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Why Most Workplace Learning Doesn't Work (And What To Do Instead)
Episode 2938th July 2026 • The Visual Lounge • TechSmith Corporation
00:00:00 00:35:47

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What is the difference between covering a topic and actually teaching it? The best L&D designers know the answer.

In this revisited episode, Matt is joined by Jonathan Hill, award-winning learning manager and e-learning developer based in the UK. They talk about designing learning that really works, not just content that gets completed because it’s a requirement.

Moving beyond the ‘click next’ slide mentality that holds e-learning back, Jonathan talks through how video changed his approach to design, and the key part sound plays in this.

He also shares one of his most practical tools for working with subject matter experts - a simple reframe that helps surface what learners need to take away. And if you've ever wondered whether there's room for humor in compliance content, Jonathan has an interesting take!

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