Brittany Fleshman, VP of Culture and Program Development at MorningStar Senior Living, joins Suzanne from the corporate office in Colorado to talk about MorningStar's residents. The Radiance program communicates trust in numerous ways. When they have families come in, they sit down with them and start from ground zero, answering what is assisted living, what is independent living or memory care, what's dementia, and then learning the ins and outs of their loved ones. They talk all aspects, what they're going to expect, what they're experiencing right now, in making what we do for their loved ones very specific and real, to meet their needs and wants.

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