keywords healthcare technology, innovation, digital transformation, patient education, AI, healthcare access, regulatory challenges, generative AI, electronic health records, healthcare outcomes summary In this episode of Drug Diaries, host Kaushik Trivedi interviews Engers Fernandez, an executive technology leader and VP of Innovation at Ochin Inc. They discuss Engers' journey in healthcare technology, the definition of innovation in this field, and the barriers that hinder progress. Engers emphasizes the importance of regulatory approvals, the role of AI in patient education, and the need for personalized healthcare solutions. The conversation highlights the future of healthcare technology, focusing on patient empowerment and the transformative potential of generative AI. takeaways Engers Fernandez has over 20 years of experience in healthcare technology. Innovation in healthcare is not just about technology; it's about improving patient outcomes. Barriers to innovation include high liability, lengthy processes, and outdated technology. Regulatory approvals for new healthcare technologies are complex and time-consuming. Patient education is crucial for managing chronic conditions effectively. Generative AI can personalize patient education and improve engagement. Healthcare organizations must prioritize patient data ownership and accessibility. The future of healthcare will be driven by patient empowerment and personalized solutions. AI can serve as a co-pilot for patients in managing their health. Healthcare leaders need to be more curious about emerging technologies. Sound Bites "Operations is where innovation goes to die." "We need to rethink EMR from scratch." "Patients want control over their healthcare." Chapters 00:00 Introduction to Angus Fernandez and his role in healthcare technology 07:02 Defining innovation in healthcare 13:59 Barriers to innovation in the healthcare sector 21:06 The future of patient education 30:49 The role of AI in healthcare technology 39:28 The importance of personalized patient education 44:26 The patient as the driver of healthcare technology