:transaction costs within the supply
Speaker:chain system so the saving money
Speaker:that way and the way it can help lower transaction
Speaker:costs is automating
Speaker:identifying products or automating finding
Speaker:the right partner or
Speaker:those types of things that
Speaker:were more or less a manual thing previously,
Speaker:but able to
Speaker:shorten that that time or that
Speaker:the space in between those two
Speaker:nodes, supply chain nodes, whether it's a
Speaker:transportation space or whether it's a, it's a time space
Speaker:in getting from one spot to
Speaker:one location to the next. But yes, I do
Speaker:see
Speaker:that in general for supply chain now for
Speaker:quantum. Yes, there are lots of
Speaker:machine learning
Speaker:examples that can be
Speaker:accomplished with both AI and quantum. And
Speaker:I think that the use cases will
Speaker:continue to, to increase.
Speaker:I am looking forward to
Speaker:the intersection of all of those. Right. So where we get to the point
Speaker:where we're using AI and automation in a
Speaker:way to make things better, you
Speaker:know, repetitive operational
Speaker:things, administrative things can be
Speaker:done and that way the focus can be more on the
Speaker:technical side. That is another way
Speaker:I see time and space being
Speaker:dedicated to the innovation
Speaker:and nurturing, developing that innovation and
Speaker:spending less time on the more operational
Speaker:administrative tasks that can really
Speaker:bog down the time of someone managing not just a supply
Speaker:chain, but an entire ecosystem.
Speaker:Interesting. That was a long way to that
Speaker:I had to think it was a. Short question
Speaker:with a long answer. Right. We've been at this as
Speaker:a society like it work for,
Speaker:I mean 60 to 40 to 60 years. Right.
Speaker:And the larger the organization,
Speaker:the same problems they all encounter, you know what I mean?
Speaker:The secure bill of materials and all of this is really I think influenced
Speaker:by. You build something, somebody breaks it and then you go back and fix
Speaker:it. I think it's only been in the last maybe five, 10 years
Speaker:there's been this kind of proactive approach, probably longer, but at
Speaker:least I've only been aware of it for 5 to 10 year time
Speaker:frame of you know, the red teaming, the blue teaming. Right. Like that sort of
Speaker:thing, those types of exercises. And even then only
Speaker:companies like IBM, Microsoft, those are two companies I worked
Speaker:for that I knew that they had this. Right. And I, I talked with
Speaker:people who's not in that field, you know, obviously red hat too.
Speaker:But I just can't imagine, like, how would you
Speaker:explain that 30 years ago? Well, what we're going to do is we're going to
Speaker:have people try to hack you, but they're on our payroll, so they're okay. But
Speaker:they'll report on like an incident. I mean, you can easily imagine.
Speaker:I think there's a lot of people who are in kind of Fortune 500 leadership
Speaker:today that, you know, they, they earned their,
Speaker:you know, they earned their stripes or whatever analogy you want to use, like 30
Speaker:years ago. Right. And they're kind of like in that government too, is actually
Speaker:also in that, also in that space, barring some notable
Speaker:exceptions. Right. So, like, how do you sell, I mean, ultimately, I think at
Speaker:the end of the day, how do you sell being
Speaker:proactive about this? Right. You know,
Speaker:maybe it's like airbags and cars, right. Or seat belts and cars. Right.
Speaker:Like, I, I, obviously it can't, it can't stop
Speaker:accidents, but it can mitigate the risk of it. Right. Again, this is very
Speaker:much top of my mind because of recent
Speaker:events, but I mean, is that a good, healthy way to look at, is that
Speaker:a good way to sell it to the hippos, so to speak?
Speaker:I like this scenario that I've
Speaker:used in the past. Let them know that you are
Speaker:in a huge ship and you have to make
Speaker:a turn in a tight spot, in a tight corner.
Speaker:It's doable, but we have to start
Speaker:now, right? Right, Right, right. Okay. We have to start
Speaker:now. So this, this transformation is going to take some
Speaker:time. And I know we can't do everything at once,
Speaker:but if we start now, we can
Speaker:gradually turn and get us going
Speaker:in the right direction to where we achieve
Speaker:cyber resilience. So.
Speaker:Yeah, and that seemed to go over well. Cyber resilience,
Speaker:I like that. Yeah, that feels strong. Awesome.
Speaker:Yeah. Resilience, I think, is because you can't protect 100 of the
Speaker:time. Right? Right. But resilience, right. Crumple zones and cars,
Speaker:right. Like that sort of thing. For the next week or so, I'm. Probably gonna,
Speaker:it's gonna be about cars. Yeah, cars. Because one of the worst things
Speaker:about car totaling your car, aside from, you know, getting
Speaker:injured, is you have to go shopping for a new car. And
Speaker:that's just, I find that an unpleasant experience. But,
Speaker:but I mean, like, you know, you can't predict, but you can at least mitigate.
Speaker:Right? You can have the crumple zones, the airbags, the seat belts,
Speaker:the, you know, anti lock brakes. Right. Like all those sorts of things. Right.
Speaker:The good tires. Right. But, you know,
Speaker:I think if you put it. I think everyone can kind of relate to that
Speaker:as opposed to, you know, why am I going to pay these kids to try
Speaker:to hack my site? You know, why am I going to do that? Right. I
Speaker:could picture some, you know, somebody saying that with a gravelly voice, you know,
Speaker:and it becomes. But. But I think if you kind of
Speaker:see it as preventative kind of maintenance,
Speaker:I don't know. I know we're coming to the top of the hour. I have
Speaker:a hard stop, and I want to be respectful of your time, but this has
Speaker:been a fascinating look to kind of like the overall notion
Speaker:of this. And that's cool. Quantum safe, is it called? Yes,
Speaker:yes. Cool. That's cool. I'm sorry, Candace.
Speaker:No, I. Thank you so much for coming on. And, you know, we didn't even
Speaker:get to really talk about the whole aerospace and defense
Speaker:interest that you have, but. We do have another podcast in development
Speaker:called Autonomous Warfare AI so just put that out there into the universe. So
Speaker:hopefully by the time folks are listening, it's officially launched. But
Speaker:I did register the domain name, so I do want to put that domain name
Speaker:folks go to autonomouswarfare AI. You'll either see a signup
Speaker:sheet or the actual podcast itself, depending on what happens between
Speaker:here and when we launch season four. I do have one funny
Speaker:story. If we have time on the aerospace
Speaker:side. When I was at Honeywell
Speaker:Aerospace, our team was responsible for creating,
Speaker:like, over 60% of the cabin pressure control systems in the
Speaker:world. And it was a small team of us, right?
Speaker:And so one time I was flying with my family,
Speaker:and the pilot got on and was like, wait a
Speaker:minute, nothing's turning on. We don't know what's going on. We
Speaker:can't do anything. I don't see any lights. And
Speaker:so I had spent years in the lab, you know, with
Speaker:the equipment that eventually went on
Speaker:the airplane, you know, testing the subsystems, making sure
Speaker:software, hardware, all that in the loop integration.
Speaker:And so I. I yell out, do a
Speaker:reset. Put
Speaker:the off and on switch. And I don't know if they heard
Speaker:me, but the pilot was like. And everything came
Speaker:back on. He's like, oh, okay. I just turned it off and turned it back
Speaker:on again. And the people around me start clapping. I was like, I'm not a
Speaker:hero. I just been doing this in the lab. Every time stuff
Speaker:hangs up, you know, the equipment hangs up, I just do a power. A
Speaker:power reset and that and that does it. But, yeah, it reminds me of The
Speaker:IT crowd. If you're. If you've not seen that show, it's. I think it's on
Speaker:Netflix. You never seen that show? No. Oh my God. I
Speaker:don't watch TV much. This is a show that's where at least the first
Speaker:episode. It's hilarious. It's basically about this.
Speaker:It. It. It's dated now. Like it's from like the early 2010s, but it's
Speaker:basically a comedy about this. IT support department in this
Speaker:posh British. They never explained what the company did, but they're basically
Speaker:locked away in the basement. And it's like the support desk and the guy answers
Speaker:the phone. Hello? Did you turn it off and turn it back on? Like that's
Speaker:kind of. Yeah, it's always the first thing they ask you. But it's funny like,
Speaker:and, and you could probably catch like clips of it on,
Speaker:on YouTube and stuff like that. And there's like, you know,
Speaker:every IT stereotype exists is like in
Speaker:there. Whether it's the, the complete disrespect you get from
Speaker:the higher ups to. To. Kind of, you
Speaker:know, the, the socially awkward nerdy types working the work in the
Speaker:D. It's funny. You'll enjoy it. I have to check it out
Speaker:during my break. There you go. All right, so with that
Speaker:we'll. It's a great place to end the show. We'll make sure in the show
Speaker:notes, we have links to the IBM quantum safe program, the qiskit,
Speaker:all the tutorial stuff and anything else of interest that you
Speaker:would like to send. Send our listeners to. Yeah, sure, sure.
Speaker:Definitely send them to the free training. So that'll be good.
Speaker:Awesome. Awesome. Build your skills today. Because it's just like that
Speaker:ship you're talking about, right? Like you're not. No one's going to be a Quantum
Speaker:expert in 20 minutes. Right? There's not going to be that like, you
Speaker:know, quantum computing for dummies type thing that you'll be able to read in 24
Speaker:hours and then be an expert. Right. The. The time
Speaker:to market and the time to learn is, you know, based on the time to
Speaker:market. The time to learn is today. Obviously you can't be
Speaker:like Candace's dad and start in the 70s, right. But the next best thing
Speaker:is to start today. Yeah, yeah, yeah, yeah. Already started with my
Speaker:8 year old. So we started with building a little
Speaker:adult Legos computing chandelier.
Speaker:So we're having fun. That's cool. Awesome. And
Speaker:we'll play the outro music.
Speaker:Quantum podcasts. They're breaking the mold Science has got beats
Speaker:in bold and it's gold.
Speaker:The multiverse is skanking Skanking in time? Black holes
Speaker:are wailing in a horn line so fine From Planck scales to planets they're
Speaker:connecting the dots Candace and Frank, they're the cosmic
Speaker:hot shots.
Speaker:Quantum podcast, turn it up fast Candace and Frank
Speaker:blowing my mind at last Quantum podcast they're breaking
Speaker:the mold Science has got beats it's bold
Speaker:and it's gold.