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Welcome to The HR L&D Podcast, where we explore the evolving intersections of human resources and learning & development. I'm your host, Nick Day, and today we're joined by Dale Thomas, a leader in the AI and HR tech space and the founder of Actionable Ops.
With extensive experience in integrating generative AI solutions into HR workflows, Dale has been at the forefront of transforming recruitment, onboarding, employee engagement, and more. In this episode, we’ll dive deep into the practical applications of AI in HR, ethical considerations, and how to navigate the challenges of this rapidly evolving technology.
Dale is also the author of "The Ultimate AI Guide for Small Business Success," a must-read for organizations looking to harness AI effectively.
Key Highlights from this episode:
- Streamlining Recruitment: How generative AI tools create job descriptions, screen candidates, and enhance hiring efficiency.
- Onboarding & Training: Discover how AI chatbots and knowledge bases improve the employee onboarding experience.
- AI for Employee Engagement: Learn how AI-driven survey analysis uncovers actionable insights for improving workplace culture.
- Ethics in AI: Dale discusses managing AI biases, ensuring transparency, and fostering trust among employees.
- AI Agents in Action: From document classification to voice automation, explore the next frontier of AI applications in HR.
- Future of HR: Insights into how AI will reshape HR processes by 2030 and the skills HR professionals must adopt.
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Connect with Dale: https://www.linkedin.com/in/dale-thomas/
Connect with Nick Day: https://www.linkedin.com/in/nickday/
Of course, if you are an HR or L&D professional listening to this podcast and you have an HR, HRIS or L&D related vacancy that you would love some specialist HR recruitment support with – please also get in touch with me! I would love to help show you what a great HR recruitment experience feels like! You can reach out to me directly at nick@jgarecruitment.com or give me a call – 01727800377.
Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!
(00:00) Evolution of AI in HR
(01:38) Role of HR in shaping company culture
(04:12) Gen AI For Recruitment Processes
(08:26) Onboarding and Training with AI Chatbots
(11:49) AI for Employee Survey Analysis
(13:27) AI in Performance Evaluations and Skill Gap Analysis
(15:39) How AI improves Employee Engagement
(17:01) Ethical Considerations and Bias in AI for HR
(21:44) AI Agents and How They Work?
(24:16) AI In HR Case Studies
(29:05) The Ultimate AI Guide for Small Business Success
(34:20) How AI is Disrupting HR Roles
(42:18) Predictive Analytics with AI Insights
(45:10) AI and HR in 2030
(47:26) Advice for HR Professionals on Embracing AI
(55:27) Resources for AI in HR