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A Human First Approach to Payroll & HR – with Helen Patterson #017
Episode 1710th December 2018 • The Payroll Podcast • Nick Day - JGA Payroll Recruitment
00:00:00 01:00:30

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Helen Patterson, is a #HumanFirst Workplace Expert with an in-depth knowledge of employer culture, brand and program strategy who has previously held senior Payroll positions at ADP Canada, Thomson Reuters, CIBC, ADP, FootLocker, Champs and The Northern Group.  This is the last episode of The Payroll Podcast prior to Christmas so I hope you enjoy it!

At ADP Canada. Helen helped develop its Payroll & HR products and services.  Helen has also been a representative on two Canadian government committees with the Canadian Payroll Association (CPA), where she helped shape changes to payroll legislation that impacted payroll providers and employers alike.

Helen is an expert when it comes to developing best practices for building client and user-friendly Payroll & HR tools.  She believes every employee has the right to feel valued and with Mental Health issues related to stress and work on the rise, Helen in response developed a #HumanFirst mantra.  She now applies this philosophy to everything she does.  Subsequently, Helen now works as a consultant, contributing author and blogger covering all areas of Payroll & HR and she also runs a small consultancy called “Life Works Well” that helps organizations create high-performance, people-focused workplaces.

Helen is now a sought-after speaker, engaging a captive audience at DisruptHR, CPA (Canadian Payroll Association) and HRPA’s annual conferences and in this episode, we find out more about exactly how Payroll & HR practices differ in Canada from the way we process here in the UK.  We also discover what the similar nuances are too!

A huge advocate for promoting women in leadership and motherhood in the workplace – we discover her views on what businesses can do to embrace motherhood in the workplace and we learn first-hand why this is an aspect of Helen’s life that she is hugely passionate about because ultimately, businesses can do a lot more…

In this episode of The Payroll Podcast, we also explore Helen’s passions and mentorship skills, work-life and caregiving strategies and how she achieves her focus of helping employers develop strategies that can support employees to enable them to manage their life and work challenges more effectively.

If you are a Payroll Leader who is interested in finding out more about how to embed and develop engaged employer cultures, people-focused workplaces and high performing payroll teams and operations then this is the Podcast for you!

Helen’s mantra is #HumanFirst and she brings this vision to her client’s while enjoying some fun at the same time!  Enjoy the Podcast!

For now, may I also take this opportunity to wish you all a very Merry Christmas and a Happy New Year 2019!

We hope you enjoy this ‘A Human First Approach to Payroll & HR’ episode of The Payroll Podcast!  If you know anyone else who works in payroll, then please, share this episode with your friends and get them to subscribe today!




The Payroll Podcast has one primary aim. To cut through the complex global payroll legislation, technology and compliance issues that affect payroll operations and to provide practical advice that you can implement immediately to improve your payroll department.  We aim to take our listeners on a journey through subjects complex payroll issues ranging from GDPR, Robotic Process Automation, Blockchain Technology and Artificial Intelligence to, Global payroll compliance, payroll control frameworks, workplace psychology and payroll career planning.  We try to do it with a little bit of humour and with content that I truly hope will help you to improve your payroll function for the better!

Featuring leading industry experts, we interview Payroll Business Owners, Global Payroll Directors, Payroll Trainers, Payroll Managers, Payroll Software Professionals, Wellness-at-Work Practitioners, HR Directors, CEO’s, Recruiters and even Talent and Leadership Psychologists!

The Payroll Podcast is a niche podcast, so if you like the show, please subscribe to it, review it (on iTunes) and please, please share it with as many of your payroll colleagues as possible!

If you wish to get involved with The Payroll Podcast or indeed if you would like to suggest a topic or tell us what you think about it, then please email me at – I would love to hear from you!

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Thanks for Listening!

In the meantime, if you have any payroll or HR recruitment requirements that JGA Recruitment can assist with, please do reach out to us on 01727 800 377 or email You can also download free payroll whitepapers and check out a wealth of payroll articles on our website.  Find out more by visiting us at

We are specialist Payroll and HR recruiters with over 100 years of expert recruitment experience.  Whatever your requirements, if you get in touch and quote “The Payroll Podcast” then you can receive a 20% discount on all JGA Recruitment Terms of business.

Contact us today to find out more.

Tel: 01727 800 377.