Artwork for podcast The Google Ads Podcast
Why You Should Increase Your Average Order Value (AOV)
23rd October 2023 • The Google Ads Podcast • Solutions 8
00:00:00 00:12:57

Share Episode

Shownotes

Learn a powerful strategy that can help you maximize your returns and generate more income with every marketing dollar spent - by focusing on raising your Average Order Value (AOV). In this video, Regina Bellows explains why you should increase your AOV, its direct impact on Media Efficiency Ratio (MER), and how quickly it can boost profitability.

Furthermore, she walks you through a client account to check if they're doing everything possible to increase their AOV. This way, you'll know how to diagnose your business and what next steps to take.


Unlock the secrets to success in eCommerce today! Grow your business smarter with Regina's tips for raising AOV so you see tangible increases in profit margins at a minimal cost. Listen to this episodenow!


Don't miss out on this opportunity – watch the exclusive video now and start seeing results immediately!


Master Google Ads on a Small Budget! Learn from StarterPPC's YouTube channel to maximize ad spend & achieve better results:   

 / @starterppc  



Related videos:

🚀 How to Know if Your Business Is Ready for Google Ads:   

 • 🚀 How to Know if Your Business Is Rea...  

The #1 Mistake Business Owners Make With Paid Ads:   

 • The #1 Mistake Business Owners Make W...  



0:00 Why You Should Increase Your Average Order Value (AOV)

4:53 Evaluate your product page

7:57 Show complementary products

12:42 Need help starting with Google Ads? Let StarterPPC help you!



Need help with Google Ads? Get your FREE action plan here: https://sol8.com/ap/


💣 The Ultimate Guide to Google Ads for 2023:   

 • The Ultimate Guide to Google Ads for ...  


🔥 Get your copy of You vs. Google: The (Very) Unauthorized Guide to Google Ads

on Amazon here: https://www.amazon.com/dp/B0BWSNLNRN


This ULTIMATE GUIDE gives you EVERYTHING you need to know about how to set up, build and optimize your Google Ads Performance Max campaigns: https://sol8.com/performance-max/


💰 Have an ad budget that's less than $5,000/month? If so, check out our sister agency, StarterPPC, where you can get Google Ads management for a fraction of the cost!

Visit https://www.starterppc.com for more information. 🚀


We have dozens of free resources, courses, downloads, calculators, and other goodies. You can access all of them on our Free Stuff page!

Visit: https://sol8.com/free-stuff/


💯The Ultimate Guide to Google Ads for Lead Generation:

https://sol8.com/google-ads-lead-gene...

🛒 Everything you need to know about Google Ads for eCommerce:

https://sol8.com/google-ads-for-ecomm...

🧲 The only guide you’ll ever need for Google Ads for YouTube:

https://sol8.com/google-ads-for-youtube/


👉 Do you want to be featured on Daily Google News? Do you have epic value you can offer our audience? You can pitch your idea here: https://sol8.com/pitch/

--------------------------------------------------

👉 Get our latest content every Monday, straight to your inbox. Sign up for our news “Traffic Ahead”: https://sol8.com/newsletter/

--------------------------------------------------

Get the latest updates, expert tips, best practices, and PROVEN Google Ads strategies every single day. Subscribe here:   

 / @solutionseight  

--------------------------------------------------

👉 Want to become a Google Ads expert?

We’ve demystified how Google works, and laid out everything you need to know in Google Ads–from scratch!

Learn how to build, launch and manage high-performing Google Ads campaigns in this Google Ads Course: http://sol8.com/paid-traffic-mastery

--------------------------------------------------

Solutions 8 is a global authority in the Google Ads space and one of the world's leading PPC agencies.

Our YouTube channel is dedicated to sharing our most effective marketing strategies to help you achieve your business goals.

--------------------------------------------------

👉 WOULD LIKE TO SCALE AND GROW YOUR BUSINESS WITH PPC?

Sign up for a FREE Action Plan today: https://bit.ly/sol8-home


Connect with Kasim here: https://smartlink.metricool.com/publi...


⬇️️ You can find us here ⬇️️:

Website: https://sol8.com/

Twitter: https://twitter.com/solutions_8

Instagram: https://www.instagram.com/solutions_8/

Facebook: https://www.facebook.com/solutions8llc

LinkedIn: https://www.linkedin.com/organization...

#googleads #ppcagency #googleadsbestpractices

Transcripts

Regine:

Hey everyone, Regina here from Starter PPC.

2

:

Today I want to talk to you about the

most direct way that you can make more

3

:

money on each of your marketing dollars.

4

:

And this mostly applies to e

commerce companies because I'm

5

:

talking about very direct ways of

making more money on the website.

6

:

I'll have to do another video someday

for lead generation businesses and talk

7

:

about You know, upselling and things

like that later on, but for lead gen,

8

:

just know the biggest missed opportunity

that I see and the most direct way to

9

:

solve a low return issue with your ads

is to focus on average order value.

10

:

You might think to yourself, well,

you know you know, my average

11

:

order value is pretty average.

12

:

Like people are buying the

products that I want them to buy.

13

:

And it's.

14

:

Standard for my industry to make this much

that may be true, but just know this, the

15

:

competitors that have pulled out all the

stops on getting their average order value

16

:

up, they are the ones that are setting.

17

:

The price of a click for your industry,

if for every dollar they spend, they

18

:

can make more on the back end because

a percentage of their accounts are

19

:

buying three products instead of

two or two products instead of one,

20

:

then they can afford to pay more

for that click, get that top rank.

21

:

On their ads get all those favorite

keywords that we all want to rank

22

:

for, but they're expensive because

the competitors are setting the

23

:

cost per click out of reach.

24

:

unfortunately, if your competitors

are able to find ways to raise the

25

:

average order value, even a little

bit, it directly impacts how much

26

:

they can afford to pay for a click

and it directly impacts your.

27

:

Return because if you can't afford to pay

the same amount for that click, you're

28

:

going to show up lower on the page.

29

:

Your click through rates

are going to be lower.

30

:

You might get people that are

less motivated to buy, right?

31

:

Cause they scrolled all the

way down the page before they

32

:

found your ad, which means your

conversion rates going to be lower.

33

:

I mean, there's a spiral effect

basically for not being able to

34

:

afford the most expensive keywords.

35

:

always, always, always make sure

you're pulling out all the stops.

36

:

Just like your most successful

competitors are currently doing

37

:

to raise your average order value.

38

:

I'm going to walk you guys through one

of our clients and we're going to do

39

:

an analysis in real time to see whether

they're pulling out all the stops

40

:

to raise their average order value.

41

:

Okay, so let's see.

42

:

Let's go into one of

the shopping campaigns.

43

:

So I'm going to click on this

Pmax campaign here, performance

44

:

max, click on products.

45

:

What I like to do usually is I

just like to kind of sort by cost.

46

:

I do this because I want to start.

47

:

Analyzing the products that are

spending the most money, right?

48

:

If they're going to be spending

the most money, they probably

49

:

have the most amount of clicks.

50

:

I mean, not necessarily,

but probably way up there.

51

:

They probably are a best selling product.

52

:

Again, not always, but they're out there.

53

:

bottom line, if they're spending money,

I want to make sure that that product is.

54

:

Perfect.

55

:

I'm going to sort by cost over here.

56

:

You can just click on

the column to sort it.

57

:

And I can see that this one, Enchanted

Willow Vine Lights, is by far the top one.

58

:

Look at that, 585 clicks

compared to all these others.

59

:

The next best on my screen

here is, is this product.

60

:

So I would do probably one of

these next First thing that I

61

:

do is I click on the product.

62

:

It shows me a preview and

here's what I'm going to do.

63

:

I'm going to pretend that I am.

64

:

A customer who's looking for

enchanted willow vine lights.

65

:

Let's say I went to Google and I

searched for vine lights, right?

66

:

Or like pretty fairy lighting for my room.

67

:

So whatever it is that they searched

for and they get 30 different results.

68

:

from all your competitors, right?

69

:

All of them selling different

types of pretty fairy vine lights.

70

:

And let's say they click on five of them.

71

:

They're like, Oh, this one's cheap.

72

:

Oh, this one's pretty.

73

:

Oh, this one's the one I

was imagining in my head.

74

:

So they right click open

in a new tab, right?

75

:

Click open in a new tab, right?

76

:

So you have a lot of competition.

77

:

You have to catch their

attention right away.

78

:

And not only that, but you also have to

try to make the most money from that sale.

79

:

Or again, the cost that you paid for

all these clicks, these 585 clicks will

80

:

not bring the return that you need.

81

:

we're going to click through this ad

preview over to the product landing page.

82

:

And we're going to pretend that we

are a customer and we have five other

83

:

tabs open from five other competitors

with different types of lights.

84

:

Maybe we clicked on this one

because it was the cheapest.

85

:

Maybe we clicked on this one because

something in the image caught our eyes.

86

:

We don't know.

87

:

But first thing that you see is the image.

88

:

So they're going to start

clicking through, right?

89

:

So make sure you have

some good images up there.

90

:

The next thing they're going to do is

think, well, they might think, okay.

91

:

I wonder how long this is, right?

92

:

So where's the description?

93

:

What I'm seeing right now is a lot of

empty space and the empty space is,

94

:

I'm, I'm bringing up the empty space

for a reason, because there's a lot

95

:

of opportunities that you can do to

try to get the sale or to try to get

96

:

people to buy more than one product and.

97

:

None of those opportunities are going

to do well if people have to scroll

98

:

and scroll and scroll and scroll.

99

:

So making sure that you're not

wasting space, you're spreading things

100

:

across the width of the page so that

you're, you're preventing people from

101

:

having to scroll too much is, is key.

102

:

Because let me, let me scroll down

and show you what I'm talking about.

103

:

first of all, I see a buy

more and get a discount.

104

:

This looks like a basic app that

just says if you buy two, you get 5%.

105

:

If you buy three, you get 15%.

106

:

I think this type of

thing is good to have.

107

:

I don't have any data to tell you

whether this increase, increases

108

:

the conversion rate or not.

109

:

This particular app I think is

not implemented in the best way.

110

:

I think that these boxes are a little bit.

111

:

Strange looking and need to be updated.

112

:

And I also think that

this is easily missed.

113

:

I would put this up here, you know,

up here, somehow at the top, like by

114

:

two doesn't change the price by 5%.

115

:

I just clicked on two,

I changed it to two.

116

:

It didn't change the price.

117

:

So I think a developer could make

this a little more seamless and

118

:

actually save this space, right?

119

:

You could just write it up

here by two and get a discount.

120

:

And then when people change it to two.

121

:

It changes the price.

122

:

So that would be ideal.

123

:

Again, the description

needs to take up less space.

124

:

Make it full width, you guys.

125

:

The less scrolling, the better.

126

:

There are five other competitor...

127

:

pages that this person

has to go look at still.

128

:

you want them to get to your

important stuff as soon as they can.

129

:

The important stuff is going to

be the, you may also like section.

130

:

I know we've all seen these sections.

131

:

I really think they're effective.

132

:

Because if somebody has landed

on this product, because it's the

133

:

cheapest, you can show them a more

expensive version of a similar product.

134

:

And they might think, you know what,

actually like that product I don't

135

:

mind spending a little bit more.

136

:

Now you've done a Cross cell or an upsell.

137

:

I'm not sure what the

official term is for that.

138

:

you may also like section,

which actually don't see here.

139

:

Let's see if it's at

the bottom of the page.

140

:

No, there is no, you

may also like section.

141

:

So that definitely, definitely,

definitely needs to be added to the page.

142

:

You guys, if you don't have a, you may

also like section you are missing out.

143

:

in addition to showing people more

expensive versions of the same product,

144

:

you can also show them complimentary

products, So you might want to spend

145

:

some time in your, you may also like

section customizing what is appearing

146

:

for each of your best selling.

147

:

And high margin products.

148

:

you might want to show, for

example, someone's looking for some.

149

:

fairy vine lights for their living room.

150

:

They might also want some other

lighting options like hanging

151

:

lights that kind of match, right.

152

:

That kind of go along with it.

153

:

They also might want some nice

other decor for their living room.

154

:

Maybe that's just where their mindset is.

155

:

Maybe they're preparing

for a big event, right?

156

:

So that's like a complimentary product.

157

:

If people buy both the

lights and the other product.

158

:

even 10 percent of the people that land

decide to buy two products instead of

159

:

one, because of this section, you now

have a significant leg up over the

160

:

competitors who aren't doing that.

161

:

All the other competitors

in your industry.

162

:

won't be able to afford the

clicks that you can afford.

163

:

So you will start to rank better in your

ads, you will start to get higher click

164

:

through rates because of that rank, and

you'll start to get higher conversion

165

:

rates because the people who click on ads

at the top of the page are, tend to be

166

:

more motivated to buy than the people who

click on ads at the bottom of the page.

167

:

Make sure you have a you

may also like section.

168

:

I don't know.

169

:

I'm on the fence between putting it

above the reviews and below the reviews.

170

:

I'm tempted to put it above the reviews,

but I also feel that's a little awkward.

171

:

if it's a skinny section, you

could squeeze it in above and

172

:

see how that feels for you.

173

:

If you decide to go with putting

it below, I would just limit.

174

:

If you can make your review section

take up less space, maybe have a see

175

:

more button so that the review section

is a skinny section and people can

176

:

immediately see the you may also like

section right below your reviews.

177

:

But again, I don't think

it's horrible above that.

178

:

That's how Amazon does it right?

179

:

When you are looking.

180

:

Add a product they have like two or three.

181

:

You may also like sections.

182

:

Actually, they have two above the

reviews and one below the review.

183

:

I know.

184

:

Cause I spend a lot of time on Amazon.

185

:

I like this free shipping when you spend

over 50, if you don't have like a basic

186

:

banner at the top, encouraging people

to increase their average order value.

187

:

definitely get that.

188

:

You can also have a pop up that

encourages people to spend money

189

:

because a lot of people tune this out.

190

:

So you could have, for example, this

same call to action in a pop up.

191

:

My only recommendation is not

to have the pop up happen right

192

:

away, like before people have a

chance to look at the product.

193

:

I would have it pop up

when they start to scroll.

194

:

Right.

195

:

So when they're about halfway down the

page, maybe you pop up and say, Hey, by

196

:

the way, you get free shipping if you

spend over 50 and you want to choose that

197

:

50 or in this case, 50 euros by looking

at the average amount of money that

198

:

people spend on your site and then picking

something just slightly above that.

199

:

So if most people are spending 45,

make them spend 50, that'll force

200

:

them to get two products instead of

one, if they want that free shipping.

201

:

Yeah, I think.

202

:

I think that's that for now.

203

:

You can also what I've seen in websites.

204

:

Well, I'm not sure that this really

goes with the average order value,

205

:

but you can pull in like images

from affiliates or images from your

206

:

Instagram of people using this product.

207

:

So in addition to having images

from customer reviews, you know,

208

:

you can have a section that shows.

209

:

People in real life

making use of the product.

210

:

And I always think that that helps, that

helps increase the conversion rate, but

211

:

not necessarily the average order value.

212

:

that's that.

213

:

Make sure you're pulling out all the stops

to increase your average order value.

214

:

Oh, something I forgot to mention.

215

:

Always, always, always have a

menu at the top of your page.

216

:

I think most e commerce sites do, but

I'm just making sure you guys want

217

:

to encourage people to browse, right?

218

:

So if they're just landing on a product

page and there's no other categories

219

:

to catch their eye, maybe they're

like, Oh yeah, I actually, I have been

220

:

looking for a crystal bracelet lately.

221

:

Maybe I'll just, while I'm here, I'll

just go and check that section out.

222

:

Right?

223

:

So you want to.

224

:

Have a couple of categories, enticing

people to browse around a sale category.

225

:

It's always good to have for those

budget shoppers who are always going to

226

:

check the sale rack on their way out.

227

:

Yeah.

228

:

Frequently asked questions, reviews.

229

:

I love this.

230

:

Although it's strange that

the reviews are duplicated.

231

:

So I think this website needs

a little bit of help there.

232

:

Make sure you're pulling out all the stops

to increase your average order value.

233

:

It is the most direct way

to make more money on every

234

:

dollar you spend on your ads.

235

:

So it raises your media efficiency

ratio, your MER, right away, overnight.

236

:

Don't forget to like and subscribe.

Links

Chapters

Video

More from YouTube